Remote Patient Representative Jobs
Remote Patient Representative jobs are open across the U.S. in healthcare, insurance, and patient advocacy, at remote-first organizations and distributed teams ranging from entry-level patient service roles to senior patient relations positions. Employers hiring remotely right now include Mosaic Pharmacy Service, Adventist Health, and Mercy. Scan the live roles below and apply to whichever ones fit.
Find JobsOverview
Showing 5 of 36+ Remote Patient Representative jobs
Who We Are
BC Services is one of the largest accounts receivable management companies in Colorado. We work with organizations that need expert support managing their revenue cycle and collecting unpaid account balances.
We serve as a friendly and professional extension of our clients billing office to help answer consumers’ questions, resolve their outstanding balances, and facilitate prompt and timely payment to improve our clients cash flow and avoid disruptions to their business. Here at BC Services, we pride ourselves on our ability to deliver excellent customer service to both our clients and their consumers.
What You Would Do
This is a call center. You will receive continuous incoming calls from patients regarding their medical accounts and outstanding invoices. Research the patient account, summarize account details and relay information to the patient. Help the patient resolve their account by taking payments, arranging payment plans, or providing additional resources. Make outbound calls in an attempt to resolve open accounts with patients and answer questions. Ensure patient satisfaction by providing excellent customer service using the tools provided such as scripting, computer systems, and training received.
How You Would Do It (include, but are not limited to, the following):
- Initiate proactive measures that result in account resolution.
- Respond timely and accurately to all incoming inquiries from patients and other appropriate parties.
- Initiate contact with patient, follow up on accounts, work new account inventory.
- Respond to all phone calls in an efficient and courteous manner.
- Document appropriate notes in system for every account, including any action taken.
- Handle in a professional and confidential manner all correspondence (if applicable), documentation, and files.
- Speak with patient/guarantor to find insurance information, third-party sponsorship, financial assistance, settlement, or to begin charity process. Responsible for forwarding information found to appropriate department.
- Establish payment arrangements according to preset guidelines.
- Accept credit card payments or check via phone (client specific)
- Receive and answer inquiries or complaints concerning self pay accounts; gathers information for timely resolution of issues or insurance related accounts.
- Identify and elevates issues, as appropriate, to the supervisor or management.
- Maintain individual work queues or reports.
What You Must Have
- Customer Service Experience - phone /contact center preferred
- Computer Systems - experience working with Windows 10, Data Entry, Microsoft Office
- Ability to Communicate Clearly Verbally and in Writing
- Intermediate Keyboarding/Typing skills
- High School Graduate or GED
- Must be eligible to work in the United States.
Why You Want to Work for BC Services
- Monthly Bonus Opportunities
- No Weekends - All work hours are Monday - Friday
- Amazing coworkers
- Full-time Voluntary Benefits - Medical, Dental, Vision, Aflac Plans, Life Insurance, STD, LTD, 401k Plan, PTO
Physical demands and work environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical demands: While performing the duties of the job the incumbent is occasionally required to stand, walk, sit, use hands, fingers, handle, or feel objects, reach them with hands and arms; see, talk and hear. Specific vision abilities are required by the job include close vision and distance vision.
Work environment: Remote - Home
Job Type: Full-time
Pay: From $19.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- Are you in a state we can hire from? BC Services is a Colorado based company. BC Services provides remote work opportunities in select locations - AL, AR, AZ, FL, GA, ID, IA, KS, MS, MO, MT, NC, NE, NM, OH, OK, SC, SD, TN, TX, UT, WY
- Can you commit to consistently working 12:00 pm - 8:30 pm Mountain time?
- This position does not provide flexibility in the schedule - when working you must be on the dialer and available to answer continous calls and we have software that monitors talk time, can you commit to the availability requirement?
- Remote work requires the ability to hardwire our equipment to a modem in your home, we do not support wireless or satellite internet connections. Do you have the ability to hardwire with an ethernet cord to your modem?
Work Location: Remote
See All 36 Remote Patient Representative Jobs
Find roles that match your experience and apply in just a few clicks.
Find JobsRemote Patient Representative Job Market
Who's Hiring
Top Industries Hiring
- Healthcare & Medical Services
What Employers Look For
The qualifications that appear most often in remote patient representative jobs.
- High school diploma or equivalent with at least one year of patient-facing or customer service experience
- Working knowledge of medical terminology, billing codes, and insurance authorization processes
- Proficiency with electronic health record systems such as Epic, Cerner, or Meditech
- Demonstrated ability to explain complex healthcare or billing information clearly to patients and families
- Experience handling patient grievances, complaints, or appeals in a regulated healthcare environment
- Bilingual fluency in Spanish or another language commonly spoken by the patient population served
Tips for Your Remote Patient Representative Job Search
Apply early to remote roles that fit
Migrate Mate lists remote patient representative openings from across the U.S. in one place so you can find roles that match your background and apply directly. Remote postings fill fast, so checking frequently and applying as soon as a role goes live improves your odds.
Prove async communication on your resume
Remote patient representative employers screen for written clarity before the interview. Add a bullet showing you handled patient inquiries via email, chat, or ticketing systems, naming the platform and the volume you managed. Concrete detail signals you can communicate without in-person cues.
Highlight self-direction with specific results
Remote hiring managers want evidence you can manage a patient caseload without daily oversight. Point to times you resolved patient issues end-to-end, flagged escalations independently, or maintained quality metrics while working without a supervisor physically present.
Prepare for asynchronous remote interviews
Many distributed healthcare teams use one-way video or written screening rounds before a live call. Practice answering patient scenario questions in writing, keep answers concise, and show familiarity with tools like Zoom, Microsoft Teams, or the EHR platforms the employer lists in the job posting.
Remote Patient Representative Jobs: Frequently Asked Questions
How do I get a remote patient representative job?
Target healthcare organizations, insurance carriers, and patient advocacy firms that run distributed teams, since those employers are built for remote patient representative work. Remote hiring managers screen for written communication skills, self-direction, and comfort with video calls and patient management platforms like Epic or Salesforce Health Cloud. Candidates who show prior remote work, async communication samples, or experience handling sensitive patient interactions independently stand out.
Which companies hire remote patient representatives?
Remote patient representative roles are posted by Mosaic Pharmacy Service, Adventist Health, and Mercy and others right now, based on current remote listings on Migrate Mate as of August 2026. Hiring tends to concentrate at health systems with distributed care teams, insurance companies managing large patient volumes, and patient services firms that operate fully remote.
Can you get a remote patient representative job with no experience?
Yes, but remote entry-level roles are harder to land because employers expect you to manage patient interactions independently from day one without in-office support. Entry paths include remote roles at telehealth companies and insurance call centers that train new hires virtually. Showing strong written communication, empathy in a cover letter, or any customer-facing volunteer or coursework helps open the door.
Do you need a degree for remote patient representative jobs?
Not always. Many remote employers weigh relevant skills and demonstrated patient-facing or customer service experience more heavily than a degree. What matters is showing you can communicate clearly in writing, handle sensitive information with discretion, and work without in-person supervision. A healthcare background, medical terminology knowledge, or experience with patient scheduling software can substitute for formal education.
Which industries hire the most remote patient representatives?
The sectors hiring the most remote patient representatives are Healthcare & Medical Services, based on current remote listings on Migrate Mate as of August 2026. Those sectors rely on distributed teams to manage patient communication, billing inquiries, and care coordination across time zones without a central office.
See All 36 Remote Patient Representative Jobs
Find roles that match your experience and apply in just a few clicks.
Find Jobs