Medical Office Assistant Jobs in Tennessee
Medical office assistant jobs in Tennessee concentrate in outpatient clinics, multi-specialty physician groups, and urgent care networks, with demand at every level from entry-level scheduling roles to experienced clinical documentation specialists. Nashville, Memphis, and Knoxville are the primary hiring hubs, anchored by large systems such as HCA Healthcare, Vanderbilt Health, and Community Health Systems. Front-desk coordination, patient intake, and electronic health records management are the most consistently requested specialties across Tennessee listings. Scan the live roles below and apply to whichever ones fit.
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Showing 4 of 19+ Medical Office Assistant jobs
If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One!
We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we’ve served the health care needs of the people of Memphis and the Mid-South.
An important part of the patient care team, an MOA consistently exhibits the core principles of patient- and family-centered care. The Medical Office Assistant works closely with patients and families, management, staff and clinicians and is responsible for the success of all front desk functions in the ambulatory/clinic site. Common duties of this position include answering the phone, triaging patient calls, registering patients in the EMR, preparation of chart contents, records retrieval and filing, collecting payments from responsible party, and assisting patients with the patient portal. Models appropriate behavior as exemplified in the The Methodist Mission, Vision and Values.
Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence.
A Brief Overview
An important part of the patient care team, an MOA consistently exhibits the core principles of patient- and family-centered care. The Medical Office Assistant works closely with patients and families, management, staff and clinicians and is responsible for the success of all front desk functions in the ambulatory/clinic site. Common duties of this position include answering the phone, triaging patient calls, registering patients in the EMR, preparation of chart contents, records retrieval and filing, collecting payments from responsible party, and assisting patients with the patient portal. Models appropriate behavior as exemplified in the The Methodist Mission, Vision and Values.
What you will do
- Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information.
- Schedules new appointments as needed and makes confirmation calls to patients with upcoming appointments.
- Collects co-pays and insurance data to ensure full and proper payment.
- Manages the front desk area by greeting patients and visitors and responding to request for information in person or by phone.
- Demonstrates initiative in identifying opportunities for self-development and enhancement of professional competency.
Education/Formal Training Requirements
- Required - High School Diploma or Equivalent
Work Experience Requirements
- Preferred - Insurance verifications or authorizations 1-3 years
- Preferred - Physician office 1-3 years
- Preferred - Scheduling 1-3 years
Licenses and Certifications Requirements
- Preferred - Certified Medical Office Assistant National Center for Competency Testing
- Preferred - Certified Medical Administrative Assistant National Healthcareer Association
Knowledge, Skills and Abilities
- Basic understanding of medical terminology.
- Knowledge of coding preferred.
- Knowledge of general business operations, scheduling, insurance, and coding.
- Ability to work without close supervision and to exercise independent judgment.
- Ability to use word processing and spreadsheet programs and standard office equipment.
- Ability to communicate verbally and in writing with others.
- Ability to organize multiple tasks and projects and maintain control of workflow.
- Ability to handle stressful situations.
- Ability to operate standard office equipment such as PC, copier, fax machine, printer.
- Ability to perform basic arithmetic calculations.
- Ability to provide customer service consistent with MLH values.
Supervision Provided by this Position
- There is no lead or supervisory responsibilities assigned to this position.
Physical Demands
- The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
- Must have good balance and coordination.
- The physical requirements of this position are: light work - exerting up to 25 lbs. of force occasionally and/or up to 10 lbs. of force frequently.
- The Associate is required to have close visual acuity to perform an activity, such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.
- The conditions to which the Associate will be subject in this position: The Associate is not substantially exposed to adverse environmental conditions; job functions are typically performed under conditions such as those found in general office or administrative work.
Our Associates are passionate about what they do, the service they provide and the patients they serve. We value family, team and a Power of One culture that requires commitment to the highest standards of care and unity.
Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community.
If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One!
We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we’ve served the health care needs of the people of Memphis and the Mid-South.
An important part of the patient care team, an MOA consistently exhibits the core principles of patient- and family-centered care. The Medical Office Assistant works closely with patients and families, management, staff and clinicians and is responsible for the success of all front desk functions in the ambulatory/clinic site. Common duties of this position include answering the phone, triaging patient calls, registering patients in the EMR, preparation of chart contents, records retrieval and filing, collecting payments from responsible party, and assisting patients with the patient portal. Models appropriate behavior as exemplified in the The Methodist Mission, Vision and Values.
Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence.
A Brief Overview
An important part of the patient care team, an MOA consistently exhibits the core principles of patient- and family-centered care. The Medical Office Assistant works closely with patients and families, management, staff and clinicians and is responsible for the success of all front desk functions in the ambulatory/clinic site. Common duties of this position include answering the phone, triaging patient calls, registering patients in the EMR, preparation of chart contents, records retrieval and filing, collecting payments from responsible party, and assisting patients with the patient portal. Models appropriate behavior as exemplified in the The Methodist Mission, Vision and Values.
What you will do
- Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information.
- Schedules new appointments as needed and makes confirmation calls to patients with upcoming appointments.
- Collects co-pays and insurance data to ensure full and proper payment.
- Manages the front desk area by greeting patients and visitors and responding to request for information in person or by phone.
- Demonstrates initiative in identifying opportunities for self-development and enhancement of professional competency.
