Patient Representative Jobs in Ohio
Patient representative jobs in Ohio concentrate in hospital systems, health insurance administration, and integrated managed care networks, with steady demand at every level from entry-level patient liaisons to senior patient advocates. Columbus, Cleveland, and Cincinnati drive the bulk of hiring, anchored by established systems such as OhioHealth, Cleveland Clinic, and UC Health. The most consistent openings are in billing dispute resolution, insurance navigation, and care coordination support. See the openings below and apply to the ones that match your experience.
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This position is a key point of contact for patients and provides patients and guests with a positive customer service experience from start to finish during their visit.
- Full Time/Benefits Eligible
- Monday-Friday - 8:00am-4:30pm
- Reynoldsburg, OH
Essential Duties and Responsibilities:
- Ensure patients have a positive experience during their visit, whether in-person, telehealth and/or over the phone.
- Communicate regularly with clinical staff to ensure patients and office needs are met. Collaborate with team to create a positive patient experience.
- Greet patients and complete established check-in procedures upon arrival. Responsible for registration, including data entry of patient information and insurance verification.
- Collect copays, deductibles and/or outstanding balances.
- Answer phone calls and email inquiries from patients and COPC administrative departments in a timely manner; direct or escalate inquiries when needed. Contact patients for appointment reminders or scheduling purposes.
- Complete clerical tasks including but not limited to distributing mail and reports, filing, scanning, scheduling, data input, management of electronic fax inbox and general support to all office personnel.
- Ensure confidentiality of patient data and stay up to date with HIPAA regulations.
Qualifications:
Experience, Education, Licensures & Certifications
- Preferred: 1 year of administrative experience in a healthcare related setting
- Required: High School diploma or GED
Knowledge, Skills & Abilities
- Excellent interpersonal and verbal communication skills; as well as interpersonal relationship building abilities;
- Strong organizational and written communication skills;
- Ability to multi-task, prioritize, manage time effectively and respond timely to patients and/or visitors;
- Strong knowledge of HIPAA guidelines and understanding of patient privacy and ability to demonstrate a high level of confidentiality;
- Ability to work independently and in a team environment; and able to lead by example;
- Excellent computer skills, knowledge of Microsoft programs, and understanding of Electronic Health Record ( EHR systems)
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
This position is a key point of contact for patients and provides patients and guests with a positive customer service experience from start to finish during their visit.
- Full Time/Benefits Eligible
- Monday-Friday - 8:00am-4:30pm
- Reynoldsburg, OH
Essential Duties and Responsibilities:
- Ensure patients have a positive experience during their visit, whether in-person, telehealth and/or over the phone.
- Communicate regularly with clinical staff to ensure patients and office needs are met. Collaborate with team to create a positive patient experience.
- Greet patients and complete established check-in procedures upon arrival. Responsible for registration, including data entry of patient information and insurance verification.
- Collect copays, deductibles and/or outstanding balances.
- Answer phone calls and email inquiries from patients and COPC administrative departments in a timely manner; direct or escalate inquiries when needed. Contact patients for appointment reminders or scheduling purposes.
- Complete clerical tasks including but not limited to distributing mail and reports, filing, scanning, scheduling, data input, management of electronic fax inbox and general support to all office personnel.
- Ensure confidentiality of patient data and stay up to date with HIPAA regulations.
Qualifications:
Experience, Education, Licensures & Certifications
- Preferred: 1 year of administrative experience in a healthcare related setting
- Required: High School diploma or GED
Knowledge, Skills & Abilities
- Excellent interpersonal and verbal communication skills; as well as interpersonal relationship building abilities;
- Strong organizational and written communication skills;
- Ability to multi-task, prioritize, manage time effectively and respond timely to patients and/or visitors;
- Strong knowledge of HIPAA guidelines and understanding of patient privacy and ability to demonstrate a high level of confidentiality;
- Ability to work independently and in a team environment; and able to lead by example;
- Excellent computer skills, knowledge of Microsoft programs, and understanding of Electronic Health Record ( EHR systems)
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
See All 109+ Patient Representative Jobs in Ohio
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Find Patient Representative JobsPatient Representative Jobs by City in Ohio
Where Ohio roles are concentrated, by current openings.
Patient Representative Job Market in Ohio
A snapshot from current Ohio openings, updated as new roles post.
Who's Hiring
- University Hospitals15
- Nationwide Children's Hospital11
- Central Ohio Primary Care10
- Akron Children's8
- Mercy Health7
Top Industries Hiring
- Healthcare & Medical Services
- Technology & Software
What Ohio Employers Look For
The qualifications that appear most often in patient representative jobs across Ohio.
- High school diploma or associate degree in healthcare administration or a related field
- Experience with medical billing, insurance verification, or patient intake processes
- Proficiency in electronic health record systems such as Epic or Cerner
- Strong communication skills for resolving patient concerns and coordinating with clinical staff
- Knowledge of HIPAA regulations and patient confidentiality requirements
- Ability to navigate insurance authorization processes and explain benefits to patients
Patient Representative Jobs in Ohio: Frequently Asked Questions
How do you become a patient representative in Ohio?
Most Ohio employers require at minimum a high school diploma, though an associate or bachelor's degree in healthcare administration, health information management, or a related field strengthens your application considerably. Ohio does not issue a state-specific license for patient representatives, so credentials such as the Patient Advocate Certification Board's BCPA designation or a medical billing certificate from an Ohio community college program signal competence to hiring managers at health systems and insurance organizations.
Which companies hire patient representatives in Ohio?
Employers hiring patient representatives in Ohio right now include University Hospitals, Nationwide Children's Hospital, and Central Ohio Primary Care, based on current listings on Migrate Mate as of October 2026. Ohio's large integrated health systems and managed care organizations tend to post the most consistent openings, particularly in patient financial services and care coordination roles.
Which Ohio cities have the most patient representative jobs?
Columbus, Cincinnati, and Westerville have the most patient representative openings in Ohio. Columbus leads because of its concentration of major health system headquarters and insurance carriers, while Cleveland's extensive medical campus ecosystem and Cincinnati's managed care and hospital network create strong demand in those metros as well.
Are there remote patient representative jobs in Ohio?
Yes, and more than many clinical roles. Patient representative work that centers on phone-based patient communication, insurance navigation, or billing dispute resolution is well suited to remote arrangements. About 44% of patient representative openings tied to Ohio are remote or hybrid as of October 2026, with the most remote-compatible positions in financial counseling, appointment scheduling, and insurance authorization.
How can I get hired as a patient representative in Ohio with little or no experience?
The most realistic entry path is applying for patient services associate or patient access representative roles at Ohio hospital systems, which regularly hire candidates with customer service backgrounds and provide on-the-job training. OhioHealth, the Cleveland Clinic, and Cincinnati Children's Hospital all run structured onboarding programs for new employees moving from retail, call center, or administrative roles. Completing a medical terminology or health information course at an Ohio community college and earning a basic medical billing certificate gives candidates a measurable edge over other applicants without direct healthcare experience.
Where can I find and apply to patient representative jobs in Ohio?
You can find and apply to patient representative jobs in Ohio on Migrate Mate, which lists current Ohio openings across health systems, insurance organizations, and outpatient practices. Search the listings, identify the roles that match your background and location, and apply directly to the ones that fit.
See All 109+ Patient Representative Jobs in Ohio
Find roles in Ohio that match your experience and apply in just a few clicks.
Find Patient Representative Jobs