Remote Patient Representative Jobs
Remote Patient Representative jobs are open across the U.S. in healthcare, insurance, and patient advocacy, at remote-first organizations and distributed teams ranging from entry-level patient service roles to senior patient relations positions. Employers hiring remotely right now include IQVIA, TOC, and TridentCare. Scan the live roles below and apply to whichever ones fit.
Find JobsOverview
Showing 5 of 62+ Remote Patient Representative jobs
- Chesterfield, Missouri
- Support Services
- Administrative/Clerical/Registration
- Regular
- Full-time
- Remote
- JR274365
Job Description
Find your calling at Mercy!
The Patient Access Representative is often the first point of contact for our patients and therefore must represent Mercy with the highest standard of customer service, compassion and perform all duties in a manner consistent with our mission, values and Mercy Service Standards.The Patient Access Representative will facilitate all components of the patient's entrance into any Mercy facility. This may include scheduling, registration, benefit verification, pre-certification and financial clearance including pre-visit collection. The Patient Access Representative will be responsible for ensuring that the most accurate patient data is obtained and populated into the patient record. This caregiver must have exceptional attention to detail and maintain knowledge and competence with insurance carriers, Medicare guidelines as well as federal, state and accreditation agencies. This may include scheduling, registration, benefit verification, pre-certification, financial clearance, and the collection of patient financial responsibility before or at the time of service. The Patient Access Representative is responsible for communicating applicable financial responsibility, requesting payment, explaining available payment options and financial assistance resources, and accurately documenting the outcome of each required financial conversation.
Position Details:
1-3 years clerical experience and customer service experience preferred. Experience with medical terminology and insurance plans preferred. High School diploma required; some college helpful.
Minimum skills, knowledge and ability requirements:
- Ability to communicate effectively both orally and in writing, excellent telephone etiquette required.
- Ability to establish and maintain positive working relationships with patients, physicians, clinical and non-clinical hospital staff and insurance companies.
- Strong organizational skills; attention to detail.
- Ability to work under stress, meet deadlines and perform all daily assignments with a high level of accuracy.
- Knowledgeable and experienced with various computers systems; Ability to use a 10-key calculator and computer keyboard.
- Ability to discuss patient financial responsibility, outstanding balances, payment options, and financial assistance resources with confidence, professionalism, empathy, and accountability.
- Ability to respond appropriately to patient questions or concerns, explain available financial resources, and complete required referrals.
- Ability to consistently follow and document established patient financial engagement and collection workflows.
Physical Requirements:
- Position requires the ability to push, pull, and/or lift 50 lbs on a regular basis.
- Position requires prolonged standing and walking during each shift.
- Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties.
Why Mercy?
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
- Chesterfield, Missouri
- Support Services
- Administrative/Clerical/Registration
- Regular
- Full-time
- Remote
- JR274365
Job Description
Find your calling at Mercy!
The Patient Access Representative is often the first point of contact for our patients and therefore must represent Mercy with the highest standard of customer service, compassion and perform all duties in a manner consistent with our mission, values and Mercy Service Standards.The Patient Access Representative will facilitate all components of the patient's entrance into any Mercy facility. This may include scheduling, registration, benefit verification, pre-certification and financial clearance including pre-visit collection. The Patient Access Representative will be responsible for ensuring that the most accurate patient data is obtained and populated into the patient record. This caregiver must have exceptional attention to detail and maintain knowledge and competence with insurance carriers, Medicare guidelines as well as federal, state and accreditation agencies. This may include scheduling, registration, benefit verification, pre-certification, financial clearance, and the collection of patient financial responsibility before or at the time of service. The Patient Access Representative is responsible for communicating applicable financial responsibility, requesting payment, explaining available payment options and financial assistance resources, and accurately documenting the outcome of each required financial conversation.
Position Details:
1-3 years clerical experience and customer service experience preferred. Experience with medical terminology and insurance plans preferred. High School diploma required; some college helpful.
Minimum skills, knowledge and ability requirements:
- Ability to communicate effectively both orally and in writing, excellent telephone etiquette required.
- Ability to establish and maintain positive working relationships with patients, physicians, clinical and non-clinical hospital staff and insurance companies.
- Strong organizational skills; attention to detail.
- Ability to work under stress, meet deadlines and perform all daily assignments with a high level of accuracy.
- Knowledgeable and experienced with various computers systems; Ability to use a 10-key calculator and computer keyboard.
