Patient Services Manager Jobs in Houston, TX
Patient Services Manager jobs in Houston are concentrated in the Texas Medical Center, Greenway Plaza, and the Medical District near Midtown, with strong demand across hospital systems, outpatient clinics, and specialty care networks. Employers hiring right now include Optum, Houston Methodist, and MaxCare. Find a role that fits below and apply directly.
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Showing 5 of 104+ Patient Services Manager jobs
Non-exempt
QUALIFICATIONS
EDUCATION
- High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)
EXPERIENCE
- One year of healthcare or related experience
- Experience in a healthcare related work environment preferred
SKILLS AND ABILITIES
- Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
- Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
- Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
- Strong customer service, phone and scheduling skills
- Basic computer skills in word processing applications and ability to utilize software systems such as the electronic medical record
- Knowledge of basic medical terminology Ability to analyze and solve problems
ESSENTIAL FUNCTIONS
PEOPLE ESSENTIAL FUNCTIONS
- Contributes to a positive work environment and to a dynamic, team focused work unit that actively helps one another to achieve optimal department results. Collaborates with all members of the interprofessional health care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner.
- Performs patient check in/check out functions. Obtains and inputs accurate scheduling and registration data to initiate financial clearance activities as needed.
- Coordinates patient flow as directed with consistency, timeliness, and expert skill while meeting appropriate priority standards. Provides appropriate notification of issues that may result in service delays or denials. Handles add-ons, reschedules, and cancellations appropriately and as per department protocol.
SERVICE ESSENTIAL FUNCTIONS
- Uses excellent communication skills (verbal, non-verbal, written) to facilitate providing the highest quality service during every patient, physician, guest, employee, or other encounter. Responds promptly to requests by staff, patients, physicians, and other members of the patient care team. Recognizes and responds appropriately to urgent/emergent situations per protocols.
- Contributes to patient, employee and physician satisfaction as well as effective revenue cycle process.
- Generates reports and assists with department correspondence. Provides other administrative assistance as directed.
QUALITY/SAFETY ESSENTIAL FUNCTIONS
- Communicates to resolve patient access and quality service matters. Keeps open channels of communication with physician, patient, and service areas regarding action taken and resolution.
- Enters patient and operational data into various database systems with a high level of thoroughness, accuracy and timeliness.
- Ensures patient information is conveyed to others appropriately while complying with patient confidentiality and HIPAA regulations. May assist clinical staff as per scope of the treatment center.
FINANCE ESSENTIAL FUNCTIONS
- Accurately records information when performing functions such as charge entry, registration, scheduling, insurance verification/coordination, or obtaining authorizations or referrals to ensure financial objectives are met. Conducts front end revenue cycle duties as directed. Educates patients and others regarding billing processes and potential financial responsibilities as necessary.
- Organizes time effectively, minimizing incidental overtime, and sets priorities. Utilizes time between heavy workloads efficiently and helps other team members.
- Uses department resources/equipment/supplies properly and efficiently. Participates in inventory management by taking action to ensure supply levels are adequate.
GROWTH/INNOVATION ESSENTIAL FUNCTIONS
- Generates and communicates new ideas and suggestions that will improve quality or service. Seeks opportunities to expand learning beyond baseline competencies with a focus on continual development.
SUPPLEMENTAL REQUIREMENTS
-
WORK ATTIRE
- Uniform: No
- Scrubs: No
- Business professional: Yes
- Other (department approved): No
- Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.
- On Call* No
- May require travel within the Houston Metropolitan area No
- May require travel outside Houston Metropolitan area No
ON-CALL*
TRAVEL**
**Travel specifications may vary by department**
EDUCATION
- High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)
EXPERIENCE
- One year of healthcare or related experience Experience in a healthcare related work environment preferred
Company Profile:
Houston Methodist Specialty Physician Group is an integral part of Houston Methodist’s overall strategy to become one of the nation’s leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment.
Houston Methodist is an Equal Opportunity Employer.
Non-exempt
QUALIFICATIONS
EDUCATION
- High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)
EXPERIENCE
- One year of healthcare or related experience
- Experience in a healthcare related work environment preferred
SKILLS AND ABILITIES
- Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
- Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
- Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
- Strong customer service, phone and scheduling skills
- Basic computer skills in word processing applications and ability to utilize software systems such as the electronic medical record
- Knowledge of basic medical terminology Ability to analyze and solve problems
ESSENTIAL FUNCTIONS
PEOPLE ESSENTIAL FUNCTIONS
- Contributes to a positive work environment and to a dynamic, team focused work unit that actively helps one another to achieve optimal department results. Collaborates with all members of the interprofessional health care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner.
- Performs patient check in/check out functions. Obtains and inputs accurate scheduling and registration data to initiate financial clearance activities as needed.
- Coordinates patient flow as directed with consistency, timeliness, and expert skill while meeting appropriate priority standards. Provides appropriate notification of issues that may result in service delays or denials. Handles add-ons, reschedules, and cancellations appropriately and as per department protocol.
