Entry Level Patient Service Representative Jobs
New grad patient service representative jobs welcome recent graduates and entry level candidates with zero to two years of experience, where a strong internship background or demonstrated customer service skills can matter more than a long resume. Most openings are on-site roles in Healthcare & Medical Services, Technology & Software, and Education, with employers like R1 RCM, Memorial Healthcare System, and R1 Rcm hiring at this level now.
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Showing 5 of 32+ Entry Level Patient Service Representative jobs
Employment Type: Full time
Shift: Day Shift
Description:
At Saint Alphonsus Health System, we are looking for people who are living out their calling. We want you to be passionate about coming to work and challenged to achieve your potential. Living by these virtues, we pride ourselves on exceptional service and the highest quality of care. We are looking for a genuine, friendly, and empathetic self-starter to join the SAMG Clerical Float Pool Team! As a Patient Service Representative, you will play a significant part in creating a great experience for patients and their families! The Patient Service Representative will work in partnership with our physicians and clinical staff to take care of patients’ administrative needs. You will be responsible for checking in patients for appointments, collecting patient co-pays, answering telephones, taking accurate messages, scheduling appointments, and checking insurance eligibility. You will also need to be comfortable using our electronic medical record (EPIC) to update required information.
Our ideal candidate is friendly, detail-oriented, a quick learner and has a passion for providing a high-quality customer service experience to our patients. He or she will also need to utilize excellent communication skills while communicating with patients and families. The ability to provide superior customer service while utilizing independent decision-making skills will be essential in this position.
POSITION DETAILS:
The Float Pool is a wonderful way to learn about many different medical specialties, broaden your experience, and is a great fit for those who are flexible, adaptable, and have a desire to grow! This Full-Time position will support clinic coverage for all of the SAMG Medical Clinics in the Treasure Valley. The hours for this position will typically be from 7:00 AM - 6:00 PM - locations will vary. Weekend availability is required.
MINIMUM QUALIFICATIONS:
- High School Diploma or equivalent preferred.
- Previous customer service experience required. Healthcare experience preferred. Electronic health record (EHR) experience a plus. Medical terminology preferred.
- Experience with process improvement or lean philosophy preferred.
ESSENTIAL FUNCTIONS:
- Knows, understands, incorporates, and demonstrates the Organization's Mission, Vision, and Values in behaviors, practices, and decisions.
- Protects patients’ rights by maintaining confidentiality of personal and financial information and follows guidelines for HIPPA regulations.
- Maintains operations by following policies and procedures and reports needed changes.
ADDITIONAL DUTIES:
- Acknowledges and greets patients immediately, providing a positive customer service experience.
- Registers patients for appointments and completes paperwork.
- Verifies and updates existing patient and insurance information.
- Keeps patient appointments on schedule by notifying provider of patient’s arrival.
- Informs patients immediately of delays, explains why, and the anticipated wait time.
- Collect, record, and communicate to patients their responsible balances for visit, diagnostic testing, supplies, etc.
- Maintain knowledge of different payer practices and deductibles.
- Assist patients with all aspects of Financial Assistance Paperwork.
- Control credit extended to patients via a payment plan.
- Maintain business office inventory and equipment and order supplies.
- Maintain a neat work area including the reception area.
- Follow Cash Control Policy and Procedure and balances daily financial activities. Ensure collection of payments at time of service.
About Saint Alphonsus:
Colleagues of Saint Alphonsus Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout SAHS and Trinity Health.
Saint Alphonsus and Trinity Health are committed to promoting diversity in its workforce and to providing an inclusive work environment where everyone is treated with fairness, dignity and respect. We are committed to recruit and retain a diverse staff reflective of the communities we serve. Saint Alphonsus and Trinity Health are equal opportunity employers and prohibit discrimination against any individual with regard to race, color, religion, gender, marital status, national origin, age, disability, sexual orientation, or any other characteristic protected by law.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Employment Type: Full time
Shift: Day Shift
Description:
At Saint Alphonsus Health System, we are looking for people who are living out their calling. We want you to be passionate about coming to work and challenged to achieve your potential. Living by these virtues, we pride ourselves on exceptional service and the highest quality of care. We are looking for a genuine, friendly, and empathetic self-starter to join the SAMG Clerical Float Pool Team! As a Patient Service Representative, you will play a significant part in creating a great experience for patients and their families! The Patient Service Representative will work in partnership with our physicians and clinical staff to take care of patients’ administrative needs. You will be responsible for checking in patients for appointments, collecting patient co-pays, answering telephones, taking accurate messages, scheduling appointments, and checking insurance eligibility. You will also need to be comfortable using our electronic medical record (EPIC) to update required information.
