Patient Service Representative Jobs in Illinois
Patient Service Representative jobs in Illinois are open across Chicago, Elk Grove Village, and Naperville and other Illinois metros, with employers like Endeavor Health, Carle Health, and Portage Hospital hiring at every experience level. Find a role that fits below and apply directly.
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Showing 5 of 25+ Patient Service Representative jobs
Job Description Summary:
To provide efficient, effective, quality customer service and practice support through a variety of general office duties including scheduling, coding, registration and billing. Maximize revenues by collecting payment at time of service and entering accurate and up-to-date billing information (address, insurance coverage, etc.) into the patient accounting system. Assists clinical staff in maintaining accurate medical records.
Where You Will Work:
Advocate Medical Group (AMG) is part of Advocate Health, one of the nation’s largest nonprofit health systems. With more than 350 locations across Illinois and Wisconsin, AMG offers a wide range of specialties and services, including primary care, medical and surgical care, pediatrics, women’s health, behavioral health, and more. Our team is dedicated to delivering exceptional care and improving health outcomes in the communities we serve. Joining AMG means being part of a collaborative, patient-focused environment where innovation and quality care thrive.
We’re Looking For:
- High school diploma or equivalent.
- One to two years related customer service experience.
- Experience handling difficult caller/customers/patients.
What You’ll Do:
2 open positions:
Monday-Thursday 10:30a-7p, every Saturday 7:30a-12n
Monday-Friday: days (1 day off during the week), every Saturday 7:30-12n
As a Patient Service Representative (PSR), you’ll play a vital role in the care team – supporting providers, connecting with patients, and helping ensure a seamless, compassionate experience every day.
As a key member of the ambulatory care team, you will:
- Patient Services: Provides efficient, high-quality service to patients who arrive for appointments or who telephone or visit in person to request appointments or information on tests and procedures, bills and charges, referrals, and other matters.
- Billing Services: Ensures entry at time of service of billing information on the patient and payer and accurate follow-up on missing information.
- Medical Record Services: Upholds standards of the practice and of the medical group for accurate and timely medical records.
About This Location:
Our primary care physicians at the Beverly AMG site in Chicago, Il. provide the high-quality, personalized care you deserve. Primary care is the first point of contact in health care and our family doctors in Chicago are here to care for your entire family. The team at the Chicago family practice is committed to your health and wellness. However, it is a growing clinic. We provide comprehensive preventive care, such as annual physical exams and vaccinations. We're also well trained in the diagnosis and treatment of acute illnesses and chronic diseases and can refer you to specialists if needed.
Your feedback matters. Every teammate’s voice is vital in shaping our culture and improving care. We value your insights and experiences because they help us grow stronger together.
Physical Requirements and Working Conditions:
- Ability to function in a high volume, multiple-task environment, and in a crowded or closely shared workspace.
- Exposure to ill patients.
- Ability to work under stressful conditions with demanding customers.
- Must lift up to 35 pounds without help. For patient lifts of over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available. Unique patient lifting/movement situations will be assessed on a case-by-case basis.
Ready to Take the Next Step:
Apply Now!
Job Description Summary:
To provide efficient, effective, quality customer service and practice support through a variety of general office duties including scheduling, coding, registration and billing. Maximize revenues by collecting payment at time of service and entering accurate and up-to-date billing information (address, insurance coverage, etc.) into the patient accounting system. Assists clinical staff in maintaining accurate medical records.
Where You Will Work:
Advocate Medical Group (AMG) is part of Advocate Health, one of the nation’s largest nonprofit health systems. With more than 350 locations across Illinois and Wisconsin, AMG offers a wide range of specialties and services, including primary care, medical and surgical care, pediatrics, women’s health, behavioral health, and more. Our team is dedicated to delivering exceptional care and improving health outcomes in the communities we serve. Joining AMG means being part of a collaborative, patient-focused environment where innovation and quality care thrive.
We’re Looking For:
- High school diploma or equivalent.
- One to two years related customer service experience.
- Experience handling difficult caller/customers/patients.
