Patient Representative Jobs in Oklahoma
Patient Representative jobs in Oklahoma are in steady demand, concentrated in hospital systems, insurance networks, and integrated health organizations, with openings at every level from entry-level patient liaison to senior advocate roles. Oklahoma City and Tulsa account for the bulk of postings, with additional activity in Broken Arrow and Norman, where employers such as INTEGRIS Health, Saint Francis Health System, and Blue Cross and Blue Shield of Oklahoma maintain consistent hiring needs. The most in-demand specialties are billing dispute resolution, care coordination support, and patient grievance handling. Scan the live roles below and apply to whichever ones fit.
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Patient Account Representative
Oklahoma Center for Orthopaedic Multi-Specialty Surgery | Oklahoma City, OK
EVERY DAY GIVING EXCELLENCE
"Each Patient, Each Family, Each & Every Time."
At OCOM, we understand that a positive patient experience begins long before a patient arrives for surgery. Our Business Office team plays a critical role in helping patients navigate their financial responsibilities with confidence and compassion. We are seeking a Patient Account Representative who is committed to delivering exceptional customer service while ensuring accurate insurance verification and patient account management.
We review applications promptly, and qualified candidates will be contacted quickly for interviews. If you're looking for a role where your attention to detail, communication skills, and commitment to service make a meaningful impact, we'd love to hear from you.
Why Join OCOM?
We recognize that our people are our greatest asset. That's why we offer:
- Competitive salaries with bonuses and incentives
- Comprehensive medical, dental, and vision insurance
- Company-paid life, long-term disability, and AD&D insurance
- 401(k) with generous employer match
- Short-term disability available
- Paid time off (PTO) and 7 paid holidays
- License and education reimbursement
- FSA & HSA programs
- Weekends and holidays off
- On-site gym access
- Incredible work-life balance
- Employee discount program for travel, shopping, daycare, and more
About the Role – What You'll Do
As a Patient Account Representative, you will serve as an important liaison between our patients, insurance carriers, and Business Office team. You'll help ensure patients understand their financial responsibility before services are provided while supporting accurate reimbursement and maintaining exceptional customer service standards. The role requires strong communication skills, attention to detail, and the ability to manage a high volume of patient interactions with professionalism and empathy.
Key Responsibilities Include:
- Contact patients and guarantors prior to scheduled procedures to discuss estimated co-pays, deductibles, and co-insurance amounts.
- Communicate financial responsibility information promptly once benefit verification and estimates are available.
- Educate patients on available payment options, including CareCredit and SurgiCARES.
- Document patient communications, payment arrangements, and transactions within the Patient Accounting System (PAS).
- Respond to patient billing inquiries with professionalism, accuracy, and excellent customer service.
- Maintain thorough documentation of insurance communications and account activity.
- Manage a high-volume call environment, averaging 40-50 outbound calls per day.
- Review insurance benefits and maintain knowledge of managed care contracts and reimbursement processes.
- Scan and maintain required documentation including insurance verifications, allowable calculations, authorizations, and related records.
- Identify and communicate insurance carrier issues to department leadership.
- Protect patient confidentiality and comply with all applicable privacy regulations and organizational policies.
Qualifications
Required
- High school diploma or equivalent.
- Strong customer service and communication skills.
- Excellent organizational skills and attention to detail.
Preferred
- Experience with patient accounting systems and insurance benefit verification processes.
- Knowledge of insurance benefits, patient responsibility calculations, and reimbursement procedures.
- Experience working in a healthcare, medical office, or business office setting.
- Familiarity with managed care contracts and patient financing programs.
What Makes You Successful
- Strong interpersonal and customer service skills.
- Ability to communicate financial information clearly and compassionately.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong problem-solving and critical-thinking abilities.
- Accurate data entry and documentation skills.
- Commitment to confidentiality and professionalism.
Work Environment & Physical Requirements
This position is primarily performed in a temperature-controlled office environment and requires extended periods of computer and telephone use. Candidates should be comfortable sitting for much of the workday, handling high call volumes, and performing detailed computer-based work. Occasional lifting of up to 20-30 pounds may be required. Minimal exposure to blood, body fluids, or infectious diseases may occur.
Ready to Make a Difference?
If you're passionate about helping patients, providing outstanding customer service, and supporting a positive financial experience, we invite you to apply today.
Join OCOM and help us fulfill our mission:
"Each Patient, Each Family, Each & Every Time."
See All 67 Patient Representative Jobs in Oklahoma
Find roles in Oklahoma that match your experience and apply in just a few clicks.
Find Patient Representative JobsPatient Representative Jobs by City in Oklahoma
Where Oklahoma roles are concentrated, by current openings.
Patient Representative Job Market in Oklahoma
A snapshot from current Oklahoma openings, updated as new roles post.
Who's Hiring
- Saint Francis Health System13

