Patient Services Manager Jobs in Philadelphia, PA
Patient Services Manager jobs in Philadelphia are concentrated in Center City, University City, and the health corridor stretching through North Philadelphia, across major health systems, academic medical centers, and outpatient networks. Employers hiring right now include Thomas Jefferson University & Jefferson Health, Aramark, and Penn Medicine. Find a role that fits below and apply directly.
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Director of Patient Care Services (RN) – Hospice Leadership
$115,000–$120,000 Base Salary + Bonus
Blue Bell Office: 3031 C Walton Road, Ste. 202
Plymouth Meeting, Pennsylvania 19462
Serving Montgomery, Bucks & Delaware Counties, PA
Monday–Friday | 8:00 AM–5:00 PM + Field Ride-Alongs
Lead with Compassion. Inspire Excellence. Make a Difference.
Are you a passionate Registered Nurse leader who believes every patient and family deserves exceptional end-of-life care? Bristol Hospice is seeking a Director of Patient Care Services (DPCS) to provide clinical leadership, mentor high-performing teams, and ensure the delivery of compassionate, patient-centered hospice care throughout our Pennsylvania service area.
This is an opportunity to join an organization where your leadership directly impacts patients, families, caregivers, and clinical professionals every day.
Why Join Bristol Hospice?
At Bristol Hospice, we are dedicated to providing a family-centered approach to hospice care while honoring every patient with dignity, compassion, and respect. As a nationwide leader in hospice services, we foster a supportive culture where clinical excellence and employee growth go hand in hand.
What We Offer
- Competitive Salary: $115,000–$120,000 + Bonus Potential
- Medical, Dental, Vision & Life Insurance
- Generous PTO & Paid Holidays
- Tuition Reimbursement
- 401(k) with HSA Options
- Mileage Reimbursement (where applicable)
- Advanced Leadership & Clinical Development Programs
- Supportive, Mission-Driven Culture
- Opportunity to Make a Meaningful Impact Every Day
What You'll Do
As the Director of Patient Care Services, you will oversee all clinical operations and ensure the delivery of high-quality hospice services while supporting and developing clinical teams.
Key Responsibilities
- Lead and oversee all direct and indirect clinical patient care services.
- Mentor and support Clinical Supervisors, Case Managers, and interdisciplinary team members.
- Ensure compliance with state, federal, and CHAP regulatory standards.
- Drive quality assurance, performance improvement, and patient satisfaction initiatives.
- Assist with budgeting, staffing plans, and operational performance management.
- Monitor census trends and adjust staffing strategies as needed.
- Recruit, coach, evaluate, and develop clinical personnel.
- Oversee orientation, ongoing training, and professional development programs.
- Ensure accurate and compliant clinical documentation and record management.
- Promote a culture of accountability, teamwork, and clinical excellence.
- Serve as Acting Executive Director in the Executive Director's absence.
- Develop and implement policies that support exceptional hospice care delivery.
- Build and maintain strong relationships within the healthcare community to support patient referrals and growth.
What We're Looking For
Required Qualifications
- Current Registered Nurse (RN) license in Pennsylvania
- Minimum 1 year of management or leadership experience
- Ability to lead, motivate, and develop clinical teams
- Strong knowledge of hospice regulations and healthcare operations
- Excellent communication, organizational, and problem-solving skills
- Ability to travel throughout the service territory as needed
- Flexibility to support operational needs
Preferred Qualifications
- Bachelor's Degree in Nursing (BSN) from an accredited program
- Hospice leadership experience
- Home health, palliative care, or related healthcare leadership experience
- Working knowledge of CHAP standards and regulatory compliance
Our Core Values
At Bristol Hospice, we live by the values that define our success:
Integrity – We do the right thing.
Trust – We support one another.
Excellence – We continually raise the bar.
Accountability – We own our results.
Mutual Respect – We treat others with dignity and compassion.
Join a Team that embraces the reverence of life!
EEOC Statement
Bristol Hospice is an equal-opportunity employer. Our success depends upon our ability to create and maintain a diverse and supportive work environment where individuality is promoted. Bristol puts high priority on the worth of every person. We do not base our hiring decisions on race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristics.
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Pet insurance
- Referral program
- Tuition reimbursement
- Vision insurance
Work Location: In person
Director of Patient Care Services (RN) – Hospice Leadership
$115,000–$120,000 Base Salary + Bonus
Blue Bell Office: 3031 C Walton Road, Ste. 202
Plymouth Meeting, Pennsylvania 19462
Serving Montgomery, Bucks & Delaware Counties, PA
Monday–Friday | 8:00 AM–5:00 PM + Field Ride-Alongs
Lead with Compassion. Inspire Excellence. Make a Difference.
Are you a passionate Registered Nurse leader who believes every patient and family deserves exceptional end-of-life care? Bristol Hospice is seeking a Director of Patient Care Services (DPCS) to provide clinical leadership, mentor high-performing teams, and ensure the delivery of compassionate, patient-centered hospice care throughout our Pennsylvania service area.
This is an opportunity to join an organization where your leadership directly impacts patients, families, caregivers, and clinical professionals every day.
Why Join Bristol Hospice?
At Bristol Hospice, we are dedicated to providing a family-centered approach to hospice care while honoring every patient with dignity, compassion, and respect. As a nationwide leader in hospice services, we foster a supportive culture where clinical excellence and employee growth go hand in hand.
