Patient Services Manager Jobs in New York
Patient services manager jobs in New York are among the most active in the country, with steady demand across hospital systems, large physician group practices, outpatient clinics, and managed care organizations at every level from coordinator-track through senior director. The heaviest hiring concentrates in New York City, Buffalo, and Albany, where major employers like NewYork-Presbyterian, Northwell Health, and Mount Sinai Health System maintain large administrative footprints. The most in-demand specialties are ambulatory care operations, patient access and registration management, and revenue cycle coordination. Find a role that fits below and apply directly.
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Showing 5 of 72+ Patient Services Manager jobs
HOURLY RANGE: $24.97 - $31.85
NY HELPS:
This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).
For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means NO EXAMINATION IS REQUIRED, but all candidates must meet the minimum qualifications of the title for which they apply.
At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, WITHOUT HAVING TO TAKE A CIVIL SERVICE TEST.
Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State.
While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.
DISTINGUISHING FEATURES OF THE CLASS: The work involves performing basic and complex Patient Access Services Representative activities at the Erie County Medical Center Corporation (ECMCC). The incumbent serves as a technical lead responsible for monitoring workflow and adjusting work assignments based on volume and complexity of the work. This class differs from that of Patient Access Services Representative by virtue of its increased work responsibility and performance of more difficult work assignments. The work is performed under the direct supervision of the Patient Access Services Manager. Supervision is not a function of this position. Does related work as required.
TYPICAL WORK ACTIVITIES:
Serves as a non-supervisory technical lead responsible for monitoring work assignments and making adjustments to the workflow/assignments for equitable distribution of work based on volume and complexity of the work as performed by Patient Access Services Representatives;
Receives technical work issues from applicable staff and develops solutions to remedy such issues; escalates complex work issues and other work/employee issues outside of the incumbent’s level of responsibility to higher-level staff;
Monitors performance of work for compliance with applicable laws, rules and regulations, including Health Information Portability and Accountability Act of 1996 (HIPAA), privacy standards, established departmental policies and procedures, objectives, quality assurance, safety, environmental, infection control standards, etc.;
May perform audits of work performed by Patient Access Services Representatives;
Serves as a central resource for staff and patients;
Performs Patient Access Services Representative work activities;
Corrects registration insurance denials and reports discrepancies and other findings to supervisor or higher-level Revenue Cycle leadership;
Performs and coordinates with applicable departments for work related to patient health insurance eligibility such as obtaining and verifying preauthorization approval for procedures, receiving authorization errors and making corrections to those errors; inputs information into the electronic computerized system;
Operates bed board system assigning beds appropriate to cohort specifications, hospital transfers, direct admissions and various bed board functions as based on assigned work location.
FULL PERFORMANCE KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS: Good knowledge of the principles and practices of patient registration, patient scheduling, health insurance eligibility and health insurance verification and eligibility in a hospital setting; good knowledge of applicable laws, rules, regulations and accreditation standards as they relate to patient registration, patient scheduling, health insurance eligibility and health insurance verification and eligibility in a hospital setting; good knowledge of third party payers and the respective guidelines associated with respective payers; working knowledge of medical terminology; strong customer service skills; good interviewing skills; ability to monitor patient access services workflow and adjust work assignment for optimal effectiveness and efficiency; ability to comprehend, interpret and develop actions to address technical patient access services work; ability to audit technical patient access services work; ability to coordinate work with other departments; ability to operate a bed board assignment system; ability to use an alpha-numeric keyboard; ability to apply basic mathematical functions; ability to communicate effectively, both orally and in writing; ability to establish and maintain effective working relationships with a diverse constituency; ability to utilize a variety of electronic software applications; sound professional judgment; capable of performing the essential functions of the position with or without reasonable accommodation.
MINIMUM QUALIFICATIONS:
- Possession of sixty (60) college credit hours* or an Associate’s Degree*and one (1) year of clerical experience in: patient admissions, patient registration, patient appointment scheduling, health insurance verification, health insurance eligibility or health insurance processing in a healthcare setting or third party payer setting; or:
- Graduation from high school or possession of a high school equivalency diploma and two (2) years of clerical experience** in: patient admissions, patient registration, patient appointment scheduling, health insurance verification, health insurance eligibility or health insurance processing in a healthcare setting or third-party payer setting; or:
- Graduation from high school or possession of a high school equivalency diploma and possession of a Medical Assistant, Medical Administrative Assistant or Certified Medical Office certificate.
