Patient Representative Jobs in Virginia
Patient Representative jobs in Virginia concentrate in health system patient services, insurance navigation, and hospital billing advocacy, with demand at every level from entry-level customer service roles to senior case resolution specialists. Most hiring clusters in Northern Virginia, Richmond, and Hampton Roads, where large systems like Inova Health, VCU Health, and Sentara Healthcare maintain substantial patient access and advocacy departments. The most in-demand specialties are insurance authorization, patient billing dispute resolution, and care coordination liaison work. Scan the live roles below and apply to whichever ones fit.
Find Patient Representative JobsOverview
Showing 5 of 128+ Patient Representative jobs
Hiring Range
$16.20 - $21.08/Hourly Actual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs.
Hours: Labor Pool (as needed)
Overview
Responsible for registration of all patient types within their department. Works daily reports and account work queues to ensure the integrity of registration data. The Patient Access representative is responsible for the delivery of critical components of the Revenue Cycle; understanding regulatory compliance, maintaining patient safety through correct patient identification practices, and providing excellent customer service.
What you will do
- Obtains or validates patient information and registers patients into the software system, while providing a high level of customer service.
- Ensures all necessary demographic and financial data are obtained and documented into the system.
- Maintains patient safety through the correct patient identification practices. Maintains strict confidentiality in all matters relating to patient PHI.
- Works daily reports and account work queues to ensure the integrity of the registration data.
- Handles patient inquires related to registration.
- Calculates payment information, accepts funds and credit accounts accordingly for Time of Service collections.
- Ensures EMTALA rules and regulations are strictly adhered to when registering patients through the ED and Obstetrics.
- Completes forms and collects documents as needed based on the registration type.
Qualifications
Education
Experience
- 1 year Billing/Customer Service/Patient Registration (Preferred)
Licenses and Certifications
- Certified Healthcare Access Associate (CHAA) - National Association of Healthcare Access Management (NAHAM) within 1 Year (Preferred)
To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers.
Hiring Range
$16.20 - $21.08/Hourly Actual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs.
Hours: Labor Pool (as needed)
Overview
Responsible for registration of all patient types within their department. Works daily reports and account work queues to ensure the integrity of registration data. The Patient Access representative is responsible for the delivery of critical components of the Revenue Cycle; understanding regulatory compliance, maintaining patient safety through correct patient identification practices, and providing excellent customer service.
What you will do
- Obtains or validates patient information and registers patients into the software system, while providing a high level of customer service.
- Ensures all necessary demographic and financial data are obtained and documented into the system.
- Maintains patient safety through the correct patient identification practices. Maintains strict confidentiality in all matters relating to patient PHI.
- Works daily reports and account work queues to ensure the integrity of the registration data.
- Handles patient inquires related to registration.
- Calculates payment information, accepts funds and credit accounts accordingly for Time of Service collections.
- Ensures EMTALA rules and regulations are strictly adhered to when registering patients through the ED and Obstetrics.
- Completes forms and collects documents as needed based on the registration type.
Qualifications
Education
Experience
- 1 year Billing/Customer Service/Patient Registration (Preferred)
Licenses and Certifications
- Certified Healthcare Access Associate (CHAA) - National Association of Healthcare Access Management (NAHAM) within 1 Year (Preferred)
To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers.
See All 128+ Patient Representative Jobs in Virginia
Find roles in Virginia that match your experience and apply in just a few clicks.
Find Patient Representative JobsPatient Representative Jobs by City in Virginia
Where Virginia roles are concentrated, by current openings.
Patient Representative Job Market in Virginia
A snapshot from current Virginia openings, updated as new roles post.
Who's Hiring
- VHC Health16
- Bon Secours16
- Sentara11
- Patient First9
- Riverside Health7
What Virginia Employers Look For
The qualifications that appear most often in patient representative jobs across Virginia.
- High school diploma or associate degree with two or more years of healthcare customer service experience
- Demonstrated knowledge of medical billing codes, insurance verification, and claims processes
- Strong written and verbal communication skills for patient-facing and cross-departmental interaction
- Proficiency with electronic health record systems such as Epic or Cerner
- Ability to navigate HIPAA compliance requirements and maintain strict patient confidentiality
- Experience de-escalating patient or family concerns in high-volume clinical or administrative environments
Patient Representative Jobs in Virginia: Frequently Asked Questions
How do you become a patient representative in Virginia?
Virginia does not require a state-issued license to work as a patient representative, so the path runs through education and employer credentialing. Most Virginia health systems expect at least a high school diploma, though an associate or bachelor's degree in health administration or a related field strengthens applications significantly. Earning a National Association of Healthcare Access Management certification is recognized by major Virginia employers as a practical credential that demonstrates competency in patient access and advocacy.
Which companies hire patient representatives in Virginia?
Virginia patient representative roles are posted by VHC Health, Bon Secours, and Sentara and others right now, based on current listings on Migrate Mate as of October 2026. Virginia's dense concentration of large integrated health systems, federal health facilities, and regional hospital networks means consistent openings across the state throughout the year.
Which Virginia cities have the most patient representative jobs?
Arlington, Richmond, and Norfolk have the most patient representative openings in Virginia right now. Northern Virginia's proximity to major federal health programs and large integrated systems drives volume there, while Richmond's concentration of VCU Health and regional hospital campuses anchors the central market, and Hampton Roads' cluster of Sentara facilities sustains steady demand along the coast.
Are there remote patient representative jobs in Virginia?
Yes, and more than many clinical roles, since patient representative work is largely phone-based, documentation-driven, and administrative by nature. About 50% of patient representative openings tied to Virginia are remote or hybrid as of October 2026, reflecting how well the role translates to distributed environments. Insurance authorization, billing dispute resolution, and care navigation coordination are the functions most frequently offered remotely by Virginia employers.
How can I get hired as a patient representative in Virginia with little or no experience?
The most realistic entry point is a patient access representative or patient services coordinator role at a Virginia hospital or outpatient clinic, which typically requires only a high school diploma and strong communication skills. Large Virginia systems like Inova, Sentara, and Bon Secours Mercy Health run structured new-hire onboarding cohorts that train candidates on Epic, insurance verification, and HIPAA compliance from day one. Lateral moves from medical receptionist, call center, or billing specialist roles are common and well-regarded by Virginia hiring managers.
Where can I find and apply to patient representative jobs in Virginia?
You can find and apply to patient representative jobs in Virginia on Migrate Mate, which lists current Virginia openings across health systems, outpatient centers, and administrative offices throughout the state. Search the listings, find the roles that match your experience level and preferred location, and apply directly to the ones that fit.
See All 128+ Patient Representative Jobs in Virginia
Find roles in Virginia that match your experience and apply in just a few clicks.
Find Patient Representative Jobs