Patient Service Specialist Jobs in Tennessee
Patient Service Specialist jobs in Tennessee are concentrated in hospital systems, multi-specialty physician groups, and outpatient clinic networks, with steady demand at both entry and experienced levels. Nashville, Memphis, and Knoxville anchor most of the hiring, where large employers like HCA Healthcare, Vanderbilt University Medical Center, and Baptist Memorial Health Care maintain significant patient-facing staffing needs. Scheduling coordination, insurance verification, and patient intake are the most in-demand specialties across the state. Find a role that fits below and apply directly.
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Showing 5 of 8+ Patient Service Specialist jobs
Discover Vanderbilt Health : With eight hospitals and over 180 clinics, we are the region’s largest comprehensive academic health system. Vanderbilt Health has a long tradition of providing world-class care to the people of the Mid-South, living out our mission of moving medicine forward through preeminent programs in patient care, education and research. Here you’ll find a spirit of collaboration and a supportive community where your expertise is valued, your knowledge expanded and your uniqueness celebrated. We are committed to fostering an environment where talented, compassionate people are united in bringing the most advanced care to our neighbors throughout the region.
Organization:
DOT 10 Admin TeamJob Summary:
Provides service to patient before, during or post-appointment with minimal guidance. Facilitates efficient workflow, supports appropriate use of technology, and engages in effective communication. Navigates complex patients to include scheduling with multiple services or coordination with outside facilities or providers..
Position Hours:
Monday - Friday 7:30 am - 4:00 pm
No nights
No holidays
No Weekends
Getting care for children with serious, long-term health problems can be challenging for parents and care givers. That's why we have the Complex Care Program at Monroe Carell. We help make sure everyone who gives your child medical care knows what they need. And we make it easier for you by providing that care in as few visits as possible.
We specialize in helping children with severe, chronic disease affecting multiple organ systems. Many of the children we follow depend on medical technology. Our team members are experts in working with gastrostomy tubes, tracheostomies and other devices. We c oordinate your child's inpatient care and follow up with your local pediatrician. In the hospital, we work with subspecialists as they visit your child to ensure they are aware of your child's needs. We also see your child in quarterly outpatient visits to continue supporting your family through the year.
KEY RESPONSIBILITIES
- Proficiently performs all Associate Patient Service Specialist job responsibilities.
- Schedules appointments and procedures through clinical communication, work queues, and patient portal messages
- Manages registration and patient work queues.
- Coordinates with patients and/or outside facilities to ensure all pre-appointment orders and consults have been received and ready to view prior to patient visit.
- Communicates with patients through the patient portal using critical decision making to route appropriately as applicable.
- The responsibilities listed are a general overview of the position and additional duties may be assigned.
TECHNICAL CAPABILITIES
- CUSTOMER SERVICE (Intermediate): A continuing focus on the needs and requirements of customers, anticipating their needs, remaining sensitive to customers while performing services for them, responsive to customer needs.
- PATIENT SCHEDULING (Novice): The ability to coordinate and schedule patient appointments, procedures and other office visits with various computer systems in the hospital or clinic.
- PATIENT DOCUMENTATION (Novice): The ability to receive and record patient information.
- MEDICAL TERMINOLOGY & DOCUMENTATION (Novice): The ability to comprehend medical terminology and
- APPOINTMENT & PRODECURAL SCHEDULING (Fundamental Awareness): The ability to coordinate and schedule diagnostic testing and procedures within various computer systems in the hospital.
Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more.
At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose.
Core Accountabilities:
* Organizational Impact: Performs tasks that are typically routine that may impact team's performance with occasional guidance. * Problem Solving/ Complexity of work: Utilizes some discretion and research to solve routine problems. * Breadth of Knowledge: Applies knowledge of standards, established processes and procedure that apply to your own job. * Team Interaction: Provides guidance to entry level co-workers.Core Capabilities :
Supporting Colleagues : Develops Self and Others: Continuously improves own skills by identifying development opportunities.- Builds and Maintains Relationships: Seeks to understand colleagues' priorities, working styles and develops relationships across areas.- Communicates Effectively: Openly shares information with others and communicates in a clear and courteous manner. Delivering Excellent Services: - Serves Others with Compassion: Invests time to understand the problems, needs of others and how to provide excellent service.- Solves Complex Problems: Seeks to understand issues, solves routine problems, and raises proper concerns in a timely manner. - Offers Meaningful Advice and Support: Listens carefully to understand the issues and provides accurate information and support. Ensuring High Quality: - Performs Excellent Work: Checks work quality before delivery and asks relevant questions to meet quality standards. - Fulfills Safety and Regulatory Requirements: Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department. Managing Resources Effectively : - Demonstrates Accountability: Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service. - Stewards Organizational Resources: Displays understanding of how personal actions will impact departmental resources. - Makes Data Driven Decisions: Uses accurate information and good decision making to consistently achieve results on time and without error. Fostering Innovation : - Generates New Ideas: Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them. - Applies Technology: Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action. - Adapts to Change: Embraces changes by keeping an open mind to changing plans and incorporates change instructions into own area of work.Position Qualifications:
Responsibilities:
Certifications:
Work Experience:
Relevant Work ExperienceExperience Level:
1 yearEducation:
High School Diploma or GEDThis role offers the opportunity to make a meaningful impact within Vanderbilt Health, supported by a comprehensive benefits package which may include health, disability, retirement and/or wellness offerings to enhance your well-being and professional growth.
Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled.
Discover Vanderbilt Health : With eight hospitals and over 180 clinics, we are the region’s largest comprehensive academic health system. Vanderbilt Health has a long tradition of providing world-class care to the people of the Mid-South, living out our mission of moving medicine forward through preeminent programs in patient care, education and research. Here you’ll find a spirit of collaboration and a supportive community where your expertise is valued, your knowledge expanded and your uniqueness celebrated. We are committed to fostering an environment where talented, compassionate people are united in bringing the most advanced care to our neighbors throughout the region.
Organization:
DOT 10 Admin TeamJob Summary:
Provides service to patient before, during or post-appointment with minimal guidance. Facilitates efficient workflow, supports appropriate use of technology, and engages in effective communication. Navigates complex patients to include scheduling with multiple services or coordination with outside facilities or providers..
Position Hours:
Monday - Friday 7:30 am - 4:00 pm
No nights
No holidays
No Weekends
Getting care for children with serious, long-term health problems can be challenging for parents and care givers. That's why we have the Complex Care Program at Monroe Carell. We help make sure everyone who gives your child medical care knows what they need. And we make it easier for you by providing that care in as few visits as possible.
We specialize in helping children with severe, chronic disease affecting multiple organ systems. Many of the children we follow depend on medical technology. Our team members are experts in working with gastrostomy tubes, tracheostomies and other devices. We c oordinate your child's inpatient care and follow up with your local pediatrician. In the hospital, we work with subspecialists as they visit your child to ensure they are aware of your child's needs. We also see your child in quarterly outpatient visits to continue supporting your family through the year.
KEY RESPONSIBILITIES
- Proficiently performs all Associate Patient Service Specialist job responsibilities.
- Schedules appointments and procedures through clinical communication, work queues, and patient portal messages
- Manages registration and patient work queues.
- Coordinates with patients and/or outside facilities to ensure all pre-appointment orders and consults have been received and ready to view prior to patient visit.
- Communicates with patients through the patient portal using critical decision making to route appropriately as applicable.
- The responsibilities listed are a general overview of the position and additional duties may be assigned.
TECHNICAL CAPABILITIES
- CUSTOMER SERVICE (Intermediate): A continuing focus on the needs and requirements of customers, anticipating their needs, remaining sensitive to customers while performing services for them, responsive to customer needs.
- PATIENT SCHEDULING (Novice): The ability to coordinate and schedule patient appointments, procedures and other office visits with various computer systems in the hospital or clinic.
- PATIENT DOCUMENTATION (Novice): The ability to receive and record patient information.
- MEDICAL TERMINOLOGY & DOCUMENTATION (Novice): The ability to comprehend medical terminology and
- APPOINTMENT & PRODECURAL SCHEDULING (Fundamental Awareness): The ability to coordinate and schedule diagnostic testing and procedures within various computer systems in the hospital.
Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more.
At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose.
