Patient Service Representative Jobs in Pennsylvania
Patient Service Representative jobs in Pennsylvania are concentrated in Philadelphia, Pittsburgh, and Allentown, where large health systems such as Penn Medicine, UPMC, and Lehigh Valley Health Network maintain high patient volumes and consistent front-office demand. Specialties seeing the strongest hiring include revenue cycle support, insurance verification, and patient scheduling within outpatient and specialty care settings. Openings range from entry-level registration clerks to senior patient access coordinators with multi-site responsibilities. See the openings below and apply to the ones that match your experience.
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Showing 5 of 44+ Patient Service Representative jobs
The responsibilities of this job include, but are not limited to, the following:
- Assisting patients using the kiosk prior to registration.
- Escorting patients in need of emergency assistance directly to the treatment area to be registered and evaluated.
- Respectfully handling Physician and Nurse requests in a timely manner.
- Communicating information about Patient First’s billing policies, including insurable and non-insurable charges, as needed.
- Accurately registering patients in an expedient manner while providing excellent customer service, compassion, and kindness.
- Verifying all patient demographic, health, pharmacy, and insurance information.
- Thoroughly answering billing and insurance questions and providing itemized billing statements as requested.
- Referring billing questions to the appropriate parties as needed.
- Collecting money and issuing receipts for a patient’s visit, diagnostic studies, and supplies as prompted by the electronic medical record system.
- Discharging the patient and processing incurred charges.
- Completing all cash management duties to include counting and accounting for money collected at the end of the shift.
- Receiving, sending, and distributing correspondence as directed.
- Filing and scanning medical documents and office forms as directed.
- Completing assigned checklists and Policy Manager tasks within the assigned shift.
- Answering all incoming calls and distributing messages in a timely manner.
- Assisting with other assignments as directed.
- Demonstrating an efficient understanding of the electronic medical record system.
- Receiving, moving, and stocking ordered supplies.
- Cleaning the front office work area and other maintenance assignments as directed.
- Verifying daily reports are run at the end of the day.
- Attending staff meetings as directed.
- Being available to assist as needed (breaks and mealtimes may be interrupted at any time to provide necessary patient care or to maintain center operations).
- Operating, using, and maintaining medical and office equipment as trained.
- Participating in maintenance assignments when necessary and as directed.
- Providing positive, warm, and friendly service in all interactions.
- Completing other duties as directed
Minimum education and professional requirements include, but are not limited to, the following:
- Must be 18 years of age or older.
- Basic typing skills.
- Minimum one year of clerical experience preferred.
- High school graduate or equivalent.
- Ability to sit, stand, and walk for up to 7 hours at a time.
- Ability to lift up to 25 pounds.
- Excellent visual, verbal, written, and typed communication skills.
- Ability to prioritize and multitask.
- Willing to work at any center due to a staffing issue, center emergency, or a reduction of work.
The responsibilities of this job include, but are not limited to, the following:
- Assisting patients using the kiosk prior to registration.
- Escorting patients in need of emergency assistance directly to the treatment area to be registered and evaluated.
- Respectfully handling Physician and Nurse requests in a timely manner.
- Communicating information about Patient First’s billing policies, including insurable and non-insurable charges, as needed.
- Accurately registering patients in an expedient manner while providing excellent customer service, compassion, and kindness.
- Verifying all patient demographic, health, pharmacy, and insurance information.
- Thoroughly answering billing and insurance questions and providing itemized billing statements as requested.
- Referring billing questions to the appropriate parties as needed.
- Collecting money and issuing receipts for a patient’s visit, diagnostic studies, and supplies as prompted by the electronic medical record system.
- Discharging the patient and processing incurred charges.
- Completing all cash management duties to include counting and accounting for money collected at the end of the shift.
- Receiving, sending, and distributing correspondence as directed.
- Filing and scanning medical documents and office forms as directed.
- Completing assigned checklists and Policy Manager tasks within the assigned shift.
- Answering all incoming calls and distributing messages in a timely manner.
- Assisting with other assignments as directed.
- Demonstrating an efficient understanding of the electronic medical record system.
- Receiving, moving, and stocking ordered supplies.
- Cleaning the front office work area and other maintenance assignments as directed.
- Verifying daily reports are run at the end of the day.
- Attending staff meetings as directed.
- Being available to assist as needed (breaks and mealtimes may be interrupted at any time to provide necessary patient care or to maintain center operations).
- Operating, using, and maintaining medical and office equipment as trained.
