Patient Representative Jobs in Wisconsin
Patient Representative jobs in Wisconsin are concentrated in Milwaukee, Madison, and Green Bay, where major health systems including Advocate Aurora Health, UW Health, and Froedtert Health maintain large patient services operations. Openings range from entry-level patient access roles to senior patient advocate and care coordination positions, with the strongest demand in billing and financial counseling, insurance navigation, and patient grievance resolution. Wisconsin's robust network of academic medical centers and regional hospital campuses keeps hiring active across the state year-round. Scan the live roles below and apply to whichever ones fit.
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Showing 4 of 121+ Patient Representative jobs
Careers With Purpose
Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland.
Facility: Marsh Ctr Eau Claire
Location: Eau Claire, WI
Address: 2116 Craig Rd, Eau Claire, WI 54701, USA
Shift: 8 Hours - Day Shifts
Job Schedule: Full time
Weekly Hours: 32.00
Salary Range: $16.25 - $23.00
Job Summary
Two major functions of the Patient Access Representative (PAR) are patient registration and scheduling. Depending on setting, the PAR may only perform registration or scheduling duties, while in other settings, the PAR may perform both registration and scheduling duties. In all settings, the PAR performs additional duties, as assigned. Duties vary by location/setting.
SHIFT SCHEDULE: MON, TUE, WED 9:30 AM - 4:30 PM; THU 10:00 AM - 5:00 PM & FRI 10:00 AM - 4:30 PM In a registration role, the Patient Access Representative greets patients/residents, verifies patient/resident demographics to accurately register and/or schedule patients/residents, and takes care of related paperwork. Creates electronic files; provides, scans, and routes necessary forms and documents. Educates patients/residents and captures their signatures on necessary paperwork. Establishes and assigns financial responsibility and/or assists with arrangements while adhering to appropriate policies and procedures. Collects co-payments, pre-payments, and/or payments on account balances. May also work through the registration work queue to address and resolve issues specific to registration, including work queue errors, denied insurance claims, and maintenance of the registration database.
In a scheduling role, the Patient Access Representative schedules patient/resident appointments and procedures, obtains and coordinates referrals, conducts pre-authorization, arranges interpreter services, checks patients/residents in/out, and offers enrollment to additional resources. Collaborates with nursing team and providers to coordinate appointments to meet patients'/residents' needs. May coordinate provider schedule, resolve work queue issues and manage recall and waitlists. Operates multi-line telephones and depending on location, may serve as a switchboard operator calling codes and paging providers.
Based on setting, additional duties may include preparation and coordination of charts; organizing supporting provider documents; discussing pre-payment responsibilities; initiation and collaboration of patient/resident financial assistance; prior authorization; track patient/resident visits; health information management on patient/resident accounts; work on weekly and monthly reports; compiling, distributing, administering and scoring of assessments; coordination of Telemed appointments; provider and schedule maintenance; charge entry/billing and charge verification; reminder calls for appointments; hospital admission; make copies, send faxes, and order supplies.
In all settings, the Patient Access Representative serves as a mentor for new Patient Access Representatives and other staff. Displays professionalism and promotes an atmosphere of mutual respect and cooperation. Must be able to work as part of a team and also work independently. Frequently takes direction from nursing team. Must always maintain confidentiality of sensitive information. Requires excellent customer service and the ability to empathize with patients and their situations. Working knowledge of medical terminology and use of professional written communication when making notes.
Qualifications
High school diploma or equivalent preferred. Post-secondary education helpful.
One year of work experience, preferably in a medical office setting. Medical terminology helpful; customer service skills essential. Six months' customer service experience desired.
May require BLS for certain locations and/or settings.
Benefits
Sanford offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit https://sanfordcareers.com/benefits .
Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org .
Sanford has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.
Req Number: R-0272017
Job Function: Revenue Cycle
Featured: No
Careers With Purpose
Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland.
Facility: Marsh Ctr Eau Claire
Location: Eau Claire, WI
Address: 2116 Craig Rd, Eau Claire, WI 54701, USA
Shift: 8 Hours - Day Shifts
Job Schedule: Full time
Weekly Hours: 32.00
Salary Range: $16.25 - $23.00
Job Summary
Two major functions of the Patient Access Representative (PAR) are patient registration and scheduling. Depending on setting, the PAR may only perform registration or scheduling duties, while in other settings, the PAR may perform both registration and scheduling duties. In all settings, the PAR performs additional duties, as assigned. Duties vary by location/setting.
SHIFT SCHEDULE: MON, TUE, WED 9:30 AM - 4:30 PM; THU 10:00 AM - 5:00 PM & FRI 10:00 AM - 4:30 PM In a registration role, the Patient Access Representative greets patients/residents, verifies patient/resident demographics to accurately register and/or schedule patients/residents, and takes care of related paperwork. Creates electronic files; provides, scans, and routes necessary forms and documents. Educates patients/residents and captures their signatures on necessary paperwork. Establishes and assigns financial responsibility and/or assists with arrangements while adhering to appropriate policies and procedures. Collects co-payments, pre-payments, and/or payments on account balances. May also work through the registration work queue to address and resolve issues specific to registration, including work queue errors, denied insurance claims, and maintenance of the registration database.
