Patient Representative Jobs in San Francisco, CA
Patient Representative jobs in San Francisco concentrate in Mission Bay, the Medical Center area around Parnassus, and the Financial District, with demand driven by large academic medical systems, specialty clinics, and health-tech companies. Employers actively hiring include Sutter Health, Balance Health, and California Pacific Orthopaedics. Find a role that fits below and apply directly.
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Showing 5 of 233+ Patient Representative jobs
We are so glad you are interested in joining Sutter Health!
Organization:
SPMF-Sutter Pacific Medical Foundation - SouthPosition Overview:
Serves as the first point of contact for patients entering the medical facility. This job is intended for use by positions employed by an outpatient facility. Greets and checks-in patients, verifies information, schedules appointments, and updates Electronic Health record (EHR). Facilitates intake procedures such as completion of healthcare and insurance forms and collecting payments for services. Gains confidence and cooperation from the patient, their family/support group, and other healthcare providers through competent job performance and effective communication. Adheres to all organizational, local/state/federal regulations, codes, policies and procedures to ensure privacy and safety while delivering optimal patient care. May also be responsible for performing specific tasks and/or orient other staff to the department.Job Description:
JOB ACCOUNTABILITIES:
PATIENT SERVICES:
- Checks-in patients and assures ensures all necessary authorizations are obtained prior to patient visits.
- Obtains patients medical history and insurance information to complete forms for processing purposes.
- Communicates with patients in a clear and professional manner to alleviate confusion and expedite processes.
- Ensures that routine and priority tasks are completed within established departmental time frames.
CLERICAL:
- Performs general clerical tasks, such as answering phones and greeting customers and patients on a daily basis.
- Prepares and completes accurate, job related documentation, including collecting, updating, and maintaining patient medical and insurance information.
SAFETY:
- Maintains a clean, neat, and safe working environment, including organizing files and keeping desks free of loose papers and clutter.
COMPLIANCE:
- Performs job responsibilities in compliance with department standards, policies, and procedures, as well as local, state and federal regulatory agencies to deliver the highest level of service.
- Maintains strictest confidence of all patient protected health information (PHI) and protects all PHI from accidental, intentional, or inappropriate disclosure.
EDUCATION:
Equivalent experience will be accepted in lieu of the required degree or diploma.
HS Diploma or equivalent education/experience
TYPICAL EXPERIENCE:
1 year of recent relevant experience.
SKILLS AND KNOWLEDGE:
Basic knowledge of insurance policies and procedures, as well as patient billing.
Ability to interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form.
Possess written and verbal communications skills to communicate with fellow team members, supervisors, patients, and other hospital personnel.
Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines.
General knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook).
Prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines.
Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions.
Identify, evaluate and resolve standard problems by selecting appropriate solutions from established options.
Ensure the privacy of each patient’s Protected Health Information (PHI).
Build collaborate relationships with peers and other staff members to achieve departmental and corporate objectives.
PHYSICAL ACTIVITIES AND REQUIREMENTS:
See required physical demands, mental components, visual activities & working conditions at the following link: Job Requirements
Job Shift:
DaysSchedule:
Full TimeShift Hours:
8Days of the Week:
Monday - FridayWeekend Requirements:
NoneBenefits:
YesUnions:
NoPosition Status:
Non-ExemptWeekly Hours:
40Employee Status:
RegularSutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
Pay Range is $32.16 to $45.02 / hour
The posted pay range is based on the position's primary work location. Candidates who reside and work outside of that location may be subject to a different pay range based on their work location. Candidate starting salaries consider multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.
We are so glad you are interested in joining Sutter Health!
Organization:
SPMF-Sutter Pacific Medical Foundation - SouthPosition Overview:
Serves as the first point of contact for patients entering the medical facility. This job is intended for use by positions employed by an outpatient facility. Greets and checks-in patients, verifies information, schedules appointments, and updates Electronic Health record (EHR). Facilitates intake procedures such as completion of healthcare and insurance forms and collecting payments for services. Gains confidence and cooperation from the patient, their family/support group, and other healthcare providers through competent job performance and effective communication. Adheres to all organizational, local/state/federal regulations, codes, policies and procedures to ensure privacy and safety while delivering optimal patient care. May also be responsible for performing specific tasks and/or orient other staff to the department.Job Description:
JOB ACCOUNTABILITIES:
PATIENT SERVICES:
- Checks-in patients and assures ensures all necessary authorizations are obtained prior to patient visits.
- Obtains patients medical history and insurance information to complete forms for processing purposes.
- Communicates with patients in a clear and professional manner to alleviate confusion and expedite processes.
