Patient Representative Jobs in Pennsylvania
Patient Representative jobs in Pennsylvania are concentrated in Philadelphia, Pittsburgh, and Allentown, where major health systems and insurers maintain large patient services operations. Penn Medicine, UPMC, and Geisinger Health are among the most consistent employers of patient representatives in the state, with openings across hospital billing, patient advocacy, and insurance navigation. Demand is strongest in billing resolution, financial counseling, and care coordination support. Find a role that fits below and apply directly.
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Job Title: Patient Access Representative
Employment Type: Full-Time
Shift: 40hrs/wk, Evening Shift 2:30pm-11pm. Rotating weekends and holidays, per department needs.
Location: Mercy Fitzgerald Hospital
The primary function of the position is to greet, pre-register and/or register patients in a courteous and professional manner, verify insurance benefits and check for the necessity of pre-certification, authorization and referral. Perform medical necessity checks where needed. Secure patient signatures for required hospital forms and collection of patient’s financial responsibility when required. The position is also responsible for providing professional, quality customer service, timely resolution to customer problems, and coordination of services to all customers. The position functions to communicate revenue cycle related issues to patients, physicians, physician office staff and other hospital colleagues. This position rotates into various areas of patient access and may work a variety of shifts.
BASIC QUALIFICATIONS
- HS diploma or equivalency
- Associate degree (Preferred)
- Minimum one (1) year experience in insurance verification and medical office/hospital customer service
- Must have Outpatient Registration experience
- HFMA CRCR or NAHAM CHAA required within one (1) year of hire.
Position Highlights and Benefits:
- Comprehensive benefit packages, including medical, dental, vision, mental health, paid time off, 403B, education assistance and voluntary benefits (pet insurance, accident insurance, hospital indemnity and others) available from the first day of employment.
- Work/Life balance with flexible schedules.
- Free onsite parking.
- Our mission and core values are what drive each member of Trinity Health to support each other, communicate openly and respectfully while embracing a culture that nurtures a healing, safe environment for all.
- Referral Rewards Program
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Job Title: Patient Access Representative
Employment Type: Full-Time
Shift: 40hrs/wk, Evening Shift 2:30pm-11pm. Rotating weekends and holidays, per department needs.
Location: Mercy Fitzgerald Hospital
The primary function of the position is to greet, pre-register and/or register patients in a courteous and professional manner, verify insurance benefits and check for the necessity of pre-certification, authorization and referral. Perform medical necessity checks where needed. Secure patient signatures for required hospital forms and collection of patient’s financial responsibility when required. The position is also responsible for providing professional, quality customer service, timely resolution to customer problems, and coordination of services to all customers. The position functions to communicate revenue cycle related issues to patients, physicians, physician office staff and other hospital colleagues. This position rotates into various areas of patient access and may work a variety of shifts.
BASIC QUALIFICATIONS
- HS diploma or equivalency
- Associate degree (Preferred)
- Minimum one (1) year experience in insurance verification and medical office/hospital customer service
- Must have Outpatient Registration experience
- HFMA CRCR or NAHAM CHAA required within one (1) year of hire.
Position Highlights and Benefits:
- Comprehensive benefit packages, including medical, dental, vision, mental health, paid time off, 403B, education assistance and voluntary benefits (pet insurance, accident insurance, hospital indemnity and others) available from the first day of employment.
- Work/Life balance with flexible schedules.
- Free onsite parking.
- Our mission and core values are what drive each member of Trinity Health to support each other, communicate openly and respectfully while embracing a culture that nurtures a healing, safe environment for all.
- Referral Rewards Program
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
See All 150+ Patient Representative Jobs in Pennsylvania
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Find Patient Representative JobsPatient Representative Jobs by City in Pennsylvania
Where Pennsylvania roles are concentrated, by current openings.
Patient Representative Job Market in Pennsylvania
A snapshot from current Pennsylvania openings, updated as new roles post.
Who's Hiring
- UPMC24
- Geisinger22
- Penn Highlands Healthcare12
- Lehigh Valley Health Network6
- St. Luke's University Health Network6
Top Industries Hiring
- Healthcare & Medical Services
- Technology & Software
- Science & Research
What Pennsylvania Employers Look For
The qualifications that appear most often in patient representative jobs across Pennsylvania.
- High school diploma or associate degree in healthcare administration or a related field
- One or more years of experience in a hospital, clinic, or insurance customer service environment
- Working knowledge of medical terminology, billing codes, and insurance verification processes
- Strong written and verbal communication skills for interacting with patients and clinical staff
- Proficiency with electronic health record systems such as Epic or Cerner
- Ability to handle sensitive patient information in compliance with HIPAA privacy regulations
Patient Representative Jobs in Pennsylvania: Frequently Asked Questions
How do you become a patient representative in Pennsylvania?
Most Pennsylvania employers require a high school diploma or associate degree, though a background in healthcare administration, medical billing, or social work strengthens a candidate's profile considerably. Pennsylvania does not issue a state license specific to patient representatives, so hiring decisions center on relevant experience and demonstrated knowledge of insurance processes, patient rights, and healthcare billing. Completing a medical billing or healthcare administration certificate from a Pennsylvania community college is a common path into the role.
Which companies hire patient representatives in Pennsylvania?
Pennsylvania patient representative roles are posted by UPMC, Geisinger, and Penn Highlands Healthcare and others right now, based on current listings on Migrate Mate as of August 2026. Pennsylvania's dense concentration of academic medical centers and regional health systems means openings appear consistently throughout the year, particularly in the Philadelphia and Pittsburgh markets.
Which Pennsylvania cities have the most patient representative jobs?
Philadelphia, Pittsburgh, and DuBois lead Pennsylvania in patient representative openings. Philadelphia's concentration of academic medical centers and large insurance carriers drives the highest volume of postings, while Pittsburgh's major health systems including UPMC anchor demand in the west, and Allentown's growing regional hospital network contributes a steady share of openings in the Lehigh Valley.
Are there remote patient representative jobs in Pennsylvania?
Yes, and more than many healthcare roles. About 13% of patient representative openings tied to Pennsylvania are remote or hybrid as of August 2026, reflecting how much of the work involves phone, email, and electronic systems rather than bedside care. Patient financial counseling, insurance verification, and billing resolution are the functions most likely to be offered remotely by Pennsylvania employers.
How can I get hired as a patient representative in Pennsylvania with little or no experience?
The most realistic entry path is applying for patient access representative or patient registration roles at Pennsylvania hospital systems, which routinely hire candidates with customer service backgrounds and provide on-the-job training. UPMC, Penn Medicine, and Jefferson Health all run structured onboarding programs for new patient services staff. Candidates who complete a medical billing certificate at a community college such as Community College of Philadelphia or CCAC gain a measurable edge. Lateral moves from call center, retail banking, or social services roles are common starting points.
Where can I find and apply to patient representative jobs in Pennsylvania?
You can find and apply to patient representative jobs in Pennsylvania on Migrate Mate, which lists current Pennsylvania openings across health systems, insurers, and outpatient practices. Find roles that fit your experience and apply directly to each one.
See All 150+ Patient Representative Jobs in Pennsylvania
Find roles in Pennsylvania that match your experience and apply in just a few clicks.
Find Patient Representative Jobs