Patient Services Manager Jobs in Illinois
Patient Services Manager jobs in Illinois are in consistent demand, concentrated in hospital systems, large physician groups, outpatient clinics, and health insurance operations, with openings at every level from coordinator-track to senior director. Chicago, Peoria, and Rockford are the primary hiring metros, anchored by employers such as Northwestern Medicine, Advocate Health, and OSF HealthCare. The most sought-after specialties in Illinois include ambulatory care management, revenue cycle operations, and patient access leadership. Find a role that fits below and apply directly.
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Showing 5 of 51+ Patient Services Manager jobs
Job Title
Patient Services Inbound RepresentativeJob Description
Patient Services Inbound Representative (Chicago, IL)
Bring your passion for making a meaningful difference in people's lives to the forefront in this vital role, where you will be the first point of contact for patients using ECG Solutions' heart monitors, providing crucial support and care.
Your role:
- Deliver exceptional, patient-focused support via phone or chat, addressing inquiries and resolving concerns related to services and monitors, including technical assistance and device activation.
- Accurately logs incoming calls, chats, and emails, documenting all support interactions in detail to ensure clear follow-up and effective issue resolution
- Collaborate within the Patient Services department to meet performance goals and maintain a high level of service in a team-oriented environment.
- Initial training/nesting spans 7 weeks, Monday to Friday, 9:00am to 5:30pm CST, under the mentorship of an Educator in a structured, hands-on setting. Following training, you will enter a 4-week ramp-up period, working Tuesday-Saturday from 12:00pm to 8:30pm CST with a holiday rotation.
You're the right fit if:
- You have a high school diploma or vocational education or a General Education Diploma (GED).
- You’ve acquired 1+ years of experience in customer service and/or product support; experience in a call center or with Salesforce is a plus.
- Your skills include strong proficiency in Microsoft Office applications, strong technical acumen, and excellent computer skills, along with the ability to efficiently navigate multiple technical platforms simultaneously while adapting to change with ease. Skills in troubleshooting and providing technical support are preferred.
- You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position . You are an excellent communicator with meticulous attention to detail and a commitment to delivering high‑quality work, bringing a collaborative mindset and the ability to thrive in a dynamic, fast‑paced environment. You consistently demonstrate patience and empathy in support interactions, ensuring a positive experience for all.
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.
This is an office role.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
- Learn more about our business .
- Discover our rich and exciting history.
- Learn more about our purpose. Learn more about our culture.
Philips Transparency Details
The pay range for this position in Chicago, IL is $19.00-$29.00.
The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.
In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here .
At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.
Additional Information
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Chicago, IL.
#ConnectedCare
This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.
Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.
Job Title
Patient Services Inbound RepresentativeJob Description
Patient Services Inbound Representative (Chicago, IL)
Bring your passion for making a meaningful difference in people's lives to the forefront in this vital role, where you will be the first point of contact for patients using ECG Solutions' heart monitors, providing crucial support and care.
Your role:
- Deliver exceptional, patient-focused support via phone or chat, addressing inquiries and resolving concerns related to services and monitors, including technical assistance and device activation.
- Accurately logs incoming calls, chats, and emails, documenting all support interactions in detail to ensure clear follow-up and effective issue resolution
- Collaborate within the Patient Services department to meet performance goals and maintain a high level of service in a team-oriented environment.
- Initial training/nesting spans 7 weeks, Monday to Friday, 9:00am to 5:30pm CST, under the mentorship of an Educator in a structured, hands-on setting. Following training, you will enter a 4-week ramp-up period, working Tuesday-Saturday from 12:00pm to 8:30pm CST with a holiday rotation.
You're the right fit if:
- You have a high school diploma or vocational education or a General Education Diploma (GED).
- You’ve acquired 1+ years of experience in customer service and/or product support; experience in a call center or with Salesforce is a plus.
- Your skills include strong proficiency in Microsoft Office applications, strong technical acumen, and excellent computer skills, along with the ability to efficiently navigate multiple technical platforms simultaneously while adapting to change with ease. Skills in troubleshooting and providing technical support are preferred.
