Patient Service Specialist Jobs in Ohio
Patient Service Specialist jobs in Ohio are open across Cleveland, Columbus, and Cincinnati and other Ohio metros, with employers like Cleveland Clinic, University Hospitals, and Nationwide Children's Hospital hiring at every experience level. Find a role that fits below and apply directly.
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Showing 5 of 231+ Patient Service Specialist jobs
INTRODUCTION
Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world.
Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. Patient Service Specialists deliver what matters most to our patients and their families, ensure exceptional experiences and thrive on making positive impacts in the community. The Patient Service Specialist role is a great steppingstone to other careers within customer service and other departments with Cleveland Clinic.
A caregiver in this position works variable schedule across the region. A minimum of 16 hours per pay period. Hours may vary between days/evenings/nights/weekends.
YOUR ROLE AND RESPONSIBILITIES
A caregiver who excels in this role will:
- Provide a comprehensive, proactive and “Patients First” experience for patients and visitors.
- Investigate, triage and resolve patient issues using the established HEART model.
- Create a welcome and professional environment, interact with patients and ensure stellar patient experiences.
- Perform patient registration, visit preparation, telephone triage, insurance verification, co-pay collection, patient and record tracking, scheduling, arrival and/or departure desk activities and screening and scheduling of interpreter services.
- Enter and maintain confidential patient information.
- Recruit, enroll and educate patients on MyChart and Appointment Pass.
BASIC QUALIFICATIONS
Minimum qualifications for the ideal future caregiver include:
- High school diploma or GED and two years of experience in patient registration, appointment scheduling, insurance processing or customer service OR an associate’s degree and one year of experience OR a bachelor’s degree.
PREFERRED QUALIFICATIONS
Preferred qualifications for the ideal future caregiver include:
- Knowledge of medical terminology.
- Strong customer service background.
- Recent EPIC experience.
- Previous Patient Service Specialist Experience within the last three years.
Physical Requirements
- Dexterity sufficient to operate a PC and other office equipment.
- Requires extended periods of standing, walking or sitting.
- Good visual acuity through normal or corrected vision.
- Must be able to navigate various locations and function in a fast-paced, hectic environment.
- Ability to lift and transport up to 25 pounds.
PERSONAL PROTECTIVE EQUIPMENT
Follows standard precautions using personal protective equipment as required.
PAY RANGE
- Minimum hourly: $18.50
- Maximum hourly: $18.50
The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic’s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).
INTRODUCTION
Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world.
Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. Patient Service Specialists deliver what matters most to our patients and their families, ensure exceptional experiences and thrive on making positive impacts in the community. The Patient Service Specialist role is a great steppingstone to other careers within customer service and other departments with Cleveland Clinic.
A caregiver in this position works variable schedule across the region. A minimum of 16 hours per pay period. Hours may vary between days/evenings/nights/weekends.
YOUR ROLE AND RESPONSIBILITIES
A caregiver who excels in this role will:
- Provide a comprehensive, proactive and “Patients First” experience for patients and visitors.
- Investigate, triage and resolve patient issues using the established HEART model.
- Create a welcome and professional environment, interact with patients and ensure stellar patient experiences.
- Perform patient registration, visit preparation, telephone triage, insurance verification, co-pay collection, patient and record tracking, scheduling, arrival and/or departure desk activities and screening and scheduling of interpreter services.
- Enter and maintain confidential patient information.
- Recruit, enroll and educate patients on MyChart and Appointment Pass.
BASIC QUALIFICATIONS
Minimum qualifications for the ideal future caregiver include:
- High school diploma or GED and two years of experience in patient registration, appointment scheduling, insurance processing or customer service OR an associate’s degree and one year of experience OR a bachelor’s degree.
PREFERRED QUALIFICATIONS
Preferred qualifications for the ideal future caregiver include:
- Knowledge of medical terminology.
- Strong customer service background.
- Recent EPIC experience.
- Previous Patient Service Specialist Experience within the last three years.
Physical Requirements
- Dexterity sufficient to operate a PC and other office equipment.
- Requires extended periods of standing, walking or sitting.
- Good visual acuity through normal or corrected vision.
- Must be able to navigate various locations and function in a fast-paced, hectic environment.
- Ability to lift and transport up to 25 pounds.
PERSONAL PROTECTIVE EQUIPMENT
Follows standard precautions using personal protective equipment as required.
PAY RANGE
- Minimum hourly: $18.50
- Maximum hourly: $18.50
The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic’s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).
See All 231+ Patient Service Specialist Jobs in Ohio
Find roles in Ohio that match your experience and apply in just a few clicks.
Find JobsPatient Service Specialist Jobs by City in Ohio
Where Ohio roles are concentrated, by current openings.
Patient Service Specialist Job Market in Ohio
A snapshot from current Ohio openings, updated as new roles post.
Who's Hiring
- Cleveland Clinic41
- University Hospitals37
- Nationwide Children's Hospital22
- Aspen Dental15
- Mountain States Physician Group13
Top Industries Hiring
- Healthcare & Medical Services175
- Education29
- Non-Profit & Social Services22
- Science & Research21
- Human Resources8
What Ohio Employers Look For
The qualifications that appear most often in patient service specialist jobs across Ohio.
- High school diploma or GED with one or more years of medical front-office experience
- Proficiency in an electronic medical records system such as Epic, Cerner, or Athenahealth
- Knowledge of insurance verification, copay collection, and prior authorization processes
- Strong verbal communication skills for in-person and phone-based patient interaction
- Familiarity with HIPAA regulations and patient privacy requirements
- Medical terminology knowledge sufficient to support scheduling and clinical intake
Patient Service Specialist Jobs in Ohio: Frequently Asked Questions
How many patient service specialist jobs are there in Ohio?
There are 231+ patient service specialist openings in Ohio on Migrate Mate as of June 2026, with the most roles in Cleveland, Columbus, and Cincinnati. New positions post regularly as employers across Ohio hire.
Which Ohio cities have the most patient service specialist jobs?
Cleveland, Columbus, and Cincinnati have the most patient service specialist openings in Ohio right now, with additional roles spread across smaller metros statewide.
Which companies hire patient service specialists in Ohio?
Employers hiring patient service specialists in Ohio include Cleveland Clinic, University Hospitals, and Nationwide Children's Hospital, based on current listings on Migrate Mate as of June 2026.
Are there remote patient service specialist jobs in Ohio?
Yes. About 4% of patient service specialist openings tied to Ohio are remote or hybrid as of June 2026. The rest are on-site roles based in Ohio metros.
How do I apply for patient service specialist jobs in Ohio?
You can apply to patient service specialist jobs in Ohio directly on Migrate Mate. Search the listings above, find roles that match your experience and preferred Ohio location, then apply to each one that fits.
See All 231+ Patient Service Specialist Jobs in Ohio
Find roles in Ohio that match your experience and apply in just a few clicks.
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