Patient Service Representative Jobs in Florida
Patient Service Representative jobs in Florida are in high demand, concentrated across hospital systems, multi-specialty outpatient clinics, and large physician groups serving the state's growing and aging population. The busiest hiring markets are Miami, Tampa, and Orlando, where established employers like AdventHealth, HCA Florida Healthcare, and Baptist Health run large ambulatory and specialty care networks. Front-desk coordination, insurance verification, and patient scheduling are the most consistently posted specialties in the state, with openings for both entry-level and experienced candidates. See the openings below and apply to the ones that match your experience.
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Job Overview
We are looking for someone with a Ritz-Carlton approach to customer service: warm, polished, attentive, professional, and genuinely committed to making every patient feel valued.
Someone who naturally smiles, makes eye contact, notices when a patient needs assistance, takes ownership of problems, and understands that kindness and professionalism are nonnegotiable.
Our goal is not simply to provide excellent medical care, but to deliver an exceptional patient experience from the first phone call to the moment a patient leaves our office.
We value individuals who anticipate patients' needs, pay attention to the smallest details, take initiative, and go above and beyond without being asked.
You will help patients navigate each step of their visit with clear, courteous support. You’ll manage front desk activities, coordinate appointments, and maintain accurate patient information while protecting privacy. Your impact: By keeping scheduling and records organized, you help patients and clinical staff prepare for timely, well-coordinated care.
Duties
- Welcome patients, answer questions, manage check-in and check-out, and provide responsive patient service.
- Schedule appointments, handle phone communication with professional phone etiquette, and support medical receptionist and front desk operations.
- Update medical records and electronic health records (EHR), review documentation, and assist with care plans and health information management.
- Verify health insurance information and support medical billing, medical collection, and administrative tasks, including filing and typing.
- Follow HIPAA (Health Insurance Portability and Accountability Act) requirements and clinical confidentiality policies when handling patient information.
Experience
- Medical office, clinic, customer service, clerical, administrative, or medical administrative support experience is helpful; dental clinic experience is also relevant.
- Familiarity with EMR (electronic medical record) and EHR systems such as Athenahealth is preferred.
- Knowledge of medical terminology, health insurance, medical coding, CPT (Current Procedural Terminology), ICD (International Classification of Diseases) coding, ICD-9, ICD-10, and Medicare is a plus.
- Computer skills, Microsoft Office, medical scheduling, medical records management, 10-key typing, and accurate data entry are valuable.
- Bilingual ability and experience with medical office management are welcome; equivalent experience supporting patient-facing office operations is also relevant.
Pay: $20.00 - $25.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Job Overview
We are looking for someone with a Ritz-Carlton approach to customer service: warm, polished, attentive, professional, and genuinely committed to making every patient feel valued.
Someone who naturally smiles, makes eye contact, notices when a patient needs assistance, takes ownership of problems, and understands that kindness and professionalism are nonnegotiable.
Our goal is not simply to provide excellent medical care, but to deliver an exceptional patient experience from the first phone call to the moment a patient leaves our office.
We value individuals who anticipate patients' needs, pay attention to the smallest details, take initiative, and go above and beyond without being asked.
You will help patients navigate each step of their visit with clear, courteous support. You’ll manage front desk activities, coordinate appointments, and maintain accurate patient information while protecting privacy. Your impact: By keeping scheduling and records organized, you help patients and clinical staff prepare for timely, well-coordinated care.
Duties
- Welcome patients, answer questions, manage check-in and check-out, and provide responsive patient service.
- Schedule appointments, handle phone communication with professional phone etiquette, and support medical receptionist and front desk operations.
- Update medical records and electronic health records (EHR), review documentation, and assist with care plans and health information management.
- Verify health insurance information and support medical billing, medical collection, and administrative tasks, including filing and typing.
- Follow HIPAA (Health Insurance Portability and Accountability Act) requirements and clinical confidentiality policies when handling patient information.
