Mid Level Patient Representative Jobs
Mid level patient representative jobs go to professionals ready to own complex patient interactions end to end, mentor newer staff, and resolve escalated concerns with minimal supervision. Roles run across on-site, remote, and hybrid settings in Healthcare & Medical Services, Education, and Medical Devices, with employers like CHRISTUS Health, Stryker, and Cone Health hiring at this level now.
Find JobsOverview
Showing 5 of 14+ Mid Level Patient Representative jobs
Description
Summary:
Greets, instructs, directs, and schedules patients and visitors. Serves as a liaison between the patient and medical support staff. May assist with various duties within the clinic. Verifies insurance benefits and assists with referrals. Collects payments and prepares cash for deposits.
Responsibilities:
- Maintains flow of patient check-in, verifies demographic and insurance information, and enters into the computer database. Assures that information in the patient account is accurate.
- Assists with answering phones, taking messages, and assisting with patient and staff inquiries.
- Responds to CBO requests for patient account corrections and/or maintenance in a timely manner.
- Schedules appointments for patients in accordance with physician guidelines.
- Collects time of service payment amounts; collects prior balance amounts, and/or arranges payment plans as requested.
The following duties may also be performed:
- Checks in patients, verifies, and updates necessary information in the medical record. Assists patients with completing all necessary forms.
- Schedules appointments according to the clinician template and follows office scheduling policies.
- Assists front office lead/supervisor with other administrative duties such as front-end duties, denials, workques and correct any errors to ensure clean claims.
- Screens visitors and responds to routine requests for information.
- Follows the CHRISTUS Health guidelines related to the Health Insurance Portability and Accountability Act (HIPAA), designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI).
- Maintains strict confidentiality.
- Uses oral and written communication skills to effectively convey ideas in a clear, positive manner that is consistent with the CHRISTUS Mission.
- Maintains established CHRISTUS Health policies, procedures, objectives, quality assurance, safety, environmental, and infection control.
- Performs job responsibilities in a manner that is consistent with the CHRISTUS Mission and Code of Ethics and supportive of CHRISTUS Health’s cultural diversity objectives.
- Supports and adheres to CHRISTUS Service Guarantee.
- Performs other related work as assigned by leadership.
Requirements:
Education/Skills
Minimum Requirements:
- High school diploma or equivalent.
- Knowledge of managed care preferred.
- Ability to operate 10 key calculator by touch, telephone, computer, copier, and fax machine.
- Excellent interpersonal and communication skills and good math knowledge essential.
Preferred Requirements:
- Some College
Experience
Minimum Requirements:
- Three or more years of experience in a health care organization.
Preferred Requirements:
- ICD9 and CPT coding (advanced skills)
- Experience with charge posting or collections.
Work Schedule:
8AM - 5PM Monday-Friday
Work Type:
Full Time
Description
Summary:
Greets, instructs, directs, and schedules patients and visitors. Serves as a liaison between the patient and medical support staff. May assist with various duties within the clinic. Verifies insurance benefits and assists with referrals. Collects payments and prepares cash for deposits.
Responsibilities:
- Maintains flow of patient check-in, verifies demographic and insurance information, and enters into the computer database. Assures that information in the patient account is accurate.
- Assists with answering phones, taking messages, and assisting with patient and staff inquiries.
- Responds to CBO requests for patient account corrections and/or maintenance in a timely manner.
- Schedules appointments for patients in accordance with physician guidelines.
- Collects time of service payment amounts; collects prior balance amounts, and/or arranges payment plans as requested.
The following duties may also be performed:
- Checks in patients, verifies, and updates necessary information in the medical record. Assists patients with completing all necessary forms.
- Schedules appointments according to the clinician template and follows office scheduling policies.
- Assists front office lead/supervisor with other administrative duties such as front-end duties, denials, workques and correct any errors to ensure clean claims.
- Screens visitors and responds to routine requests for information.
- Follows the CHRISTUS Health guidelines related to the Health Insurance Portability and Accountability Act (HIPAA), designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI).
- Maintains strict confidentiality.
- Uses oral and written communication skills to effectively convey ideas in a clear, positive manner that is consistent with the CHRISTUS Mission.
- Maintains established CHRISTUS Health policies, procedures, objectives, quality assurance, safety, environmental, and infection control.
- Performs job responsibilities in a manner that is consistent with the CHRISTUS Mission and Code of Ethics and supportive of CHRISTUS Health’s cultural diversity objectives.
- Supports and adheres to CHRISTUS Service Guarantee.
- Performs other related work as assigned by leadership.
Requirements:
Education/Skills
Minimum Requirements:
- High school diploma or equivalent.
- Knowledge of managed care preferred.
- Ability to operate 10 key calculator by touch, telephone, computer, copier, and fax machine.
- Excellent interpersonal and communication skills and good math knowledge essential.
Preferred Requirements:
- Some College
Experience
Minimum Requirements:
- Three or more years of experience in a health care organization.
Preferred Requirements:
- ICD9 and CPT coding (advanced skills)
- Experience with charge posting or collections.
Work Schedule:
8AM - 5PM Monday-Friday
Work Type:
Full Time
See All 14 Mid Level Patient Representative Jobs
Find roles that match your experience and apply in just a few clicks.
Find JobsMid Level Patient Representative Job Market
Who's Hiring
- CHRISTUS Health10
- Stryker1
- Cone Health1
- University of Minnesota1
- Memorial Hermann Health System1
Top Industries Hiring
- Healthcare & Medical Services13
- Education1
- Medical Devices1
- Non-Profit & Social Services1
Mid Level Patient Representative Jobs: Frequently Asked Questions
How do I get a mid level patient representative job?
Position your experience around ownership and outcomes, not just tasks. Highlight cases where you resolved difficult patient concerns independently, trained others, or improved a process. Tailor your resume to show depth in patient communication, insurance navigation, or care coordination. Applications that demonstrate you can operate without close supervision consistently stand out at this level.
Which companies hire mid level patient representatives?
Companies hiring mid level patient representatives right now include CHRISTUS Health, Stryker, and Cone Health, based on current listings on Migrate Mate as of July 2026. Health systems, hospital networks, insurance carriers, and specialty clinic groups are the most active employers at this experience level.
Are there remote mid level patient representative jobs?
Yes, though availability varies by employer and role type. About 0% of mid level patient representative openings are remote or hybrid as of July 2026, with phone-based and billing-focused roles most likely to offer location flexibility. On-site positions remain common in clinical and hospital settings where in-person patient interaction is required.
How do I move up to a mid level patient representative role?
Growth from entry level to mid level comes from accumulating ownership over time. Build depth in areas like insurance verification, patient advocacy, or billing disputes. Take on escalated cases, volunteer to train new hires, and document measurable results such as reduced complaint resolution times or improved patient satisfaction scores. Consistent demonstration of independent judgment is what signals readiness for mid level responsibilities.
Which industries hire the most mid level patient representatives?
Mid Level patient representative roles concentrate in Healthcare & Medical Services, Education, and Medical Devices, based on current listings on Migrate Mate as of July 2026. These sectors maintain high patient volume and complex administrative workflows that require experienced representatives who can handle escalations and coordinate across departments without close oversight.