Patient Services Manager Jobs in Pennsylvania
Patient Services Manager jobs in Pennsylvania are in active demand across the state's dense network of academic medical centers, regional hospital systems, and outpatient care organizations, with openings at every level from coordinator-track roles through senior management. Philadelphia, Pittsburgh, and Allentown account for the largest share of postings, anchored by major employers like Penn Medicine, UPMC, and Lehigh Valley Health Network. The most consistent openings are in care coordination, patient access, and revenue cycle management. Find a role that fits below and apply directly.
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Showing 3 of 72+ Patient Services Manager jobs
Job Title
Patient Services Inbound RepresentativeJob Description
Patient Services Inbound Representative (Malvern, PA)
Bring your passion for making a meaningful difference in people's lives to the forefront in this vital role, where you will be the first point of contact for patients using ECG Solutions' heart monitors, providing crucial support and care.
Your role:
- Deliver exceptional, patient-focused support via phone or chat, addressing inquiries and resolving concerns related to services and monitors, including technical assistance and device activation.
- Accurately logs incoming calls, chats, and emails, documenting all support interactions in detail to ensure clear follow-up and effective issue resolution
- Collaborate within the Patient Services department to meet performance goals and maintain a high level of service in a team-oriented environment.
- Initial training/nesting spans 7 weeks, Monday to Friday, 9:00am to 5:30pm EST, under the mentorship of an Educator in a structured, hands-on setting. Following training, you will enter a 4-week ramp-up period, working Tuesday-Saturday from 12:00pm to 8:30pm CST with a holiday rotation.
You're the right fit if:
- You have a high school diploma or vocational education or a General Education Diploma (GED).
- You’ve acquired 1+ years of experience in customer service and/or product support; experience in a call center or with Salesforce is a plus.
- Your skills include strong proficiency in Microsoft Office applications, strong technical acumen, and excellent computer skills, along with the ability to efficiently navigate multiple technical platforms simultaneously while adapting to change with ease. Skills in troubleshooting and providing technical support are preferred.
- You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position . You are an excellent communicator with meticulous attention to detail and a commitment to delivering high‑quality work, bringing a collaborative mindset and the ability to thrive in a dynamic, fast‑paced environment. You consistently demonstrate patience and empathy in support interactions, ensuring a positive experience for all.
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.
This is an office role.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
- Learn more about our business .
- Discover our rich and exciting history.
- Learn more about our purpose. Learn more about our culture.
Philips Transparency Details
The pay range for this position in Malvern, PA is $19.00-$29.00.
The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.
In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here .
At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.
Additional Information
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Malvern, PA.
#ConnectedCare
This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.
Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.
Job Title
Patient Services Inbound RepresentativeJob Description
Patient Services Inbound Representative (Malvern, PA)
Bring your passion for making a meaningful difference in people's lives to the forefront in this vital role, where you will be the first point of contact for patients using ECG Solutions' heart monitors, providing crucial support and care.
Your role:
- Deliver exceptional, patient-focused support via phone or chat, addressing inquiries and resolving concerns related to services and monitors, including technical assistance and device activation.
- Accurately logs incoming calls, chats, and emails, documenting all support interactions in detail to ensure clear follow-up and effective issue resolution
- Collaborate within the Patient Services department to meet performance goals and maintain a high level of service in a team-oriented environment.
- Initial training/nesting spans 7 weeks, Monday to Friday, 9:00am to 5:30pm EST, under the mentorship of an Educator in a structured, hands-on setting. Following training, you will enter a 4-week ramp-up period, working Tuesday-Saturday from 12:00pm to 8:30pm CST with a holiday rotation.
You're the right fit if:
- You have a high school diploma or vocational education or a General Education Diploma (GED).
- You’ve acquired 1+ years of experience in customer service and/or product support; experience in a call center or with Salesforce is a plus.
- Your skills include strong proficiency in Microsoft Office applications, strong technical acumen, and excellent computer skills, along with the ability to efficiently navigate multiple technical platforms simultaneously while adapting to change with ease. Skills in troubleshooting and providing technical support are preferred.
- You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position . You are an excellent communicator with meticulous attention to detail and a commitment to delivering high‑quality work, bringing a collaborative mindset and the ability to thrive in a dynamic, fast‑paced environment. You consistently demonstrate patience and empathy in support interactions, ensuring a positive experience for all.
