Patient Service Specialist Jobs in Ohio
Patient Service Specialist jobs in Ohio are concentrated in Columbus, Cleveland, and Cincinnati, where major health systems such as OhioHealth, Cleveland Clinic, and UC Health maintain large ambulatory and hospital networks. Demand is strongest in scheduling coordination, insurance verification, and patient intake, with openings at every level from entry-level registrar roles to senior patient access leads. Ohio's dense network of academic medical centers and community health organizations keeps hiring consistently active compared to most Midwestern markets. Find a role that fits below and apply directly.
Find JobsOverview
Open roles15
Top employerNovaCare
Top cityCincinnati, OH
Cities hiring11
Top credentialHigh school diploma or GED
Companies hiring5
Showing 5 of 15+ Patient Service Specialist jobs
Patient Service Specialist
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New 18h ago
Concentra
Patient Service Specialist
Huber Heights, Ohio
New 18h ago
Patient Service Specialist
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Added 1d ago
Cleveland Clinic
Patient Service Specialist
Brunswick, Ohio
Added 1d ago
School Based Bilingual Patient Service Specialist
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Added 1w ago
The HealthCare Connection Inc.
School Based Bilingual Patient Service Specialist
Cincinnati, Ohio
Added 1w ago
Patient Service Specialist
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Added 1w ago
Concentra
Patient Service Specialist
Holland, Ohio
Added 1w ago
Patient Service Specialist - Urgent Care
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Added 1w ago
Cleveland Clinic
Patient Service Specialist - Urgent Care
Dover, Ohio
Added 1w ago
New 18h ago
Patient Service Specialist
Concentra·Huber Heights, Ohio
Job functions:
High school diploma or GED
10,000+ employees
Job Description
Overview:
The Patient Service Specialist performs complex administrative duties including but not limited to patient registration, patient scheduling, providing excellent customer service to clients, and management of multi-line phone system. This role requires a general knowledge of various systems and/or procedures. This position ensures that every patient is treated with quality clinical care and is provided a welcoming and respectful experience.
Responsibilities:
Job-Related Experience
Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.
Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.
The Patient Service Specialist performs complex administrative duties including but not limited to patient registration, patient scheduling, providing excellent customer service to clients, and management of multi-line phone system. This role requires a general knowledge of various systems and/or procedures. This position ensures that every patient is treated with quality clinical care and is provided a welcoming and respectful experience.
- Greet patients and visitors
- Communicate wait times to patients and direct them accordingly
- Obtain authorization, as needed, to process patients for services
- Check in patients using appropriate patient management system
- Explain all required forms to patients and ensure proper completion of all paperwork
- Answer incoming telephone lines and direct the caller accordingly
- Contact patients regarding appointment reminders, rescheduling, or cancellations.
- Check out patients in appropriate patient management system and distribute records
- File paperwork, medical records, and correspondence
- Maintain inventory of office supplies and printed forms
- Manage dissemination of all paperwork to outside parties including non-injury, custody, and control forms
- Follow HIPAA guidelines and safety rules
- Attend center staff meetings
- Participate in initial and ongoing training as required
- Complete processing of patient referrals including accurate checkout, paperwork processing, patient education, and communication with Client Support Group
- Assist Center Operations Director or other leader in managing daily administrative functions
- Assist in maintaining a neat, clean, and orderly appearance throughout the facility
- Use employer reporting tool to scan and distribute employer results and paperwork
- Review clinician transcriptions and enter applicable charges via internal charge entry system.
- Perform some medical assistant duties such as breath alcohol tests, drug screens, TB skin test reads and/or other duties as assigned/approved by medical leadership
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications:
Education Level: High School Diploma or GED
Job-Related Experience
- 6 months to 1 year
- Working knowledge of state-specific occupational medicine requirements preferred
Job-Related Skills/Competencies
- Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
- Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
- Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
- The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
- Demonstrated effective communication and interaction with employers, patients, providers, and other employees
- Demonstrated ability to maintain working relationship with all levels of employees
- Demonstrated excellent customer service skills
- Demonstrated intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications
- Ability to perform all aspects of front office operations
- Drive to achieve or exceed established service standards
- 401(k) Retirement Plan with Employer Match
- Medical, Vision, Prescription, Telehealth, & Dental Plans
- Life & Disability Insurance
- Paid Time Off & Extended Illness Days Offered
- Colleague Referral Bonus Program
- Tuition Reimbursement
- Commuter Benefits
- Dependent Care Spending Account
- Employee Discounts
This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.
Concentra
Patient Service Specialist
Huber Heights, Ohio
New 18h ago10,000+ employees
Job functions:
High school diploma or GED
Job Description
Overview:
The Patient Service Specialist performs complex administrative duties including but not limited to patient registration, patient scheduling, providing excellent customer service to clients, and management of multi-line phone system. This role requires a general knowledge of various systems and/or procedures. This position ensures that every patient is treated with quality clinical care and is provided a welcoming and respectful experience.
Responsibilities:
Job-Related Experience
Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.
Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.
The Patient Service Specialist performs complex administrative duties including but not limited to patient registration, patient scheduling, providing excellent customer service to clients, and management of multi-line phone system. This role requires a general knowledge of various systems and/or procedures. This position ensures that every patient is treated with quality clinical care and is provided a welcoming and respectful experience.