SERVICE ESSENTIAL FUNCTIONS
- Uses excellent communication skills (verbal, non-verbal, written) to facilitate providing the highest quality service during every patient, physician, guest, employee, or other encounter. Responds promptly to requests by staff, patients, physicians, and other members of the patient care team. Recognizes and responds appropriately to urgent/emergent situations per protocols.
- Contributes to patient, employee and physician satisfaction as well as effective revenue cycle process.
- Generates reports and assists with department correspondence. Provides other administrative assistance as directed.
QUALITY/SAFETY ESSENTIAL FUNCTIONS
- Communicates to resolve patient access and quality service matters. Keeps open channels of communication with physician, patient, and service areas regarding action taken and resolution.
- Enters patient and operational data into various database systems with a high level of thoroughness, accuracy and timeliness.
- Ensures patient information is conveyed to others appropriately while complying with patient confidentiality and HIPAA regulations. May assist clinical staff as per scope of the treatment center.
FINANCE ESSENTIAL FUNCTIONS
- Accurately records information when performing functions such as charge entry, registration, scheduling, insurance verification/coordination, or obtaining authorizations or referrals to ensure financial objectives are met. Conducts front end revenue cycle duties as directed. Educates patients and others regarding billing processes and potential financial responsibilities as necessary.
- Organizes time effectively, minimizing incidental overtime, and sets priorities. Utilizes time between heavy workloads efficiently and helps other team members.
- Uses department resources/equipment/supplies properly and efficiently. Participates in inventory management by taking action to ensure supply levels are adequate.
GROWTH/INNOVATION ESSENTIAL FUNCTIONS
- Generates and communicates new ideas and suggestions that will improve quality or service. Seeks opportunities to expand learning beyond baseline competencies with a focus on continual development.
SUPPLEMENTAL REQUIREMENTS
-
WORK ATTIRE
- Uniform: No
- Scrubs: No
- Business professional: Yes
- Other (department approved): No
- Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.
- On Call* No
- May require travel within the Houston Metropolitan area No
- May require travel outside Houston Metropolitan area No
ON-CALL*
TRAVEL**
**Travel specifications may vary by department**
EDUCATION
- High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)
EXPERIENCE
- One year of healthcare or related experience Experience in a healthcare related work environment preferred
Company Profile:
Houston Methodist Specialty Physician Group is an integral part of Houston Methodist’s overall strategy to become one of the nation’s leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment.
Houston Methodist is an Equal Opportunity Employer.
See All 104+ Patient Services Manager Jobs in Houston
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Find Patient Services Manager JobsPatient Services Manager Job Market in Houston
Who's Hiring
- Optum35
- Houston Methodist26
- MaxCare9M
- Privia Health9
- CHRISTUS Health9
Top Industries Hiring
- Healthcare & Medical Services
Patient Services Manager Jobs in Houston: Frequently Asked Questions
How do I get a patient services manager job in Houston?
The strongest path in Houston is targeting the Texas Medical Center and its surrounding corridors, where hospital systems, specialty clinics, and research hospitals cluster more densely than anywhere else in the country. Candidates with experience in patient intake, care coordination, or front-office operations at a Houston-area facility have a clear edge. Familiarity with Epic or Cerner and bilingual Spanish skills are recurring differentiators in this market.
Which companies hire patient services managers in Houston?
Employers hiring patient services managers in Houston right now include Optum, Houston Methodist, and MaxCare, based on current listings on Migrate Mate as of September 2026. Houston's hiring base is broad, covering large academic medical centers, community hospital networks, and growing outpatient and urgent care groups across the metro.
Are there remote patient services manager jobs in Houston?
Yes, though remote availability is limited since most patient services manager roles involve direct patient interaction, front-desk oversight, or on-site staff management. About 0% of patient services manager openings tied to Houston are remote or hybrid as of September 2026, and those positions typically cover scheduling coordination, insurance authorization, or administrative oversight rather than hands-on patient-facing duties.
How can I get a patient services manager job in Houston with little or no experience?
The most realistic entry point in Houston is a patient services representative or medical front-office coordinator role at one of the metro's many outpatient clinics or urgent care centers, where advancement to manager is common within one to two years. Community Health Choice and federally qualified health centers in Houston's underserved corridors often hire entry-level candidates and promote internally. Bilingual Spanish skills and familiarity with insurance verification significantly improve your chances in this market.
Which industries hire the most patient services managers in Houston?
Houston patient services manager roles concentrate in Healthcare & Medical Services, based on current listings on Migrate Mate as of September 2026. Houston's status as home to the Texas Medical Center, the largest medical complex in the world, drives outsized demand from hospital systems, specialty practices, and affiliated research and outpatient facilities throughout the metro.
See All 104+ Patient Services Manager Jobs in Houston
Find roles in Houston that match your experience and apply in just a few clicks.
Find Patient Services Manager Jobs