Experience
- Medical office, clinic, customer service, clerical, administrative, or medical administrative support experience is helpful; dental clinic experience is also relevant.
- Familiarity with EMR (electronic medical record) and EHR systems such as Athenahealth is preferred.
- Knowledge of medical terminology, health insurance, medical coding, CPT (Current Procedural Terminology), ICD (International Classification of Diseases) coding, ICD-9, ICD-10, and Medicare is a plus.
- Computer skills, Microsoft Office, medical scheduling, medical records management, 10-key typing, and accurate data entry are valuable.
- Bilingual ability and experience with medical office management are welcome; equivalent experience supporting patient-facing office operations is also relevant.
Pay: $20.00 - $25.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
See All 49 Patient Service Representative Jobs in Florida
Find roles in Florida that match your experience and apply in just a few clicks.
Find JobsPatient Service Representative Jobs by City in Florida
Where Florida roles are concentrated, by current openings.
Patient Service Representative Job Market in Florida
A snapshot from current Florida openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Healthcare & Medical Services
- Education
What Florida Employers Look For
The qualifications that appear most often in patient service representative jobs across Florida.
- High school diploma or GED accepted by Florida healthcare employers
- One or more years of front-desk or medical office experience preferred
- Working knowledge of electronic health record systems such as Epic or Cerner
- Demonstrated ability to verify insurance eligibility and collect copays accurately
- Strong written and verbal communication skills for patient-facing interactions
- Familiarity with HIPAA privacy requirements and Florida patient confidentiality standards
Patient Service Representative Jobs in Florida: Frequently Asked Questions
How do you become a patient service representative in Florida?
A high school diploma or equivalent is the standard minimum requirement, and most Florida employers do not require a state license for this role. Many candidates strengthen their candidacy with a medical administrative assistant certificate or healthcare billing coursework from a Florida community college such as Valencia, Miami Dade, or Hillsborough. Familiarity with Epic or Cerner and basic insurance verification processes is what most Florida hiring managers prioritize over formal credentials.
Which companies hire patient service representatives in Florida?
Florida patient service representative roles are posted by Healthcare Network, R1 RCM, and Brooks Rehabilitation and others right now, based on current listings on Migrate Mate as of October 2026. Florida's density of hospital systems, multi-specialty physician groups, and urgent care networks creates consistent demand across every major metro in the state.
Which Florida cities have the most patient service representative jobs?
Naples, Orlando, and Pensacola have the most patient service representative openings in Florida right now. Miami's concentration of large hospital systems and outpatient specialty clinics drives the highest volume, while Tampa and Orlando anchor strong secondary markets thanks to regional health system headquarters like AdventHealth and HCA Florida Healthcare, which maintain dozens of ambulatory and specialty care sites across those metros.
Are there remote patient service representative jobs in Florida?
Yes, but they are rare. Most patient service representative work involves in-person patient contact at check-in, scheduling desks, or registration counters, which limits remote options compared to desk-based roles. About 0% of patient service representative openings tied to Florida are remote or hybrid as of October 2026, with the remote subset concentrated in insurance verification, prior authorization coordination, and telephone-based scheduling functions.
How can I get hired as a patient service representative in Florida with little or no experience?
The most realistic entry path is applying directly to high-volume hiring systems like AdventHealth or HCA Florida Healthcare, both of which regularly post entry-level patient access associate and patient registration specialist roles that require no prior medical office experience. Florida community college medical administrative assistant programs, many completable in under a year, give candidates a concrete edge. Lateral moves from retail customer service, call center, or pharmacy technician roles are also common starting points that Florida recruiters recognize.
Where can I find and apply to patient service representative jobs in Florida?
You can find and apply to patient service representative jobs in Florida on Migrate Mate, which lists current Florida openings across hospital systems, outpatient clinics, and physician groups statewide. Search the listings to find roles that match your experience level and location, then apply directly to the ones that fit.
See All 49 Patient Service Representative Jobs in Florida
Find roles in Florida that match your experience and apply in just a few clicks.
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