Remote Patient Services Manager Jobs
Remote patient services manager jobs are open across the U.S. in healthcare, health tech, and insurance, at remote-first firms, distributed health systems, and telehealth companies hiring managers from entry level through senior leadership. Employers hiring remotely right now include IQVIA, Viatris, and Vituity. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 18+ Remote Patient Services Manager jobs
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary
An Inbound Patient Account Services Coordinator advocates for the patient and portrays “Putting People First” by taking a hands-on approach to help people on their path to better health. In this role, a Inbound Patient Account Services Specialist will provide a high level of customer service, resolve patient billing questions, and report potential trends to Leadership for review.
We will support you by offering all the tools and resources you need to be successful in a collaborative team environment.
Key Responsibilities of the Inbound Patient Account Services Coordinator:
- Develop a deep understanding of CVS Specialty processes and learn how customer service impacts a patient’s journey from order to reimbursement for services.
- Helping patients to navigate complex billing and reimbursement processes to assure efficient and timely billing and reimbursement for services.
- Build a trusting relationship with patients by engaging in meaningful and relevant conversation.
- Manage difficult or emotional situations, responding promptly to patient needs, and demonstrating empathy and a sense of urgency when appropriate.
- Accurately and consistently document each interaction in the appropriate Revenue Cycle system.
- Record, review, and take next steps to follow-up and resolve patient concerns.
- Gather and examine patient information to determine eligibility for payment plans.
- Meet call center metrics that include call volume and call quality.
- Use technology to effectively liaison with other departments across CVS Specialty.
- Demonstrate an outgoing, enthusiastic, professional, and caring presence over the telephone.
Required Qualifications:
- 6 months experience in healthcare billing, reimbursement, collections practices, and/or infusion services.
- Experience with computers, including 1+ years working with Microsoft Word, Outlook, and Excel.
- Effective written and verbal customer service skills.
- Ability to work independently and on a team.
- Ability to offer emotional support and empathy.
- Flexibility with work schedule to meet business needs, including but not limited to 8-hour work shifts from 8:00am – 8:00pm EST (Monday – Friday).
Preferred Qualifications:
- 1 year experience in healthcare billing, collections practices, and/or infusion services.
- 1 year experience in pharmacy billing and reimbursement.
Education
- Verifiable High-school diploma or GED required.
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$17.00 - $28.46This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the application process and on Benefits Moments.
We anticipate the application window for this opening will close on: 08/28/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary
An Inbound Patient Account Services Coordinator advocates for the patient and portrays “Putting People First” by taking a hands-on approach to help people on their path to better health. In this role, a Inbound Patient Account Services Specialist will provide a high level of customer service, resolve patient billing questions, and report potential trends to Leadership for review.
We will support you by offering all the tools and resources you need to be successful in a collaborative team environment.
Key Responsibilities of the Inbound Patient Account Services Coordinator:
- Develop a deep understanding of CVS Specialty processes and learn how customer service impacts a patient’s journey from order to reimbursement for services.
- Helping patients to navigate complex billing and reimbursement processes to assure efficient and timely billing and reimbursement for services.
- Build a trusting relationship with patients by engaging in meaningful and relevant conversation.
- Manage difficult or emotional situations, responding promptly to patient needs, and demonstrating empathy and a sense of urgency when appropriate.
- Accurately and consistently document each interaction in the appropriate Revenue Cycle system.
- Record, review, and take next steps to follow-up and resolve patient concerns.
- Gather and examine patient information to determine eligibility for payment plans.
- Meet call center metrics that include call volume and call quality.
- Use technology to effectively liaison with other departments across CVS Specialty.
- Demonstrate an outgoing, enthusiastic, professional, and caring presence over the telephone.
Required Qualifications:
- 6 months experience in healthcare billing, reimbursement, collections practices, and/or infusion services.
- Experience with computers, including 1+ years working with Microsoft Word, Outlook, and Excel.
- Effective written and verbal customer service skills.
- Ability to work independently and on a team.
