Patient Service Representative Jobs in Tennessee
Patient Service Representative jobs in Tennessee are actively hiring, with steady demand concentrated in hospital systems, outpatient clinics, and large physician group practices statewide, ranging from entry-level scheduling roles to senior patient access positions. The busiest hiring markets are Nashville, Memphis, and Knoxville, where employers such as HCA Healthcare, Vanderbilt University Medical Center, and Community Health Systems maintain large administrative workforces. The most in-demand specialties include patient access, insurance verification, and revenue cycle support. See the openings below and apply to the ones that match your experience.
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Showing 5 of 52+ Patient Service Representative jobs
$32,892.00 - $41,115.00 Annually
HAMILTON COUNTY HEALTH & SOCIAL SERVICES, Chattanooga, TN
FULL TIME
10/26/2026 - 1631
HEALTH & SOCIAL SERVICES DIVISION
Family Health Center - Prenatal/Adult
10/26/2026
11/8/2026 11:59 PM Eastern
Description
Tasks
Knowledge, Skills, Abilities, and Other Characteristics
Minimum Qualifications
Hamilton County does not discriminate on the basis of race, color, national origin, sex, religion, age, or disability in employment or the provision of services. A copy of Hamilton County's Equal Employment Opportunity Plan (EEOP) & Utilization Report is available on the County’s Equal Employment Opportunity (EEO) Office home page.
Working for Hamilton County Government provides many great benefits – take a look at a few of those highlighted below…
On-Site Employee Health Clinic
- No copay to utilize clinic services.
- Clinic services include routine office visits, sick visits, labs, flu shots, and more
- TextCare - Access to care 24/7 via TextCare, which is direct, unlimited access to medical care 24/7 through text message.
- Telehealth - Two-way, real-time interactive communication between the patient and a practitioner through telecommunications, which may include audiovisual options.
- One to One Provider Network – Availability to utilize a network of providers that provide a high level of care at a lower copay/cost.
- Health Management Programs – Offered to help employees and their family members in managing the following health conditions: Asthma, Diabetes, Hypertension (High Blood Pressure), and Hyperlipidemia (High Cholesterol)
- Nutritional guidance – Nutritional education provided to assist in making the appropriate food /health choices.
On-Site Employee Pharmacy
- Low-cost prescriptions available to those covered under the County health plan.
- Over the counter items offered at cost.
- RxLocal App – Mobile app provides a convenient way to stay connected and manage your health. Through the app you can request refills and ask questions.
- On-site Pharmacist available to answer questions and provide information.
Hamilton County Government offers competitive insurance coverage to fulltime employees.
Medical coverage is offered through Cigna to fulltime employees. The County pays a generous portion of the medical premium. Two options are available to choose from: LCP (Local Cost Plus) and OAP (Open Access Plus).
- The LCP has a smaller network that includes most providers and hospitals, with the exception of Parkridge facilities/providers.
- The OAP is a national network of facilities/providers that includes most providers/hospitals, including Parkridge.
Dental coverage is a voluntary benefit available to fulltime employees. Three coverage options are offered: Cigna High Plan, Cigna Low Plan, and Sun Life DHMO.
- The Cigna High Dental Plan covers orthodontia for children up to age 18. A national network of dental providers is available to choose from and this plan offers out of network coverage.
- The Cigna Low Dental Plan does not cover orthodontia. A national network of dental providers is available to choose from and this plan offers out of network coverage.
- The Sun Life DHMO plan is a prepaid dental plan that offers benefits through a network of plan dentists. A dental provider must be selected when enrolling and services must be provided by that provider for benefits to apply.
Life Insurance/Accidental Death and Dismemberment is provided through Symetra. The County provides $30,000 of Basic Life/Accidental Death and Dismemberment coverage at no cost to fulltime employees.
