Patient Service Specialist Jobs in Virginia
Patient Service Specialist jobs in Virginia are concentrated in Northern Virginia, Richmond, and the Hampton Roads area, where large integrated health systems and federal health contractors maintain consistent hiring volume at every experience level. Employers like Inova Health System, VCU Health, and Sentara Healthcare regularly fill patient service specialist roles across front-desk, scheduling, and care coordination functions. Demand is strongest in outpatient clinic settings, behavioral health, and multi-specialty group practices. Find a role that fits below and apply directly.
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Position: Patient Service Specialist
Location: Alexandria, VA (Hinson Farm Rd)
Type of Employment: Full time
Schedule: Weekdays (7am to 3:30pm)
Compensation: $19-$20/hour - (Pending experience)
When patients enter our outpatient physical therapy center in Alexandria, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.
Why Join Us: (benefits for full-time at 32+ hours/week)
- Start Strong: Our mentorship and orientation programs ensure a successful transition
- Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
- Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
- Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection
Check out the video below for additional insight into the work of our Patient Service Specialists!
Responsibilities:
- Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
- Schedule patient appointments in person and via phone
- Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
- Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications
Minimum Qualifications:
- High School Diploma/GED required
- Insurance Verification Experience
- 1 Year of Medical Office Experience
Equal Opportunity Employer/including Disabled/Veterans.
Position: Patient Service Specialist
Location: Alexandria, VA (Hinson Farm Rd)
Type of Employment: Full time
Schedule: Weekdays (7am to 3:30pm)
Compensation: $19-$20/hour - (Pending experience)
When patients enter our outpatient physical therapy center in Alexandria, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.
Why Join Us: (benefits for full-time at 32+ hours/week)
- Start Strong: Our mentorship and orientation programs ensure a successful transition
- Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
- Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
- Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection
Check out the video below for additional insight into the work of our Patient Service Specialists!
Responsibilities:
- Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
- Schedule patient appointments in person and via phone
- Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
- Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications
Minimum Qualifications:
- High School Diploma/GED required
- Insurance Verification Experience
- 1 Year of Medical Office Experience
Equal Opportunity Employer/including Disabled/Veterans.
See All 5 Patient Service Specialist Jobs in Virginia
Find roles in Virginia that match your experience and apply in just a few clicks.
Find JobsPatient Service Specialist Jobs by City in Virginia
Where Virginia roles are concentrated, by current openings.
Patient Service Specialist Job Market in Virginia
A snapshot from current Virginia openings, updated as new roles post.
Who's Hiring
What Virginia Employers Look For
The qualifications that appear most often in patient service specialist jobs across Virginia.
- High school diploma or GED recognized by a Virginia-accredited institution required
- One or more years of experience in a medical front-office or patient-facing role
- Proficiency with electronic health record systems such as Epic or Cerner
- Strong working knowledge of insurance verification and prior authorization processes
- Ability to communicate clearly and professionally with diverse patient populations
- Familiarity with HIPAA privacy regulations and patient confidentiality standards
Patient Service Specialist Jobs in Virginia: Frequently Asked Questions
How do you become a patient service specialist in Virginia?
A high school diploma or equivalent is the baseline requirement for most Virginia employers. No state-issued license is required for the role itself, though positions within licensed healthcare facilities may require completion of a facility-specific onboarding or compliance training program. Many Virginia employers prefer candidates who have completed a medical administrative assistant certificate program at a community college such as Northern Virginia Community College or Reynolds Community College, which provides practical coursework in scheduling, billing, and patient communication.
Which companies hire patient service specialists in Virginia?
Companies currently hiring patient service specialists in Virginia include Select Physical Therapy and Carient Heart & Vascular, per current listings on Migrate Mate as of August 2026. Virginia's concentration of large academic medical centers and federally affiliated health contractors means hiring activity remains steady throughout the year rather than peaking only in certain seasons.
Which Virginia cities have the most patient service specialist jobs?
Reston, Richmond, and Alexandria have the most patient service specialist openings in Virginia. Northern Virginia's density of hospital campuses, urgent care networks, and government health contractors anchors the largest share of openings, while Richmond and Hampton Roads draw significant volume from major health systems like VCU Health and Sentara Healthcare, whose outpatient and specialty clinic networks create ongoing demand across multiple ZIP codes.
Are there remote patient service specialist jobs in Virginia?
Yes, but they're limited. About 0% of patient service specialist openings tied to Virginia are remote or hybrid as of August 2026, reflecting the fact that most of the role involves face-to-face patient interaction at a clinic or facility. The functions most likely to shift to remote or hybrid work are telephone scheduling, insurance verification, and medical records coordination, where patient contact happens over the phone or through a portal rather than in person.
How can I get hired as a patient service specialist in Virginia with little or no experience?
The most realistic entry path is applying for a patient access representative or medical receptionist role at a large Virginia health system, where structured onboarding programs are common. Inova, Sentara, and VCU Health all post associate-level patient services openings that are designed for candidates with no prior clinical background. Completing a short medical administrative assistant certificate at a Virginia community college and gaining familiarity with Epic or Cerner before your first interview gives you a meaningful edge over applicants who apply without any healthcare-specific training.
Where can I find and apply to patient service specialist jobs in Virginia?
You can find and apply to patient service specialist jobs in Virginia on Migrate Mate, which lists current Virginia openings across health systems, outpatient clinics, and specialty practices. Find the roles that fit your experience and location and apply directly to the employers posting them.
See All 5 Patient Service Specialist Jobs in Virginia
Find roles in Virginia that match your experience and apply in just a few clicks.
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