Patient Representative Jobs in Ohio
Patient representative jobs in Ohio concentrate in hospital systems, health insurance administration, and integrated managed care networks, with steady demand at every level from entry-level patient liaisons to senior patient advocates. Columbus, Cleveland, and Cincinnati drive the bulk of hiring, anchored by established systems such as OhioHealth, Cleveland Clinic, and UC Health. The most consistent openings are in billing dispute resolution, insurance navigation, and care coordination support. See the openings below and apply to the ones that match your experience.
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Showing 5 of 127+ Patient Representative jobs
Cleveland Clinic is proud to be a national leader in making exceptional customer service a cornerstone of our mission. As a Patient Access Representative, you will play an important role in creating a welcoming, seamless experience for patients, families and visitors from the moment they arrive through the completion of their visit. You will support patients with registration, information gathering, insurance verification and payment collection, while helping ensure each interaction reflects Cleveland Clinic’s commitment to outstanding service. This role also offers a strong foundation for career growth within Customer Service and throughout Cleveland Clinic.
EPIC Training Requirement:
Your first two weeks will include mandatory EPIC training, Monday through Friday from 8:00 a.m. to 4:30 p.m., held onsite at Stow Health and Wellness. Attendance is required for the full duration of the training. Following successful completion of training, you will transition to your assigned schedule and shift. To be considered for this position, you must acknowledge that you are available to attend all days of the required two-week training.
A caregiver in this position works evenings, 3:00pm—11:00pm. Every other weekend and holiday.
A caregiver who excels in this role will:
Perform registration and obtain information about demographics, insurance, medical and financial.
Crosstrain to staff all areas of patient access, such as front desk, admitting office, ED and cash register.
Function as a Super User and act as a resource for training of new caregivers.
Provide registration and cash collection access in Epic.
Minimum qualifications for the ideal future caregiver include:
High School Diploma/GED and two years of experience in a customer-facing role
OR A ssociate’s Degree and one year of experience
OR Bachelor’s Degree
Knowledge of medical terminology sufficient to understand physician orders OR completion of course within one year
Basic PC software application knowledge and ability to use multiple data systems
Excellent communication, organizational and interpersonal skills
Physical Requirements:
Ability to communicate and exchange accurate information.
Ability to perform work in a stationary position for extended periods.
Ability to work with physical records or operate a computer or other office equipment.
In some locations, ability to travel throughout the hospital system.
In some locations ability to move up to 25 lbs.
Personal Protective Equipment:
Follows standard precautions using personal protective equipment as required.
Pay Range
Minimum hourly: $15.75
Maximum hourly: $21.65
The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic’s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).
Cleveland Clinic is proud to be a national leader in making exceptional customer service a cornerstone of our mission. As a Patient Access Representative, you will play an important role in creating a welcoming, seamless experience for patients, families and visitors from the moment they arrive through the completion of their visit. You will support patients with registration, information gathering, insurance verification and payment collection, while helping ensure each interaction reflects Cleveland Clinic’s commitment to outstanding service. This role also offers a strong foundation for career growth within Customer Service and throughout Cleveland Clinic.
EPIC Training Requirement:
Your first two weeks will include mandatory EPIC training, Monday through Friday from 8:00 a.m. to 4:30 p.m., held onsite at Stow Health and Wellness. Attendance is required for the full duration of the training. Following successful completion of training, you will transition to your assigned schedule and shift. To be considered for this position, you must acknowledge that you are available to attend all days of the required two-week training.
A caregiver in this position works evenings, 3:00pm—11:00pm. Every other weekend and holiday.
A caregiver who excels in this role will:
Perform registration and obtain information about demographics, insurance, medical and financial.
Crosstrain to staff all areas of patient access, such as front desk, admitting office, ED and cash register.
Function as a Super User and act as a resource for training of new caregivers.
Provide registration and cash collection access in Epic.
Minimum qualifications for the ideal future caregiver include:
High School Diploma/GED and two years of experience in a customer-facing role
OR A ssociate’s Degree and one year of experience
OR Bachelor’s Degree
Knowledge of medical terminology sufficient to understand physician orders OR completion of course within one year
Basic PC software application knowledge and ability to use multiple data systems
Excellent communication, organizational and interpersonal skills
Physical Requirements:
Ability to communicate and exchange accurate information.