Education/Formal Training Requirements
- Required - High School Diploma or Equivalent
Work Experience Requirements
- Preferred - Insurance verifications or authorizations 1-3 years
- Preferred - Physician office 1-3 years
- Preferred - Scheduling 1-3 years
Licenses and Certifications Requirements
- Preferred - Certified Medical Office Assistant National Center for Competency Testing
- Preferred - Certified Medical Administrative Assistant National Healthcareer Association
Knowledge, Skills and Abilities
- Basic understanding of medical terminology.
- Knowledge of coding preferred.
- Knowledge of general business operations, scheduling, insurance, and coding.
- Ability to work without close supervision and to exercise independent judgment.
- Ability to use word processing and spreadsheet programs and standard office equipment.
- Ability to communicate verbally and in writing with others.
- Ability to organize multiple tasks and projects and maintain control of workflow.
- Ability to handle stressful situations.
- Ability to operate standard office equipment such as PC, copier, fax machine, printer.
- Ability to perform basic arithmetic calculations.
- Ability to provide customer service consistent with MLH values.
Supervision Provided by this Position
- There is no lead or supervisory responsibilities assigned to this position.
Physical Demands
- The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
- Must have good balance and coordination.
- The physical requirements of this position are: light work - exerting up to 25 lbs. of force occasionally and/or up to 10 lbs. of force frequently.
- The Associate is required to have close visual acuity to perform an activity, such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.
- The conditions to which the Associate will be subject in this position: The Associate is not substantially exposed to adverse environmental conditions; job functions are typically performed under conditions such as those found in general office or administrative work.
Our Associates are passionate about what they do, the service they provide and the patients they serve. We value family, team and a Power of One culture that requires commitment to the highest standards of care and unity.
Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community.
See All 19 Medical Office Assistant Jobs in Tennessee
Find roles in Tennessee that match your experience and apply in just a few clicks.
Find Medical Office Assistant JobsMedical Office Assistant Jobs by City in Tennessee
Where Tennessee roles are concentrated, by current openings.
Medical Office Assistant Job Market in Tennessee
A snapshot from current Tennessee openings, updated as new roles post.
Who's Hiring
What Tennessee Employers Look For
The qualifications that appear most often in medical office assistant jobs across Tennessee.
- High school diploma or GED required by most Tennessee employer listings
- Proficiency with electronic health records systems such as Epic or Athenahealth
- Knowledge of medical billing, coding basics, and insurance verification procedures
- Strong patient communication and customer service skills in a clinical setting
- Ability to manage scheduling, referrals, and prior authorization workflows accurately
- Completion of a medical office assistant certificate or associate degree program preferred
Medical Office Assistant Jobs in Tennessee: Frequently Asked Questions
How do you become a medical office assistant in Tennessee?
Tennessee does not require a state-issued license specifically for medical office assistants, so entry typically starts with completing a certificate or associate degree program at a community college such as Nashville State or Pellissippi State Community College. Most Tennessee employers prefer candidates who hold or are pursuing a nationally recognized credential such as the Certified Medical Administrative Assistant credential from the American Association of Medical Assistants. Hands-on externship experience arranged through a Tennessee program strengthens most applications.
Which companies hire medical office assistants in Tennessee?
Companies currently hiring medical office assistants in Tennessee include Methodist Le Bonheur Healthcare, West Tennessee Healthcare, and Covenant Health, per current listings on Migrate Mate as of August 2026. Tennessee's high concentration of large regional hospital systems and outpatient clinic networks means openings appear consistently across both urban medical districts and suburban satellite facilities.
Which Tennessee cities have the most medical office assistant jobs?
Knoxville, Memphis, and Jackson lead Tennessee in medical office assistant openings. Nashville dominates because of its dense concentration of health system headquarters and specialty clinics, Memphis draws volume from its major academic medical centers and community health networks, and Knoxville's growing outpatient market adds consistent demand in the eastern part of the state.
Are there remote medical office assistant jobs in Tennessee?
Yes, but they're rare. About 0% of medical office assistant openings tied to Tennessee are remote or hybrid as of August 2026, reflecting the fact that most duties such as patient intake, specimen handling, and front-desk coordination require physical presence. The portion of the role most likely to be performed remotely is insurance verification, prior authorization processing, and medical billing.
How can I get hired as a medical office assistant in Tennessee with little or no experience?
The most realistic entry path is completing an externship embedded in a Tennessee community college certificate program, which places candidates directly inside clinics for hands-on hours that satisfy employer experience requirements. Large Tennessee systems such as Vanderbilt Health and HCA Healthcare regularly hire new graduates into administrative coordinator or patient services representative roles that function as entry points. Candidates coming from adjacent positions such as pharmacy technician, dental receptionist, or medical records clerk have the shortest transition, and earning a Certified Medical Administrative Assistant credential before applying gives a measurable edge.
Where can I find and apply to medical office assistant jobs in Tennessee?
You can find and apply to medical office assistant jobs in Tennessee on Migrate Mate, which lists current Tennessee openings across the state's major hiring markets. Search the listings to find roles that match your experience level and location, then apply directly to the ones that fit.
See All 19 Medical Office Assistant Jobs in Tennessee
Find roles in Tennessee that match your experience and apply in just a few clicks.
Find Medical Office Assistant Jobs