Patient Services Manager Jobs in Pennsylvania
Patient Services Manager jobs in Pennsylvania are in active demand across the state's dense network of academic medical centers, regional hospital systems, and outpatient care organizations, with openings at every level from coordinator-track roles through senior management. Philadelphia, Pittsburgh, and Allentown account for the largest share of postings, anchored by major employers like Penn Medicine, UPMC, and Lehigh Valley Health Network. The most consistent openings are in care coordination, patient access, and revenue cycle management. Find a role that fits below and apply directly.
Find Patient Services Manager JobsOverview
Showing 4 of 70+ Patient Services Manager jobs
Patient Services Representative
Join a team that delivers excellence.
Lehigh Valley Health Network (LVHN) is home to nearly 23,000 colleagues who make up our talented, vibrant and diverse workforce.
Join our team and experience firsthand what it's like to be part of a healthcare organization that's nationally recognized, forward-thinking and offers plenty of opportunity to do great work.
Imagine a career at one of the nation's most advanced health networks.
Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.
LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.
Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.
Summary
Coordinates and provides a variety of clerical/administrative duties associated with daily physician practice operations. Serves as the initial point of contact for patients and healthcare providers within the practice. Delivers the high standard of customer service necessary to maintain the overall patient experience.
Job Duties
- Performs a variety of detail-oriented administrative tasks that anticipates the needs of team members and patients according to the organization's policies and standard work.
- Gathers information necessary for accurate registration and check-in to fulfill service promise.
- Obtains and verifies insurance authorizations/precertification and completes medical record release requests and schedules/confirms patient appointments.
- Sustains the execution and flow of the patient schedule to provide the best patient experience while fostering a team environment.
- Collaborates in all aspects of training, staffing, and functionality while providing substantial and valuable feedback.
- Keeps abreast of changes in all insurance providers regarding coverage and reimbursement changes.
- Organizes effectively and efficiently to accommodate interruptions and changing priorities.
- Performs scheduling, scanning, billing, filing, referrals, work queues, and other clerical functions in a timely manner.
- Performs appropriate patient outreach include telephone and EMR messaging.
Minimum Qualifications
- High School Diploma/GED
- 1 year Customer service experience
- Ability to adapt to changing priorities.
- Ability to maintain accuracy and compliance with detailed-oriented responsibilities.
- Ability to maintain strict confidentiality.
- Proficient computer skills.
- Proven proficiency of technology and EMR workflows at the conclusion of orientation.
- Able to handle cash and other methods of patients accurately.
- Able to explain, educate, and support the usage of the LVHN patient portal including various features.
Physical Demands
Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.
Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.
Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.
https://youtu.be/GD67a9hIXUY
Lehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes.
.
Location
Patient Services Representative
Join a team that delivers excellence.
Lehigh Valley Health Network (LVHN) is home to nearly 23,000 colleagues who make up our talented, vibrant and diverse workforce.
Join our team and experience firsthand what it's like to be part of a healthcare organization that's nationally recognized, forward-thinking and offers plenty of opportunity to do great work.
Imagine a career at one of the nation's most advanced health networks.
Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.
LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.
Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.
Summary
Coordinates and provides a variety of clerical/administrative duties associated with daily physician practice operations. Serves as the initial point of contact for patients and healthcare providers within the practice. Delivers the high standard of customer service necessary to maintain the overall patient experience.
Job Duties
- Performs a variety of detail-oriented administrative tasks that anticipates the needs of team members and patients according to the organization's policies and standard work.
- Gathers information necessary for accurate registration and check-in to fulfill service promise.
- Obtains and verifies insurance authorizations/precertification and completes medical record release requests and schedules/confirms patient appointments.
- Sustains the execution and flow of the patient schedule to provide the best patient experience while fostering a team environment.
- Collaborates in all aspects of training, staffing, and functionality while providing substantial and valuable feedback.
- Keeps abreast of changes in all insurance providers regarding coverage and reimbursement changes.
- Organizes effectively and efficiently to accommodate interruptions and changing priorities.
- Performs scheduling, scanning, billing, filing, referrals, work queues, and other clerical functions in a timely manner.
- Performs appropriate patient outreach include telephone and EMR messaging.
Minimum Qualifications
- High School Diploma/GED
- 1 year Customer service experience
- Ability to adapt to changing priorities.
- Ability to maintain accuracy and compliance with detailed-oriented responsibilities.