What You’ll Do:
2 open positions:
Monday-Thursday 10:30a-7p, every Saturday 7:30a-12n
Monday-Friday: days (1 day off during the week), every Saturday 7:30-12n
As a Patient Service Representative (PSR), you’ll play a vital role in the care team – supporting providers, connecting with patients, and helping ensure a seamless, compassionate experience every day.
As a key member of the ambulatory care team, you will:
- Patient Services: Provides efficient, high-quality service to patients who arrive for appointments or who telephone or visit in person to request appointments or information on tests and procedures, bills and charges, referrals, and other matters.
- Billing Services: Ensures entry at time of service of billing information on the patient and payer and accurate follow-up on missing information.
- Medical Record Services: Upholds standards of the practice and of the medical group for accurate and timely medical records.
About This Location:
Our primary care physicians at the Beverly AMG site in Chicago, Il. provide the high-quality, personalized care you deserve. Primary care is the first point of contact in health care and our family doctors in Chicago are here to care for your entire family. The team at the Chicago family practice is committed to your health and wellness. However, it is a growing clinic. We provide comprehensive preventive care, such as annual physical exams and vaccinations. We're also well trained in the diagnosis and treatment of acute illnesses and chronic diseases and can refer you to specialists if needed.
Your feedback matters. Every teammate’s voice is vital in shaping our culture and improving care. We value your insights and experiences because they help us grow stronger together.
Physical Requirements and Working Conditions:
- Ability to function in a high volume, multiple-task environment, and in a crowded or closely shared workspace.
- Exposure to ill patients.
- Ability to work under stressful conditions with demanding customers.
- Must lift up to 35 pounds without help. For patient lifts of over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available. Unique patient lifting/movement situations will be assessed on a case-by-case basis.
Ready to Take the Next Step:
Apply Now!
See All 25 Patient Service Representative Jobs in Illinois
Find roles in Illinois that match your experience and apply in just a few clicks.
Find JobsPatient Service Representative Jobs by City in Illinois
Where Illinois roles are concentrated, by current openings.
Patient Service Representative Job Market in Illinois
A snapshot from current Illinois openings, updated as new roles post.
Who's Hiring
- Endeavor Health9
- Carle Health6
- Portage Hospital4
- Advocate Aurora Health3
- Amazon2
Top Industries Hiring
- Healthcare & Medical Services22
- Technology & Software1
What Illinois Employers Look For
The qualifications that appear most often in patient service representative jobs across Illinois.
- High school diploma or GED with at least one year of patient-facing or medical office experience
- Proficiency in electronic health record systems such as Epic, Cerner, or Athenahealth
- Strong knowledge of insurance verification, co-pay collection, and prior authorization processes
- Accurate medical terminology and ability to document patient information with minimal errors
- Demonstrated ability to manage high call volumes and in-person check-in queues simultaneously
- Bilingual language skills, particularly Spanish, preferred in many outpatient and community health settings
Patient Service Representative Jobs in Illinois: Frequently Asked Questions
How many patient service representative jobs are there in Illinois?
There are 25+ patient service representative openings in Illinois on Migrate Mate as of June 2026, with the most roles in Chicago, Elk Grove Village, and Naperville. New positions post regularly as employers across Illinois hire.
How much do patient service representatives make in Illinois?
Patient service representatives in Illinois earn a median of about $49,930 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $40,520 for the lowest 10% to over $80,760 for the top 10%. Pay rises with experience, specialty, and employer.
Which Illinois cities have the most patient service representative jobs?
Chicago, Elk Grove Village, and Naperville have the most patient service representative openings in Illinois right now, with additional roles spread across smaller metros statewide.
Which companies hire patient service representatives in Illinois?
Employers hiring patient service representatives in Illinois include Endeavor Health, Carle Health, and Portage Hospital, based on current listings on Migrate Mate as of June 2026.
Are there remote patient service representative jobs in Illinois?
Yes. About 0% of patient service representative openings tied to Illinois are remote or hybrid as of June 2026. The rest are on-site roles based in Illinois metros.
How do I apply for patient service representative jobs in Illinois?
You can apply to patient service representative jobs in Illinois directly on Migrate Mate. Search the listings above, find roles that match your experience and preferred Illinois location, then apply to each one that fits.
See All 25 Patient Service Representative Jobs in Illinois
Find roles in Illinois that match your experience and apply in just a few clicks.
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