Additional voluntary benefits fulltime employees have access to enroll in are as follows:
-Individual Short-Term Disability (STD) -Voluntary Long-Term Disability (LTD)
-Flexible Spending Account–Health Care -Flexible Spending Account–Dept. Care
-Flexible Spending Account–Transportation -Accident Insurance
-Critical Illness Insurance -Hospital Indemnity Insurance
Hamilton County Government Retirement for Fulltime Employees:
Pension – Legacy Plan (hired prior to 10/1/2015), in which the employer contributes 14.70%.
Pension – Hybrid Plan (hired on or after 10/1/2015), in which the employee contributes 5% and the employer contributes 4%.
401K – Employer contributes 5% and the employee can contribute the amount of their choice.
457b – Employees have the option to contribute to this plan if they choose.
Pre-Retirement Seminar:
Hamilton County Human Resources provides a pre-retirement seminar to those considering retirement, two times per year (1st and 3rd quarter of each year). Seminar topics covered may include:
- Health insurance assistance, Medicare info and counseling.
- Internal steps to take when an employee is ready to retire.
- Estate Planning
- Personal Financial Planning
- TCRS (Tennessee Consolidated Revenue Service) – Ham. County Pension
- Deferred Compensation/457 Plan – Nationwide
- Social Security Benefits
Parental Leave:
Hamilton County provides eight (8) weeks of paid maternity leave and two (2) weeks of paid paternity leave following the birth of a child or placement of a child with an employee in connection with adoption (age 13 or younger) or foster care.
Paid Time Off:
Hamilton County Government provides generous paid time off (PTO) to fulltime employees from the start of employment.
- Years 1 – 5: an employee will accrue 5.85 hours of leave, per pay period.
- Years 5 – 10: an employee will accrue 6.77 hours of leave, per pay period.
- Years 11–15: an employee will accrue 8.31hours of leave, per pay period.
- Year 15 and each year thereafter, an employee will accrue 8.93 hours of leave, per pay period.
At each anniversary, an employee can roll over up to 80 hours of unused PTO into their leave bank. (Up to 800 hours for employees hired on or after 1/1/2013).
Paid Holidays:
Hamilton County Government provides thirteen (13) paid holidays to fulltime employees.
New Year’s Day Independence Day
M.L. King’s Birthday Labor Day
President’s Day Veteran’s Day
Good Friday Thanksgiving (2 days)
Memorial Day Christmas (2 days)
Juneteenth
Wellness Facility:
Hamilton County Government provides a 24/7 fitness center, free of charge, to County employees and family members (age 14+) covered under the County's health plan. The fitness center offers cardio and strength-training equipment, along with group exercise classes throughout the year. (which may include Zumba, spin, yoga, etc.)
$32,892.00 - $41,115.00 Annually
HAMILTON COUNTY HEALTH & SOCIAL SERVICES, Chattanooga, TN
FULL TIME
10/26/2026 - 1631
HEALTH & SOCIAL SERVICES DIVISION
Family Health Center - Prenatal/Adult
10/26/2026
11/8/2026 11:59 PM Eastern
Description
Tasks
Knowledge, Skills, Abilities, and Other Characteristics
Minimum Qualifications
Hamilton County does not discriminate on the basis of race, color, national origin, sex, religion, age, or disability in employment or the provision of services. A copy of Hamilton County's Equal Employment Opportunity Plan (EEOP) & Utilization Report is available on the County’s Equal Employment Opportunity (EEO) Office home page.
Working for Hamilton County Government provides many great benefits – take a look at a few of those highlighted below…
On-Site Employee Health Clinic
- No copay to utilize clinic services.
- Clinic services include routine office visits, sick visits, labs, flu shots, and more
- TextCare - Access to care 24/7 via TextCare, which is direct, unlimited access to medical care 24/7 through text message.
- Telehealth - Two-way, real-time interactive communication between the patient and a practitioner through telecommunications, which may include audiovisual options.
- One to One Provider Network – Availability to utilize a network of providers that provide a high level of care at a lower copay/cost.
