Patient Service Representative Jobs in Texas
Patient service representative jobs in Texas are among the most active in the country, concentrated in large health system networks, multi-specialty clinic groups, and hospital outpatient departments across Houston, Dallas-Fort Worth, and San Antonio. Major employers with lasting Texas footprints include Baylor Scott and White Health, HCA Healthcare, and UT Southwestern Medical Center, all of which maintain consistent demand for front-office patient-facing staff at entry through senior levels. Scheduling coordination, insurance verification, and patient intake are the most in-demand specialties within the role across these markets. See the openings below and apply to the ones that match your experience.
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Job Description
Who We Are
Azure Eye Center is an ophthalmology practice dedicated to helping patients see their best through skilled medical and surgical eye care — delivered with honesty, compassion, and integrity. Every patient who walks through our doors should feel welcomed, heard, and confident that they're in good hands.
About the Role
We're hiring a Patient Service Representative to anchor our front desk across both the Alliance (Fort Worth) and Colleyville locations. As the first face and voice patients encounter, you'll set the tone for their entire visit — so we're looking for someone naturally warm, quick on their feet, and unshakeable even when the lobby gets busy.
Day to day, you'll greet and check patients in and out, manage a steady stream of phone calls, coordinate scheduling, and keep administrative work moving behind the scenes.
What You'll Do
- Greet and check patients in and out with warmth and efficiency
- Handle incoming calls, take messages, and answer patient questions
- Book and adjust appointments accurately
- Confirm and update patient information in our records
- Coordinate with clinical staff to keep patient flow running smoothly
- Handle front-desk admin work — scanning, uploading documents, managing patient messages
- Work within ModMed EMA, RingCentral, KLARA, and Monday CRM
- Keep the front desk tidy, organized, and professional
- Travel between our Alliance and Colleyville locations as needed
- Represent Azure Eye Center's commitment to integrity and patient-first care
What You Bring
- 1 year of front desk experience
- Friendly, outgoing personality with strong customer service skills
- Analytical mindset with the ability to think through problems and show initiative
- A genuine, patient-first approach to customer service
- Patience and clarity when working with older patients who may need extra time or explanation
- Background in scheduling, check-in/check-out processes, and phone-heavy roles
- Exposure to ModMed EMA (nice to have)
- Familiarity with RingCentral, KLARA, or Monday CRM (nice to have)
- Sharp multitasking and time-management skills
- A dependable, team-first attitude
- Careful attention to detail, even when things get hectic
- Reliable transportation to travel between our two locations
- A calm, approachable demeanor under pressure
Why Join Us
- Pay based on experience: $14.00–$22.00/hour
- Monday–Friday schedule — no weekends
- PTO for full-time staff
- Paid major holidays
- Medical insurance available for full-time employees
- A supportive, close-knit team
- Room to grow professionally
- The chance to genuinely improve someone's care experience every day
Is This You?
If you're friendly, take initiative, and think analytically to solve problems on the fly, we want to meet you. We're looking for someone who brings professionalism and heart in equal measure — and who's excited to grow with a practice that values integrity, teamwork, and top-notch patient care.
Benefits
- Health insurance
- Paid time off
Work Location: In person Colleyville/Alliance
Pay: $14.00 - $22.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
See All 59 Patient Service Representative Jobs in Texas
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Find JobsPatient Service Representative Jobs by City in Texas
Where Texas roles are concentrated, by current openings.
Patient Service Representative Job Market in Texas
A snapshot from current Texas openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Healthcare & Medical Services
What Texas Employers Look For
The qualifications that appear most often in patient service representative jobs across Texas.
- High school diploma or GED required by most Texas health system employers
- One or more years of experience in medical front office or patient registration
- Proficiency with electronic health record systems such as Epic or Cerner
- Knowledge of medical terminology, insurance verification, and billing basics
- Strong written and verbal communication skills for patient-facing interactions
- Bilingual Spanish-English skills preferred by many Texas metro area employers
Patient Service Representative Jobs in Texas: Frequently Asked Questions
How do you become a patient service representative in Texas?
Most patient service representative roles in Texas do not require a state-issued license, but employers consistently expect a high school diploma or equivalent and some experience in a medical office or customer service setting. Many candidates start through community college programs in medical office administration or healthcare business at institutions like Austin Community College or Houston Community College. Completing a recognized medical billing or coding certificate strengthens applications, and familiarity with Epic or Cerner is a practical advantage before your first interview.
Which companies hire patient service representatives in Texas?
Employers hiring patient service representatives in Texas right now include R1 RCM, Solis Mammography, and United Surgical Partners, based on current listings on Migrate Mate as of October 2026. Texas's large integrated health systems and growing network of outpatient specialty clinics generate consistent demand year-round across the state's major metropolitan areas.
Which Texas cities have the most patient service representative jobs?
San Antonio, Austin, and Dallas have the most patient service representative openings in Texas. Houston and Dallas-Fort Worth drive the bulk of postings because both metros are home to major integrated health systems with dozens of campuses and affiliated outpatient clinics, while San Antonio's concentration of military-affiliated medical centers and large regional hospital groups adds steady volume of its own.
Are there remote patient service representative jobs in Texas?
Yes, but they're less common than in purely administrative roles because much of the work involves in-person patient contact at front desks and registration windows. About 14% of patient service representative openings tied to Texas are remote or hybrid as of October 2026, which reflects the hands-on nature of most positions. The tasks most likely to appear in remote or hybrid arrangements are insurance verification, appointment scheduling by phone, and patient follow-up calls.
How can I get hired as a patient service representative in Texas with little or no experience?
The most realistic entry path is applying for patient registration associate or front desk medical receptionist roles at large Texas health systems, which regularly post positions that accept candidates without prior clinical or billing experience. Baylor Scott and White Health and HCA Healthcare both run structured onboarding programs that train new hires on their internal systems. Completing a short medical terminology or billing certificate at a Texas community college, or moving laterally from a call center or retail customer service role, signals readiness to hiring managers and often substitutes for direct healthcare experience.
Where can I find and apply to patient service representative jobs in Texas?
You can find and apply to patient service representative jobs in Texas on Migrate Mate, which lists current Texas openings updated regularly. Search the listings to find roles that match your experience level, preferred location, and work setting, then apply directly to the ones that fit.
See All 59 Patient Service Representative Jobs in Texas
Find roles in Texas that match your experience and apply in just a few clicks.
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