Patient Service Representative Jobs in Wisconsin
Patient Service Representative jobs in Wisconsin are concentrated in Milwaukee, Madison, and Green Bay, where major health systems like Froedtert Health, UW Health, and Ascension Wisconsin maintain large patient-facing operations across hospital, clinic, and specialty care settings. Demand is strongest in scheduling coordination, insurance verification, and prior authorization support, with openings for both entry-level and experienced candidates. See the openings below and apply to the ones that match your experience.
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Patient Service Representative (PSR) – Join Our Team!
Milwaukee, WI | TMJ, Orofacial Pain & Sleep Apnea Specialty Practice
Are you a people-person who enjoys helping others and creating exceptional patient experiences? We are seeking a motivated, professional, and customer-focused Patient Service Representative (PSR) to join our growing specialty healthcare practice.
This is an exciting opportunity to be the first point of contact for our patients and play a vital role in ensuring every patient receives compassionate, efficient, and high-quality service from their first phone call through the completion of their care. If you thrive in a fast-paced environment, enjoy building relationships, and take pride in delivering outstanding customer service, we'd love to hear from you.
What You'll Do
- Welcome patients warmly and create a positive first impression
- Check patients in and out efficiently while ensuring an exceptional patient experience
- Schedule, confirm, and coordinate patient appointments across multiple providers and locations
- Answer incoming phone calls and respond to patient inquiries with professionalism and compassion
- Collect and verify insurance information, assist with patient registration, and ensure records are accurate and complete
- Assist patients with financial questions, office policies, and payment collection
- Coordinate follow-up appointments and patient communications
- Maintain accurate documentation within the electronic health record (EHR) system
- Collaborate closely with providers, medical assistants, billing personnel, and leadership to ensure seamless patient care
- Support daily front office operations and contribute to a positive, team-oriented culture
What We're Looking For
- High school diploma or equivalent required
- Previous experience as a Patient Service Representative, receptionist, front desk coordinator, or customer service professional in a healthcare setting preferred
- Medical or dental office experience is highly desirable
- Experience with electronic health records (EHR), scheduling software, and Microsoft Office applications
- Bilingual candidates are encouraged to apply
- Strong communication, organizational, and multitasking skills
- Excellent attention to detail and commitment to accuracy
- Friendly, professional, and patient-centered approach
- Positive attitude, strong work ethic, and willingness to learn and grow
Why You'll Love Working Here
- Competitive pay range of $20–$24 per hour
- Full-time, stable position with opportunities for long-term growth and advancement
- Work in a specialized and rapidly growing field focused on TMJ, Orofacial Pain, and Sleep Apnea treatment
- Be part of a supportive, collaborative, and patient-focused team
- Make a meaningful impact on patients' comfort, health, and quality of life
- Gain valuable experience in a unique specialty healthcare environment
- Work alongside passionate professionals dedicated to clinical excellence and exceptional patient care
Work Environment
This position is based in a professional healthcare office with frequent patient interaction both in person and by phone. The environment is fast-paced, welcoming, and focused on delivering an outstanding patient experience while maintaining the highest standards of professionalism and service.
Ready to Make a Difference?
If you're looking for a rewarding career where your work truly matters and every day presents an opportunity to positively impact patients' lives, we would love to meet you.
Apply today and join a team that is making a difference in patient care every day.
Send your resume to matt.merlo@tmjtxcenters.com for more information.
Pay: $20.00 - $24.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Vision insurance
Work Location: In person
See All 56 Patient Service Representative Jobs in Wisconsin
Find roles in Wisconsin that match your experience and apply in just a few clicks.
Find JobsPatient Service Representative Jobs by City in Wisconsin
Where Wisconsin roles are concentrated, by current openings.
Patient Service Representative Job Market in Wisconsin
A snapshot from current Wisconsin openings, updated as new roles post.
Who's Hiring
- Advocate Aurora Health19

- R1 RCM10

- PREVEA HEALTH9

- Dental Care Alliance2

Top Industries Hiring
- Technology & Software
- Healthcare & Medical Services
What Wisconsin Employers Look For
The qualifications that appear most often in patient service representative jobs across Wisconsin.
- High school diploma or equivalent required by most Wisconsin health system employers
- One or more years of patient registration, scheduling, or medical front-office experience preferred
- Proficiency with electronic health record systems such as Epic or Cerner
- Strong knowledge of insurance verification, referrals, and prior authorization processes
- Demonstrated ability to handle high patient volume in a fast-paced clinical environment
- Clear written and verbal communication skills for patient-facing and interdepartmental work
Patient Service Representative Jobs in Wisconsin: Frequently Asked Questions
How do you become a patient service representative in Wisconsin?
Most Wisconsin employers require a high school diploma and hire candidates directly into entry-level patient service representative roles without a state license or formal certification. Completing a medical administrative assistant or health information technology program at a Wisconsin technical college, such as Madison College or Milwaukee Area Technical College, strengthens your application. Familiarity with Epic, insurance verification, and HIPAA compliance is the practical foundation most Wisconsin hiring managers look for.
Which companies hire patient service representatives in Wisconsin?
Employers hiring patient service representatives in Wisconsin right now include Advocate Aurora Health, PREVEA HEALTH, and R1 RCM, based on current listings on Migrate Mate as of October 2026. Wisconsin's large integrated health systems, including regional hospital networks and multi-specialty clinic groups, account for a significant share of consistent openings across the state.
Which Wisconsin cities have the most patient service representative jobs?
Green Bay, Appleton, and Oshkosh have the most patient service representative openings in Wisconsin. Milwaukee drives the largest share given its concentration of major hospital campuses and specialty care centers, while Madison's activity reflects the UW Health system and surrounding academic medical facilities, and Green Bay's openings are anchored by Ascension Wisconsin and HSHS hospitals serving the Fox Valley region.
Are there remote patient service representative jobs in Wisconsin?
Yes, but they are limited. Patient service representative work is largely patient-facing and tied to clinic or hospital operations, so fully remote positions are less common than in purely administrative fields. About 0% of patient service representative openings tied to Wisconsin are remote or hybrid as of October 2026, and those roles tend to concentrate in phone-based scheduling, insurance authorization, and billing support functions.
How can I get hired as a patient service representative in Wisconsin with little or no experience?
The most direct path is applying to patient access associate or medical receptionist roles at Wisconsin health systems, which regularly hire candidates without prior clinical office experience and provide on-the-job training. Froedtert Health and UW Health both post entry-level patient services positions open to new applicants. Coming from a customer service, retail, or call-center background helps, and completing a short medical terminology or medical administrative course at a Wisconsin technical college makes a meaningful difference to hiring managers reviewing entry-level applications.
Where can I find and apply to patient service representative jobs in Wisconsin?
You can find and apply to patient service representative jobs in Wisconsin on Migrate Mate, which lists current openings from Wisconsin employers. Search the listings to find roles that match your experience and location, then apply directly to the ones that fit.
See All 56 Patient Service Representative Jobs in Wisconsin
Find roles in Wisconsin that match your experience and apply in just a few clicks.
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