Entry Level Patient Representative Jobs
New grad patient representative jobs welcome recent graduates and entry level candidates with zero to two years of experience, where a strong internship background or hands-on customer service work can matter more than a long resume. Most openings are on-site roles across Healthcare & Medical Services, Education, and Technology & Software, with employers like Sutter Health, 42 North Dental, and CHRISTUS Health hiring at this level now.
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Showing 5 of 236+ Entry Level Patient Representative jobs
Employment Type: Full time
Shift: Day Shift
Description:
At Saint Alphonsus Health System, we are looking for people who are living out their calling. We want you to be passionate about coming to work and challenged to achieve your potential. Living by these virtues, we pride ourselves on exceptional service and the highest quality of care. We are looking for a genuine, friendly, and empathetic self-starter to join the team at our Meridian Health Plaza! As a Patient Service Representative, you will play a significant part in creating a great experience for patients and their families! The Patient Service Representative will work in partnership with our physicians and clinical staff to take care of patients’ administrative needs. You will be responsible for checking in patients for appointments, collecting patient co-pays, answering telephones, taking accurate messages, scheduling appointments, and checking insurance eligibility. You will also need to be comfortable using our electronic medical record (EPIC) to update required information. Our ideal candidate is friendly, detail-oriented, a quick learner and has a passion for providing a high-quality customer service experience to our patients. He or she will also need to utilize excellent communication skills while communicating with patients and families. The ability to provide superior customer service while utilizing independent decision-making skills will be essential in this position.
POSITION DETAILS:
This Full-Time position will have a schedule of 5, 8hr shifts Monday - Friday. The hours will be 8:00AM - 5:00PM (or similar). This position will support the team of 15 Family Medicine providers (and more to come!). This clinic is located at 3025 W Cherry Lane, Meridian Idaho.
MINIMUM QUALIFICATIONS:
- High School Diploma or equivalent preferred.
- Previous customer service experience required. Healthcare experience preferred. Electronic health record (EHR) experience a plus. Medical terminology preferred.
- Experience with process improvement or lean philosophy preferred.
ESSENTIAL FUNCTIONS:
- Knows, understands, incorporates, and demonstrates the Organization's Mission, Vision, and Values in behaviors, practices, and decisions.
- Protects patients’ rights by maintaining confidentiality of personal and financial information and follows guidelines for HIPPA regulations.
- Maintains operations by following policies and procedures and reports needed changes.
ADDITIONAL DUTIES:
- Acknowledges and greets patients immediately, providing a positive customer service experience.
- Registers patients for appointments and completes paperwork.
- Verifies and updates existing patient and insurance information.
- Keeps patient appointments on schedule by notifying provider of patient’s arrival.
- Informs patients immediately of delays, explains why, and the anticipated wait time.
- Collect, record, and communicate to patients their responsible balances for visit, diagnostic testing, supplies, etc.
- Maintain knowledge of different payer practices and deductibles.
- Assist patients with all aspects of Financial Assistance Paperwork.
- Control credit extended to patients via a payment plan.
- Maintain business office inventory and equipment and order supplies.
- Maintain a neat work area including the reception area.
- Follow Cash Control Policy and Procedure and balances daily financial activities. Ensure collection of payments at time of service.
About Saint Alphonsus:
Colleagues of Saint Alphonsus Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout SAHS and Trinity Health.
Saint Alphonsus and Trinity Health are committed to promoting diversity in its workforce and to providing an inclusive work environment where everyone is treated with fairness, dignity and respect. We are committed to recruit and retain a diverse staff reflective of the communities we serve. Saint Alphonsus and Trinity Health are equal opportunity employers and prohibit discrimination against any individual with regard to race, color, religion, gender, marital status, national origin, age, disability, sexual orientation, or any other characteristic protected by law.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Employment Type: Full time
Shift: Day Shift
Description:
At Saint Alphonsus Health System, we are looking for people who are living out their calling. We want you to be passionate about coming to work and challenged to achieve your potential. Living by these virtues, we pride ourselves on exceptional service and the highest quality of care. We are looking for a genuine, friendly, and empathetic self-starter to join the team at our Meridian Health Plaza! As a Patient Service Representative, you will play a significant part in creating a great experience for patients and their families! The Patient Service Representative will work in partnership with our physicians and clinical staff to take care of patients’ administrative needs. You will be responsible for checking in patients for appointments, collecting patient co-pays, answering telephones, taking accurate messages, scheduling appointments, and checking insurance eligibility. You will also need to be comfortable using our electronic medical record (EPIC) to update required information. Our ideal candidate is friendly, detail-oriented, a quick learner and has a passion for providing a high-quality customer service experience to our patients. He or she will also need to utilize excellent communication skills while communicating with patients and families. The ability to provide superior customer service while utilizing independent decision-making skills will be essential in this position.