Core Accountabilities:
* Organizational Impact: Performs tasks that are typically routine that may impact team's performance with occasional guidance. * Problem Solving/ Complexity of work: Utilizes some discretion and research to solve routine problems. * Breadth of Knowledge: Applies knowledge of standards, established processes and procedure that apply to your own job. * Team Interaction: Provides guidance to entry level co-workers.Core Capabilities :
Supporting Colleagues : Develops Self and Others: Continuously improves own skills by identifying development opportunities.- Builds and Maintains Relationships: Seeks to understand colleagues' priorities, working styles and develops relationships across areas.- Communicates Effectively: Openly shares information with others and communicates in a clear and courteous manner. Delivering Excellent Services: - Serves Others with Compassion: Invests time to understand the problems, needs of others and how to provide excellent service.- Solves Complex Problems: Seeks to understand issues, solves routine problems, and raises proper concerns in a timely manner. - Offers Meaningful Advice and Support: Listens carefully to understand the issues and provides accurate information and support. Ensuring High Quality: - Performs Excellent Work: Checks work quality before delivery and asks relevant questions to meet quality standards. - Fulfills Safety and Regulatory Requirements: Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department. Managing Resources Effectively : - Demonstrates Accountability: Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service. - Stewards Organizational Resources: Displays understanding of how personal actions will impact departmental resources. - Makes Data Driven Decisions: Uses accurate information and good decision making to consistently achieve results on time and without error. Fostering Innovation : - Generates New Ideas: Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them. - Applies Technology: Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action. - Adapts to Change: Embraces changes by keeping an open mind to changing plans and incorporates change instructions into own area of work.Position Qualifications:
Responsibilities:
Certifications:
Work Experience:
Relevant Work ExperienceExperience Level:
1 yearEducation:
High School Diploma or GEDThis role offers the opportunity to make a meaningful impact within Vanderbilt Health, supported by a comprehensive benefits package which may include health, disability, retirement and/or wellness offerings to enhance your well-being and professional growth.
Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled.
See All 8 Patient Service Specialist Jobs in Tennessee
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Find JobsPatient Service Specialist Jobs by City in Tennessee
Where Tennessee roles are concentrated, by current openings.
Patient Service Specialist Job Market in Tennessee
A snapshot from current Tennessee openings, updated as new roles post.
Who's Hiring
What Tennessee Employers Look For
The qualifications that appear most often in patient service specialist jobs across Tennessee.
- High school diploma or GED recognized by a Tennessee educational institution
- Minimum one year of experience in a medical front-office or patient registration setting
- Working knowledge of electronic health record systems such as Epic or Cerner
- Demonstrated ability to verify insurance eligibility and obtain prior authorizations
- Strong communication skills for coordinating with clinical staff and patients in person
- Familiarity with HIPAA privacy requirements and patient confidentiality standards
Patient Service Specialist Jobs in Tennessee: Frequently Asked Questions
How do you become a patient service specialist in Tennessee?
Most Tennessee employers require a high school diploma or equivalent and then provide on-the-job training in their specific EHR platform and scheduling workflows. While Tennessee does not issue a state license for this role, many hiring managers prefer candidates who have completed a medical administrative assistant program at a Tennessee community college such as Nashville State, Pellissippi State, or Southwest Tennessee Community College. A Certified Medical Administrative Assistant credential strengthens any application.
Which companies hire patient service specialists in Tennessee?
Employers hiring patient service specialists in Tennessee right now include Vanderbilt Health, Unifi Healthcare, and Select Physical Therapy, based on current listings on Migrate Mate as of August 2026. Tennessee's large integrated health systems and multispecialty physician groups generate the most consistent volume of openings across the state.
Which Tennessee cities have the most patient service specialist jobs?
Nashville, Dickson, and Brentwood have the most patient service specialist openings in Tennessee. Nashville leads because of the high concentration of health system headquarters and corporate medical offices based there, while Memphis benefits from its major academic medical centers and regional referral hospitals, and Knoxville draws volume from the University of Tennessee Medical Center and its affiliated outpatient network.
Are there remote patient service specialist jobs in Tennessee?
Yes, but they are limited. About 0% of patient service specialist openings tied to Tennessee are remote or hybrid as of August 2026, reflecting the largely on-site nature of patient-facing reception and registration duties. The portions of the role most likely to be performed remotely are insurance verification, prior authorization processing, and appointment scheduling for larger health system call centers.
How can I get hired as a patient service specialist in Tennessee with little or no experience?
The most realistic entry path is applying for a patient registration representative or front-desk medical receptionist role at a Tennessee community hospital or outpatient clinic, where employers routinely hire candidates without prior healthcare experience and train them on EHR systems in-house. Large Tennessee systems like HCA Healthcare and Vanderbilt University Medical Center run structured new-employee onboarding programs that include medical terminology and billing basics. Completing even a short medical administrative assistant course at a local community college and earning a Certified Medical Administrative Assistant credential gives candidates a clear edge over applicants with no credentials.
Where can I find and apply to patient service specialist jobs in Tennessee?
You can find and apply to patient service specialist jobs in Tennessee on Migrate Mate, which lists current Tennessee openings from employers across the state. Search the listings for roles that match your experience and location, then apply directly to the ones that fit.
See All 8 Patient Service Specialist Jobs in Tennessee
Find roles in Tennessee that match your experience and apply in just a few clicks.
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