In a scheduling role, the Patient Access Representative schedules patient/resident appointments and procedures, obtains and coordinates referrals, conducts pre-authorization, arranges interpreter services, checks patients/residents in/out, and offers enrollment to additional resources. Collaborates with nursing team and providers to coordinate appointments to meet patients'/residents' needs. May coordinate provider schedule, resolve work queue issues and manage recall and waitlists. Operates multi-line telephones and depending on location, may serve as a switchboard operator calling codes and paging providers.
Based on setting, additional duties may include preparation and coordination of charts; organizing supporting provider documents; discussing pre-payment responsibilities; initiation and collaboration of patient/resident financial assistance; prior authorization; track patient/resident visits; health information management on patient/resident accounts; work on weekly and monthly reports; compiling, distributing, administering and scoring of assessments; coordination of Telemed appointments; provider and schedule maintenance; charge entry/billing and charge verification; reminder calls for appointments; hospital admission; make copies, send faxes, and order supplies.
In all settings, the Patient Access Representative serves as a mentor for new Patient Access Representatives and other staff. Displays professionalism and promotes an atmosphere of mutual respect and cooperation. Must be able to work as part of a team and also work independently. Frequently takes direction from nursing team. Must always maintain confidentiality of sensitive information. Requires excellent customer service and the ability to empathize with patients and their situations. Working knowledge of medical terminology and use of professional written communication when making notes.
Qualifications
High school diploma or equivalent preferred. Post-secondary education helpful.
One year of work experience, preferably in a medical office setting. Medical terminology helpful; customer service skills essential. Six months' customer service experience desired.
May require BLS for certain locations and/or settings.
Benefits
Sanford offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit https://sanfordcareers.com/benefits .
Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org .
Sanford has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.
Req Number: R-0272017
Job Function: Revenue Cycle
Featured: No
See All 121+ Patient Representative Jobs in Wisconsin
Find roles in Wisconsin that match your experience and apply in just a few clicks.
Find Patient Representative JobsPatient Representative Jobs by City in Wisconsin
Where Wisconsin roles are concentrated, by current openings.
Patient Representative Job Market in Wisconsin
A snapshot from current Wisconsin openings, updated as new roles post.
Who's Hiring
- Advocate Aurora Health29
- R1 RCM12
- SSM Health8
- Emplify Health7
- Sanford Health7
Top Industries Hiring
- Technology & Software
- Healthcare & Medical Services
What Wisconsin Employers Look For
The qualifications that appear most often in patient representative jobs across Wisconsin.
- High school diploma or associate degree in healthcare administration or a related field required
- Demonstrated experience in patient-facing customer service or healthcare reception roles
- Familiarity with medical terminology, insurance verification, and billing processes
- Proficiency in electronic health record systems such as Epic, which is headquartered in Wisconsin
- Strong written and verbal communication skills for resolving patient concerns and complaints
- Knowledge of HIPAA regulations and patient confidentiality requirements in clinical settings
Patient Representative Jobs in Wisconsin: Frequently Asked Questions
How do you become a patient representative in Wisconsin?
Most patient representative positions in Wisconsin require at minimum a high school diploma, though many employers prefer an associate or bachelor's degree in healthcare administration, health information management, or a related field. There is no state-issued license specifically for patient representatives in Wisconsin. Employers typically look for candidates with medical office or customer service experience. Earning a nationally recognized credential such as the Patient Advocate Certification Board's credential can strengthen your application considerably.
Which companies hire patient representatives in Wisconsin?
Wisconsin patient representative roles are posted by Advocate Aurora Health, R1 RCM, and SSM Health and others right now, based on current listings on Migrate Mate as of August 2026. Wisconsin's dense concentration of integrated health systems and federally qualified health centers means openings appear consistently across both urban and rural parts of the state.
Which Wisconsin cities have the most patient representative jobs?
Green Bay, Milwaukee, and Oshkosh lead Wisconsin for patient representative openings. Milwaukee's position as the state's largest metro anchors the highest volume, driven by Froedtert Health, Advocate Aurora Health, and a cluster of specialty clinics, while Madison's concentration of UW Health facilities and state government health programs sustains strong demand, and Green Bay's growing regional hospital network adds meaningful opportunities in the Fox Valley corridor.
Are there remote patient representative jobs in Wisconsin?
Yes, and patient representative work is more remote-friendly than many healthcare roles because a meaningful portion of the job involves phone-based insurance navigation, billing inquiries, and grievance documentation that can be handled off-site. About 16% of patient representative openings tied to Wisconsin are remote or hybrid as of August 2026, reflecting growing employer flexibility since health systems expanded virtual patient services. Roles centered on financial counseling and insurance resolution tend to have the most remote availability.
How can I get hired as a patient representative in Wisconsin with little or no experience?
The most realistic entry path is applying for patient access representative or front desk coordinator roles at Wisconsin's larger health systems, which regularly bring on candidates without prior healthcare experience. Advocate Aurora Health and UW Health run structured onboarding programs for entry-level patient services staff. Transitioning from adjacent roles such as medical receptionist, call center agent, or insurance billing assistant is a common route. Completing a short healthcare administration certificate at a Wisconsin technical college strengthens your application and signals commitment to the field.
Where can I find and apply to patient representative jobs in Wisconsin?
You can find and apply to patient representative jobs in Wisconsin on Migrate Mate, which lists current Wisconsin openings across health systems, clinics, and specialty practices. Search for roles that match your experience level and preferred location, then apply directly to the ones that fit your background.
See All 121+ Patient Representative Jobs in Wisconsin
Find roles in Wisconsin that match your experience and apply in just a few clicks.
Find Patient Representative Jobs