Medical Office Assistant Jobs in Tennessee
Medical office assistant jobs in Tennessee concentrate in outpatient clinics, multi-specialty physician groups, and urgent care networks, with demand at every level from entry-level scheduling roles to experienced clinical documentation specialists. Nashville, Memphis, and Knoxville are the primary hiring hubs, anchored by large systems such as HCA Healthcare, Vanderbilt Health, and Community Health Systems. Front-desk coordination, patient intake, and electronic health records management are the most consistently requested specialties across Tennessee listings. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 32+ Medical Office Assistant jobs
At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in mental healthcare.
Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!
LifeStance Health Values
Belonging: We cultivate a space where everyone can show up as their authentic self.
Empathy: We seek out diverse perspectives and listen to learn without judgment.
Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.
One Team: We realize our full potential when we work together towards our shared purpose.
Benefits
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.
Job Summary:
The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians.
Compensation: Starting at $19.50/hourly, plus quarterly bonus/incentive potential
Location: 9020 Overlook Blvd Suite 130, Brentwood, TN 37027
Duties/Responsibilities:
Operational Excellence:
- Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection.
- Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared.
- General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians.
- Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction.
Patient Support:
- Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes.
- Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner.
- Provide support to patients with requests via phone, email, and/or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc.
- Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service.
- Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed.
- Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance.
- Collect all in-person and telehealth co-payments and account balances at the time of service.
- Complete insurance eligibility verification and reach out to patients to resolve any issues.
Clinician Support:
- Provide general clinician support – assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc.
- Coordinate with clinicians pertaining to any additional patient questions.
- Support clinician schedules by auditing for appointment accuracy.
- Maintain a pleasant, secure, and motivational working environment in the Practice.
Required Skills/Abilities:
- Ability to multitask and prioritize duties to support delivery of high-quality patient experience.
- Ability to work independently and as a team member.
- Strong communication skills, both written and verbal.
- Proficient in using Computer Software Applications (Microsoft Office & EMRs)
- Comfortable handling sensitive and confidential Information (HIPAA)
Education and Experience:
- High School or equivalent required, associates/bachelor’s degree, preferred.
- 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred.
Physical Requirements:
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk, and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, or federal law.
#LI-JK2
LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
LifeStance Health complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact our Human Resources Team at ADA@lifestance.com. Please note: This contact is intended solely for accommodation requests. Inquiries regarding applications, resumes and applicant status should not be sent to this email address as they will not be reviewed or responded to. To apply for a position, please use our official careers page.
At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in mental healthcare.
Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!
LifeStance Health Values
Belonging: We cultivate a space where everyone can show up as their authentic self.
Empathy: We seek out diverse perspectives and listen to learn without judgment.
Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.
One Team: We realize our full potential when we work together towards our shared purpose.
Benefits
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.
Job Summary:
The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians.
Compensation: Starting at $19.50/hourly, plus quarterly bonus/incentive potential
Location: 9020 Overlook Blvd Suite 130, Brentwood, TN 37027
Duties/Responsibilities:
Operational Excellence:
- Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection.
- Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared.
- General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians.
- Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction.
Patient Support:
- Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes.
- Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner.
- Provide support to patients with requests via phone, email, and/or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc.
- Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service.
- Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed.
- Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance.
- Collect all in-person and telehealth co-payments and account balances at the time of service.
- Complete insurance eligibility verification and reach out to patients to resolve any issues.
Clinician Support:
- Provide general clinician support – assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc.
- Coordinate with clinicians pertaining to any additional patient questions.
- Support clinician schedules by auditing for appointment accuracy.
- Maintain a pleasant, secure, and motivational working environment in the Practice.
Required Skills/Abilities:
- Ability to multitask and prioritize duties to support delivery of high-quality patient experience.
- Ability to work independently and as a team member.
- Strong communication skills, both written and verbal.
- Proficient in using Computer Software Applications (Microsoft Office & EMRs)
- Comfortable handling sensitive and confidential Information (HIPAA)
Education and Experience:
- High School or equivalent required, associates/bachelor’s degree, preferred.