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.
This is an office role.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
- Learn more about our business .
- Discover our rich and exciting history.
- Learn more about our purpose. Learn more about our culture.
Philips Transparency Details
The pay range for this position in Malvern, PA is $19.00-$29.00.
The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.
In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here .
At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.
Additional Information
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Malvern, PA.
#ConnectedCare
This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.
Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.
See All 72 Patient Services Manager Jobs in Pennsylvania
Find roles in Pennsylvania that match your experience and apply in just a few clicks.
Find Patient Services Manager JobsPatient Services Manager Jobs by City in Pennsylvania
Where Pennsylvania roles are concentrated, by current openings.
Patient Services Manager Job Market in Pennsylvania
A snapshot from current Pennsylvania openings, updated as new roles post.
Who's Hiring
- UPMC24
- Lehigh Valley Health Network8
- Main Line Health3
- Thomas Jefferson University & Jefferson Health3
- Philips2
Top Industries Hiring
- Healthcare & Medical Services
- Biotechnology & Pharmaceuticals
What Pennsylvania Employers Look For
The qualifications that appear most often in patient services manager jobs across Pennsylvania.
- Bachelor's degree in healthcare administration, business, or a related field required
- Three or more years of experience in a patient-facing healthcare operations role
- Demonstrated knowledge of Pennsylvania healthcare compliance and patient rights regulations
- Proficiency with electronic health record systems such as Epic or Cerner
- Strong experience managing staff scheduling, performance reviews, and departmental workflows
- Excellent communication skills for coordinating across clinical, billing, and administrative teams
Patient Services Manager Jobs in Pennsylvania: Frequently Asked Questions
How do you become a patient services manager in Pennsylvania?
Most Pennsylvania employers require a bachelor's degree in healthcare administration, health services management, or a closely related field as the foundation for this role. There is no state-issued license specific to patient services managers in Pennsylvania, but candidates who hold a Certified Healthcare Administrative Professional credential or a Certified Patient Experience Professional designation stand out in the hiring process. Gaining experience in patient access, medical reception, or healthcare operations within a Pennsylvania facility is the most direct path into management.
Which companies hire patient services managers in Pennsylvania?
Employers hiring patient services managers in Pennsylvania right now include UPMC, Lehigh Valley Health Network, and Main Line Health, based on current listings on Migrate Mate as of October 2026. Pennsylvania's concentration of large academic health systems and integrated regional networks means hiring is ongoing rather than seasonal, particularly for roles tied to patient access and care coordination departments.
Which Pennsylvania cities have the most patient services manager jobs?
Pittsburgh, Philadelphia, and Allentown have the most patient services manager openings in Pennsylvania. Philadelphia leads because it houses a dense cluster of academic medical centers and specialty hospitals, while Pittsburgh's volume is driven by UPMC's broad regional footprint, and smaller cities like Allentown and Hershey draw consistent postings from Lehigh Valley Health Network and Penn State Health respectively.
Are there remote patient services manager jobs in Pennsylvania?
Yes, but they are limited. Patient services managers typically oversee in-person staff and on-site patient interactions, which keeps most roles facility-based. About 11% of patient services manager openings tied to Pennsylvania are remote or hybrid as of October 2026, with remote options most common for positions focused on utilization review, patient financial counseling, or centralized scheduling that does not require a physical presence on a care floor.
How can I get hired as a patient services manager in Pennsylvania with little or no experience?
The most realistic entry path is starting as a patient access representative, medical receptionist, or care coordinator at a Pennsylvania hospital or outpatient clinic and advancing internally. Large Pennsylvania systems like UPMC and Penn Medicine run structured leadership development and internal promotion programs that routinely move high-performing front-desk or scheduling staff into supervisory roles. Completing a healthcare administration degree while working in an entry-level position, combined with a Certified Healthcare Access Associate credential, accelerates that transition considerably.
Where can I find and apply to patient services manager jobs in Pennsylvania?
You can find and apply to patient services manager jobs in Pennsylvania on Migrate Mate, which lists current Pennsylvania openings updated regularly. Search the listings to see roles that match your experience level, preferred location, and specialty area, then apply directly to the ones that fit.
See All 72 Patient Services Manager Jobs in Pennsylvania
Find roles in Pennsylvania that match your experience and apply in just a few clicks.
Find Patient Services Manager Jobs