Patient Service Representative Jobs
Patient service representative jobs are open across healthcare systems, hospitals, specialty clinics, and medical groups, from entry-level to senior and lead roles, with specializations in scheduling, insurance verification, and patient intake coordination. Scan the live roles below and apply to whichever ones fit.
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Position Overview:
What we offer:
- Pay: min$23-max$25 per hour
- Part time: Monday-Wednesday 8am-5pm
- Health, dental, and vision insurance (individual and family coverage)
- Life insurance and disability benefits
- 401(k) plan
- Team-oriented work environment with access to modern dental technology
How to Apply:
If you are a dedicated Patient Service Representatives looking to advance your career in a modern, patient-centered practice, we invite you to apply by submitting your CV.
Be part of our journey to shape the future of dentistry. Apply today to join our mission-driven team!
- Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
- Respond to patient questions and or concerns according to policies
- Answering Telephones
- Scheduling Appointments
- Maintaining Appointment Book
- Confirming Appointments
- Follow up on no shows/cancellation of Appointments
- Register Patients on sign in sheet
- Post charges and payments to patient accounts
- Checking voicemail on a daily basis
- Maintain a clean and friendly waiting area for patients
- 1 year experience working in a dental, medical, or other health-care office, preferred
- Knowledge of insurance plans (HMO/PPO), is a plus
- Experience answering telephone
- Must have exceptional customer service skills
Legal Disclaimer:
We comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements. The company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law.
Patient Service Representative Jobs by Experience Level
Top Cities Hiring Patient Service Representatives
Explore patient service representative openings in the cities hiring most right now.
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Find JobsPatient Service Representative Job Market
Who's Hiring
- R1 RCM82

- Summit Health38

- RadNet23

- Patient First19

- Portage Hospital16

Top Industries Hiring
- Technology & Software31
- Healthcare & Medical Services30
- Education1
- Insurance1
- Non-Profit & Social Services1
What Employers Look For
The qualifications that appear most often in patient service representative jobs.
- High school diploma or GED with demonstrated experience in a medical or customer-facing setting
- Proficiency with electronic health record systems such as Epic or Cerner
- Knowledge of medical insurance verification, prior authorization, and copay collection
- Strong communication skills for patient check-in, appointment scheduling, and phone triage
- Familiarity with HIPAA regulations and patient confidentiality requirements
- Ability to manage high patient volume with accuracy in data entry and registration workflows
Tips for Your Patient Service Representative Job Search
Tailor your resume to EHR systems
List every electronic health record platform you've used by name, whether Epic, Cerner, or others. Hiring managers in healthcare scan for these immediately, and leaving them buried in a generic skills section means your application gets passed over before anyone reads further.
Highlight HIPAA compliance experience explicitly
Don't just say you handled patient data. State that you followed HIPAA protocols, handled protected health information, and maintained confidentiality. Employers in clinical settings treat this as a baseline requirement, and vague phrasing signals you may not understand the compliance stakes.
Target openings by patient population served
Filter your search by the population type, such as pediatric, behavioral health, or oncology. Each setting has different check-in workflows and insurance nuances, and matching your background to a specific patient population makes your application far more relevant to the hiring team.
Apply early to roles that fit
Migrate Mate lists patient service representative openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare for scenario-based interview questions
Interviewers routinely ask how you'd handle an upset patient, a billing dispute, or a scheduling conflict. Prepare two or three brief real examples from past work, volunteer, or customer-facing experience that demonstrate de-escalation, accuracy under pressure, and clear communication with frustrated patients or families.
Negotiate shift differentials, not just base pay
Patient service representative roles often include evening, weekend, or holiday shifts. When you reach the offer stage, ask specifically about shift differential rates and whether weekend or overnight coverage comes with additional compensation, since these can meaningfully affect your total earnings without being listed in the job posting.
Patient Service Representative Jobs: Frequently Asked Questions
Which companies are hiring the most patient service representatives?
R1 RCM, Summit Health, and RadNet are hiring the most patient service representatives right now, with openings concentrated in California, New Jersey, and Virginia, based on current listings on Migrate Mate as of August 2026. Large health systems and multispecialty clinic networks tend to post the highest volume of openings consistently.
How many patient service representative jobs are remote?
About 11% of patient service representative openings are fully remote or hybrid as of August 2026, though the majority of roles still require in-person presence for patient-facing duties. Remote opportunities are most common in insurance verification, prior authorization follow-up, and appointment scheduling roles that don't require physical check-in workflows.
How do you become a patient service representative?
Most employers require a high school diploma and prior experience in a customer-facing or administrative role. You should become familiar with electronic health record systems, learn basic medical terminology, and understand how insurance verification works. Many candidates start in general administrative or reception roles in a clinical setting and move into patient services from there.
Can you get hired as a patient service representative with little experience?
Yes, entry-level patient service representative positions are regularly available, particularly at large hospital systems and urgent care groups that hire in volume. Emphasize any customer service, retail, or reception experience on your resume, demonstrate comfort with computer-based systems, and highlight your ability to stay accurate and calm in fast-paced environments to compete effectively without a clinical background.
What does the patient service representative interview process look like?
The process typically starts with a phone screen from a recruiter or HR coordinator, followed by one or two in-person or video interviews with the practice manager or department supervisor. You can expect scenario-based questions about handling difficult patients, scheduling conflicts, and insurance issues. Some employers also include a short data entry or computer skills assessment before extending an offer.
Where can I find and apply to patient service representative jobs?
You can find and apply to patient service representative jobs on Migrate Mate, which lists current openings from across the United States in one place. Search the available roles, find the ones that match your experience and preferred location or setting, and apply directly to each listing that fits.
See All 789+ Patient Service Representative Jobs
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