- Ensures that routine and priority tasks are completed within established departmental time frames.
CLERICAL:
- Performs general clerical tasks, such as answering phones and greeting customers and patients on a daily basis.
- Prepares and completes accurate, job related documentation, including collecting, updating, and maintaining patient medical and insurance information.
SAFETY:
- Maintains a clean, neat, and safe working environment, including organizing files and keeping desks free of loose papers and clutter.
COMPLIANCE:
- Performs job responsibilities in compliance with department standards, policies, and procedures, as well as local, state and federal regulatory agencies to deliver the highest level of service.
- Maintains strictest confidence of all patient protected health information (PHI) and protects all PHI from accidental, intentional, or inappropriate disclosure.
EDUCATION:
Equivalent experience will be accepted in lieu of the required degree or diploma.
HS Diploma or equivalent education/experience
TYPICAL EXPERIENCE:
1 year of recent relevant experience.
SKILLS AND KNOWLEDGE:
Basic knowledge of insurance policies and procedures, as well as patient billing.
Ability to interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form.
Possess written and verbal communications skills to communicate with fellow team members, supervisors, patients, and other hospital personnel.
Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines.
General knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook).
Prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines.
Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions.
Identify, evaluate and resolve standard problems by selecting appropriate solutions from established options.
Ensure the privacy of each patient’s Protected Health Information (PHI).
Build collaborate relationships with peers and other staff members to achieve departmental and corporate objectives.
PHYSICAL ACTIVITIES AND REQUIREMENTS:
See required physical demands, mental components, visual activities & working conditions at the following link: Job Requirements
Job Shift:
DaysSchedule:
Full TimeShift Hours:
8Days of the Week:
Monday - FridayWeekend Requirements:
NoneBenefits:
YesUnions:
NoPosition Status:
Non-ExemptWeekly Hours:
40Employee Status:
RegularSutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
Pay Range is $32.16 to $45.02 / hour
The posted pay range is based on the position's primary work location. Candidates who reside and work outside of that location may be subject to a different pay range based on their work location. Candidate starting salaries consider multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.
See All 233+ Patient Representative Jobs in San Francisco
Find roles in San Francisco that match your experience and apply in just a few clicks.
Find Patient Representative JobsPatient Representative Job Market in San Francisco
Who's Hiring
- Sutter Health191
- Balance Health21
- California Pacific Orthopaedics21
Top Industries Hiring
- Healthcare & Medical Services
Patient Representative Jobs in San Francisco: Frequently Asked Questions
How do I get a patient representative job in San Francisco?
The strongest entry points in San Francisco are academic medical centers, large specialty hospital systems, and the city's growing health-tech sector, all of which hire patient representatives across patient services, billing advocacy, and care coordination. Candidates who stand out typically have experience in a clinical front-desk, medical billing, or customer service role. Bilingual skills, particularly Spanish or Cantonese, give applicants a clear edge in San Francisco's diverse patient populations.
Which companies hire patient representatives in San Francisco?
Companies currently hiring patient representatives in San Francisco include Sutter Health, Balance Health, and California Pacific Orthopaedics, per current listings on Migrate Mate as of November 2026. San Francisco's employer mix skews heavily toward academic medical systems, multi-site specialty groups, and health-tech platforms that embed patient-facing roles alongside clinical operations.
Are there remote patient representative jobs in San Francisco?
Yes, though it depends on the function: roles focused on billing advocacy, insurance follow-up, and patient communication are more remote-friendly, while positions involving in-person care coordination or bedside support require on-site presence. About 0% of patient representative openings tied to San Francisco are remote or hybrid as of November 2026, reflecting the city's strong adoption of telehealth and virtual care workflows. Administrative and payer-facing roles lead the remote share locally.
How can I get a patient representative job in San Francisco with little or no experience?
The most realistic entry path in San Francisco is a front-desk or patient access coordinator role at one of the city's community health centers or federally qualified health centers, which frequently hire without prior healthcare experience and provide structured on-the-job training. Volunteer patient navigator programs at UCSF or Zuckerberg San Francisco General also build relevant credentials. Emphasizing multilingual ability or prior customer-facing work in a high-volume environment strengthens applications considerably in this market.
Which industries hire the most patient representatives in San Francisco?
San Francisco patient representative roles concentrate in Healthcare & Medical Services, based on current listings on Migrate Mate as of November 2026. San Francisco's dense cluster of academic medical systems, specialty outpatient practices, and venture-backed digital health companies creates consistent hiring pressure for patient-facing roles across all three sectors.
Related Jobs in California
See All 233+ Patient Representative Jobs in San Francisco
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