NOTE**: Possession of a Bachelor’s Degree* may be substituted for one (1) year of the required qualifying experience.
NOTE 2*: Your degree must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of Education. If your degree was awarded by an educational institution outside the United States and its territories, you must provide independent verification of equivalency. A list of acceptable companies who provide this service can be found on the Internet at http://www.cs.ny.gov/jobseeker/degrees.cfm (http://www.cs.ny.gov/jobseeker/degrees.cfm). You must pay the required evaluation fee.
NOTE 3: Verifiable part-time and/or volunteer experience will be pro-rated toward meeting full-time experience requirements.
@Approved by Erie County
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
HOURLY RANGE: $24.97 - $31.85
NY HELPS:
This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).
For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means NO EXAMINATION IS REQUIRED, but all candidates must meet the minimum qualifications of the title for which they apply.
At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, WITHOUT HAVING TO TAKE A CIVIL SERVICE TEST.
Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State.
While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.
DISTINGUISHING FEATURES OF THE CLASS: The work involves performing basic and complex Patient Access Services Representative activities at the Erie County Medical Center Corporation (ECMCC). The incumbent serves as a technical lead responsible for monitoring workflow and adjusting work assignments based on volume and complexity of the work. This class differs from that of Patient Access Services Representative by virtue of its increased work responsibility and performance of more difficult work assignments. The work is performed under the direct supervision of the Patient Access Services Manager. Supervision is not a function of this position. Does related work as required.
TYPICAL WORK ACTIVITIES:
Serves as a non-supervisory technical lead responsible for monitoring work assignments and making adjustments to the workflow/assignments for equitable distribution of work based on volume and complexity of the work as performed by Patient Access Services Representatives;
Receives technical work issues from applicable staff and develops solutions to remedy such issues; escalates complex work issues and other work/employee issues outside of the incumbent’s level of responsibility to higher-level staff;
Monitors performance of work for compliance with applicable laws, rules and regulations, including Health Information Portability and Accountability Act of 1996 (HIPAA), privacy standards, established departmental policies and procedures, objectives, quality assurance, safety, environmental, infection control standards, etc.;
May perform audits of work performed by Patient Access Services Representatives;
Serves as a central resource for staff and patients;
Performs Patient Access Services Representative work activities;
Corrects registration insurance denials and reports discrepancies and other findings to supervisor or higher-level Revenue Cycle leadership;
Performs and coordinates with applicable departments for work related to patient health insurance eligibility such as obtaining and verifying preauthorization approval for procedures, receiving authorization errors and making corrections to those errors; inputs information into the electronic computerized system;
Operates bed board system assigning beds appropriate to cohort specifications, hospital transfers, direct admissions and various bed board functions as based on assigned work location.
FULL PERFORMANCE KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS: Good knowledge of the principles and practices of patient registration, patient scheduling, health insurance eligibility and health insurance verification and eligibility in a hospital setting; good knowledge of applicable laws, rules, regulations and accreditation standards as they relate to patient registration, patient scheduling, health insurance eligibility and health insurance verification and eligibility in a hospital setting; good knowledge of third party payers and the respective guidelines associated with respective payers; working knowledge of medical terminology; strong customer service skills; good interviewing skills; ability to monitor patient access services workflow and adjust work assignment for optimal effectiveness and efficiency; ability to comprehend, interpret and develop actions to address technical patient access services work; ability to audit technical patient access services work; ability to coordinate work with other departments; ability to operate a bed board assignment system; ability to use an alpha-numeric keyboard; ability to apply basic mathematical functions; ability to communicate effectively, both orally and in writing; ability to establish and maintain effective working relationships with a diverse constituency; ability to utilize a variety of electronic software applications; sound professional judgment; capable of performing the essential functions of the position with or without reasonable accommodation.