What We Offer
- Competitive Salary: $115,000–$120,000 + Bonus Potential
- Medical, Dental, Vision & Life Insurance
- Generous PTO & Paid Holidays
- Tuition Reimbursement
- 401(k) with HSA Options
- Mileage Reimbursement (where applicable)
- Advanced Leadership & Clinical Development Programs
- Supportive, Mission-Driven Culture
- Opportunity to Make a Meaningful Impact Every Day
What You'll Do
As the Director of Patient Care Services, you will oversee all clinical operations and ensure the delivery of high-quality hospice services while supporting and developing clinical teams.
Key Responsibilities
- Lead and oversee all direct and indirect clinical patient care services.
- Mentor and support Clinical Supervisors, Case Managers, and interdisciplinary team members.
- Ensure compliance with state, federal, and CHAP regulatory standards.
- Drive quality assurance, performance improvement, and patient satisfaction initiatives.
- Assist with budgeting, staffing plans, and operational performance management.
- Monitor census trends and adjust staffing strategies as needed.
- Recruit, coach, evaluate, and develop clinical personnel.
- Oversee orientation, ongoing training, and professional development programs.
- Ensure accurate and compliant clinical documentation and record management.
- Promote a culture of accountability, teamwork, and clinical excellence.
- Serve as Acting Executive Director in the Executive Director's absence.
- Develop and implement policies that support exceptional hospice care delivery.
- Build and maintain strong relationships within the healthcare community to support patient referrals and growth.
What We're Looking For
Required Qualifications
- Current Registered Nurse (RN) license in Pennsylvania
- Minimum 1 year of management or leadership experience
- Ability to lead, motivate, and develop clinical teams
- Strong knowledge of hospice regulations and healthcare operations
- Excellent communication, organizational, and problem-solving skills
- Ability to travel throughout the service territory as needed
- Flexibility to support operational needs
Preferred Qualifications
- Bachelor's Degree in Nursing (BSN) from an accredited program
- Hospice leadership experience
- Home health, palliative care, or related healthcare leadership experience
- Working knowledge of CHAP standards and regulatory compliance
Our Core Values
At Bristol Hospice, we live by the values that define our success:
Integrity – We do the right thing.
Trust – We support one another.
Excellence – We continually raise the bar.
Accountability – We own our results.
Mutual Respect – We treat others with dignity and compassion.
Join a Team that embraces the reverence of life!
EEOC Statement
Bristol Hospice is an equal-opportunity employer. Our success depends upon our ability to create and maintain a diverse and supportive work environment where individuality is promoted. Bristol puts high priority on the worth of every person. We do not base our hiring decisions on race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristics.
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Pet insurance
- Referral program
- Tuition reimbursement
- Vision insurance
Work Location: In person
See All 56 Patient Services Manager Jobs in Philadelphia
Find roles in Philadelphia that match your experience and apply in just a few clicks.
Find Patient Services Manager JobsPatient Services Manager Job Market in Philadelphia
Who's Hiring
- Thomas Jefferson University & Jefferson Health22
- Aramark6
- Penn Medicine6
- Bristol Hospice6
- Redeemer Health6
Top Industries Hiring
- Healthcare & Medical Services
Patient Services Manager Jobs in Philadelphia: Frequently Asked Questions
How do I get a patient services manager job in Philadelphia?
Focus your search on Philadelphia's dense health system network, particularly the large academic medical centers in University City and the community health organizations serving North and West Philadelphia. Candidates who stand out typically bring experience coordinating patient access workflows, familiarity with electronic health records, and a background in high-volume outpatient or specialty care settings. Volunteering with federally qualified health centers in the city and building connections through Jefferson, Penn, or Temple's professional networks can open doors faster than applying cold.
Which companies hire patient services managers in Philadelphia?
Philadelphia patient services manager roles are posted by Thomas Jefferson University & Jefferson Health, Aramark, and Penn Medicine and others right now, based on current listings on Migrate Mate as of August 2026. Philadelphia's hiring landscape is driven heavily by its academic health systems, large outpatient clinic groups, and specialty care networks tied to the city's major medical universities.
Are there remote patient services manager jobs in Philadelphia?
Yes, but only selectively, since patient services manager work is largely on-site given its direct coordination with clinical staff and patients. About 0% of patient services manager openings tied to Philadelphia are remote or hybrid as of August 2026, most commonly for roles focused on scheduling oversight, billing coordination, or multi-site administrative management rather than hands-on patient-facing operations.
How can I get a patient services manager job in Philadelphia with little or no experience?
The most realistic entry path in Philadelphia is starting as a patient services representative or medical receptionist at one of the city's large outpatient clinic networks or federally qualified health centers, then moving into a lead or supervisor role within one to two years. Philadelphia's community health organizations, such as those operating in Kensington and Southwest Philadelphia, often hire entry-level candidates and promote from within. Familiarity with Epic or Cerner and bilingual Spanish skills are practical advantages in this market.
Which industries hire the most patient services managers in Philadelphia?
The sectors hiring the most patient services managers in Philadelphia are Healthcare & Medical Services, based on current listings on Migrate Mate as of August 2026. Philadelphia's position as a major academic medicine hub and its concentration of specialty care clinics and community health networks makes it one of the more active mid-Atlantic markets for this role.
Related Jobs in Pennsylvania
See All 56 Patient Services Manager Jobs in Philadelphia
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