- Participating in maintenance assignments when necessary and as directed.
- Providing positive, warm, and friendly service in all interactions.
- Completing other duties as directed
Minimum education and professional requirements include, but are not limited to, the following:
- Must be 18 years of age or older.
- Basic typing skills.
- Minimum one year of clerical experience preferred.
- High school graduate or equivalent.
- Ability to sit, stand, and walk for up to 7 hours at a time.
- Ability to lift up to 25 pounds.
- Excellent visual, verbal, written, and typed communication skills.
- Ability to prioritize and multitask.
- Willing to work at any center due to a staffing issue, center emergency, or a reduction of work.
See All 44 Patient Service Representative Jobs in Pennsylvania
Find roles in Pennsylvania that match your experience and apply in just a few clicks.
Find JobsPatient Service Representative Jobs by City in Pennsylvania
Where Pennsylvania roles are concentrated, by current openings.
Patient Service Representative Job Market in Pennsylvania
A snapshot from current Pennsylvania openings, updated as new roles post.
Who's Hiring
- Penn Highlands Healthcare12
- R1 RCM4
- Solis Mammography4
- Forefront Dermatology4
- Patient First2
Top Industries Hiring
- Technology & Software
- Healthcare & Medical Services
What Pennsylvania Employers Look For
The qualifications that appear most often in patient service representative jobs across Pennsylvania.
- High school diploma or GED required by most Pennsylvania health system employers
- One or more years of front-desk or patient-facing healthcare experience preferred
- Demonstrated knowledge of insurance verification and prior authorization processes
- Proficiency with electronic health record systems such as Epic or Cerner
- Strong communication skills for working with patients, clinical staff, and payers
- Ability to handle multi-line phone systems and high patient call or check-in volumes
Patient Service Representative Jobs in Pennsylvania: Frequently Asked Questions
How do you become a patient service representative in Pennsylvania?
A high school diploma or equivalent is the standard starting point for patient service representative roles in Pennsylvania. No state-issued license is required for this position, but completing a medical administrative assistant certificate program at a Pennsylvania community college, such as those offered through the Pennsylvania State System of Higher Education institutions, strengthens your application. Employers across Pennsylvania's large health systems strongly value experience with insurance verification, HIPAA compliance, and electronic health records before hiring.
Which companies hire patient service representatives in Pennsylvania?
Pennsylvania patient service representative roles are posted by Penn Highlands Healthcare, R1 RCM, and Solis Mammography and others right now, based on current listings on Migrate Mate as of August 2026. Pennsylvania's dense concentration of academic medical centers, regional hospital networks, and multi-specialty outpatient groups keeps demand for patient-facing front-office staff consistently high throughout the state.
Which Pennsylvania cities have the most patient service representative jobs?
DuBois, Roaring Spring, and Johnstown have the most patient service representative openings in Pennsylvania. Philadelphia leads because it is home to major academic medical systems and dozens of outpatient specialty practices, while Pittsburgh's concentration of UPMC facilities drives volume in the west, and Allentown reflects Lehigh Valley Health Network's growth as the region's anchor employer for patient access roles.
Are there remote patient service representative jobs in Pennsylvania?
Yes, but they are limited. About 10% of patient service representative openings tied to Pennsylvania are remote or hybrid as of August 2026, which reflects that most of this work involves in-person patient registration, check-in, and on-site coordination. Remote opportunities that do exist are concentrated in telephone scheduling, insurance pre-authorization follow-up, and patient callback roles that larger Pennsylvania health systems have shifted off-site.
How can I get hired as a patient service representative in Pennsylvania with little or no experience?
The most realistic entry path is applying directly to patient access trainee or medical receptionist openings at Pennsylvania's large health systems, where UPMC and Penn Medicine regularly hire candidates with no prior healthcare experience and provide on-the-job training. Moving laterally from a customer service, retail banking, or call center role is a common and well-accepted route. Completing a short medical terminology or medical billing certificate at a Pennsylvania community college and gaining familiarity with HIPAA basics gives candidates a meaningful edge in screening.
Where can I find and apply to patient service representative jobs in Pennsylvania?
You can find and apply to patient service representative jobs in Pennsylvania on Migrate Mate, which lists current Pennsylvania openings. Search the available roles, identify the ones that fit your experience and location, and apply directly to each position that matches what you are looking for.
See All 44 Patient Service Representative Jobs in Pennsylvania
Find roles in Pennsylvania that match your experience and apply in just a few clicks.
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