MINIMUM QUALIFICATIONS:
- Possession of sixty (60) college credit hours* or an Associate’s Degree*and one (1) year of clerical experience in: patient admissions, patient registration, patient appointment scheduling, health insurance verification, health insurance eligibility or health insurance processing in a healthcare setting or third party payer setting; or:
- Graduation from high school or possession of a high school equivalency diploma and two (2) years of clerical experience** in: patient admissions, patient registration, patient appointment scheduling, health insurance verification, health insurance eligibility or health insurance processing in a healthcare setting or third-party payer setting; or:
- Graduation from high school or possession of a high school equivalency diploma and possession of a Medical Assistant, Medical Administrative Assistant or Certified Medical Office certificate.
NOTE**: Possession of a Bachelor’s Degree* may be substituted for one (1) year of the required qualifying experience.
NOTE 2*: Your degree must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of Education. If your degree was awarded by an educational institution outside the United States and its territories, you must provide independent verification of equivalency. A list of acceptable companies who provide this service can be found on the Internet at http://www.cs.ny.gov/jobseeker/degrees.cfm (http://www.cs.ny.gov/jobseeker/degrees.cfm). You must pay the required evaluation fee.
NOTE 3: Verifiable part-time and/or volunteer experience will be pro-rated toward meeting full-time experience requirements.
@Approved by Erie County
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
See All 72 Patient Services Manager Jobs in New York
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Find Patient Services Manager JobsPatient Services Manager Jobs by City in New York
Where New York roles are concentrated, by current openings.
Patient Services Manager Job Market in New York
A snapshot from current New York openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Healthcare & Medical Services
What New York Employers Look For
The qualifications that appear most often in patient services manager jobs across New York.
- Bachelor's degree in healthcare administration, business administration, or a related field required
- Minimum two to four years of supervisory experience in a healthcare or clinical setting
- Demonstrated proficiency with electronic health record systems such as Epic or Cerner
- Strong working knowledge of insurance verification, prior authorization, and patient billing workflows
- Familiarity with New York State Department of Health regulations and patient rights standards
- Proven ability to manage front-desk or patient access staff across high-volume clinical environments
Patient Services Manager Jobs in New York: Frequently Asked Questions
How do you become a patient services manager in New York?
Most patient services manager roles in New York require a bachelor's degree in healthcare administration, public health, or business, combined with hands-on supervisory experience in a clinical or hospital setting. There is no single state-issued license specific to this role, but many employers expect familiarity with New York State Department of Health compliance standards. Candidates who move up from patient access coordinator or medical office supervisor roles at large New York health systems tend to be the most competitive.
Which companies hire patient services managers in New York?
Employers hiring patient services managers in New York right now include Kaleida Health, General Physician, P.C., and Cayuga Medical Center, based on current listings on Migrate Mate as of October 2026. New York's concentration of large integrated health systems and academic medical centers means consistent, year-round hiring across both inpatient and outpatient settings.
Which New York cities have the most patient services manager jobs?
Ithaca, Buffalo, and New York have the most patient services manager openings in New York. New York City dominates because of its dense cluster of academic medical centers, large hospital networks, and managed care headquarters, while Buffalo and Albany draw consistent demand from regional health systems and state-affiliated facilities anchoring those local healthcare economies.
Are there remote patient services manager jobs in New York?
Yes, but they are limited. Patient services management typically requires on-site oversight of staff, patient interactions, and daily clinical operations, which makes fully remote arrangements uncommon. About 16% of patient services manager openings tied to New York are remote or hybrid as of October 2026, with most of those positions focusing on administrative functions like scheduling oversight, insurance coordination, or revenue cycle management rather than direct floor supervision.
How can I get hired as a patient services manager in New York with little or no experience?
The most realistic entry path is moving up from a patient access representative, medical receptionist, or care coordinator role at a large New York health system. Northwell Health and NewYork-Presbyterian both run structured administrative development programs that give early-career candidates exposure to operations management. Earning a Certified Healthcare Access Associate credential strengthens applications significantly. Candidates who demonstrate proficiency with Epic and have handled prior authorization or billing workflows in a New York clinical environment are consistently prioritized over candidates without those specifics.
Where can I find and apply to patient services manager jobs in New York?
You can find and apply to patient services manager jobs in New York on Migrate Mate, which lists current openings tied to the state. Search the available roles, identify the ones that match your background and target location within New York, and apply directly to the ones that fit.
See All 72 Patient Services Manager Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
Find Patient Services Manager Jobs