Patient Representative Jobs in Wisconsin
Patient Representative jobs in Wisconsin are open across Wi, Green Bay, and Milwaukee and other Wisconsin metros, with employers like R1 RCM, Sanford Bismarck, and Portage Hospital hiring at every experience level. Find a role that fits below and apply directly.
Find Patient Representative JobsOverview
Showing 5 of 31+ Patient Representative jobs
INTRODUCTION
It's more than a career, it's a calling.
ABOUT THE JOB
Worker Type: Regular
Job Highlights:
Schedule: 5 AM to 1:30 PM Monday through Friday, with one weekend rotation a month and one major and one minor holiday per year
Location: SSM Health St. Mary's Hospital - Madison, WI
Qualifications: Experience with EHR and patient registration preferred, proficient computer skills, and excellent customer service skills
What Makes This Role Unique
This is a high-energy, fast-moving position that requires mindfulness, quick thinking, and exceptional communication skills. No two days are the same — you may be assisting a worried family member, collaborating with a nurse to expedite an urgent admission, or helping a patient understand their next steps.
If you thrive in an environment where teamwork, problem-solving, and human connection intersect, this role will be both challenging and deeply rewarding.
WHY JOIN SSM HEALTH
You will be part of a compassionate, mission-driven organization that values your growth and contribution. We offer:
- Competitive pay and benefits
- Career development opportunities within a large, integrated health system
- Supportive leadership and a collaborative team environment
Bring your heart for service and your talent for communication — and help us make every patient’s experience exceptional.
JOB SUMMARY
Responsible for communicating with patients, participants and staff to accurately schedule patients for prescribed procedures and gather the necessary demographic, insurance and clinical information for the procedure.
JOB RESPONSIBILITIES AND REQUIREMENTS
PRIMARY RESPONSIBILITIES
- Gathers information from patient and enters into appropriate database. Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures.
- Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources. Coordinates and communicates schedules.
- Assists with coordination of activities related to insurance pre-certification/authorization.
- Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions.
- Performs clerical and reception duties associated with patient registration.
- Performs other duties as assigned.
Education
High School diploma/GED or 10 years of work experience
Experience
No experience required
Physical Requirements
- Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
- Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
- Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
- Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
- Frequent keyboard use/data entry.
- Occasional bending, stooping, kneeling, squatting, twisting and gripping.
- Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
- Rare climbing.
REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS
None
DEPARTMENT
8701300033 PAS - St. Mary's Madison
WORK SHIFT
Day Shift (United States of America)
SCHEDULED WEEKLY HOURS
40
BENEFITS
SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.
- Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
- Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.
- Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members.
Explore All Benefits
SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status, or any other characteristic protected by applicable law. Click here to learn more.
INTRODUCTION
It's more than a career, it's a calling.
ABOUT THE JOB
Worker Type: Regular
Job Highlights:
Schedule: 5 AM to 1:30 PM Monday through Friday, with one weekend rotation a month and one major and one minor holiday per year
Location: SSM Health St. Mary's Hospital - Madison, WI
Qualifications: Experience with EHR and patient registration preferred, proficient computer skills, and excellent customer service skills
What Makes This Role Unique
This is a high-energy, fast-moving position that requires mindfulness, quick thinking, and exceptional communication skills. No two days are the same — you may be assisting a worried family member, collaborating with a nurse to expedite an urgent admission, or helping a patient understand their next steps.
If you thrive in an environment where teamwork, problem-solving, and human connection intersect, this role will be both challenging and deeply rewarding.
WHY JOIN SSM HEALTH
You will be part of a compassionate, mission-driven organization that values your growth and contribution. We offer:
- Competitive pay and benefits
- Career development opportunities within a large, integrated health system
- Supportive leadership and a collaborative team environment
Bring your heart for service and your talent for communication — and help us make every patient’s experience exceptional.
JOB SUMMARY
Responsible for communicating with patients, participants and staff to accurately schedule patients for prescribed procedures and gather the necessary demographic, insurance and clinical information for the procedure.
JOB RESPONSIBILITIES AND REQUIREMENTS
PRIMARY RESPONSIBILITIES
- Gathers information from patient and enters into appropriate database. Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures.
- Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources. Coordinates and communicates schedules.
- Assists with coordination of activities related to insurance pre-certification/authorization.
- Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions.
- Performs clerical and reception duties associated with patient registration.
- Performs other duties as assigned.
Education
High School diploma/GED or 10 years of work experience
Experience
No experience required
Physical Requirements
- Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
- Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
- Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
- Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
- Frequent keyboard use/data entry.
- Occasional bending, stooping, kneeling, squatting, twisting and gripping.
- Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
- Rare climbing.
REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS
None
DEPARTMENT
8701300033 PAS - St. Mary's Madison
WORK SHIFT
Day Shift (United States of America)
SCHEDULED WEEKLY HOURS
40
BENEFITS
SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.
- Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
- Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.
- Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members.
Explore All Benefits
SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status, or any other characteristic protected by applicable law. Click here to learn more.
See All 31 Patient Representative Jobs in Wisconsin
Find roles in Wisconsin that match your experience and apply in just a few clicks.
Find Patient Representative JobsPatient Representative Jobs by City in Wisconsin
Where Wisconsin roles are concentrated, by current openings.
Patient Representative Job Market in Wisconsin
A snapshot from current Wisconsin openings, updated as new roles post.
Who's Hiring
- R1 RCM7
- Sanford Bismarck7
- Portage Hospital4
- SSM Health4
- Bay Care3
Top Industries Hiring
- Healthcare & Medical Services21
- Technology & Software7
- Education1
What Wisconsin Employers Look For
The qualifications that appear most often in patient representative jobs across Wisconsin.
- High school diploma or associate degree in healthcare administration or a related field
- Experience with electronic health record systems such as Epic or Cerner
- Knowledge of HIPAA regulations and patient privacy requirements
- Strong verbal communication and active listening skills in a clinical or customer-facing setting
- Ability to navigate insurance verification, billing inquiries, or prior authorization processes
- Bilingual proficiency, particularly in Spanish, is frequently preferred for patient-facing roles
Patient Representative Jobs in Wisconsin: Frequently Asked Questions
How many patient representative jobs are there in Wisconsin?
There are 31+ patient representative openings in Wisconsin on Migrate Mate as of June 2026, with the most roles in Wi, Green Bay, and Milwaukee. New positions post regularly as employers across Wisconsin hire.
Which Wisconsin cities have the most patient representative jobs?
Wi, Green Bay, and Milwaukee have the most patient representative openings in Wisconsin right now, with additional roles spread across smaller metros statewide.
Which companies hire patient representatives in Wisconsin?
Employers hiring patient representatives in Wisconsin include R1 RCM, Sanford Bismarck, and Portage Hospital, based on current listings on Migrate Mate as of June 2026.
Are there remote patient representative jobs in Wisconsin?
Yes. About 3% of patient representative openings tied to Wisconsin are remote or hybrid as of June 2026. The rest are on-site roles based in Wisconsin metros.
How do I apply for patient representative jobs in Wisconsin?
You can apply to patient representative jobs in Wisconsin directly on Migrate Mate. Search the listings above, find roles that match your experience and preferred Wisconsin location, then apply to each one that fits.
See All 31 Patient Representative Jobs in Wisconsin
Find roles in Wisconsin that match your experience and apply in just a few clicks.
Find Patient Representative Jobs