- Ability to offer emotional support and empathy.
- Flexibility with work schedule to meet business needs, including but not limited to 8-hour work shifts from 8:00am – 8:00pm EST (Monday – Friday).
Preferred Qualifications:
- 1 year experience in healthcare billing, collections practices, and/or infusion services.
- 1 year experience in pharmacy billing and reimbursement.
Education
- Verifiable High-school diploma or GED required.
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$17.00 - $28.46This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the application process and on Benefits Moments.
We anticipate the application window for this opening will close on: 08/28/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
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Find JobsRemote Patient Services Manager Job Market
Who's Hiring
Top Industries Hiring
- Healthcare & Medical Services
- Science & Research
- Technology & Software
What Employers Look For
The qualifications that appear most often in remote patient services manager jobs.
- Bachelor's degree in healthcare administration, business, or a related field
- Two or more years of supervisory experience in a healthcare or clinical setting
- Proficiency with electronic health record systems such as Epic or Cerner
- Demonstrated knowledge of patient access, registration, and scheduling workflows
- Strong communication and conflict resolution skills for handling patient concerns
- Familiarity with HIPAA compliance, billing processes, and quality improvement initiatives
Tips for Your Remote Patient Services Manager Job Search
Apply early to remote roles that fit
Migrate Mate lists remote patient services manager openings from across the U.S. in one place. Search the current roles, find the ones that match your background, and apply directly without chasing postings across multiple sites.
Show async communication skills concretely
Remote patient services manager roles depend on clear written handoffs, ticketing systems, and documentation. Name the platforms you've used, such as Zendesk, Salesforce Health Cloud, or similar tools, and describe how you kept distributed teams aligned without real-time meetings.
Highlight remote-relevant patient services results
Remote employers want evidence you can hit patient satisfaction, resolution time, or case management targets without in-person supervision. Quantify outcomes you owned directly, even if the original role was hybrid, and frame them around independent execution.
Prepare for scenario-based remote interviews
Remote hiring managers for patient services roles often test judgment through written scenarios or asynchronous video screens before live interviews. Practice answering patient escalation and team coordination questions in writing, because your written response style becomes part of the evaluation.
Remote Patient Services Manager Jobs: Frequently Asked Questions
How do I get a remote patient services manager job?
Target companies with distributed teams or fully remote operations, particularly in telehealth, health insurance, and digital health platforms, because those are the environments where patient services managers consistently work remotely. Remote employers screen for self-direction, clear written communication, and experience coordinating care or patient workflows without in-person oversight. Candidates who can show async collaboration skills and measurable results in patient satisfaction or service delivery stand out most.
Which companies hire remote patient services managers?
Employers currently hiring remote patient services managers include IQVIA, Viatris, and Vituity, per current remote listings on Migrate Mate as of August 2026. Remote openings tend to concentrate at telehealth providers, managed care organizations, health insurance carriers, and digital health startups that run distributed operations.
Can you get a remote patient services manager job with no experience?
Yes, but remote entry-level roles in this field are competitive because employers expect you to manage patient interactions and workflows independently from day one without on-site support. Remote-first telehealth startups and smaller digital health companies are the most likely to hire emerging candidates. Showing familiarity with EHR platforms, strong written communication, and any customer-facing healthcare work, even internship or volunteer experience, helps close the gap.
Do you need a degree for remote patient services manager jobs?
Not always. Many remote employers care more about demonstrated experience coordinating patient services, handling escalations, and leading support teams than about a specific credential. A background in healthcare administration or a related field helps, and some employers do list a bachelor's degree as preferred, but candidates who can show concrete results in patient experience or service operations regularly get hired without one.
Which industries hire the most remote patient services managers?
The sectors hiring the most remote patient services managers are Healthcare & Medical Services, Science & Research, and Technology & Software, based on current remote listings on Migrate Mate as of August 2026. These industries hire patient services managers remotely because their patient or member populations are geographically distributed and their service operations are built to run across time zones.
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