- Health Management Programs – Offered to help employees and their family members in managing the following health conditions: Asthma, Diabetes, Hypertension (High Blood Pressure), and Hyperlipidemia (High Cholesterol)
- Nutritional guidance – Nutritional education provided to assist in making the appropriate food /health choices.
On-Site Employee Pharmacy
- Low-cost prescriptions available to those covered under the County health plan.
- Over the counter items offered at cost.
- RxLocal App – Mobile app provides a convenient way to stay connected and manage your health. Through the app you can request refills and ask questions.
- On-site Pharmacist available to answer questions and provide information.
Hamilton County Government offers competitive insurance coverage to fulltime employees.
Medical coverage is offered through Cigna to fulltime employees. The County pays a generous portion of the medical premium. Two options are available to choose from: LCP (Local Cost Plus) and OAP (Open Access Plus).
- The LCP has a smaller network that includes most providers and hospitals, with the exception of Parkridge facilities/providers.
- The OAP is a national network of facilities/providers that includes most providers/hospitals, including Parkridge.
Dental coverage is a voluntary benefit available to fulltime employees. Three coverage options are offered: Cigna High Plan, Cigna Low Plan, and Sun Life DHMO.
- The Cigna High Dental Plan covers orthodontia for children up to age 18. A national network of dental providers is available to choose from and this plan offers out of network coverage.
- The Cigna Low Dental Plan does not cover orthodontia. A national network of dental providers is available to choose from and this plan offers out of network coverage.
- The Sun Life DHMO plan is a prepaid dental plan that offers benefits through a network of plan dentists. A dental provider must be selected when enrolling and services must be provided by that provider for benefits to apply.
Life Insurance/Accidental Death and Dismemberment is provided through Symetra. The County provides $30,000 of Basic Life/Accidental Death and Dismemberment coverage at no cost to fulltime employees.
Additional voluntary benefits fulltime employees have access to enroll in are as follows:
-Individual Short-Term Disability (STD) -Voluntary Long-Term Disability (LTD)
-Flexible Spending Account–Health Care -Flexible Spending Account–Dept. Care
-Flexible Spending Account–Transportation -Accident Insurance
-Critical Illness Insurance -Hospital Indemnity Insurance
Hamilton County Government Retirement for Fulltime Employees:
Pension – Legacy Plan (hired prior to 10/1/2015), in which the employer contributes 14.70%.
Pension – Hybrid Plan (hired on or after 10/1/2015), in which the employee contributes 5% and the employer contributes 4%.
401K – Employer contributes 5% and the employee can contribute the amount of their choice.
457b – Employees have the option to contribute to this plan if they choose.
Pre-Retirement Seminar:
Hamilton County Human Resources provides a pre-retirement seminar to those considering retirement, two times per year (1st and 3rd quarter of each year). Seminar topics covered may include:
- Health insurance assistance, Medicare info and counseling.
- Internal steps to take when an employee is ready to retire.
- Estate Planning
- Personal Financial Planning
- TCRS (Tennessee Consolidated Revenue Service) – Ham. County Pension
- Deferred Compensation/457 Plan – Nationwide
- Social Security Benefits
Parental Leave:
Hamilton County provides eight (8) weeks of paid maternity leave and two (2) weeks of paid paternity leave following the birth of a child or placement of a child with an employee in connection with adoption (age 13 or younger) or foster care.
Paid Time Off:
Hamilton County Government provides generous paid time off (PTO) to fulltime employees from the start of employment.
- Years 1 – 5: an employee will accrue 5.85 hours of leave, per pay period.
- Years 5 – 10: an employee will accrue 6.77 hours of leave, per pay period.
- Years 11–15: an employee will accrue 8.31hours of leave, per pay period.
- Year 15 and each year thereafter, an employee will accrue 8.93 hours of leave, per pay period.
At each anniversary, an employee can roll over up to 80 hours of unused PTO into their leave bank. (Up to 800 hours for employees hired on or after 1/1/2013).
