Patient Service Representative Jobs in New Jersey
Patient Service Representative jobs in New Jersey are concentrated in the Newark, Trenton, and Camden metro areas, where large health systems and academic medical centers drive consistent hiring across front-desk, scheduling, and insurance verification specialties. Major employers with a lasting presence in the state include RWJBarnabas Health, Hackensack Meridian Health, and Atlantic Health System, all of which maintain extensive ambulatory care networks that rely heavily on patient-facing administrative staff. Demand ranges from entry-level registration associates to senior coordinators managing complex prior authorizations. Find a role that fits below and apply directly.
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Showing 5 of 48+ Patient Service Representative jobs
About Our Company
We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.
Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians.
When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.
Please Note: We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com.
Job Description
Essential Job functions:
- Greets visitors, patients, and families in a friendly professional manner and directs them appropriately.
- Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.
- Promptly answers the telephone, directs all calls appropriately, takes an accurate message and delivers to the appropriate individual/demonstrates appropriate etiquette.
- Informs patients of delay in physician schedules, assists with patient comfort while delayed.
- Posts all self pay charges, collects payments, and provides patient with receipt. Accurately reconciles daily payments. Reconciles billing slips to daily schedule.
- Opens and closes batches properly, accurately reconciles collections, prepares deposits and documents corrections.
- Scans the insurance card, processes insurance verifications utilizing the on-line system, and updates the patient account. Updates patient information including demographics, insurance, HIPAA forms and financial waivers.
- Schedules appointments accurately according to department guidelines; using waitlist when applicable. Confirms future appointments as needed. Review Eligibility and Phone report.
- Schedules and enters orders for diagnostic tests, and procedures, following all appropriate workflows.
- Works cooperatively with Patient Care Resources and clinical staff to ensure timely pre-authorizations.
- Completes referrals according to departmental guidelines and properly enters into the appropriate system.
- Effectively communicates problems, concerns, or issues to the Office Supervisor / Manager appropriately and promptly.
General Job functions:
- Performs various clerical duties such as faxing, photocopying, scanning, filing and mailings.
- Demonstrates flexibility with various work schedules, covers for other staff when asked including other office locations.
- Demonstrates the ability to adequately follow downtime procedures.
- Other job duties as required.
Physical Job Requirements:
- Pushing and pulling, taking frequency and weight into consideration.
- Physical strength to lift heavy objects, carts, or items, taking frequency and weight into consideration.
- Physical mobility, which includes movement from place to place on the job, taking distance and speed into account.
- Dexterity of hands and fingers.
- Balance is maintained during climbing, bending and/or reaching
- Endurance (e.g. continuous typing, prolonged standing/bending, walking).
Environmental Risks: · Chemicals, Chemotherapy and Fumes
- Loud noises
- Vibration
- Extreme temperatures
- Confined spaces
- Allergens: dust, mold and/or pollen
- Magnetic fields
- Radiation
- Sharps
- Latex
- Combative patients/visitors
Blood-borne Pathogens:
- Exposure to infectious hazards, blood, body fluids, non-intact skin or tissue specimens.
- Contact with patients or patient specimens are possible.
- Unplanned or unexpected exposure.
Education, Certification, Computer and Training Requirements:
- High School Graduate or GED required. Associate Degree preferred.
- Previous PSR experience preferred.
- Ability to communicate in English, both orally and in writing.
- Must have excellent customer service skills.
- Must have the ability to organize and perform multiple tasks in a timely manner.
- Knowledge of medical office and terminology preferred.
- Basic proficiency in computer use required. Previous experience with Standard Office Technology in a Window based environment preferred.
- Experience with EHR, Practice Management System and Departmental/Ancillary Systems preferred.
Travel:
- Ability to commute to satellite offices as needed.
The provided compensation range is based on industry standards and salary determinations will be made based on numerous factors including but not limited to years of experience and location of position.
About Our Commitment
Total Rewards at VillageMD
Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD’s benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan.
Equal Opportunity Employer
Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.
Safety Disclaimer
Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, https://www.consumer.ftc.gov/JobScams or file a complaint at https://www.ftccomplaintassistant.gov/.
About Our Company
We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.
Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians.
When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.
Please Note: We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com.
Job Description
Essential Job functions:
- Greets visitors, patients, and families in a friendly professional manner and directs them appropriately.
- Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.
- Promptly answers the telephone, directs all calls appropriately, takes an accurate message and delivers to the appropriate individual/demonstrates appropriate etiquette.
- Informs patients of delay in physician schedules, assists with patient comfort while delayed.
- Posts all self pay charges, collects payments, and provides patient with receipt. Accurately reconciles daily payments. Reconciles billing slips to daily schedule.
- Opens and closes batches properly, accurately reconciles collections, prepares deposits and documents corrections.
- Scans the insurance card, processes insurance verifications utilizing the on-line system, and updates the patient account. Updates patient information including demographics, insurance, HIPAA forms and financial waivers.
- Schedules appointments accurately according to department guidelines; using waitlist when applicable. Confirms future appointments as needed. Review Eligibility and Phone report.
- Schedules and enters orders for diagnostic tests, and procedures, following all appropriate workflows.
- Works cooperatively with Patient Care Resources and clinical staff to ensure timely pre-authorizations.
- Completes referrals according to departmental guidelines and properly enters into the appropriate system.
- Effectively communicates problems, concerns, or issues to the Office Supervisor / Manager appropriately and promptly.
