Patient Representative Jobs
Patient Representative jobs are open across healthcare systems, hospitals, insurance companies, and managed care organizations, from entry-level to senior and supervisory roles, with specializations in patient advocacy, billing disputes, and care coordination. Find a role that fits from the openings below and apply directly.
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Showing 5 of 1,215+ Patient Representative jobs
Love Where You Work!
Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community.
If you’re ready for a rewarding new career, join Team Bronson and be part of the experience.
Location
BHG Bronson Healthcare Group
Title
Patient Representative - BMH Offsite Float Full Time
Patient Representatives are instrumental in ensuring the efficient and effective flow of patient access needs throughout the organization. Responsibilities may include greeting and registering patients, gathering and entering appropriate demographic and insurance/billing information, verification, scheduling appointments, providing patients with financial information, price estimates and the collection and entry of payments. Current knowledge of billing and coding requirements and the ability to apply these based on industry standards is required. Ability to resolve patient financial issues and negotiate payment arrangements. Representatives must fully understand the ramifications and impact of incomplete or inaccurate information to patient care and the overall revenue cycle. Position works in a team environment and delivers exceptional customer service. Other duties as assigned. Employees providing direct patient care must demonstrate competencies specific to the population served.
BASIC QUALIFICATIONS
- High school diploma or general education degree (GED) required.
- Patient Representatives assigned to an Emergency Department team will be placed into a weekend standby rotation based on facility. This standby rotation begins Friday at 7pm to Monday at 7am. This standby rotation could occur from two to no more than six times a year.
- Previous customer service experience required.
- Medical Terminology, CPT and ICD-10 coding strongly preferred.
- Basic typing at 45 WPM, basic ten key, and computer skills within a Windows environment.
- Experience with multiple computer applications/operating systems, and office machines.
- Knowledge of HIPAA and confidentiality requirements, insurance payer regulations and requirements, and patient rights.
- Knowledge of revenue cycle components and his/her role in the ability to impact the overall process.
- Knowledge of the impact of accurate registration has on patient satisfaction.
- Analytical skills to solve simple to semi complex problems.
- Organization, prioritization and time management skills.
- Concentrate and pay close attention to detail.
- Ability to multi-task.
- Be flexible to facilitate change.
- Ability to maintain composure in a position that has considerable deadlines, customer contact and high volumes of work which produces levels of mental/visual fatigue which are typical of jobs that perform a wide variety of duties with frequent and significant uncontrollable deadlines. Work may include the operation of and full attention to a personal computer or CRT up to 40 percent of the time. The job produces some physical demands. Typical of jobs that include regular walking, standing, stooping, bending, sitting, and some lifting of light weight objects.
- Greets and/or registers patients accurately and efficiently.
- Verifies insurance eligibility using online systems.
- Provides and/or completes required patient forms.
- Collects and enter payments, follows required balancing procedures.
- Analyzes, interprets and enters physician orders.
- Scans and indexes forms.
- Schedules and communicates appointment information accurately and efficiently for multiple facilities and ancillary departments.
- Verifies insurance for scheduled and urgent emergent patients following guidelines established per payer and obtains authorization based on payer specific criteria.
- Accurately completes assigned work queues.
- Identify financial counseling needs.
- Maintains confidentiality in verbal, written and electronic communication.
- Follows established processes, protocols, and workflows.
- Takes initiative to resolve problems and meet patient needs.
For Cancer Center ONLY:
- Associate's degree in related field, or 2 years related experience and/or training in a healthcare environment preferred. (Would consider 2 years of experience in a business office setting)
- Certified Healthcare Access Associate (CHAA) Preferred
Assist employees and visitors with any concerns they might have.
Assume overall responsibility for the safety and security of designated areas.
Monitor security cameras. Identify potential security risks and respond accordingly.
Shift
Variable
Time Type
Full time
Scheduled Weekly Hours
40
Cost Center
1201 Patient Access OP Registration (BHG)
Agency Use Policy and Agency Submittal Disclaimer
Bronson Healthcare Group and its affiliates (“Bronson”) strictly prohibit the acceptance of unsolicited resumes from individual recruiters or third-party recruiting agencies ("Recruiters") in response to job postings or word of mouth. Unsolicited resumes sent to any employee of Bronson by Recruiters, without both a valid written agreement with Bronson and a direct written request from the Bronson Talent Acquisition Department for a specific job position, will be considered the property of Bronson. Furthermore, no fees will be owed or paid to Recruiters who submit resumes for unsolicited candidates, even if those candidates are hired. This policy applies regardless of whether the Recruiter has a pre-existing agreement with Bronson. Only candidates submitted through a specific written agreement with the Bronson Talent Acquisition Department for a named position are eligible for fee consideration.