Paid Holidays:
Hamilton County Government provides thirteen (13) paid holidays to fulltime employees.
New Year’s Day Independence Day
M.L. King’s Birthday Labor Day
President’s Day Veteran’s Day
Good Friday Thanksgiving (2 days)
Memorial Day Christmas (2 days)
Juneteenth
Wellness Facility:
Hamilton County Government provides a 24/7 fitness center, free of charge, to County employees and family members (age 14+) covered under the County's health plan. The fitness center offers cardio and strength-training equipment, along with group exercise classes throughout the year. (which may include Zumba, spin, yoga, etc.)
See All 52 Patient Service Representative Jobs in Tennessee
Find roles in Tennessee that match your experience and apply in just a few clicks.
Find JobsPatient Service Representative Jobs by City in Tennessee
Where Tennessee roles are concentrated, by current openings.
Patient Service Representative Job Market in Tennessee
A snapshot from current Tennessee openings, updated as new roles post.
Who's Hiring
- R1 RCM10
- Ballad Health9
- Ascension4
- Radiology Partners4
- Clean 2 The KORE3C
What Tennessee Employers Look For
The qualifications that appear most often in patient service representative jobs across Tennessee.
- High school diploma or GED required by most Tennessee hiring employers
- Prior experience in a medical office or healthcare customer service setting
- Familiarity with electronic health record systems such as Epic or Cerner
- Knowledge of medical insurance verification and prior authorization processes
- Strong written and verbal communication skills for patient-facing interactions
- Ability to handle multi-line phone systems and high call volumes efficiently
Patient Service Representative Jobs in Tennessee: Frequently Asked Questions
How do you become a patient service representative in Tennessee?
A high school diploma is the standard starting point for patient service representative roles in Tennessee, and no state-issued license is required for the position. Most Tennessee employers expect candidates to complete on-the-job training covering their specific EHR platform and billing workflows. Earning a Certified Healthcare Access Associate credential through the National Association of Healthcare Access Management strengthens applications and is recognized by major Tennessee health systems.
Which companies hire patient service representatives in Tennessee?
Employers hiring patient service representatives in Tennessee right now include R1 RCM, Ballad Health, and Ascension, based on current listings on Migrate Mate as of October 2026. Tennessee's high concentration of large hospital systems and regional medical groups means consistent openings across both urban centers and suburban clinic networks throughout the state.
Which Tennessee cities have the most patient service representative jobs?
Nashville, Kingsport, and Knoxville consistently have the highest concentration of patient service representative openings in Tennessee. Nashville leads because it serves as the national headquarters for several major for-profit health systems, while Memphis and Knoxville anchor large regional medical centers and affiliated outpatient networks that generate steady administrative hiring across those metro areas.
Are there remote patient service representative jobs in Tennessee?
Yes, but they are limited. About 0% of patient service representative openings tied to Tennessee are remote or hybrid as of October 2026, reflecting that much of the role involves in-person patient interaction at front desks and check-in counters. The functions most likely to shift remote are insurance verification, referral coordination, and inbound phone scheduling handled through cloud-based EHR systems.
How can I get hired as a patient service representative in Tennessee with little or no experience?
The most realistic entry path is applying directly to patient access associate or medical receptionist openings at Tennessee's larger health systems, which regularly hire candidates without prior healthcare experience and provide structured onboarding. HCA Healthcare and Vanderbilt University Medical Center both run internal training programs for new administrative staff. Candidates coming from retail or call-center backgrounds are competitive, and completing a short medical terminology course before applying gives a measurable edge in screening.
Where can I find and apply to patient service representative jobs in Tennessee?
You can find and apply to patient service representative jobs in Tennessee on Migrate Mate, which lists current Tennessee openings updated regularly. Search the listings to find roles that match your experience level, preferred location, and work setting, then apply directly to the ones that fit.
See All 52 Patient Service Representative Jobs in Tennessee
Find roles in Tennessee that match your experience and apply in just a few clicks.
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