Patient Service Specialist Jobs in Ohio
Patient Service Specialist jobs in Ohio are concentrated in Columbus, Cleveland, and Cincinnati, where major health systems such as OhioHealth, Cleveland Clinic, and UC Health maintain large ambulatory and hospital networks. Demand is strongest in scheduling coordination, insurance verification, and patient intake, with openings at every level from entry-level registrar roles to senior patient access leads. Ohio's dense network of academic medical centers and community health organizations keeps hiring consistently active compared to most Midwestern markets. Find a role that fits below and apply directly.
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Showing 5 of 24+ Patient Service Specialist jobs
Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.
As a Patient Service Specialist, you’ll help create an exceptional experience for patients, families and visitors from arrival through checkout. You’ll welcome and check in patients, collect co-pays, complete visit preparations, assist with kiosk use, and support patients with scheduling, pre-registration and MyChart enrollment. You’ll also partner closely with physicians to ensure a smooth and efficient checkout process. This role offers a great opportunity to build your customer service experience while exploring career growth across Cleveland Clinic.
A caregiver in this position works 8:00am to 4:30pm or 8:30am to 5:00pm.
A caregiver who excels in this role will:
- Provide a comprehensive, proactive and “Patients First” experience for patients and visitors.
- Investigate, triage and resolve patient issues using the established HEART model.
- Create a welcome and professional environment, interact with patients and ensure stellar patient experiences.
- Perform patient registration, visit preparation, telephone triage, insurance verification, co-pay collection, patient and record tracking, scheduling, arrival and/or departure desk activities and screening and scheduling of interpreter services.
- Enter and maintain confidential patient information.
- Recruit, enroll and educate patients on MyChart and Appointment Pass.
Minimum qualifications for the ideal future caregiver include:
- High School Diploma or GED and two years of experience in patient registration, appointment scheduling, insurance processing or customer service
- OR an Associate’s Degree and one year of experience
- OR a Bachelor’s Degree
- Working knowledge of PC window applications
- Ability to perform basic math sufficient to process insurance co-pays
Preferred qualifications for the ideal future caregiver include:
- Knowledge of medical terminology
- Type a minimum of 30 words per minute or personal computer keyboard skills
Physical Requirements:
- Dexterity sufficient to operate a PC and other office equipment.
- Requires extended periods of standing, walking or sitting.
- Good visual acuity through normal or corrected vision.
- Must be able to navigate various locations and function in a fast-paced, hectic environment.
- Ability to lift and transport up to 25 pounds.
Personal Protective Equipment:
- Follows standard precautions using personal protective equipment as required.
Pay Range
Minimum hourly: $15.75
Maximum hourly: $21.65
The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic’s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).
Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.
As a Patient Service Specialist, you’ll help create an exceptional experience for patients, families and visitors from arrival through checkout. You’ll welcome and check in patients, collect co-pays, complete visit preparations, assist with kiosk use, and support patients with scheduling, pre-registration and MyChart enrollment. You’ll also partner closely with physicians to ensure a smooth and efficient checkout process. This role offers a great opportunity to build your customer service experience while exploring career growth across Cleveland Clinic.
A caregiver in this position works 8:00am to 4:30pm or 8:30am to 5:00pm.
A caregiver who excels in this role will:
- Provide a comprehensive, proactive and “Patients First” experience for patients and visitors.
- Investigate, triage and resolve patient issues using the established HEART model.
- Create a welcome and professional environment, interact with patients and ensure stellar patient experiences.
- Perform patient registration, visit preparation, telephone triage, insurance verification, co-pay collection, patient and record tracking, scheduling, arrival and/or departure desk activities and screening and scheduling of interpreter services.
- Enter and maintain confidential patient information.
- Recruit, enroll and educate patients on MyChart and Appointment Pass.
Minimum qualifications for the ideal future caregiver include:
- High School Diploma or GED and two years of experience in patient registration, appointment scheduling, insurance processing or customer service
- OR an Associate’s Degree and one year of experience
- OR a Bachelor’s Degree
- Working knowledge of PC window applications
- Ability to perform basic math sufficient to process insurance co-pays
Preferred qualifications for the ideal future caregiver include:
- Knowledge of medical terminology
- Type a minimum of 30 words per minute or personal computer keyboard skills
Physical Requirements:
- Dexterity sufficient to operate a PC and other office equipment.
