Patient Service Representative Jobs in Florida
Patient Service Representative jobs in Florida are in high demand, concentrated across hospital systems, multi-specialty outpatient clinics, and large physician groups serving the state's growing and aging population. The busiest hiring markets are Miami, Tampa, and Orlando, where established employers like AdventHealth, HCA Florida Healthcare, and Baptist Health run large ambulatory and specialty care networks. Front-desk coordination, insurance verification, and patient scheduling are the most consistently posted specialties in the state, with openings for both entry-level and experienced candidates. See the openings below and apply to the ones that match your experience.
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Showing 5 of 54+ Patient Service Representative jobs
The Patient Service Representative is primarily responsible for supporting our clinic’s daily operations through providing excellent customer service, administrative support and fulfilling general clerical office duties. Contributes to the overall positive work environment of the office by treating peers, managers, providers and patients with fairness, professionalism and courtesy. This role must ensure adherence to all HIPAA, OSHA, federal and state guidelines specific to patient care and privacy.
General:
- Greet patients & caregivers, providing welcoming and professional customer service.
- Schedule & reschedule patient appointments as needed.
- Chart preparation for following business day.
- Verifying eligibility & benefits:
- Listing co-pay, deductible, coinsurance on fee ticket.
- Obtaining prior authorizations or referrals as required for patient visit.
- Notify patients at check in if they will have to pay a deductible or co-insurance at checkout.
- Collect all monies due at time of service and post payments collected from patient copays & balances.
- Maintain public spaces, such as waiting rooms to ensure they are clean, comfortable and organized.
- Competently navigate and use all computer applications, including practice management systems, EMRs, internet-based applications and standard office applications.
- Assist patients at check in, including, but not limited to:
- Confirming/entering patient demographics into the practice management system.
- Assisting patients in completing consents, forms & obtaining copies of identification and insurance cards.
- Document and call no shows.
- Assist patients at check out, including but not limited to:
- Collecting & posting payments from deductibles, elective procedures & cosmetic treatments.
- Assisting with product sales.
- Scheduling follow up appointments as directed by the providers/clinical staff.
- Document and call no shows as needed.
- Scan completed fee ticket into patients’ chart at end of visit.
- End of day fee ticket, batch submission and cash reconciliation with the highest degree of accuracy.
- Call center offices: All front desk staff logged in daily into the communication portal, and stay in close contact with call center.
- Process and submit medical records request in accordance with HIPAA guidelines.
- Distribute faxes as received to appropriate parties.
- Relay updates and information between patients, staff members and providers as needed in order to maintain a smooth patient flow, and service patient needs in a timely manner.
- Other duties as assigned by management from time to time.
- High school diploma or equivalent required.
- Minimum of one (1) year of customer service experience required.
- Healthcare experience preferred.
- Prior experience in a Dermatology practice is a plus.
- Bilingual (Spanish-speaking) skills are a plus; not required
- Professional, courteous, and patient-focused demeanor.
- Excellent verbal and written communication skills.
- Strong active listening skills with the ability to understand, clarify, and appropriately respond to patient questions and concerns.
- Detail-oriented with a high degree of accuracy and organizational skills.
- Ability to effectively manage multiple tasks and priorities in a fast-paced, ever-changing environment.
- Strong interpersonal skills with the ability to build positive relationships with patients, providers, and team members.
- Ability to remain professional, adaptable, and composed in challenging situations.
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Supplemental health benefits
- Paid time off
- Holidays
- Retirement plan (401k)
The Patient Service Representative is primarily responsible for supporting our clinic’s daily operations through providing excellent customer service, administrative support and fulfilling general clerical office duties. Contributes to the overall positive work environment of the office by treating peers, managers, providers and patients with fairness, professionalism and courtesy. This role must ensure adherence to all HIPAA, OSHA, federal and state guidelines specific to patient care and privacy.
General:
- Greet patients & caregivers, providing welcoming and professional customer service.
- Schedule & reschedule patient appointments as needed.
- Chart preparation for following business day.
- Verifying eligibility & benefits:
- Listing co-pay, deductible, coinsurance on fee ticket.
- Obtaining prior authorizations or referrals as required for patient visit.
- Notify patients at check in if they will have to pay a deductible or co-insurance at checkout.
- Collect all monies due at time of service and post payments collected from patient copays & balances.
- Maintain public spaces, such as waiting rooms to ensure they are clean, comfortable and organized.
- Competently navigate and use all computer applications, including practice management systems, EMRs, internet-based applications and standard office applications.
- Assist patients at check in, including, but not limited to:
- Confirming/entering patient demographics into the practice management system.
- Assisting patients in completing consents, forms & obtaining copies of identification and insurance cards.
- Document and call no shows.
- Assist patients at check out, including but not limited to:
- Collecting & posting payments from deductibles, elective procedures & cosmetic treatments.
- Assisting with product sales.
- Scheduling follow up appointments as directed by the providers/clinical staff.
