Patient Service Representative Jobs in California
Patient service representative jobs in California are concentrated in large hospital systems, multi-specialty medical groups, and outpatient clinic networks, with demand at every level from entry-level scheduling coordinators to senior patient access leads. The busiest hiring markets are Los Angeles, San Diego, and the San Francisco Bay Area, where employers like Kaiser Permanente, Dignity Health, and UCSF Health maintain significant patient-facing operations. The most in-demand specialties within the role include prior authorization support, insurance verification, and patient intake coordination. Scan the live roles below and apply to whichever ones fit.
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Venice Family Clinic is a leader in providing comprehensive, high-quality health care to people in need regardless of their ability to pay or personal circumstance. The organization has more than 500 staff who serve 45,000 people with compassion, dignity and respect across the Westside of Los Angeles, Inglewood, the South Bay and everywhere in between. We have a network of clinics, Early Head Start centers and mobile clinics plus an expansive street medicine program to reach people experiencing homelessness. Read more about us at venicefamilyclinic.org.
The patient service rep at the front desk:
- Provides customer service oriented administrative support to patients, staff, and clinicians.
- Completes patient registration, including demographics and payer/insurance information.
- Schedules and coordinates new and follow up patient appointments and cancellations.
- Checks in and checks out patients, ensuring a smooth flow from arrival to discharge.
- Collects insurance cards, payments, and balances daily cash drawers.
- Answers phones and appropriately triage calls.
- Scans and uploads records to the electronic health record, sort and distribute mail and incoming faxes.
- Processes tasks in the EHR system daily.
- Provides additional backup administrative support as assigned.
Salary Range: $26.42 - $37.49 Hourly
- Demonstrated work experience in front office reception in an allied healthcare setting.
- Knowledge of dental/medical terminology.
- Ability to multi-task and prioritize/organize workload to optimize efficiency and complete assignments on schedule.
- Knowledge of policies and procedures regarding release of medical records.
- Strong verbal, written and social communication skills and interpersonal skills to interact professionally and diplomatically with persons of diverse social, cultural, and economic backgrounds.
- Excellent problem solving and conflict resolution skills.
- Take initiative in providing excellent customer service to patients.
- Ability to stay composed when confronted by difficult patients or situations and respond professionally.
- Working knowledge of Microsoft Office, EHR/EDR and other computer programs.
Venice Family Clinic is a leader in providing comprehensive, high-quality health care to people in need regardless of their ability to pay or personal circumstance. The organization has more than 500 staff who serve 45,000 people with compassion, dignity and respect across the Westside of Los Angeles, Inglewood, the South Bay and everywhere in between. We have a network of clinics, Early Head Start centers and mobile clinics plus an expansive street medicine program to reach people experiencing homelessness. Read more about us at venicefamilyclinic.org.
The patient service rep at the front desk:
- Provides customer service oriented administrative support to patients, staff, and clinicians.
- Completes patient registration, including demographics and payer/insurance information.
- Schedules and coordinates new and follow up patient appointments and cancellations.
- Checks in and checks out patients, ensuring a smooth flow from arrival to discharge.
- Collects insurance cards, payments, and balances daily cash drawers.
- Answers phones and appropriately triage calls.
- Scans and uploads records to the electronic health record, sort and distribute mail and incoming faxes.
- Processes tasks in the EHR system daily.
- Provides additional backup administrative support as assigned.
Salary Range: $26.42 - $37.49 Hourly
- Demonstrated work experience in front office reception in an allied healthcare setting.
- Knowledge of dental/medical terminology.
- Ability to multi-task and prioritize/organize workload to optimize efficiency and complete assignments on schedule.
- Knowledge of policies and procedures regarding release of medical records.
- Strong verbal, written and social communication skills and interpersonal skills to interact professionally and diplomatically with persons of diverse social, cultural, and economic backgrounds.
- Excellent problem solving and conflict resolution skills.
- Take initiative in providing excellent customer service to patients.
- Ability to stay composed when confronted by difficult patients or situations and respond professionally.
- Working knowledge of Microsoft Office, EHR/EDR and other computer programs.
See All 66 Patient Service Representative Jobs in California
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Find JobsPatient Service Representative Jobs by City in California
Where California roles are concentrated, by current openings.
Patient Service Representative Job Market in California
A snapshot from current California openings, updated as new roles post.
Who's Hiring
- Sutter Health10
- Family Health Centers of San Diego7
- UCLA Health6
- Cedars-Sinai Medical Center6
- RadNet5
Top Industries Hiring
- Healthcare & Medical Services
- Education
What California Employers Look For
The qualifications that appear most often in patient service representative jobs across California.
- High school diploma or equivalent required, associate degree preferred by many California employers
- One or more years of experience in a medical office or healthcare customer service setting
- Proficiency with electronic health record systems such as Epic or Cerner
- Working knowledge of medical terminology, insurance verification, and prior authorization processes
- Strong written and verbal communication skills in a patient-facing or call center environment
- Ability to handle protected health information in compliance with HIPAA regulations
Patient Service Representative Jobs in California: Frequently Asked Questions
How do you become a patient service representative in California?
Most California employers require a high school diploma and some healthcare administrative experience, though no state-issued license is mandated for the role itself. A Certified Patient Service Specialist credential or a Certified Healthcare Access Associate designation from the National Association of Healthcare Access Management can strengthen your candidacy. Community colleges throughout California offer medical office administration and health information programs that provide the billing, terminology, and EHR training most hiring managers expect.
Which companies hire patient service representatives in California?
Companies currently hiring patient service representatives in California include Sutter Health, Family Health Centers of San Diego, and UCLA Health, per current listings on Migrate Mate as of August 2026. California's density of large integrated health systems, academic medical centers, and multi-site specialty groups means consistent openings across the state year-round.
Which California cities have the most patient service representative jobs?
San Diego, Los Angeles, and Santa Barbara have the most patient service representative openings in California. Los Angeles leads due to the scale of its hospital networks and specialty clinic market, while San Diego's concentration of research hospitals and military-affiliated facilities drives steady demand, and the Bay Area's large academic medical systems account for significant hiring in the region.
Are there remote patient service representative jobs in California?
Yes, but they're selective. About 7% of patient service representative openings tied to California are remote or hybrid as of August 2026, reflecting the role's mix of phone-based scheduling and in-person patient interaction. Functions most likely to stay remote include insurance verification, prior authorization coordination, and appointment scheduling for telehealth-heavy practices.
How can I get hired as a patient service representative in California with little or no experience?
The most realistic entry path is applying to patient access associate or medical receptionist roles at large California health systems, which regularly hire candidates without direct healthcare experience and provide on-the-job EHR and billing training. Kaiser Permanente and Dignity Health both run structured onboarding tracks for new patient access staff. Lateral moves from retail customer service, call center work, or front-desk hospitality roles are widely accepted, and completing a short medical terminology or billing course at a California community college gives applicants a concrete edge.
Where can I find and apply to patient service representative jobs in California?
You can find and apply to patient service representative jobs in California on Migrate Mate, which lists current California openings. Search the available roles, find the ones that match your background and preferred location, and apply directly to the positions that fit.
See All 66 Patient Service Representative Jobs in California
Find roles in California that match your experience and apply in just a few clicks.
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