Patient Service Representative Jobs in Missouri
Patient service representative jobs in Missouri are concentrated in hospital systems, outpatient clinics, and multi-specialty physician practices, with demand at every level from entry-level scheduling coordinators to senior front-desk leads handling complex insurance verification. The largest hiring activity is in St. Louis, Kansas City, and Springfield, where established systems such as BJC HealthCare, Saint Luke's Health System, and Mercy Health maintain large administrative workforces. The most in-demand specialties within the role include insurance authorization, patient intake, and revenue cycle support. See the openings below and apply to the ones that match your experience.
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Showing 5 of 64+ Patient Service Representative jobs
- Saint Louis, Missouri
- Support Services
- Days
- Full-Time
- 118223
- $17.50 – $23.88 / hour (Salary or hourly rate is based on job qualifications and relevant work experience)
Job Description
Come join our team as a full-time Patient Service Representative with BJC Medical Group in Primary Care located in Creve Coeur, this is a rare opportunity to join a great team!
- Outpatient - Back office, working with clinical staff, inbasket messages, prior authorizations
- Preferred Medical Office Experience
- 40-Hours per week
- Day Shift
- Benefit Eligible
- NO CALL, NO WEEKENDS, NO HOLIDAYS
Overview
BJC Medical Group is the multi-specialty physician-led organization of BJC HealthCare and includes over 600 doctors and advanced practice providers who are affiliated with top-ranked hospitals in the Midwest region.
Since 1994, BJC Medical Group has provided access to extraordinary care in over 145 locations and over 25 specialties in the greater St. Louis, mid-Missouri and southern Illinois areas. Our providers are nationally recognized for excellent patient satisfaction, quality health care, and improving the health and well-being of the communities we serve.
Internal Medicine Specialists is located in Town & Country, MO on the campus of Missouri Baptist Medical Center and focuses on Internal Medicine and Geriatrics.
Preferred Qualifications
Role Purpose
The Patient Services Representative acts as the initial point of contact for front office activity and helps directs the patient flow process at the physician office. This position performs patient check-ins and appointment scheduling. This position also maintains patient financial records and may serve as a switchboard operator as needed.
Responsibilities
- Handles telephone calls from patients and staff; forwards calls requiring triage.
- Performs receptionist duties with close attention to detail and professionalism.
- Verifies health insurance payment information and educates patients on the applicable regulations; collects payments and records data.
- Performs data entry of service charges, to include the assignment of diagnostic codes and the entering of all physician and clinic related charges.
- Coordinates information with Central Billing Office to ensure all charges are captured and properly collected.
Minimum Requirements
Education
- High School Diploma or GED
Experience
- 2-5 years
Benefits and Legal Statement
BJC Total Rewards
At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.
- Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
- Disability insurance* paid for by BJC
- Annual 4% BJC Automatic Retirement Contribution
- 401(k) plan with BJC match
- Tuition Assistance available on first day
- BJC Institute for Learning and Development
- Health Care and Dependent Care Flexible Spending Accounts
- Paid Time Off benefit combines vacation, sick days, holidays and personal time
- Adoption assistance
To learn more, go to our Benefits Summary.
- Not all benefits apply to all jobs
The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer
- Saint Louis, Missouri
- Support Services
- Days
- Full-Time
- 118223
- $17.50 – $23.88 / hour (Salary or hourly rate is based on job qualifications and relevant work experience)
Job Description
Come join our team as a full-time Patient Service Representative with BJC Medical Group in Primary Care located in Creve Coeur, this is a rare opportunity to join a great team!
- Outpatient - Back office, working with clinical staff, inbasket messages, prior authorizations
- Preferred Medical Office Experience
- 40-Hours per week
- Day Shift
- Benefit Eligible
- NO CALL, NO WEEKENDS, NO HOLIDAYS
Overview
BJC Medical Group is the multi-specialty physician-led organization of BJC HealthCare and includes over 600 doctors and advanced practice providers who are affiliated with top-ranked hospitals in the Midwest region.
Since 1994, BJC Medical Group has provided access to extraordinary care in over 145 locations and over 25 specialties in the greater St. Louis, mid-Missouri and southern Illinois areas. Our providers are nationally recognized for excellent patient satisfaction, quality health care, and improving the health and well-being of the communities we serve.
Internal Medicine Specialists is located in Town & Country, MO on the campus of Missouri Baptist Medical Center and focuses on Internal Medicine and Geriatrics.
Preferred Qualifications
Role Purpose
The Patient Services Representative acts as the initial point of contact for front office activity and helps directs the patient flow process at the physician office. This position performs patient check-ins and appointment scheduling. This position also maintains patient financial records and may serve as a switchboard operator as needed.
