Patient Service Representative Jobs in Texas
Patient service representative jobs in Texas are among the most active in the country, concentrated in large health system networks, multi-specialty clinic groups, and hospital outpatient departments across Houston, Dallas-Fort Worth, and San Antonio. Major employers with lasting Texas footprints include Baylor Scott and White Health, HCA Healthcare, and UT Southwestern Medical Center, all of which maintain consistent demand for front-office patient-facing staff at entry through senior levels. Scheduling coordination, insurance verification, and patient intake are the most in-demand specialties within the role across these markets. See the openings below and apply to the ones that match your experience.
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Showing 5 of 62+ Patient Service Representative jobs
DUTIES/RESPONSIBILITIES:
- Patient registration
- collect current and overdue service charges, and printing receipt,
- secure a daily cash box,
- reconcile daily charges and receipts.
- Answer phones, taking and forwarding messages and scheduling appointments.
- Ability to multitask and work in a fast paced environment
- Ability to verify patient insurance information
- Ability to use multi line phone system
- Ability to travel to other clinics to cover shifts as required
- Ability to operate office equipment (fax, printer, scanner)
- Agree to follow Waco Family Medicine polices and procedures as outlined in the employee handbook
OTHER DUTIES:
- Other duties as assigned by supervisor
PHYSICAL AND MENTAL REQUIREMENTS:
- Valid Driver’s license
- Visual and auditory accuracy
- Shift length - 8 hours
- Indoor setting –
- Frequent use of computer
- Long periods of sitting
- Frequent use of telephone
- Continuous repetitive grasping and manipulation of both hands
- Continuous conversational communication
- Occasional reaching, walking, squatting, bending, kneeling, twisting and climbing
- Occasionally carrying, lifting, pushing and pulling of up to 25 lbs.
- Occasionally working in confined, noisy, dusty areas
- Regular use of personal transportation
- Understand/carry out simple/detailed, oral/written instructions with retention
- Read and interpret detailed specifications.
REPORTS TO: Practice Manager
EDUCATION & EXPERIENCE: High School Diploma or equivalent; Associate degree preferred. Healthcare experience preferred. At least one year’s customer service experience required.
SKILLS: Excellent written and verbal communication and customer service skills utilize (AIDET) communication model, experience using Microsoft Office (Excel, Word, PowerPoint), bilingual in English/Spanish preferred not required. Detail oriented and Patient focused.
DUTIES/RESPONSIBILITIES:
- Patient registration
- collect current and overdue service charges, and printing receipt,
- secure a daily cash box,
- reconcile daily charges and receipts.
- Answer phones, taking and forwarding messages and scheduling appointments.
- Ability to multitask and work in a fast paced environment
- Ability to verify patient insurance information
- Ability to use multi line phone system
- Ability to travel to other clinics to cover shifts as required
- Ability to operate office equipment (fax, printer, scanner)
- Agree to follow Waco Family Medicine polices and procedures as outlined in the employee handbook
OTHER DUTIES:
- Other duties as assigned by supervisor
PHYSICAL AND MENTAL REQUIREMENTS:
- Valid Driver’s license
- Visual and auditory accuracy
- Shift length - 8 hours
- Indoor setting –
- Frequent use of computer
- Long periods of sitting
- Frequent use of telephone
- Continuous repetitive grasping and manipulation of both hands
- Continuous conversational communication
- Occasional reaching, walking, squatting, bending, kneeling, twisting and climbing
- Occasionally carrying, lifting, pushing and pulling of up to 25 lbs.
- Occasionally working in confined, noisy, dusty areas
- Regular use of personal transportation
- Understand/carry out simple/detailed, oral/written instructions with retention
- Read and interpret detailed specifications.
REPORTS TO: Practice Manager
EDUCATION & EXPERIENCE: High School Diploma or equivalent; Associate degree preferred. Healthcare experience preferred. At least one year’s customer service experience required.
SKILLS: Excellent written and verbal communication and customer service skills utilize (AIDET) communication model, experience using Microsoft Office (Excel, Word, PowerPoint), bilingual in English/Spanish preferred not required. Detail oriented and Patient focused.
See All 62 Patient Service Representative Jobs in Texas
Find roles in Texas that match your experience and apply in just a few clicks.
Find JobsPatient Service Representative Jobs by City in Texas
Where Texas roles are concentrated, by current openings.
Patient Service Representative Job Market in Texas
A snapshot from current Texas openings, updated as new roles post.
Who's Hiring
- R1 RCM14
- Solis Mammography7
- United Surgical Partners7
- Tenet Healthcare6
- Envision Radiology3
What Texas Employers Look For
The qualifications that appear most often in patient service representative jobs across Texas.
- High school diploma or GED required by most Texas health system employers
- One or more years of experience in medical front office or patient registration
- Proficiency with electronic health record systems such as Epic or Cerner
- Knowledge of medical terminology, insurance verification, and billing basics
- Strong written and verbal communication skills for patient-facing interactions
- Bilingual Spanish-English skills preferred by many Texas metro area employers
Patient Service Representative Jobs in Texas: Frequently Asked Questions
How do you become a patient service representative in Texas?
Most patient service representative roles in Texas do not require a state-issued license, but employers consistently expect a high school diploma or equivalent and some experience in a medical office or customer service setting. Many candidates start through community college programs in medical office administration or healthcare business at institutions like Austin Community College or Houston Community College. Completing a recognized medical billing or coding certificate strengthens applications, and familiarity with Epic or Cerner is a practical advantage before your first interview.
Which companies hire patient service representatives in Texas?
Employers hiring patient service representatives in Texas right now include R1 RCM, Solis Mammography, and United Surgical Partners, based on current listings on Migrate Mate as of August 2026. Texas's large integrated health systems and growing network of outpatient specialty clinics generate consistent demand year-round across the state's major metropolitan areas.
Which Texas cities have the most patient service representative jobs?
San Antonio, Austin, and Dallas have the most patient service representative openings in Texas. Houston and Dallas-Fort Worth drive the bulk of postings because both metros are home to major integrated health systems with dozens of campuses and affiliated outpatient clinics, while San Antonio's concentration of military-affiliated medical centers and large regional hospital groups adds steady volume of its own.
Are there remote patient service representative jobs in Texas?
Yes, but they're less common than in purely administrative roles because much of the work involves in-person patient contact at front desks and registration windows. About 20% of patient service representative openings tied to Texas are remote or hybrid as of August 2026, which reflects the hands-on nature of most positions. The tasks most likely to appear in remote or hybrid arrangements are insurance verification, appointment scheduling by phone, and patient follow-up calls.
How can I get hired as a patient service representative in Texas with little or no experience?
The most realistic entry path is applying for patient registration associate or front desk medical receptionist roles at large Texas health systems, which regularly post positions that accept candidates without prior clinical or billing experience. Baylor Scott and White Health and HCA Healthcare both run structured onboarding programs that train new hires on their internal systems. Completing a short medical terminology or billing certificate at a Texas community college, or moving laterally from a call center or retail customer service role, signals readiness to hiring managers and often substitutes for direct healthcare experience.
Where can I find and apply to patient service representative jobs in Texas?
You can find and apply to patient service representative jobs in Texas on Migrate Mate, which lists current Texas openings updated regularly. Search the listings to find roles that match your experience level, preferred location, and work setting, then apply directly to the ones that fit.
See All 62 Patient Service Representative Jobs in Texas
Find roles in Texas that match your experience and apply in just a few clicks.
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