Please take a moment to watch a brief video highlighting employment with Bronson!
Love Where You Work!
Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community.
If you’re ready for a rewarding new career, join Team Bronson and be part of the experience.
Location
BHG Bronson Healthcare Group
Title
Patient Representative - BMH Offsite Float Full Time
Patient Representatives are instrumental in ensuring the efficient and effective flow of patient access needs throughout the organization. Responsibilities may include greeting and registering patients, gathering and entering appropriate demographic and insurance/billing information, verification, scheduling appointments, providing patients with financial information, price estimates and the collection and entry of payments. Current knowledge of billing and coding requirements and the ability to apply these based on industry standards is required. Ability to resolve patient financial issues and negotiate payment arrangements. Representatives must fully understand the ramifications and impact of incomplete or inaccurate information to patient care and the overall revenue cycle. Position works in a team environment and delivers exceptional customer service. Other duties as assigned. Employees providing direct patient care must demonstrate competencies specific to the population served.
BASIC QUALIFICATIONS
- High school diploma or general education degree (GED) required.
- Patient Representatives assigned to an Emergency Department team will be placed into a weekend standby rotation based on facility. This standby rotation begins Friday at 7pm to Monday at 7am. This standby rotation could occur from two to no more than six times a year.
- Previous customer service experience required.
- Medical Terminology, CPT and ICD-10 coding strongly preferred.
- Basic typing at 45 WPM, basic ten key, and computer skills within a Windows environment.
- Experience with multiple computer applications/operating systems, and office machines.
- Knowledge of HIPAA and confidentiality requirements, insurance payer regulations and requirements, and patient rights.
- Knowledge of revenue cycle components and his/her role in the ability to impact the overall process.
- Knowledge of the impact of accurate registration has on patient satisfaction.
- Analytical skills to solve simple to semi complex problems.
- Organization, prioritization and time management skills.
- Concentrate and pay close attention to detail.
- Ability to multi-task.
- Be flexible to facilitate change.
- Ability to maintain composure in a position that has considerable deadlines, customer contact and high volumes of work which produces levels of mental/visual fatigue which are typical of jobs that perform a wide variety of duties with frequent and significant uncontrollable deadlines. Work may include the operation of and full attention to a personal computer or CRT up to 40 percent of the time. The job produces some physical demands. Typical of jobs that include regular walking, standing, stooping, bending, sitting, and some lifting of light weight objects.
- Greets and/or registers patients accurately and efficiently.
- Verifies insurance eligibility using online systems.
- Provides and/or completes required patient forms.
- Collects and enter payments, follows required balancing procedures.
- Analyzes, interprets and enters physician orders.
- Scans and indexes forms.
- Schedules and communicates appointment information accurately and efficiently for multiple facilities and ancillary departments.
- Verifies insurance for scheduled and urgent emergent patients following guidelines established per payer and obtains authorization based on payer specific criteria.
- Accurately completes assigned work queues.
- Identify financial counseling needs.
- Maintains confidentiality in verbal, written and electronic communication.
- Follows established processes, protocols, and workflows.
- Takes initiative to resolve problems and meet patient needs.
For Cancer Center ONLY:
- Associate's degree in related field, or 2 years related experience and/or training in a healthcare environment preferred. (Would consider 2 years of experience in a business office setting)
- Certified Healthcare Access Associate (CHAA) Preferred
Assist employees and visitors with any concerns they might have.
Assume overall responsibility for the safety and security of designated areas.
Monitor security cameras. Identify potential security risks and respond accordingly.
Shift
Variable
Time Type
Full time
Scheduled Weekly Hours
40
Cost Center
1201 Patient Access OP Registration (BHG)
Agency Use Policy and Agency Submittal Disclaimer
Bronson Healthcare Group and its affiliates (“Bronson”) strictly prohibit the acceptance of unsolicited resumes from individual recruiters or third-party recruiting agencies ("Recruiters") in response to job postings or word of mouth. Unsolicited resumes sent to any employee of Bronson by Recruiters, without both a valid written agreement with Bronson and a direct written request from the Bronson Talent Acquisition Department for a specific job position, will be considered the property of Bronson. Furthermore, no fees will be owed or paid to Recruiters who submit resumes for unsolicited candidates, even if those candidates are hired. This policy applies regardless of whether the Recruiter has a pre-existing agreement with Bronson. Only candidates submitted through a specific written agreement with the Bronson Talent Acquisition Department for a named position are eligible for fee consideration.