Our ideal candidate is friendly, detail-oriented, a quick learner and has a passion for providing a high-quality customer service experience to our patients. He or she will also need to utilize excellent communication skills while communicating with patients and families. The ability to provide superior customer service while utilizing independent decision-making skills will be essential in this position.
POSITION DETAILS:
The Float Pool is a wonderful way to learn about many different medical specialties, broaden your experience, and is a great fit for those who are flexible, adaptable, and have a desire to grow! This Full-Time position will support clinic coverage for all of the SAMG Medical Clinics in the Treasure Valley. The hours for this position will typically be from 7:00 AM - 6:00 PM - locations will vary. Weekend availability is required.
MINIMUM QUALIFICATIONS:
- High School Diploma or equivalent preferred.
- Previous customer service experience required. Healthcare experience preferred. Electronic health record (EHR) experience a plus. Medical terminology preferred.
- Experience with process improvement or lean philosophy preferred.
ESSENTIAL FUNCTIONS:
- Knows, understands, incorporates, and demonstrates the Organization's Mission, Vision, and Values in behaviors, practices, and decisions.
- Protects patients’ rights by maintaining confidentiality of personal and financial information and follows guidelines for HIPPA regulations.
- Maintains operations by following policies and procedures and reports needed changes.
ADDITIONAL DUTIES:
- Acknowledges and greets patients immediately, providing a positive customer service experience.
- Registers patients for appointments and completes paperwork.
- Verifies and updates existing patient and insurance information.
- Keeps patient appointments on schedule by notifying provider of patient’s arrival.
- Informs patients immediately of delays, explains why, and the anticipated wait time.
- Collect, record, and communicate to patients their responsible balances for visit, diagnostic testing, supplies, etc.
- Maintain knowledge of different payer practices and deductibles.
- Assist patients with all aspects of Financial Assistance Paperwork.
- Control credit extended to patients via a payment plan.
- Maintain business office inventory and equipment and order supplies.
- Maintain a neat work area including the reception area.
- Follow Cash Control Policy and Procedure and balances daily financial activities. Ensure collection of payments at time of service.
About Saint Alphonsus:
Colleagues of Saint Alphonsus Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout SAHS and Trinity Health.
Saint Alphonsus and Trinity Health are committed to promoting diversity in its workforce and to providing an inclusive work environment where everyone is treated with fairness, dignity and respect. We are committed to recruit and retain a diverse staff reflective of the communities we serve. Saint Alphonsus and Trinity Health are equal opportunity employers and prohibit discrimination against any individual with regard to race, color, religion, gender, marital status, national origin, age, disability, sexual orientation, or any other characteristic protected by law.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
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Entry Level Patient Service Representative Jobs: Frequently Asked Questions
How do I get an entry level patient service representative job?
Employers hiring at the entry level look for strong communication skills, comfort with medical scheduling software, and experience handling patients or customers, even from retail or hospitality roles. Highlighting any internship, volunteer work at a clinic, or coursework in healthcare administration gives you a real edge. A professional phone manner and familiarity with insurance verification basics also stand out at this stage.
Which companies hire entry level patient service representatives?
Companies hiring entry level patient service representatives right now include R1 RCM, Memorial Healthcare System, and R1 Rcm, based on current listings on Migrate Mate as of November 2026. Hiring at this level comes primarily from hospital systems, outpatient clinics, and medical group practices that build their front-office teams with junior candidates they can train on their specific workflows.
Are there remote entry level patient service representative jobs?
Yes, though most openings at this level are on-site given the patient-facing nature of the work. About 0% of entry level patient service representative openings are remote or hybrid as of November 2026, and those tend to be telephone triage, insurance coordination, or virtual check-in roles that do not require a physical front desk presence.
Are these new grad patient service representative jobs?
Yes, the listings here include new grad, recent graduate, and junior patient service representative roles. A posting is new-grad friendly when it welcomes zero to two years of experience, counts internships or clinical volunteering toward that requirement, or explicitly accepts candidates who can demonstrate customer service skills in place of direct healthcare experience. Look for language like "will train" or "no experience required" as clear signals.
Which industries hire the most entry level patient service representatives?
Entry Level patient service representative roles concentrate in Healthcare & Medical Services, Technology & Software, and Education, based on current listings on Migrate Mate as of November 2026. Those sectors drive the most hiring at this level because high patient volumes and expanding outpatient care create steady demand for front-office staff who can be onboarded and trained quickly.