Patient Representative Jobs in Phoenix, AZ
Patient Representative jobs in Phoenix are concentrated in the healthcare corridors of Midtown, Biltmore, and the medical campuses near Camelback Road, with strong demand from health systems, insurance networks, and specialty clinic groups. Employers hiring right now include Banner Health, Tenet Healthcare, and HonorHealth. Find a role that fits below and apply directly.
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- A robust benefits package, including medical, dental, and vision coverage; basic life, disability, and pet insurance; paid time off and holidays; 401k; wellness reimbursements, and more.
- State-of-the-art facilities and resources equipped with the advanced technologies and equipment you need to excel in your role, enhance patient outcomes, and facilitate your professional growth.
- Career development and ongoing opportunities for advancement, including specialization and leadership roles within our fast-growing organization.
- A collaborative and supportive culture that encourages open communication between physicians and staff, teamwork, and a commitment to best-in-class patient care.
- A profit-sharing bonus structure that includes outcomes and satisfaction.
- As a Medical Receptionist with OrthoArizona, you’ll get to:
- Answers phone in prompt, courteous and helpful manner, screening, and routing calls as needed, creates phone note in the patient electronic medical record, and/or providing information to patients
- Assist in indexing patient documents to the correct patient chart
- Assist in routing electronic faxes to the correct location fax folder and or uploading to the correct patient chart
- Assist with other duties as needed during down time
- All other duties as assigned.
- Excellent customer / patient service
- Knowledge of medical terminology
- Working knowledge of computer programs
- Excellent written and verbal communication skills
- Understand/Perform training on practice management software
- Continue to expand knowledge of practice management software as updates occur
- Follow all Standard Operating Procedures
- Minimum Qualifications
- High School diploma or GED
- At least one year of medical office experience
- 1+ year using an EMR with ModMed experience preferred
- Strong technical aptitude and attention to detail
- Bilingual a plus
- Basic phone handling skills - Contact Center experience
- Basic knowledge of insurance plans and the specialty referral process
- A robust benefits package, including medical, dental, and vision coverage; basic life, disability, and pet insurance; paid time off and holidays; 401k; wellness reimbursements, and more.
- State-of-the-art facilities and resources equipped with the advanced technologies and equipment you need to excel in your role, enhance patient outcomes, and facilitate your professional growth.
- Career development and ongoing opportunities for advancement, including specialization and leadership roles within our fast-growing organization.
- A collaborative and supportive culture that encourages open communication between physicians and staff, teamwork, and a commitment to best-in-class patient care.
- A profit-sharing bonus structure that includes outcomes and satisfaction.
- As a Medical Receptionist with OrthoArizona, you’ll get to:
- Answers phone in prompt, courteous and helpful manner, screening, and routing calls as needed, creates phone note in the patient electronic medical record, and/or providing information to patients
- Assist in indexing patient documents to the correct patient chart
- Assist in routing electronic faxes to the correct location fax folder and or uploading to the correct patient chart
- Assist with other duties as needed during down time
- All other duties as assigned.
- Excellent customer / patient service
- Knowledge of medical terminology
- Working knowledge of computer programs
- Excellent written and verbal communication skills
- Understand/Perform training on practice management software
- Continue to expand knowledge of practice management software as updates occur
- Follow all Standard Operating Procedures
- Minimum Qualifications
- High School diploma or GED
- At least one year of medical office experience
- 1+ year using an EMR with ModMed experience preferred
- Strong technical aptitude and attention to detail
- Bilingual a plus
- Basic phone handling skills - Contact Center experience
- Basic knowledge of insurance plans and the specialty referral process
See All 80 Patient Representative Jobs in Phoenix
Find roles in Phoenix that match your experience and apply in just a few clicks.
Find Patient Representative JobsPatient Representative Job Market in Phoenix
Who's Hiring
- Banner Health19
- Tenet Healthcare15
- HonorHealth11
- IQVIA4
- Optum4
Top Industries Hiring
- Healthcare & Medical Services
Patient Representative Jobs in Phoenix: Frequently Asked Questions
How do I get a patient representative job in Phoenix?
Focus your search on Phoenix's major health system campuses along the I-17 corridor, the Banner and Dignity Health networks, and the dense cluster of specialty clinics and insurance carriers in Midtown and Biltmore. Candidates who combine customer service experience with familiarity in medical billing, HIPAA compliance, or insurance verification stand out. Bilingual English-Spanish fluency is a genuine edge in Phoenix's patient population.
Which companies hire patient representatives in Phoenix?
Phoenix patient representative roles are posted by Banner Health, Tenet Healthcare, and HonorHealth and others right now, based on current listings on Migrate Mate as of October 2026. Phoenix's hiring base skews toward large integrated health systems, regional insurance carriers, and multi-site specialty practices, all of which maintain dedicated patient relations teams.
Are there remote patient representative jobs in Phoenix?
Yes, though with limits: patient representative work is largely people-facing and tied to specific facilities, so fully remote roles are less common than in purely desk-based fields. About 52% of patient representative openings tied to Phoenix are remote or hybrid as of October 2026, reflecting a growing share of positions in billing support, appointment coordination, and insurance liaison work that can be handled off-site.
How can I get a patient representative job in Phoenix with little or no experience?
The most realistic entry path in Phoenix is through front-desk or patient access roles at urgent care clinics, community health centers, or the federally qualified health centers serving the Phoenix metro, where employers regularly hire candidates with a high school diploma and strong communication skills. Lateral moves from customer service or call center work are common, especially at insurance carriers in the Biltmore and Deer Valley areas. A certified patient service representative credential accelerates hiring.
Which industries hire the most patient representatives in Phoenix?
Most patient representative openings in Phoenix sit in Healthcare & Medical Services, per current listings on Migrate Mate as of October 2026. Phoenix's rapid population growth and its role as a regional hub for specialty care and managed care organizations drive consistent demand across all three sectors.
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