Please take a moment to watch a brief video highlighting employment with Bronson!
See All 1,215+ Patient Representative Jobs
Jump back to the full list of openings and apply to any patient representative role that fits.
Find Patient Representative JobsPatient Representative Job Market
A snapshot from current openings nationwide, updated as new roles post.
Who's Hiring
- Amazon79
- CHRISTUS Health52
- R1 Rcm51
- University of Miami48
- Banner Health47
Top Industries Hiring
- Healthcare & Medical Services847
- Education123
- Technology & Software63
- Science & Research29
- Consulting & Professional Services28
What Employers Look For
The qualifications that appear most often in patient representative jobs.
- High school diploma or associate degree in healthcare administration or a related field
- Experience with electronic health record systems such as Epic or Cerner
- Knowledge of HIPAA regulations and patient privacy requirements
- Strong verbal communication and active listening skills in a clinical or customer-facing setting
- Ability to navigate insurance verification, billing inquiries, or prior authorization processes
- Bilingual proficiency, particularly in Spanish, is frequently preferred for patient-facing roles
Tips for Your Patient Representative Job Search
Tailor your resume for HIPAA fluency
Patient representative postings almost always list HIPAA compliance as a requirement. Call out specific situations where you handled protected health information, resolved a privacy concern, or completed HIPAA training, rather than just listing it as a skill.
Highlight de-escalation outcomes concretely
Hiring managers in this role care about conflict resolution more than almost anything else. Describe a specific situation where you turned a frustrated patient or family member around, naming the setting and what you did, not just that you have strong communication skills.
Filter openings by care setting intentionally
Patient representative duties differ significantly between inpatient hospitals, outpatient clinics, and insurance call centers. Target your search by setting so your cover letter and interview answers match what the employer actually needs day to day.
Apply early to roles that fit
Migrate Mate lists patient representative openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare for scenario questions about grief and distress
Interviewers frequently give behavioral scenarios involving end-of-life situations or patients in emotional distress. Prepare two or three real examples from previous roles, volunteering, or clinical settings that show you can stay composed and empathetic under pressure.
Negotiate shift flexibility alongside compensation
Patient representative roles often involve evenings, weekends, or on-call coverage. Before accepting an offer, confirm the rotation schedule and ask how shift preferences are assigned, so you can negotiate terms that work before you sign rather than after.
Patient Representative Jobs: Frequently Asked Questions
Which companies are hiring the most patient representatives?
The companies hiring the most patient representatives right now include Amazon, CHRISTUS Health, and R1 Rcm, with the largest share of openings in Texas, Pennsylvania, and Florida, based on current listings on Migrate Mate as of June 2026. Large health systems and regional hospital networks tend to post the highest volume of openings consistently.
How many patient representative jobs are remote?
About 3% of patient representative openings are fully remote or hybrid as of June 2026, which is higher than the broader healthcare support average. Roles focused on phone-based patient advocacy, insurance dispute resolution, and billing support are the most likely to offer remote or hybrid arrangements, while in-person patient-facing positions at hospitals and clinics remain predominantly on-site.
How do you become a patient representative?
Start by completing a high school diploma or an associate degree in healthcare administration, medical billing, or a related field. Gain experience in a patient-facing or customer service role in a clinical setting, such as a front desk or scheduling position. Learn your way around at least one electronic health record system, complete HIPAA training, and build familiarity with insurance processes before applying to patient representative roles directly.
Can you get a patient representative job with little or no experience?
Yes, many entry-level patient representative openings are accessible without direct experience in the title. Employers commonly accept candidates with a background in customer service, retail, or administrative work, especially if you can demonstrate empathy, patience, and comfort handling difficult conversations. Completing a HIPAA training course and familiarizing yourself with basic medical terminology before interviews makes your application noticeably stronger at the entry level.
What does the patient representative interview process look like?
Most patient representative interview processes include a phone screen with HR, followed by one or two in-person or video interviews with a department supervisor or patient services manager. Expect behavioral questions about conflict resolution, privacy handling, and working with distressed individuals. Some employers include a short role-play scenario where you respond to a simulated frustrated patient, so preparing a calm, structured approach to those situations matters.
Where can I find and apply to patient representative jobs?
You can find and apply to patient representative jobs on Migrate Mate, which lists current openings from across the United States in one place. Find the roles that fit your experience and location, then apply directly to each listing from the page.
See All 1,215+ Patient Representative Jobs
Jump back to the full list of openings and apply to any patient representative role that fits.
Find Patient Representative Jobs