POSITION DETAILS:
This Full-Time position will have a schedule of 5, 8hr shifts Monday - Friday. The hours will be 8:00AM - 5:00PM (or similar). This position will support the team of 15 Family Medicine providers (and more to come!). This clinic is located at 3025 W Cherry Lane, Meridian Idaho.
MINIMUM QUALIFICATIONS:
- High School Diploma or equivalent preferred.
- Previous customer service experience required. Healthcare experience preferred. Electronic health record (EHR) experience a plus. Medical terminology preferred.
- Experience with process improvement or lean philosophy preferred.
ESSENTIAL FUNCTIONS:
- Knows, understands, incorporates, and demonstrates the Organization's Mission, Vision, and Values in behaviors, practices, and decisions.
- Protects patients’ rights by maintaining confidentiality of personal and financial information and follows guidelines for HIPPA regulations.
- Maintains operations by following policies and procedures and reports needed changes.
ADDITIONAL DUTIES:
- Acknowledges and greets patients immediately, providing a positive customer service experience.
- Registers patients for appointments and completes paperwork.
- Verifies and updates existing patient and insurance information.
- Keeps patient appointments on schedule by notifying provider of patient’s arrival.
- Informs patients immediately of delays, explains why, and the anticipated wait time.
- Collect, record, and communicate to patients their responsible balances for visit, diagnostic testing, supplies, etc.
- Maintain knowledge of different payer practices and deductibles.
- Assist patients with all aspects of Financial Assistance Paperwork.
- Control credit extended to patients via a payment plan.
- Maintain business office inventory and equipment and order supplies.
- Maintain a neat work area including the reception area.
- Follow Cash Control Policy and Procedure and balances daily financial activities. Ensure collection of payments at time of service.
About Saint Alphonsus:
Colleagues of Saint Alphonsus Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout SAHS and Trinity Health.
Saint Alphonsus and Trinity Health are committed to promoting diversity in its workforce and to providing an inclusive work environment where everyone is treated with fairness, dignity and respect. We are committed to recruit and retain a diverse staff reflective of the communities we serve. Saint Alphonsus and Trinity Health are equal opportunity employers and prohibit discrimination against any individual with regard to race, color, religion, gender, marital status, national origin, age, disability, sexual orientation, or any other characteristic protected by law.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
See All 236+ Entry Level Patient Representative Jobs
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Find JobsEntry Level Patient Representative Job Market
Who's Hiring
- Sutter Health14
- 42 North Dental14
- CHRISTUS Health11
- R1 RCM10
- University of Miami10
Top Industries Hiring
- Healthcare & Medical Services175
- Education24
- Technology & Software19
- Science & Research8
- Medical Devices2
Entry Level Patient Representative Jobs: Frequently Asked Questions
How do I get an entry level patient representative job?
Employers hiring at this level look for strong communication skills, empathy, and comfort working with patients or customers under pressure. Internships in healthcare settings, volunteer work at clinics, or customer service experience in any industry all strengthen your application. Highlighting familiarity with medical terminology or electronic health records, even from a course, gives candidates a real edge at the entry level stage.
Which companies hire entry level patient representatives?
Companies hiring entry level patient representatives right now include Sutter Health, 42 North Dental, and CHRISTUS Health, based on current listings on Migrate Mate as of September 2026. Hiring at this level comes from a wide range of employers, including hospital systems, outpatient clinics, insurance companies, and healthcare staffing agencies actively building their patient services teams.
Are there remote entry level patient representative jobs?
Yes, though most openings at this level are still on-site or hybrid. About 5% of entry level patient representative openings are remote or hybrid as of September 2026, with remote roles most common in insurance, billing support, and patient intake functions where work can be handled entirely by phone or computer.
Are these new grad patient representative jobs?
Yes, these listings include new grad, recent graduate, and junior roles that explicitly welcome candidates with little or no professional experience. A new grad friendly posting typically accepts zero to two years of experience, counts internships or clinical rotations toward requirements, or values a relevant certificate or coursework in lieu of a full work history.
Which industries hire the most entry level patient representatives?
Entry Level patient representative roles concentrate in Healthcare & Medical Services, Education, and Technology & Software, based on current listings on Migrate Mate as of September 2026. Those sectors drive the most hiring at this level because they depend on high volumes of patient and customer contact, creating steady demand for entry level staff to handle scheduling, intake, billing inquiries, and advocacy.