- Ability to maintain strict confidentiality.
- Proficient computer skills.
- Proven proficiency of technology and EMR workflows at the conclusion of orientation.
- Able to handle cash and other methods of patients accurately.
- Able to explain, educate, and support the usage of the LVHN patient portal including various features.
Physical Demands
Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.
Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.
Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.
https://youtu.be/GD67a9hIXUY
Lehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes.
.
Location
See All 70 Patient Services Manager Jobs in Pennsylvania
Find roles in Pennsylvania that match your experience and apply in just a few clicks.
Find Patient Services Manager JobsPatient Services Manager Jobs by City in Pennsylvania
Where Pennsylvania roles are concentrated, by current openings.
Patient Services Manager Job Market in Pennsylvania
A snapshot from current Pennsylvania openings, updated as new roles post.
Who's Hiring
- UPMC21
- Lehigh Valley Health Network12
- Chord Specialty Dental Partners4
- Penn Medicine3
- Thomas Jefferson University & Jefferson Health3
Top Industries Hiring
- Healthcare & Medical Services
- Biotechnology & Pharmaceuticals
What Pennsylvania Employers Look For
The qualifications that appear most often in patient services manager jobs across Pennsylvania.
- Bachelor's degree in healthcare administration, business, or a related field required
- Three or more years of experience in a patient-facing healthcare operations role
- Demonstrated knowledge of Pennsylvania healthcare compliance and patient rights regulations
- Proficiency with electronic health record systems such as Epic or Cerner
- Strong experience managing staff scheduling, performance reviews, and departmental workflows
- Excellent communication skills for coordinating across clinical, billing, and administrative teams
Patient Services Manager Jobs in Pennsylvania: Frequently Asked Questions
How do you become a patient services manager in Pennsylvania?
Most Pennsylvania employers require a bachelor's degree in healthcare administration, health services management, or a closely related field as the foundation for this role. There is no state-issued license specific to patient services managers in Pennsylvania, but candidates who hold a Certified Healthcare Administrative Professional credential or a Certified Patient Experience Professional designation stand out in the hiring process. Gaining experience in patient access, medical reception, or healthcare operations within a Pennsylvania facility is the most direct path into management.
Which companies hire patient services managers in Pennsylvania?
Employers hiring patient services managers in Pennsylvania right now include UPMC, Lehigh Valley Health Network, and Chord Specialty Dental Partners, based on current listings on Migrate Mate as of August 2026. Pennsylvania's concentration of large academic health systems and integrated regional networks means hiring is ongoing rather than seasonal, particularly for roles tied to patient access and care coordination departments.
Which Pennsylvania cities have the most patient services manager jobs?
Philadelphia, York, and Easton have the most patient services manager openings in Pennsylvania. Philadelphia leads because it houses a dense cluster of academic medical centers and specialty hospitals, while Pittsburgh's volume is driven by UPMC's broad regional footprint, and smaller cities like Allentown and Hershey draw consistent postings from Lehigh Valley Health Network and Penn State Health respectively.
Are there remote patient services manager jobs in Pennsylvania?
Yes, but they are limited. Patient services managers typically oversee in-person staff and on-site patient interactions, which keeps most roles facility-based. About 8% of patient services manager openings tied to Pennsylvania are remote or hybrid as of August 2026, with remote options most common for positions focused on utilization review, patient financial counseling, or centralized scheduling that does not require a physical presence on a care floor.
How can I get hired as a patient services manager in Pennsylvania with little or no experience?
The most realistic entry path is starting as a patient access representative, medical receptionist, or care coordinator at a Pennsylvania hospital or outpatient clinic and advancing internally. Large Pennsylvania systems like UPMC and Penn Medicine run structured leadership development and internal promotion programs that routinely move high-performing front-desk or scheduling staff into supervisory roles. Completing a healthcare administration degree while working in an entry-level position, combined with a Certified Healthcare Access Associate credential, accelerates that transition considerably.
Where can I find and apply to patient services manager jobs in Pennsylvania?
You can find and apply to patient services manager jobs in Pennsylvania on Migrate Mate, which lists current Pennsylvania openings updated regularly. Search the listings to see roles that match your experience level, preferred location, and specialty area, then apply directly to the ones that fit.
See All 70 Patient Services Manager Jobs in Pennsylvania
Find roles in Pennsylvania that match your experience and apply in just a few clicks.
Find Patient Services Manager Jobs