Patient Representative Jobs in Oklahoma City, OK
Patient representative jobs in Oklahoma City are concentrated in the medical corridor along the Broadway Extension and the Oklahoma Health Center district, with strong demand across health systems, insurance networks, and specialty clinics served by employers like Mercy, OU Health, and Variety Care. Positions range from front-desk patient advocacy to billing resolution and care coordination roles. Find a role that fits below and apply directly.
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Showing 4 of 67+ Patient Representative jobs
Patient Account Representative
Oklahoma Center for Orthopaedic Multi-Specialty Surgery | Oklahoma City, OK
EVERY DAY GIVING EXCELLENCE
"Each Patient, Each Family, Each & Every Time."
At OCOM, we understand that a positive patient experience begins long before a patient arrives for surgery. Our Business Office team plays a critical role in helping patients navigate their financial responsibilities with confidence and compassion. We are seeking a Patient Account Representative who is committed to delivering exceptional customer service while ensuring accurate insurance verification and patient account management.
We review applications promptly, and qualified candidates will be contacted quickly for interviews. If you're looking for a role where your attention to detail, communication skills, and commitment to service make a meaningful impact, we'd love to hear from you.
Why Join OCOM?
We recognize that our people are our greatest asset. That's why we offer:
- Competitive salaries with bonuses and incentives
- Comprehensive medical, dental, and vision insurance
- Company-paid life, long-term disability, and AD&D insurance
- 401(k) with generous employer match
- Short-term disability available
- Paid time off (PTO) and 7 paid holidays
- License and education reimbursement
- FSA & HSA programs
- Weekends and holidays off
- On-site gym access
- Incredible work-life balance
- Employee discount program for travel, shopping, daycare, and more
About the Role – What You'll Do
As a Patient Account Representative, you will serve as an important liaison between our patients, insurance carriers, and Business Office team. You'll help ensure patients understand their financial responsibility before services are provided while supporting accurate reimbursement and maintaining exceptional customer service standards. The role requires strong communication skills, attention to detail, and the ability to manage a high volume of patient interactions with professionalism and empathy.
Key Responsibilities Include:
- Contact patients and guarantors prior to scheduled procedures to discuss estimated co-pays, deductibles, and co-insurance amounts.
- Communicate financial responsibility information promptly once benefit verification and estimates are available.
- Educate patients on available payment options, including CareCredit and SurgiCARES.
- Document patient communications, payment arrangements, and transactions within the Patient Accounting System (PAS).
- Respond to patient billing inquiries with professionalism, accuracy, and excellent customer service.
- Maintain thorough documentation of insurance communications and account activity.
- Manage a high-volume call environment, averaging 40-50 outbound calls per day.
- Review insurance benefits and maintain knowledge of managed care contracts and reimbursement processes.
- Scan and maintain required documentation including insurance verifications, allowable calculations, authorizations, and related records.
- Identify and communicate insurance carrier issues to department leadership.
- Protect patient confidentiality and comply with all applicable privacy regulations and organizational policies.
Qualifications
Required
- High school diploma or equivalent.
- Strong customer service and communication skills.
- Excellent organizational skills and attention to detail.
Preferred
- Experience with patient accounting systems and insurance benefit verification processes.
- Knowledge of insurance benefits, patient responsibility calculations, and reimbursement procedures.
- Experience working in a healthcare, medical office, or business office setting.
- Familiarity with managed care contracts and patient financing programs.
What Makes You Successful
- Strong interpersonal and customer service skills.
- Ability to communicate financial information clearly and compassionately.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong problem-solving and critical-thinking abilities.
- Accurate data entry and documentation skills.
- Commitment to confidentiality and professionalism.
Work Environment & Physical Requirements
This position is primarily performed in a temperature-controlled office environment and requires extended periods of computer and telephone use. Candidates should be comfortable sitting for much of the workday, handling high call volumes, and performing detailed computer-based work. Occasional lifting of up to 20-30 pounds may be required. Minimal exposure to blood, body fluids, or infectious diseases may occur.
Ready to Make a Difference?
If you're passionate about helping patients, providing outstanding customer service, and supporting a positive financial experience, we invite you to apply today.
Join OCOM and help us fulfill our mission:
"Each Patient, Each Family, Each & Every Time."
Patient Account Representative
Oklahoma Center for Orthopaedic Multi-Specialty Surgery | Oklahoma City, OK
EVERY DAY GIVING EXCELLENCE
"Each Patient, Each Family, Each & Every Time."
At OCOM, we understand that a positive patient experience begins long before a patient arrives for surgery. Our Business Office team plays a critical role in helping patients navigate their financial responsibilities with confidence and compassion. We are seeking a Patient Account Representative who is committed to delivering exceptional customer service while ensuring accurate insurance verification and patient account management.
We review applications promptly, and qualified candidates will be contacted quickly for interviews. If you're looking for a role where your attention to detail, communication skills, and commitment to service make a meaningful impact, we'd love to hear from you.
Why Join OCOM?