- Document and call no shows as needed.
- Scan completed fee ticket into patients’ chart at end of visit.
- End of day fee ticket, batch submission and cash reconciliation with the highest degree of accuracy.
- Call center offices: All front desk staff logged in daily into the communication portal, and stay in close contact with call center.
- Process and submit medical records request in accordance with HIPAA guidelines.
- Distribute faxes as received to appropriate parties.
- Relay updates and information between patients, staff members and providers as needed in order to maintain a smooth patient flow, and service patient needs in a timely manner.
- Other duties as assigned by management from time to time.
- High school diploma or equivalent required.
- Minimum of one (1) year of customer service experience required.
- Healthcare experience preferred.
- Prior experience in a Dermatology practice is a plus.
- Bilingual (Spanish-speaking) skills are a plus; not required
- Professional, courteous, and patient-focused demeanor.
- Excellent verbal and written communication skills.
- Strong active listening skills with the ability to understand, clarify, and appropriately respond to patient questions and concerns.
- Detail-oriented with a high degree of accuracy and organizational skills.
- Ability to effectively manage multiple tasks and priorities in a fast-paced, ever-changing environment.
- Strong interpersonal skills with the ability to build positive relationships with patients, providers, and team members.
- Ability to remain professional, adaptable, and composed in challenging situations.
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Supplemental health benefits
- Paid time off
- Holidays
- Retirement plan (401k)
See All 54 Patient Service Representative Jobs in Florida
Find roles in Florida that match your experience and apply in just a few clicks.
Find JobsPatient Service Representative Jobs by City in Florida
Where Florida roles are concentrated, by current openings.
Patient Service Representative Job Market in Florida
A snapshot from current Florida openings, updated as new roles post.
Who's Hiring
- Brooks Rehabilitation11
- Healthcare Network6
- RadNet5
- R1 RCM4
- True Health3
Top Industries Hiring
- Education
- Healthcare & Medical Services
What Florida Employers Look For
The qualifications that appear most often in patient service representative jobs across Florida.
- High school diploma or GED accepted by Florida healthcare employers
- One or more years of front-desk or medical office experience preferred
- Working knowledge of electronic health record systems such as Epic or Cerner
- Demonstrated ability to verify insurance eligibility and collect copays accurately
- Strong written and verbal communication skills for patient-facing interactions
- Familiarity with HIPAA privacy requirements and Florida patient confidentiality standards
Patient Service Representative Jobs in Florida: Frequently Asked Questions
How do you become a patient service representative in Florida?
A high school diploma or equivalent is the standard minimum requirement, and most Florida employers do not require a state license for this role. Many candidates strengthen their candidacy with a medical administrative assistant certificate or healthcare billing coursework from a Florida community college such as Valencia, Miami Dade, or Hillsborough. Familiarity with Epic or Cerner and basic insurance verification processes is what most Florida hiring managers prioritize over formal credentials.
Which companies hire patient service representatives in Florida?
Florida patient service representative roles are posted by Brooks Rehabilitation, Healthcare Network, and RadNet and others right now, based on current listings on Migrate Mate as of August 2026. Florida's density of hospital systems, multi-specialty physician groups, and urgent care networks creates consistent demand across every major metro in the state.
Which Florida cities have the most patient service representative jobs?
Naples, Jacksonville, and Orlando have the most patient service representative openings in Florida right now. Miami's concentration of large hospital systems and outpatient specialty clinics drives the highest volume, while Tampa and Orlando anchor strong secondary markets thanks to regional health system headquarters like AdventHealth and HCA Florida Healthcare, which maintain dozens of ambulatory and specialty care sites across those metros.
Are there remote patient service representative jobs in Florida?
Yes, but they are rare. Most patient service representative work involves in-person patient contact at check-in, scheduling desks, or registration counters, which limits remote options compared to desk-based roles. About 20% of patient service representative openings tied to Florida are remote or hybrid as of August 2026, with the remote subset concentrated in insurance verification, prior authorization coordination, and telephone-based scheduling functions.
How can I get hired as a patient service representative in Florida with little or no experience?
The most realistic entry path is applying directly to high-volume hiring systems like AdventHealth or HCA Florida Healthcare, both of which regularly post entry-level patient access associate and patient registration specialist roles that require no prior medical office experience. Florida community college medical administrative assistant programs, many completable in under a year, give candidates a concrete edge. Lateral moves from retail customer service, call center, or pharmacy technician roles are also common starting points that Florida recruiters recognize.
Where can I find and apply to patient service representative jobs in Florida?
You can find and apply to patient service representative jobs in Florida on Migrate Mate, which lists current Florida openings across hospital systems, outpatient clinics, and physician groups statewide. Search the listings to find roles that match your experience level and location, then apply directly to the ones that fit.
See All 54 Patient Service Representative Jobs in Florida
Find roles in Florida that match your experience and apply in just a few clicks.
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