- Requires extended periods of standing, walking or sitting.
- Good visual acuity through normal or corrected vision.
- Must be able to navigate various locations and function in a fast-paced, hectic environment.
- Ability to lift and transport up to 25 pounds.
Personal Protective Equipment:
- Follows standard precautions using personal protective equipment as required.
Pay Range
Minimum hourly: $15.75
Maximum hourly: $21.65
The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic’s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).
See All 24 Patient Service Specialist Jobs in Ohio
Find roles in Ohio that match your experience and apply in just a few clicks.
Find JobsPatient Service Specialist Jobs by City in Ohio
Where Ohio roles are concentrated, by current openings.
Patient Service Specialist Job Market in Ohio
A snapshot from current Ohio openings, updated as new roles post.
Who's Hiring
- Cleveland Clinic11
- NovaCare9
- The HealthCare Connection2
- Concentra1
- Select Medical1
Top Industries Hiring
- Healthcare & Medical Services
What Ohio Employers Look For
The qualifications that appear most often in patient service specialist jobs across Ohio.
- High school diploma or GED required by most Ohio healthcare employers
- Experience with electronic health records systems such as Epic or Cerner
- Knowledge of medical billing, insurance verification, and prior authorization processes
- Strong communication skills for in-person and telephone patient interactions
- Ability to handle confidential patient information in compliance with HIPAA regulations
- Customer service or administrative experience in a medical or clinical setting preferred
Patient Service Specialist Jobs in Ohio: Frequently Asked Questions
How do you become a patient service specialist in Ohio?
A high school diploma or equivalent is the baseline requirement for most Ohio employers, though an associate degree in health information technology or medical administration gives candidates a clear edge. Ohio does not require a state-issued license specifically for patient service specialists, but employers strongly favor candidates who have completed a medical billing or health information certificate program through a community college such as Columbus State or Cuyahoga Community College. Proficiency in electronic health records platforms is typically expected before or shortly after hire.
Which companies hire patient service specialists in Ohio?
Employers hiring patient service specialists in Ohio right now include Cleveland Clinic, NovaCare, and The HealthCare Connection, based on current listings on Migrate Mate as of October 2026. Ohio's large integrated health systems and physician group practices generate the most consistent volume of openings across the state.
Which Ohio cities have the most patient service specialist jobs?
Cincinnati, Stow, and Akron lead Ohio for patient service specialist openings. Columbus drives volume through OhioHealth and Nationwide Children's Hospital, Cleveland's concentration of major health systems including Cleveland Clinic and MetroHealth sustains strong demand, and Cincinnati benefits from the presence of UC Health and TriHealth serving a large regional population.
Are there remote patient service specialist jobs in Ohio?
Yes, but they are limited. Patient service specialist work is largely on-site because it involves face-to-face patient intake, check-in, and real-time coordination with clinical staff. About 0% of patient service specialist openings tied to Ohio are remote or hybrid as of October 2026, and those positions tend to concentrate in insurance verification, prior authorization, and telephone scheduling rather than front-desk registration.
How can I get hired as a patient service specialist in Ohio with little or no experience?
The most realistic entry path is applying to patient access or patient registration associate roles at large Ohio health systems, which regularly hire candidates without direct healthcare experience. OhioHealth, Cleveland Clinic, and Nationwide Children's Hospital run structured onboarding programs that train new hires on Epic and internal workflows. A completed certificate in medical billing or health information from Columbus State Community College or Sinclair Community College signals readiness to employers. Coming from a customer service, retail, or front-desk background also opens the door at many Ohio facilities.
Where can I find and apply to patient service specialist jobs in Ohio?
You can find and apply to patient service specialist jobs in Ohio on Migrate Mate, which lists current Ohio openings from health systems, physician groups, and outpatient facilities. Find roles that fit your experience and location, then apply directly through each listing.
See All 24 Patient Service Specialist Jobs in Ohio
Find roles in Ohio that match your experience and apply in just a few clicks.
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