Patient Service Specialist Jobs in Maryland
Patient Service Specialist jobs in Maryland are concentrated in hospital systems, outpatient clinics, and specialty medical practices, with demand at every level from entry-level front desk roles to senior patient access coordinators. The heaviest hiring is in Baltimore, Bethesda, and Silver Spring, where institutions like Johns Hopkins Medicine, University of Maryland Medical System, and MedStar Health maintain large administrative workforces. Scheduling coordination, insurance verification, and patient intake are the most sought-after specialties in current Maryland listings. See the openings below and apply to the ones that match your experience.
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Showing 5 of 10+ Patient Service Specialist jobs
Position: Patient Service Specialist
Location: 116 Defense Highway, Suite 101, Annapolis, MD 21401
Type of Employment: Full-time
Schedule: Monday-Friday 7:00am-3:30pm and two days a week 11:00am-7:30pm
Compensation: $17.00 - $19.00/hour (pending experience)
When patients enter our outpatient physical therapy center in Annapolis, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.
Why Join Us: (benefits for full-time at 32+ hours/week)
- Start Strong: Our mentorship and orientation programs ensure a successful transition
- Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
- Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
- Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection
Check out the video below for additional insight into the work of our Patient Service Specialists!
Responsibilities:
- Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
- Schedule patient appointments in person and via phone
- Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
- Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications
Minimum:
- High School Diploma or GED
Preferred:
- 1 Year Front Desk experience
- Healthcare experience
Position: Patient Service Specialist
Location: 116 Defense Highway, Suite 101, Annapolis, MD 21401
Type of Employment: Full-time
Schedule: Monday-Friday 7:00am-3:30pm and two days a week 11:00am-7:30pm
Compensation: $17.00 - $19.00/hour (pending experience)
When patients enter our outpatient physical therapy center in Annapolis, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.
Why Join Us: (benefits for full-time at 32+ hours/week)
- Start Strong: Our mentorship and orientation programs ensure a successful transition
- Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
- Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
- Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection
Check out the video below for additional insight into the work of our Patient Service Specialists!
Responsibilities:
- Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
- Schedule patient appointments in person and via phone
- Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
- Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications
Minimum:
- High School Diploma or GED
Preferred:
- 1 Year Front Desk experience
- Healthcare experience
See All 10 Patient Service Specialist Jobs in Maryland
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Find JobsPatient Service Specialist Jobs by City in Maryland
Where Maryland roles are concentrated, by current openings.
Patient Service Specialist Job Market in Maryland
A snapshot from current Maryland openings, updated as new roles post.
Who's Hiring
What Maryland Employers Look For
The qualifications that appear most often in patient service specialist jobs across Maryland.
- High school diploma or GED recognized by a Maryland-accredited institution
- One or more years of experience in medical front office or patient registration
- Working knowledge of electronic health record systems such as Epic or Cerner
- Familiarity with insurance verification, prior authorization, and billing codes
- Strong written and verbal communication skills for diverse patient populations
- Ability to handle scheduling, referrals, and multi-line phone systems simultaneously
Patient Service Specialist Jobs in Maryland: Frequently Asked Questions
How do you become a patient service specialist in Maryland?
Most Maryland employers require a high school diploma or equivalent and prefer candidates with some healthcare administrative coursework or a medical office assistant certificate from a community college. Maryland does not issue a state license specifically for patient service specialists, so hiring decisions turn on demonstrated experience with electronic health records, insurance processes, and patient communication. Completing a certified medical administrative assistant program through institutions like the Community College of Baltimore County strengthens a candidate's profile considerably.
Which companies hire patient service specialists in Maryland?
Maryland patient service specialist roles are posted by NovaCare, Choptank Community Health System, and Adventist HealthCare and others right now, based on current listings on Migrate Mate as of October 2026. Maryland's dense concentration of academic medical centers and regional health networks means large integrated systems generate the most consistent volume of openings across the state.
Which Maryland cities have the most patient service specialist jobs?
Goldsboro, Rockville, and Odenton are the Maryland cities with the most patient service specialist openings. Baltimore anchors the market as home to Johns Hopkins Medicine and the University of Maryland Medical System, while Bethesda and Silver Spring benefit from their proximity to MedStar and NIH-affiliated facilities, making the I-270 and outer Beltway corridor a secondary concentration of healthcare administrative roles.
How can I get hired as a patient service specialist in Maryland with little or no experience?
The most realistic entry path is applying to patient access representative or medical receptionist roles at large Maryland health systems, which regularly bring on candidates through new-hire training cohorts. Johns Hopkins Health System and MedStar Health both post entry-level patient access positions designed for candidates transitioning from retail, hospitality, or call center backgrounds. Completing a short medical office assistant certificate and gaining familiarity with Epic through free online training gives applicants a measurable edge over other first-time candidates.
Where can I find and apply to patient service specialist jobs in Maryland?
You can find and apply to patient service specialist jobs in Maryland on Migrate Mate, which lists current Maryland openings. Search the listings, find the roles that match your background and target location, and apply directly to the ones that fit.
See All 10 Patient Service Specialist Jobs in Maryland
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