Mid Level Patient Representative Jobs
Mid level patient representative jobs go to professionals ready to own complex patient interactions end to end, mentor newer staff, and resolve escalated concerns with minimal supervision. Roles run across on-site, remote, and hybrid settings in Healthcare & Medical Services, Education, and Medical Devices, with employers like Houston Methodist, CHRISTUS Health, and Washington University in St. Louis hiring at this level now.
Find JobsOverview
Showing 5 of 41+ Mid Level Patient Representative jobs
Hourly Pay Range
$21.08 - $31.62 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.
Position Highlights
Sign on bonus: N/A
Position: Patient Access Representative Lead
Location: Naperville, IL
Full Time/Part Time: Full-Time
Hours: Monday-Friday: This is a 40 hour a week shift and must be flexible to work M-F from 6:30am-7:30pm and Saturday's and Sunday's anytime from 6:30am-3:30pm for call offs
Required Travel: Multiple sites
On Call: Yes
Holidays: Rotating Schedule with staff
A Brief Overview
The Patient Access Representative Lead is responsible for supervising and leading the patient access department, ensuring the efficient and accurate processing of patient registrations, scheduling appointments, and verifying insurance coverage. This role plays a critical part in optimizing the patient experience and supporting the hospital's commitment to high-quality healthcare services.
What You Will Do
Lead and manage the patient access department, fostering a culture of excellence, collaboration, and continuous improvement.
Supervise, mentor, and guide a team of patient access professionals, promoting accountability and teamwork.
Perform and assist with advanced patient registration tasks, including handling complex patient registration scenarios.
Ensure accuracy in the collection and entry of patient demographic and insurance information into the hospital's electronic health records system.
Coordinate and supervise patient appointment scheduling for various healthcare services, ensuring efficient scheduling practices.
Handle scheduling for specialized services, follow-up appointments, and complex scheduling scenarios.
Supervise and guide insurance verification processes, including resolving complex insurance-related issues.
Verify patient insurance coverage and eligibility, ensuring the accuracy of policy information.
Collaborate with insurance providers and billing teams on verification matters.
Provide guidance to the patient access team on effective patient communication, addressing patient questions and concerns.
Assist in training and mentoring newer patient access representatives.
Develop and implement strategies to enhance the patient experience, including minimizing wait times and ensuring a welcoming environment.
What You Will Need
Associates Degree Health Administration Required
3 Years Previous experience in patient access, healthcare administration, or a related field is required, with a minimum of 3-5 years of experience.
* Experience using patient registration and scheduling systems.
Benefits
Career Pathways to Promote Professional Growth and Development
Various Medical, Dental, and Vision options
Tuition Reimbursement
Free Parking at designated locations
Wellness Program Savings Plan
Health Savings Account Options
Retirement Options with Company Match
Paid Time Off
* Community Involvement Opportunities
Hourly Pay Range
$21.08 - $31.62 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.
Position Highlights
Sign on bonus: N/A
Position: Patient Access Representative Lead
Location: Naperville, IL
Full Time/Part Time: Full-Time
Hours: Monday-Friday: This is a 40 hour a week shift and must be flexible to work M-F from 6:30am-7:30pm and Saturday's and Sunday's anytime from 6:30am-3:30pm for call offs
Required Travel: Multiple sites
On Call: Yes
Holidays: Rotating Schedule with staff
A Brief Overview
The Patient Access Representative Lead is responsible for supervising and leading the patient access department, ensuring the efficient and accurate processing of patient registrations, scheduling appointments, and verifying insurance coverage. This role plays a critical part in optimizing the patient experience and supporting the hospital's commitment to high-quality healthcare services.
What You Will Do
Lead and manage the patient access department, fostering a culture of excellence, collaboration, and continuous improvement.
Supervise, mentor, and guide a team of patient access professionals, promoting accountability and teamwork.
Perform and assist with advanced patient registration tasks, including handling complex patient registration scenarios.
Ensure accuracy in the collection and entry of patient demographic and insurance information into the hospital's electronic health records system.
Coordinate and supervise patient appointment scheduling for various healthcare services, ensuring efficient scheduling practices.
Handle scheduling for specialized services, follow-up appointments, and complex scheduling scenarios.
Supervise and guide insurance verification processes, including resolving complex insurance-related issues.
Verify patient insurance coverage and eligibility, ensuring the accuracy of policy information.
Collaborate with insurance providers and billing teams on verification matters.
Provide guidance to the patient access team on effective patient communication, addressing patient questions and concerns.
Assist in training and mentoring newer patient access representatives.
Develop and implement strategies to enhance the patient experience, including minimizing wait times and ensuring a welcoming environment.
What You Will Need
Associates Degree Health Administration Required
3 Years Previous experience in patient access, healthcare administration, or a related field is required, with a minimum of 3-5 years of experience.
* Experience using patient registration and scheduling systems.
Benefits
Career Pathways to Promote Professional Growth and Development
Various Medical, Dental, and Vision options
Tuition Reimbursement
Free Parking at designated locations
Wellness Program Savings Plan
Health Savings Account Options
Retirement Options with Company Match
Paid Time Off
* Community Involvement Opportunities
See All 41 Mid Level Patient Representative Jobs
Find roles that match your experience and apply in just a few clicks.
Find JobsMid Level Patient Representative Job Market
Who's Hiring
- Houston Methodist13
- CHRISTUS Health8
- Washington University in St. Louis4
- Stryker3
- Banner Health2
Top Industries Hiring
- Healthcare & Medical Services31
- Education7
- Medical Devices3
- Science & Research1
Mid Level Patient Representative Jobs: Frequently Asked Questions
How do I get a mid level patient representative job?
Position your experience around ownership and outcomes, not just tasks. Highlight cases where you resolved difficult patient concerns independently, trained others, or improved a process. Tailor your resume to show depth in patient communication, insurance navigation, or care coordination. Applications that demonstrate you can operate without close supervision consistently stand out at this level.
Which companies hire mid level patient representatives?
Companies hiring mid level patient representatives right now include Houston Methodist, CHRISTUS Health, and Washington University in St. Louis, based on current listings on Migrate Mate as of August 2026. Health systems, hospital networks, insurance carriers, and specialty clinic groups are the most active employers at this experience level.
Are there remote mid level patient representative jobs?
Yes, though availability varies by employer and role type. About 5% of mid level patient representative openings are remote or hybrid as of August 2026, with phone-based and billing-focused roles most likely to offer location flexibility. On-site positions remain common in clinical and hospital settings where in-person patient interaction is required.
How do I move up to a mid level patient representative role?
Growth from entry level to mid level comes from accumulating ownership over time. Build depth in areas like insurance verification, patient advocacy, or billing disputes. Take on escalated cases, volunteer to train new hires, and document measurable results such as reduced complaint resolution times or improved patient satisfaction scores. Consistent demonstration of independent judgment is what signals readiness for mid level responsibilities.
Which industries hire the most mid level patient representatives?
Mid Level patient representative roles concentrate in Healthcare & Medical Services, Education, and Medical Devices, based on current listings on Migrate Mate as of August 2026. These sectors maintain high patient volume and complex administrative workflows that require experienced representatives who can handle escalations and coordinate across departments without close oversight.