- Ability to discuss patient financial responsibility, outstanding balances, payment options, and financial assistance resources with confidence, professionalism, empathy, and accountability.
- Ability to respond appropriately to patient questions or concerns, explain available financial resources, and complete required referrals.
- Ability to consistently follow and document established patient financial engagement and collection workflows.
Physical Requirements:
- Position requires the ability to push, pull, and/or lift 50 lbs on a regular basis.
- Position requires prolonged standing and walking during each shift.
- Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties.
Why Mercy?
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
See All 62 Remote Patient Representative Jobs
Find roles that match your experience and apply in just a few clicks.
Find JobsRemote Patient Representative Job Market
Who's Hiring
- IQVIA19
- TOC2
- TridentCare2
- Saint Luke's2
- BayCare Health System2
Top Industries Hiring
- Healthcare & Medical Services
- Automotive
- Technology & Software
- Consulting & Professional Services
What Employers Look For
The qualifications that appear most often in remote patient representative jobs.
- High school diploma or equivalent with at least one year of patient-facing or customer service experience
- Working knowledge of medical terminology, billing codes, and insurance authorization processes
- Proficiency with electronic health record systems such as Epic, Cerner, or Meditech
- Demonstrated ability to explain complex healthcare or billing information clearly to patients and families
- Experience handling patient grievances, complaints, or appeals in a regulated healthcare environment
- Bilingual fluency in Spanish or another language commonly spoken by the patient population served
Tips for Your Remote Patient Representative Job Search
Apply early to remote roles that fit
Migrate Mate lists remote patient representative openings from across the U.S. in one place so you can find roles that match your background and apply directly. Remote postings fill fast, so checking frequently and applying as soon as a role goes live improves your odds.
Prove async communication on your resume
Remote patient representative employers screen for written clarity before the interview. Add a bullet showing you handled patient inquiries via email, chat, or ticketing systems, naming the platform and the volume you managed. Concrete detail signals you can communicate without in-person cues.
Highlight self-direction with specific results
Remote hiring managers want evidence you can manage a patient caseload without daily oversight. Point to times you resolved patient issues end-to-end, flagged escalations independently, or maintained quality metrics while working without a supervisor physically present.
Prepare for asynchronous remote interviews
Many distributed healthcare teams use one-way video or written screening rounds before a live call. Practice answering patient scenario questions in writing, keep answers concise, and show familiarity with tools like Zoom, Microsoft Teams, or the EHR platforms the employer lists in the job posting.
Remote Patient Representative Jobs: Frequently Asked Questions
How do I get a remote patient representative job?
Target healthcare organizations, insurance carriers, and patient advocacy firms that run distributed teams, since those employers are built for remote patient representative work. Remote hiring managers screen for written communication skills, self-direction, and comfort with video calls and patient management platforms like Epic or Salesforce Health Cloud. Candidates who show prior remote work, async communication samples, or experience handling sensitive patient interactions independently stand out.
Which companies hire remote patient representatives?
Remote patient representative roles are posted by IQVIA, TOC, and TridentCare and others right now, based on current remote listings on Migrate Mate as of November 2026. Hiring tends to concentrate at health systems with distributed care teams, insurance companies managing large patient volumes, and patient services firms that operate fully remote.
Can you get a remote patient representative job with no experience?
Yes, but remote entry-level roles are harder to land because employers expect you to manage patient interactions independently from day one without in-office support. Entry paths include remote roles at telehealth companies and insurance call centers that train new hires virtually. Showing strong written communication, empathy in a cover letter, or any customer-facing volunteer or coursework helps open the door.
Do you need a degree for remote patient representative jobs?
Not always. Many remote employers weigh relevant skills and demonstrated patient-facing or customer service experience more heavily than a degree. What matters is showing you can communicate clearly in writing, handle sensitive information with discretion, and work without in-person supervision. A healthcare background, medical terminology knowledge, or experience with patient scheduling software can substitute for formal education.
Which industries hire the most remote patient representatives?
The sectors hiring the most remote patient representatives are Healthcare & Medical Services, Automotive, and Technology & Software, based on current remote listings on Migrate Mate as of November 2026. Those sectors rely on distributed teams to manage patient communication, billing inquiries, and care coordination across time zones without a central office.
See All 62 Remote Patient Representative Jobs
Find roles that match your experience and apply in just a few clicks.
Find Jobs