We recognize that our people are our greatest asset. That's why we offer:
- Competitive salaries with bonuses and incentives
- Comprehensive medical, dental, and vision insurance
- Company-paid life, long-term disability, and AD&D insurance
- 401(k) with generous employer match
- Short-term disability available
- Paid time off (PTO) and 7 paid holidays
- License and education reimbursement
- FSA & HSA programs
- Weekends and holidays off
- On-site gym access
- Incredible work-life balance
- Employee discount program for travel, shopping, daycare, and more
About the Role – What You'll Do
As a Patient Account Representative, you will serve as an important liaison between our patients, insurance carriers, and Business Office team. You'll help ensure patients understand their financial responsibility before services are provided while supporting accurate reimbursement and maintaining exceptional customer service standards. The role requires strong communication skills, attention to detail, and the ability to manage a high volume of patient interactions with professionalism and empathy.
Key Responsibilities Include:
- Contact patients and guarantors prior to scheduled procedures to discuss estimated co-pays, deductibles, and co-insurance amounts.
- Communicate financial responsibility information promptly once benefit verification and estimates are available.
- Educate patients on available payment options, including CareCredit and SurgiCARES.
- Document patient communications, payment arrangements, and transactions within the Patient Accounting System (PAS).
- Respond to patient billing inquiries with professionalism, accuracy, and excellent customer service.
- Maintain thorough documentation of insurance communications and account activity.
- Manage a high-volume call environment, averaging 40-50 outbound calls per day.
- Review insurance benefits and maintain knowledge of managed care contracts and reimbursement processes.
- Scan and maintain required documentation including insurance verifications, allowable calculations, authorizations, and related records.
- Identify and communicate insurance carrier issues to department leadership.
- Protect patient confidentiality and comply with all applicable privacy regulations and organizational policies.
Qualifications
Required
- High school diploma or equivalent.
- Strong customer service and communication skills.
- Excellent organizational skills and attention to detail.
Preferred
- Experience with patient accounting systems and insurance benefit verification processes.
- Knowledge of insurance benefits, patient responsibility calculations, and reimbursement procedures.
- Experience working in a healthcare, medical office, or business office setting.
- Familiarity with managed care contracts and patient financing programs.
What Makes You Successful
- Strong interpersonal and customer service skills.
- Ability to communicate financial information clearly and compassionately.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong problem-solving and critical-thinking abilities.
- Accurate data entry and documentation skills.
- Commitment to confidentiality and professionalism.
Work Environment & Physical Requirements
This position is primarily performed in a temperature-controlled office environment and requires extended periods of computer and telephone use. Candidates should be comfortable sitting for much of the workday, handling high call volumes, and performing detailed computer-based work. Occasional lifting of up to 20-30 pounds may be required. Minimal exposure to blood, body fluids, or infectious diseases may occur.
Ready to Make a Difference?
If you're passionate about helping patients, providing outstanding customer service, and supporting a positive financial experience, we invite you to apply today.
Join OCOM and help us fulfill our mission:
"Each Patient, Each Family, Each & Every Time."
See All 67 Patient Representative Jobs in Oklahoma City
Find roles in Oklahoma City that match your experience and apply in just a few clicks.
Find Patient Representative JobsPatient Representative Job Market in Oklahoma City
Who's Hiring
- Mercy20
- OU Health8
- Variety Care8
- INTEGRIS Health8
- United Surgical Partners8
Top Industries Hiring
- Education
- Medical Devices
Patient Representative Jobs in Oklahoma City: Frequently Asked Questions
How do I get a patient representative job in Oklahoma City?
Focus your search on the Oklahoma Health Center district and the network of hospitals, specialty practices, and insurance carriers concentrated along the Broadway Extension corridor. Oklahoma City's large academic medical presence and its cluster of integrated health systems create steady demand for candidates with strong communication skills and familiarity with electronic health records. Highlighting experience in billing navigation, patient intake, or care coordination gives you a clear edge over candidates with only general customer service backgrounds.
Which companies hire patient representatives in Oklahoma City?
Employers hiring patient representatives in Oklahoma City right now include Mercy, OU Health, and Variety Care, based on current listings on Migrate Mate as of October 2026. Oklahoma City's market is anchored by large health systems, regional insurance carriers, and specialty clinic groups that maintain consistent patient-facing support teams year-round.
Are there remote patient representative jobs in Oklahoma City?
Yes, though availability depends heavily on the role: hands-on patient intake and bedside advocacy positions remain on-site, while billing support, insurance authorization, and phone-based patient communication roles are often remote-eligible. About 0% of patient representative openings tied to Oklahoma City are remote or hybrid as of October 2026, reflecting the broader shift in administrative healthcare work. Phone and portal-based patient communication roles see the highest remote concentration locally.
How can I get a patient representative job in Oklahoma City with little or no experience?
The most realistic entry path in Oklahoma City is through front-desk or patient check-in roles at outpatient clinics and urgent care centers, which regularly hire without requiring prior healthcare-specific experience. Oklahoma City's network of federally qualified health centers and community hospital systems also run medical administrative training pipelines worth targeting. A background in retail or call center customer service translates well, and earning a patient access or medical billing certificate through a local community college strengthens any application significantly.
Which industries hire the most patient representatives in Oklahoma City?
The sectors hiring the most patient representatives in Oklahoma City are Education and Medical Devices, based on current listings on Migrate Mate as of October 2026. Oklahoma City's dense concentration of hospital networks, outpatient specialty groups, and regional insurance operations makes those sectors the consistent drivers of local patient representative demand.
Related Jobs in Oklahoma
See All 67 Patient Representative Jobs in Oklahoma City
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