Patient Representative Jobs in Pennsylvania
Patient Representative jobs in Pennsylvania are concentrated in Philadelphia, Pittsburgh, and Allentown, where major health systems and insurers maintain large patient services operations. Penn Medicine, UPMC, and Geisinger Health are among the most consistent employers of patient representatives in the state, with openings across hospital billing, patient advocacy, and insurance navigation. Demand is strongest in billing resolution, financial counseling, and care coordination support. Find a role that fits below and apply directly.
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Showing 3 of 185+ Patient Representative jobs
Job Title
Patient Services Inbound RepresentativeJob Description
Patient Services Inbound Representative (Malvern, PA)
Bring your passion for making a meaningful difference in people's lives to the forefront in this vital role, where you will be the first point of contact for patients using ECG Solutions' heart monitors, providing crucial support and care.
Your role:
- Deliver exceptional, patient-focused support via phone or chat, addressing inquiries and resolving concerns related to services and monitors, including technical assistance and device activation.
- Accurately logs incoming calls, chats, and emails, documenting all support interactions in detail to ensure clear follow-up and effective issue resolution
- Collaborate within the Patient Services department to meet performance goals and maintain a high level of service in a team-oriented environment.
- Initial training/nesting spans 7 weeks, Monday to Friday, 9:00am to 5:30pm EST, under the mentorship of an Educator in a structured, hands-on setting. Following training, you will enter a 4-week ramp-up period, working Tuesday-Saturday from 12:00pm to 8:30pm CST with a holiday rotation.
You're the right fit if:
- You have a high school diploma or vocational education or a General Education Diploma (GED).
- You’ve acquired 1+ years of experience in customer service and/or product support; experience in a call center or with Salesforce is a plus.
- Your skills include strong proficiency in Microsoft Office applications, strong technical acumen, and excellent computer skills, along with the ability to efficiently navigate multiple technical platforms simultaneously while adapting to change with ease. Skills in troubleshooting and providing technical support are preferred.
- You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position . You are an excellent communicator with meticulous attention to detail and a commitment to delivering high‑quality work, bringing a collaborative mindset and the ability to thrive in a dynamic, fast‑paced environment. You consistently demonstrate patience and empathy in support interactions, ensuring a positive experience for all.
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.
This is an office role.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
- Learn more about our business .
- Discover our rich and exciting history.
- Learn more about our purpose. Learn more about our culture.
Philips Transparency Details
The pay range for this position in Malvern, PA is $19.00-$29.00.
The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.
In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here .
At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.
Additional Information
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Malvern, PA.
#ConnectedCare
This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.
Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.
Job Title
Patient Services Inbound RepresentativeJob Description
Patient Services Inbound Representative (Malvern, PA)
Bring your passion for making a meaningful difference in people's lives to the forefront in this vital role, where you will be the first point of contact for patients using ECG Solutions' heart monitors, providing crucial support and care.
Your role:
- Deliver exceptional, patient-focused support via phone or chat, addressing inquiries and resolving concerns related to services and monitors, including technical assistance and device activation.
- Accurately logs incoming calls, chats, and emails, documenting all support interactions in detail to ensure clear follow-up and effective issue resolution
- Collaborate within the Patient Services department to meet performance goals and maintain a high level of service in a team-oriented environment.
- Initial training/nesting spans 7 weeks, Monday to Friday, 9:00am to 5:30pm EST, under the mentorship of an Educator in a structured, hands-on setting. Following training, you will enter a 4-week ramp-up period, working Tuesday-Saturday from 12:00pm to 8:30pm CST with a holiday rotation.
You're the right fit if:
- You have a high school diploma or vocational education or a General Education Diploma (GED).
- You’ve acquired 1+ years of experience in customer service and/or product support; experience in a call center or with Salesforce is a plus.
- Your skills include strong proficiency in Microsoft Office applications, strong technical acumen, and excellent computer skills, along with the ability to efficiently navigate multiple technical platforms simultaneously while adapting to change with ease. Skills in troubleshooting and providing technical support are preferred.
- You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position . You are an excellent communicator with meticulous attention to detail and a commitment to delivering high‑quality work, bringing a collaborative mindset and the ability to thrive in a dynamic, fast‑paced environment. You consistently demonstrate patience and empathy in support interactions, ensuring a positive experience for all.