Ability to perform work in a stationary position for extended periods.
Ability to work with physical records or operate a computer or other office equipment.
In some locations, ability to travel throughout the hospital system.
In some locations ability to move up to 25 lbs.
Personal Protective Equipment:
Follows standard precautions using personal protective equipment as required.
Pay Range
Minimum hourly: $15.75
Maximum hourly: $21.65
The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic’s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).
See All 127+ Patient Representative Jobs in Ohio
Find roles in Ohio that match your experience and apply in just a few clicks.
Find Patient Representative JobsPatient Representative Jobs by City in Ohio
Where Ohio roles are concentrated, by current openings.
Patient Representative Job Market in Ohio
A snapshot from current Ohio openings, updated as new roles post.
Who's Hiring
- Nationwide Children's Hospital19
- Akron Children's15
- University Hospitals13
- Mercy Health11
- Central Ohio Primary Care9
Top Industries Hiring
- Healthcare & Medical Services
What Ohio Employers Look For
The qualifications that appear most often in patient representative jobs across Ohio.
- High school diploma or associate degree in healthcare administration or a related field
- Experience with medical billing, insurance verification, or patient intake processes
- Proficiency in electronic health record systems such as Epic or Cerner
- Strong communication skills for resolving patient concerns and coordinating with clinical staff
- Knowledge of HIPAA regulations and patient confidentiality requirements
- Ability to navigate insurance authorization processes and explain benefits to patients
Patient Representative Jobs in Ohio: Frequently Asked Questions
How do you become a patient representative in Ohio?
Most Ohio employers require at minimum a high school diploma, though an associate or bachelor's degree in healthcare administration, health information management, or a related field strengthens your application considerably. Ohio does not issue a state-specific license for patient representatives, so credentials such as the Patient Advocate Certification Board's BCPA designation or a medical billing certificate from an Ohio community college program signal competence to hiring managers at health systems and insurance organizations.
Which companies hire patient representatives in Ohio?
Employers hiring patient representatives in Ohio right now include Nationwide Children's Hospital, Akron Children's, and University Hospitals, based on current listings on Migrate Mate as of August 2026. Ohio's large integrated health systems and managed care organizations tend to post the most consistent openings, particularly in patient financial services and care coordination roles.
Which Ohio cities have the most patient representative jobs?
Columbus, Cincinnati, and Akron have the most patient representative openings in Ohio. Columbus leads because of its concentration of major health system headquarters and insurance carriers, while Cleveland's extensive medical campus ecosystem and Cincinnati's managed care and hospital network create strong demand in those metros as well.
Are there remote patient representative jobs in Ohio?
Yes, and more than many clinical roles. Patient representative work that centers on phone-based patient communication, insurance navigation, or billing dispute resolution is well suited to remote arrangements. About 14% of patient representative openings tied to Ohio are remote or hybrid as of August 2026, with the most remote-compatible positions in financial counseling, appointment scheduling, and insurance authorization.
How can I get hired as a patient representative in Ohio with little or no experience?
The most realistic entry path is applying for patient services associate or patient access representative roles at Ohio hospital systems, which regularly hire candidates with customer service backgrounds and provide on-the-job training. OhioHealth, the Cleveland Clinic, and Cincinnati Children's Hospital all run structured onboarding programs for new employees moving from retail, call center, or administrative roles. Completing a medical terminology or health information course at an Ohio community college and earning a basic medical billing certificate gives candidates a measurable edge over other applicants without direct healthcare experience.
Where can I find and apply to patient representative jobs in Ohio?
You can find and apply to patient representative jobs in Ohio on Migrate Mate, which lists current Ohio openings across health systems, insurance organizations, and outpatient practices. Search the listings, identify the roles that match your background and location, and apply directly to the ones that fit.
See All 127+ Patient Representative Jobs in Ohio
Find roles in Ohio that match your experience and apply in just a few clicks.
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