General Job functions:
- Performs various clerical duties such as faxing, photocopying, scanning, filing and mailings.
- Demonstrates flexibility with various work schedules, covers for other staff when asked including other office locations.
- Demonstrates the ability to adequately follow downtime procedures.
- Other job duties as required.
Physical Job Requirements:
- Pushing and pulling, taking frequency and weight into consideration.
- Physical strength to lift heavy objects, carts, or items, taking frequency and weight into consideration.
- Physical mobility, which includes movement from place to place on the job, taking distance and speed into account.
- Dexterity of hands and fingers.
- Balance is maintained during climbing, bending and/or reaching
- Endurance (e.g. continuous typing, prolonged standing/bending, walking).
Environmental Risks: · Chemicals, Chemotherapy and Fumes
- Loud noises
- Vibration
- Extreme temperatures
- Confined spaces
- Allergens: dust, mold and/or pollen
- Magnetic fields
- Radiation
- Sharps
- Latex
- Combative patients/visitors
Blood-borne Pathogens:
- Exposure to infectious hazards, blood, body fluids, non-intact skin or tissue specimens.
- Contact with patients or patient specimens are possible.
- Unplanned or unexpected exposure.
Education, Certification, Computer and Training Requirements:
- High School Graduate or GED required. Associate Degree preferred.
- Previous PSR experience preferred.
- Ability to communicate in English, both orally and in writing.
- Must have excellent customer service skills.
- Must have the ability to organize and perform multiple tasks in a timely manner.
- Knowledge of medical office and terminology preferred.
- Basic proficiency in computer use required. Previous experience with Standard Office Technology in a Window based environment preferred.
- Experience with EHR, Practice Management System and Departmental/Ancillary Systems preferred.
Travel:
- Ability to commute to satellite offices as needed.
The provided compensation range is based on industry standards and salary determinations will be made based on numerous factors including but not limited to years of experience and location of position.
About Our Commitment
Total Rewards at VillageMD
Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD’s benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan.
Equal Opportunity Employer
Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.
Safety Disclaimer
Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, https://www.consumer.ftc.gov/JobScams or file a complaint at https://www.ftccomplaintassistant.gov/.
See All 48 Patient Service Representative Jobs in New Jersey
Find roles in New Jersey that match your experience and apply in just a few clicks.
Find JobsPatient Service Representative Jobs by City in New Jersey
Where New Jersey roles are concentrated, by current openings.
Patient Service Representative Job Market in New Jersey
A snapshot from current New Jersey openings, updated as new roles post.
Who's Hiring
- Summit Health20
- RadNet8
- Prism Vision4
- Hunterdon Health3
- Dental Care Alliance2
What New Jersey Employers Look For
The qualifications that appear most often in patient service representative jobs across New Jersey.
- High school diploma or equivalent required by most New Jersey healthcare employers
- One or more years of patient registration or medical front-office experience preferred
- Proficiency with electronic health record systems such as Epic or Cerner
- Strong knowledge of insurance verification, referrals, and prior authorization processes
- Effective communication skills for interacting with patients, families, and clinical staff
- Ability to handle high call and check-in volumes in a fast-paced clinical environment
Patient Service Representative Jobs in New Jersey: Frequently Asked Questions
How do you become a patient service representative in New Jersey?
Most patient service representative positions in New Jersey require a high school diploma and are open to candidates without a state-issued license, as the role itself carries no mandatory New Jersey credentialing. Employers across the state typically look for front-office or customer service experience, familiarity with electronic health records, and a working knowledge of insurance and billing. Completing a medical administrative assistant certificate through a New Jersey community college strengthens applications considerably.
Which companies hire patient service representatives in New Jersey?
Companies currently hiring patient service representatives in New Jersey include Summit Health, RadNet, and Prism Vision, per current listings on Migrate Mate as of August 2026. New Jersey's dense concentration of health systems, federally qualified health centers, and specialty group practices means steady openings appear across both large networks and independent outpatient clinics throughout the state.
Which New Jersey cities have the most patient service representative jobs?
The cities with the most patient service representative openings in New Jersey are Berkeley Heights, Clifton, and Florham Park. Newark anchors demand through its major academic medical centers and safety-net hospitals, while Trenton and Camden draw openings from regional health systems and community health networks serving densely populated corridors with high patient volumes.
Are there remote patient service representative jobs in New Jersey?
Yes, but they're limited. About 0% of patient service representative openings tied to New Jersey are remote or hybrid as of August 2026, reflecting the largely on-site nature of patient registration and check-in work. The tasks most commonly offered remotely are insurance verification, prior authorization follow-up, and appointment scheduling handled through centralized call centers.
How can I get hired as a patient service representative in New Jersey with little or no experience?
The most realistic entry path is applying to patient access associate or medical receptionist roles at New Jersey's large health system networks, which regularly bring in candidates from customer service, retail, or administrative backgrounds. RWJBarnabas Health and Hackensack Meridian Health both run structured onboarding programs for new hires without clinical office experience. Completing a medical billing or administrative assistant certificate at a New Jersey county college gives candidates a clear edge over applicants with no healthcare exposure.
Where can I find and apply to patient service representative jobs in New Jersey?
You can find and apply to patient service representative jobs in New Jersey on Migrate Mate, which lists current New Jersey openings updated regularly. Search the listings, find roles that match your experience and location, and apply directly to the employers posting them.
See All 48 Patient Service Representative Jobs in New Jersey
Find roles in New Jersey that match your experience and apply in just a few clicks.
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