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.
This is an office role.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
- Learn more about our business .
- Discover our rich and exciting history.
- Learn more about our purpose. Learn more about our culture.
Philips Transparency Details
The pay range for this position in Malvern, PA is $19.00-$29.00.
The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.
In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here .
At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.
Additional Information
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Malvern, PA.
#ConnectedCare
This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.
Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.
See All 185+ Patient Representative Jobs in Pennsylvania
Find roles in Pennsylvania that match your experience and apply in just a few clicks.
Find Patient Representative JobsPatient Representative Jobs by City in Pennsylvania
Where Pennsylvania roles are concentrated, by current openings.
Patient Representative Job Market in Pennsylvania
A snapshot from current Pennsylvania openings, updated as new roles post.
Who's Hiring
- UPMC31
- Geisinger17
- Penn Highlands Healthcare14
- Thomas Jefferson University & Jefferson Health14
- St. Luke's University Health Network11
Top Industries Hiring
- Healthcare & Medical Services14
- Education1
- Science & Research1
- Technology & Software1
- Consulting & Professional Services1
What Pennsylvania Employers Look For
The qualifications that appear most often in patient representative jobs across Pennsylvania.
- High school diploma or associate degree in healthcare administration or a related field
- One or more years of experience in a hospital, clinic, or insurance customer service environment
- Working knowledge of medical terminology, billing codes, and insurance verification processes
- Strong written and verbal communication skills for interacting with patients and clinical staff
- Proficiency with electronic health record systems such as Epic or Cerner
- Ability to handle sensitive patient information in compliance with HIPAA privacy regulations
Patient Representative Jobs in Pennsylvania: Frequently Asked Questions
How do you become a patient representative in Pennsylvania?
Most Pennsylvania employers require a high school diploma or associate degree, though a background in healthcare administration, medical billing, or social work strengthens a candidate's profile considerably. Pennsylvania does not issue a state license specific to patient representatives, so hiring decisions center on relevant experience and demonstrated knowledge of insurance processes, patient rights, and healthcare billing. Completing a medical billing or healthcare administration certificate from a Pennsylvania community college is a common path into the role.
Which companies hire patient representatives in Pennsylvania?
Pennsylvania patient representative roles are posted by UPMC, Geisinger, and Penn Highlands Healthcare and others right now, based on current listings on Migrate Mate as of October 2026. Pennsylvania's dense concentration of academic medical centers and regional health systems means openings appear consistently throughout the year, particularly in the Philadelphia and Pittsburgh markets.
Which Pennsylvania cities have the most patient representative jobs?
Pittsburgh, Philadelphia, and DuBois lead Pennsylvania in patient representative openings. Philadelphia's concentration of academic medical centers and large insurance carriers drives the highest volume of postings, while Pittsburgh's major health systems including UPMC anchor demand in the west, and Allentown's growing regional hospital network contributes a steady share of openings in the Lehigh Valley.
Are there remote patient representative jobs in Pennsylvania?
Yes, and more than many healthcare roles. About 4% of patient representative openings tied to Pennsylvania are remote or hybrid as of October 2026, reflecting how much of the work involves phone, email, and electronic systems rather than bedside care. Patient financial counseling, insurance verification, and billing resolution are the functions most likely to be offered remotely by Pennsylvania employers.
How can I get hired as a patient representative in Pennsylvania with little or no experience?
The most realistic entry path is applying for patient access representative or patient registration roles at Pennsylvania hospital systems, which routinely hire candidates with customer service backgrounds and provide on-the-job training. UPMC, Penn Medicine, and Jefferson Health all run structured onboarding programs for new patient services staff. Candidates who complete a medical billing certificate at a community college such as Community College of Philadelphia or CCAC gain a measurable edge. Lateral moves from call center, retail banking, or social services roles are common starting points.
Where can I find and apply to patient representative jobs in Pennsylvania?
You can find and apply to patient representative jobs in Pennsylvania on Migrate Mate, which lists current Pennsylvania openings across health systems, insurers, and outpatient practices. Find roles that fit your experience and apply directly to each one.
See All 185+ Patient Representative Jobs in Pennsylvania
Find roles in Pennsylvania that match your experience and apply in just a few clicks.
Find Patient Representative Jobs