Responsibilities
- Handles telephone calls from patients and staff; forwards calls requiring triage.
- Performs receptionist duties with close attention to detail and professionalism.
- Verifies health insurance payment information and educates patients on the applicable regulations; collects payments and records data.
- Performs data entry of service charges, to include the assignment of diagnostic codes and the entering of all physician and clinic related charges.
- Coordinates information with Central Billing Office to ensure all charges are captured and properly collected.
Minimum Requirements
Education
- High School Diploma or GED
Experience
- 2-5 years
Benefits and Legal Statement
BJC Total Rewards
At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.
- Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
- Disability insurance* paid for by BJC
- Annual 4% BJC Automatic Retirement Contribution
- 401(k) plan with BJC match
- Tuition Assistance available on first day
- BJC Institute for Learning and Development
- Health Care and Dependent Care Flexible Spending Accounts
- Paid Time Off benefit combines vacation, sick days, holidays and personal time
- Adoption assistance
To learn more, go to our Benefits Summary.
- Not all benefits apply to all jobs
The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer
See All 64 Patient Service Representative Jobs in Missouri
Find roles in Missouri that match your experience and apply in just a few clicks.
Find JobsPatient Service Representative Jobs by City in Missouri
Where Missouri roles are concentrated, by current openings.
Patient Service Representative Job Market in Missouri
A snapshot from current Missouri openings, updated as new roles post.
Who's Hiring
- Mercy22
- University of Missouri Health Care9
- BJC HealthCare6
- Jefferson City Medical6
- Katy Trail Community Health4
What Missouri Employers Look For
The qualifications that appear most often in patient service representative jobs across Missouri.
- High school diploma or GED required by most Missouri healthcare employers
- One or more years of experience in a medical front-desk or scheduling role
- Proficiency with electronic health record systems such as Epic or Cerner
- Working knowledge of insurance verification and prior authorization processes
- Strong written and verbal communication skills for patient-facing interactions
- Ability to multitask in a high-volume clinic or hospital registration environment
Patient Service Representative Jobs in Missouri: Frequently Asked Questions
How do you become a patient service representative in Missouri?
Most patient service representative positions in Missouri do not require a state-issued license, making a high school diploma or equivalent the standard entry point. Employers across Missouri typically expect familiarity with medical terminology, scheduling software, and insurance processes, which candidates can build through community college coursework in health information technology or administrative medical assisting. Many Missouri healthcare systems also provide on-the-job training for candidates who demonstrate strong customer service and computer skills.
Which companies hire patient service representatives in Missouri?
Employers hiring patient service representatives in Missouri right now include Mercy, University of Missouri Health Care, and BJC HealthCare, based on current listings on Migrate Mate as of October 2026. Missouri's large integrated health systems and regional hospital networks consistently generate the highest volume of openings for this role statewide.
Which Missouri cities have the most patient service representative jobs?
St. Louis, Jefferson City, and Columbia have the most patient service representative openings in Missouri. St. Louis and Kansas City dominate the distribution because they are home to Missouri's largest hospital systems and academic medical centers, while Springfield drives additional volume as the anchor city for Mercy Health's regional operations and a growing network of outpatient specialty practices serving southwest Missouri.
Are there remote patient service representative jobs in Missouri?
Yes, but they're less common than in purely desk-based fields because many patient service representative duties, such as greeting patients and managing in-person registration, require an on-site presence. About 33% of patient service representative openings tied to Missouri are remote or hybrid as of October 2026, with the remote-eligible portion concentrated in scheduling, insurance verification, and pre-authorization roles that can be performed entirely by phone and computer.
How can I get hired as a patient service representative in Missouri with little or no experience?
The most realistic path is applying to entry-level patient registration or medical receptionist openings at Missouri's large health systems, which regularly hire candidates without clinical experience. BJC HealthCare and Mercy Health run structured onboarding programs that train new hires on their EHR systems and insurance workflows from day one. Candidates moving from retail, hospitality, or call-center roles transfer well because of the shared emphasis on customer interaction and data accuracy. Completing a short medical administrative assistant certificate at a Missouri community college, such as those offered through St. Louis Community College or Metropolitan Community College in Kansas City, gives applicants a concrete credential that distinguishes them in competitive pools.
Where can I find and apply to patient service representative jobs in Missouri?
You can find and apply to patient service representative jobs in Missouri on Migrate Mate, which lists current Missouri openings updated regularly. Search the listings to find roles that fit your experience level, preferred city, and schedule, then apply directly to the ones that match.
See All 64 Patient Service Representative Jobs in Missouri
Find roles in Missouri that match your experience and apply in just a few clicks.
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