- You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position . You are an excellent communicator with meticulous attention to detail and a commitment to delivering high‑quality work, bringing a collaborative mindset and the ability to thrive in a dynamic, fast‑paced environment. You consistently demonstrate patience and empathy in support interactions, ensuring a positive experience for all.
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.
This is an office role.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
- Learn more about our business .
- Discover our rich and exciting history.
- Learn more about our purpose. Learn more about our culture.
Philips Transparency Details
The pay range for this position in Chicago, IL is $19.00-$29.00.
The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.
In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here .
At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.
Additional Information
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Chicago, IL.
#ConnectedCare
This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.
Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.
See All 51 Patient Services Manager Jobs in Illinois
Find roles in Illinois that match your experience and apply in just a few clicks.
Find Patient Services Manager JobsPatient Services Manager Jobs by City in Illinois
Where Illinois roles are concentrated, by current openings.
Patient Services Manager Job Market in Illinois
A snapshot from current Illinois openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Transportation & Logistics
- Healthcare & Medical Services
What Illinois Employers Look For
The qualifications that appear most often in patient services manager jobs across Illinois.
- Bachelor's degree in healthcare administration, business, or a related field required
- Three or more years of experience in patient services, patient access, or clinical operations
- Demonstrated knowledge of Illinois Medicaid, Medicare billing regulations, and payer contracts
- Proficiency with electronic health record systems such as Epic or Cerner
- Strong leadership experience managing front-office or patient-facing healthcare teams
- Familiarity with HIPAA compliance standards and Illinois Department of Public Health regulations
Patient Services Manager Jobs in Illinois: Frequently Asked Questions
How do you become a patient services manager in Illinois?
Most Illinois employers require a bachelor's degree in healthcare administration, business, or a clinical field, combined with direct experience in patient services or healthcare operations. Illinois does not issue a state license specifically for patient services managers, but many employers prefer candidates with a Certified Healthcare Access Manager credential or a Registered Health Information Administrator designation recognized in Illinois. Progression typically runs from patient access representative or medical office coordinator into supervisory and then management roles.
Which companies hire patient services managers in Illinois?
Employers hiring patient services managers in Illinois right now include Carle Health, AbbVie, and Aramark, based on current listings on Migrate Mate as of October 2026. Illinois's dense concentration of integrated health systems and large multispecialty groups means hiring is active across both metropolitan Chicago and regional medical centers downstate.
Which Illinois cities have the most patient services manager jobs?
Chicago, Pana, and Urbana have the most patient services manager openings in Illinois. Chicago dominates due to its concentration of academic medical centers, large hospital systems, and health insurance headquarters, while Peoria and Rockford draw volume from regional anchor institutions such as OSF HealthCare and Mercyhealth that serve wide surrounding catchment areas.
Are there remote patient services manager jobs in Illinois?
Yes, but they're limited. Patient services management is largely an on-site role because it involves overseeing front-desk teams, patient flow, and in-person operations. About 86% of patient services manager openings tied to Illinois are remote or hybrid as of October 2026, and those positions tend to concentrate in revenue cycle oversight, utilization management coordination, and health plan member services rather than clinic-based operations.
How can I get hired as a patient services manager in Illinois with little or no experience?
The most realistic entry path is starting as a patient access representative or medical receptionist at a large Illinois health system and moving into a lead or supervisor role. Advocate Health and Northwestern Medicine both run structured advancement tracks for front-office staff, and OSF HealthCare regularly promotes from within. Earning a Certified Healthcare Access Associate credential while working in an entry role signals management readiness and gives Illinois applicants a practical edge over candidates with no formal credential.
Where can I find and apply to patient services manager jobs in Illinois?
You can find and apply to patient services manager jobs in Illinois on Migrate Mate, which lists current Illinois openings across hospital systems, outpatient clinics, and health insurance operations. Find roles that fit your experience and apply directly to the ones that match.
See All 51 Patient Services Manager Jobs in Illinois
Find roles in Illinois that match your experience and apply in just a few clicks.
Find Patient Services Manager Jobs