- Mercy9

- INTEGRIS Health6

- R1 RCM4

- Variety Care4

Top Industries Hiring
- Education
- Medical Devices
- Technology & Software
- Healthcare & Medical Services
What Oklahoma Employers Look For
The qualifications that appear most often in patient representative jobs across Oklahoma.
- High school diploma or associate degree in healthcare administration or a related field
- At least one year of experience in patient services, medical reception, or customer-facing healthcare roles
- Working knowledge of medical terminology, billing codes, and insurance authorization processes
- Strong written and verbal communication skills for resolving patient concerns and grievances
- Proficiency with electronic health record systems such as Epic or Cerner
- Ability to maintain strict patient confidentiality in compliance with HIPAA regulations
Patient Representative Jobs in Oklahoma: Frequently Asked Questions
How do you become a patient representative in Oklahoma?
Most Oklahoma employers require a high school diploma at minimum, though an associate or bachelor's degree in healthcare administration, health information management, or a related field makes candidates more competitive. Oklahoma does not issue a state license specific to patient representatives, so hiring decisions rest on relevant experience and credentials such as the Certified Patient Experience Professional designation or a medical billing certificate from an accredited Oklahoma community college or vocational program.
Which companies hire patient representatives in Oklahoma?
Employers hiring patient representatives in Oklahoma right now include Saint Francis Health System, Mercy, and INTEGRIS Health, based on current listings on Migrate Mate as of October 2026. Large hospital systems and regional insurance carriers in Oklahoma City and Tulsa tend to post the highest volume of openings throughout the year.
Which Oklahoma cities have the most patient representative jobs?
Tulsa, Oklahoma City, and Edmond have the most patient representative openings in Oklahoma. Oklahoma City leads because it is home to the state's largest hospital networks and insurer headquarters, while Tulsa's concentration of regional medical centers and specialty clinics drives strong secondary demand, and surrounding communities like Broken Arrow benefit from the overflow of healthcare growth in the Tulsa metro.
Are there remote patient representative jobs in Oklahoma?
Yes, though they represent a smaller share of openings because much of the role involves face-to-face patient interaction and on-site coordination. About 14% of patient representative openings tied to Oklahoma are remote or hybrid as of October 2026, and the positions most likely to be remote are those focused on phone-based grievance resolution, billing advocacy, or insurance follow-up rather than bedside or clinic patient liaison work.
How can I get hired as a patient representative in Oklahoma with little or no experience?
The most realistic entry path is through a front-desk or patient access associate role at an Oklahoma hospital or clinic, where employers such as INTEGRIS Health and OU Health regularly hire candidates without prior healthcare experience and provide on-the-job training. Lateral moves from medical receptionist, call center representative, or insurance claims processor positions are also common routes in. Completing a healthcare administration certificate at Tulsa Community College or Oklahoma City Community College and earning a basic medical terminology credential will give your application a clear edge.
Where can I find and apply to patient representative jobs in Oklahoma?
You can find and apply to patient representative jobs in Oklahoma on Migrate Mate, which lists current Oklahoma openings. Search the available roles, find the ones that match your experience and preferred location, and apply directly to each position that fits.
See All 67 Patient Representative Jobs in Oklahoma
Find roles in Oklahoma that match your experience and apply in just a few clicks.
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