- 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred.
Physical Requirements:
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk, and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, or federal law.
#LI-JK2
LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
LifeStance Health complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact our Human Resources Team at ADA@lifestance.com. Please note: This contact is intended solely for accommodation requests. Inquiries regarding applications, resumes and applicant status should not be sent to this email address as they will not be reviewed or responded to. To apply for a position, please use our official careers page.
See All 32 Medical Office Assistant Jobs in Tennessee
Find roles in Tennessee that match your experience and apply in just a few clicks.
Find Medical Office Assistant JobsMedical Office Assistant Jobs by City in Tennessee
Where Tennessee roles are concentrated, by current openings.
Medical Office Assistant Job Market in Tennessee
A snapshot from current Tennessee openings, updated as new roles post.
Who's Hiring
What Tennessee Employers Look For
The qualifications that appear most often in medical office assistant jobs across Tennessee.
- High school diploma or GED required by most Tennessee employer listings
- Proficiency with electronic health records systems such as Epic or Athenahealth
- Knowledge of medical billing, coding basics, and insurance verification procedures
- Strong patient communication and customer service skills in a clinical setting
- Ability to manage scheduling, referrals, and prior authorization workflows accurately
- Completion of a medical office assistant certificate or associate degree program preferred
Medical Office Assistant Jobs in Tennessee: Frequently Asked Questions
How do you become a medical office assistant in Tennessee?
Tennessee does not require a state-issued license specifically for medical office assistants, so entry typically starts with completing a certificate or associate degree program at a community college such as Nashville State or Pellissippi State Community College. Most Tennessee employers prefer candidates who hold or are pursuing a nationally recognized credential such as the Certified Medical Administrative Assistant credential from the American Association of Medical Assistants. Hands-on externship experience arranged through a Tennessee program strengthens most applications.
Which companies hire medical office assistants in Tennessee?
Companies currently hiring medical office assistants in Tennessee include Methodist Le Bonheur Healthcare, Select Physical Therapy, and Summit Medical Group, P.L.L.C., per current listings on Migrate Mate as of October 2026. Tennessee's high concentration of large regional hospital systems and outpatient clinic networks means openings appear consistently across both urban medical districts and suburban satellite facilities.
Which Tennessee cities have the most medical office assistant jobs?
Memphis, Germantown, and Knoxville lead Tennessee in medical office assistant openings. Nashville dominates because of its dense concentration of health system headquarters and specialty clinics, Memphis draws volume from its major academic medical centers and community health networks, and Knoxville's growing outpatient market adds consistent demand in the eastern part of the state.
Are there remote medical office assistant jobs in Tennessee?
Yes, but they're rare. About 0% of medical office assistant openings tied to Tennessee are remote or hybrid as of October 2026, reflecting the fact that most duties such as patient intake, specimen handling, and front-desk coordination require physical presence. The portion of the role most likely to be performed remotely is insurance verification, prior authorization processing, and medical billing.
How can I get hired as a medical office assistant in Tennessee with little or no experience?
The most realistic entry path is completing an externship embedded in a Tennessee community college certificate program, which places candidates directly inside clinics for hands-on hours that satisfy employer experience requirements. Large Tennessee systems such as Vanderbilt Health and HCA Healthcare regularly hire new graduates into administrative coordinator or patient services representative roles that function as entry points. Candidates coming from adjacent positions such as pharmacy technician, dental receptionist, or medical records clerk have the shortest transition, and earning a Certified Medical Administrative Assistant credential before applying gives a measurable edge.
Where can I find and apply to medical office assistant jobs in Tennessee?
You can find and apply to medical office assistant jobs in Tennessee on Migrate Mate, which lists current Tennessee openings across the state's major hiring markets. Search the listings to find roles that match your experience level and location, then apply directly to the ones that fit.
See All 32 Medical Office Assistant Jobs in Tennessee
Find roles in Tennessee that match your experience and apply in just a few clicks.
Find Medical Office Assistant Jobs