- Greet patients and visitors
- Communicate wait times to patients and direct them accordingly
- Obtain authorization, as needed, to process patients for services
- Check in patients using appropriate patient management system
- Explain all required forms to patients and ensure proper completion of all paperwork
- Answer incoming telephone lines and direct the caller accordingly
- Contact patients regarding appointment reminders, rescheduling, or cancellations.
- Check out patients in appropriate patient management system and distribute records
- File paperwork, medical records, and correspondence
- Maintain inventory of office supplies and printed forms
- Manage dissemination of all paperwork to outside parties including non-injury, custody, and control forms
- Follow HIPAA guidelines and safety rules
- Attend center staff meetings
- Participate in initial and ongoing training as required
- Complete processing of patient referrals including accurate checkout, paperwork processing, patient education, and communication with Client Support Group
- Assist Center Operations Director or other leader in managing daily administrative functions
- Assist in maintaining a neat, clean, and orderly appearance throughout the facility
- Use employer reporting tool to scan and distribute employer results and paperwork
- Review clinician transcriptions and enter applicable charges via internal charge entry system.
- Perform some medical assistant duties such as breath alcohol tests, drug screens, TB skin test reads and/or other duties as assigned/approved by medical leadership
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications:
Education Level: High School Diploma or GED
Job-Related Experience
- 6 months to 1 year
- Working knowledge of state-specific occupational medicine requirements preferred
Job-Related Skills/Competencies
- Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
- Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
- Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
- The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
- Demonstrated effective communication and interaction with employers, patients, providers, and other employees
- Demonstrated ability to maintain working relationship with all levels of employees
- Demonstrated excellent customer service skills
- Demonstrated intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications
- Ability to perform all aspects of front office operations
- Drive to achieve or exceed established service standards
- 401(k) Retirement Plan with Employer Match
- Medical, Vision, Prescription, Telehealth, & Dental Plans
- Life & Disability Insurance
- Paid Time Off & Extended Illness Days Offered
- Colleague Referral Bonus Program
- Tuition Reimbursement
- Commuter Benefits
- Dependent Care Spending Account
- Employee Discounts
This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.
See All 15 Patient Service Specialist Jobs in Ohio
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Find JobsPatient Service Specialist Jobs by City in Ohio
Where Ohio roles are concentrated, by current openings.
Cincinnati
5 jobsDover
1 jobCanton
1 jobElyria
1 jobPowell
1 jobHolland
1 jobColumbus
1 jobHilliard
1 jobBrunswick
1 jobHuber Heights
1 jobWilloughby Hills
1 jobPatient Service Specialist Job Market in Ohio
A snapshot from current Ohio openings, updated as new roles post.
Who's Hiring
What Ohio Employers Look For
The qualifications that appear most often in patient service specialist jobs across Ohio.
- High school diploma or GED required by most Ohio healthcare employers
- Experience with electronic health records systems such as Epic or Cerner
- Knowledge of medical billing, insurance verification, and prior authorization processes
- Strong communication skills for in-person and telephone patient interactions
- Ability to handle confidential patient information in compliance with HIPAA regulations
- Customer service or administrative experience in a medical or clinical setting preferred
Patient Service Specialist Jobs in Ohio: Frequently Asked Questions
How do you become a patient service specialist in Ohio?
A high school diploma or equivalent is the baseline requirement for most Ohio employers, though an associate degree in health information technology or medical administration gives candidates a clear edge. Ohio does not require a state-issued license specifically for patient service specialists, but employers strongly favor candidates who have completed a medical billing or health information certificate program through a community college such as Columbus State or Cuyahoga Community College. Proficiency in electronic health records platforms is typically expected before or shortly after hire.
Which companies hire patient service specialists in Ohio?
Employers hiring patient service specialists in Ohio right now include NovaCare, Concentra, and The HealthCare Connection, based on current listings on Migrate Mate as of August 2026. Ohio's large integrated health systems and physician group practices generate the most consistent volume of openings across the state.
Which Ohio cities have the most patient service specialist jobs?
Cincinnati, Dover, and Canton lead Ohio for patient service specialist openings. Columbus drives volume through OhioHealth and Nationwide Children's Hospital, Cleveland's concentration of major health systems including Cleveland Clinic and MetroHealth sustains strong demand, and Cincinnati benefits from the presence of UC Health and TriHealth serving a large regional population.
How can I get hired as a patient service specialist in Ohio with little or no experience?
The most realistic entry path is applying to patient access or patient registration associate roles at large Ohio health systems, which regularly hire candidates without direct healthcare experience. OhioHealth, Cleveland Clinic, and Nationwide Children's Hospital run structured onboarding programs that train new hires on Epic and internal workflows. A completed certificate in medical billing or health information from Columbus State Community College or Sinclair Community College signals readiness to employers. Coming from a customer service, retail, or front-desk background also opens the door at many Ohio facilities.
Where can I find and apply to patient service specialist jobs in Ohio?
You can find and apply to patient service specialist jobs in Ohio on Migrate Mate, which lists current Ohio openings from health systems, physician groups, and outpatient facilities. Find roles that fit your experience and location, then apply directly through each listing.
See All 15 Patient Service Specialist Jobs in Ohio
Find roles in Ohio that match your experience and apply in just a few clicks.
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