Patient Service Specialist Jobs in North Carolina
Patient Service Specialist jobs in North Carolina are open across Charlotte, Greensboro, and Wilmington and other North Carolina metros, with employers like Novant Health, Cone Health, and UNC Health hiring at every experience level. Find a role that fits below and apply directly.
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Showing 5 of 211+ Patient Service Specialist jobs
INTRODUCTION
The Patient Access ED Registration Specialist is the first point of contact and creates a welcoming environment to include anticipation and action on the needs of our internal and external customers in the emergency department care setting. The role is responsible for accurately identifying patients and completing demographic, financial, regulatory and medical information.
ESSENTIAL JOB FUNCTION:
- Utilizes tools and resources to perform responsibilities accurately and efficiently to obtain and enter required information for registration into the electronic health system.
- Follows prescribed procedures for positive identification and medical record number assignment and reviews demographic and insurance information for completeness, and follows through with correcting any deficiencies, so collection efforts are not delayed due to insufficient or incorrect information.
- Ensures EMTALA compliant registration steps are taken for emergency department patients.
- Identifies patients who present with critical symptoms and activates clinical protocols.
- Ensures ALL appropriate regulatory signatures are obtained.
- Thoroughly and accurately documents insurance verification information, identifying deductibles, copayments, coinsurance, and policy limitations and verifies patient liabilities with payers, calculates patient payment, requests payment at the time of registration and documents in the EHR.
- Consistently displays good customer service behaviors to ALL patients and visitors to promote positive patient experiences.
- Assists patients to their destination as needed and manages patient visitor flow according to hospital policy and safety guidelines.
- Performs other duties as assigned.
Education:
Required: Associate degree in healthcare administration, medical office administration, or related field required. 4 Years related experience in lieu of associates degree.
Experience:
Required: 1 year experience in a healthcare setting, particularly in patient registration, insurance verification, or a similar administrative role.
LICENSURE/CERTIFICATION/LISTING:
Preferred: Certification in healthcare administration (e.g., Certified Healthcare Access Associate – CHAA).
INTRODUCTION
The Patient Access ED Registration Specialist is the first point of contact and creates a welcoming environment to include anticipation and action on the needs of our internal and external customers in the emergency department care setting. The role is responsible for accurately identifying patients and completing demographic, financial, regulatory and medical information.
ESSENTIAL JOB FUNCTION:
- Utilizes tools and resources to perform responsibilities accurately and efficiently to obtain and enter required information for registration into the electronic health system.
- Follows prescribed procedures for positive identification and medical record number assignment and reviews demographic and insurance information for completeness, and follows through with correcting any deficiencies, so collection efforts are not delayed due to insufficient or incorrect information.
- Ensures EMTALA compliant registration steps are taken for emergency department patients.
- Identifies patients who present with critical symptoms and activates clinical protocols.
- Ensures ALL appropriate regulatory signatures are obtained.
- Thoroughly and accurately documents insurance verification information, identifying deductibles, copayments, coinsurance, and policy limitations and verifies patient liabilities with payers, calculates patient payment, requests payment at the time of registration and documents in the EHR.
- Consistently displays good customer service behaviors to ALL patients and visitors to promote positive patient experiences.
- Assists patients to their destination as needed and manages patient visitor flow according to hospital policy and safety guidelines.
- Performs other duties as assigned.
Education:
Required: Associate degree in healthcare administration, medical office administration, or related field required. 4 Years related experience in lieu of associates degree.
Experience:
Required: 1 year experience in a healthcare setting, particularly in patient registration, insurance verification, or a similar administrative role.
LICENSURE/CERTIFICATION/LISTING:
Preferred: Certification in healthcare administration (e.g., Certified Healthcare Access Associate – CHAA).
See All 211+ Patient Service Specialist Jobs in North Carolina
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Find JobsPatient Service Specialist Jobs by City in North Carolina
Where North Carolina roles are concentrated, by current openings.
Patient Service Specialist Job Market in North Carolina
A snapshot from current North Carolina openings, updated as new roles post.
Who's Hiring
- Novant Health64
- Cone Health34
- UNC Health27
- Atrium Health21
- Aspen Dental7
Top Industries Hiring
- Healthcare & Medical Services190
- Education10
- Medical Devices4
- Biotechnology & Pharmaceuticals2
- Distribution & Wholesale2
What North Carolina Employers Look For
The qualifications that appear most often in patient service specialist jobs across North Carolina.
- High school diploma or GED with one or more years of medical front-office experience
- Proficiency in an electronic medical records system such as Epic, Cerner, or Athenahealth
- Knowledge of insurance verification, copay collection, and prior authorization processes
- Strong verbal communication skills for in-person and phone-based patient interaction
- Familiarity with HIPAA regulations and patient privacy requirements
- Medical terminology knowledge sufficient to support scheduling and clinical intake
Patient Service Specialist Jobs in North Carolina: Frequently Asked Questions
How many patient service specialist jobs are there in North Carolina?
There are 211+ patient service specialist openings in North Carolina on Migrate Mate as of June 2026, with the most roles in Charlotte, Greensboro, and Wilmington. New positions post regularly as employers across North Carolina hire.
Which North Carolina cities have the most patient service specialist jobs?
Charlotte, Greensboro, and Wilmington have the most patient service specialist openings in North Carolina right now, with additional roles spread across smaller metros statewide.
Which companies hire patient service specialists in North Carolina?
Employers hiring patient service specialists in North Carolina include Novant Health, Cone Health, and UNC Health, based on current listings on Migrate Mate as of June 2026.
Are there remote patient service specialist jobs in North Carolina?
Yes. About 4% of patient service specialist openings tied to North Carolina are remote or hybrid as of June 2026. The rest are on-site roles based in North Carolina metros.
How do I apply for patient service specialist jobs in North Carolina?
You can apply to patient service specialist jobs in North Carolina directly on Migrate Mate. Search the listings above, find roles that match your experience and preferred North Carolina location, then apply to each one that fits.
See All 211+ Patient Service Specialist Jobs in North Carolina
Find roles in North Carolina that match your experience and apply in just a few clicks.
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