Patient Services Manager Jobs in Washington
Patient Services Manager jobs in Washington are in strong demand, concentrated in hospital systems, integrated health networks, and ambulatory care settings, with openings at every level from front-line supervisor to senior director of patient access. The most active hiring markets are Seattle, Bellevue, and Spokane, where major employers such as UW Medicine, MultiCare Health System, and Providence Health anchor steady recruitment. The most sought-after specialties in Washington are patient access coordination, revenue cycle management, and care navigation for complex outpatient programs. Find a role that fits below and apply directly.
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Showing 5 of 55+ Patient Services Manager jobs
We are proud to offer a comprehensive and competitive benefit and pay package including health coverage, 401k with match and profit share, PTO and more! For further details regarding Benefits and Washington State Minimum Wage details please visit our careers page at www.proliancesurgeons.com/careers. Compensation during the offer process will be determined based on factors such as compensation structure, experience, qualifications, and internal equity. Be Part of Who We Are!
Position Summary
The Patient Services Representative (PSR) represent the face of Proliance Surgeons and the first impression for our patients and their loved ones. The PSR acts as a liaison associate for patient appointments, accommodation, and access to the physician. This includes booking appointments including follow-ups, greeting patients, using appropriate medical terminology while verifying eligibility, processing necessary information to support that activity, and triaging with physicians and medical assistants on acute scheduling problems.
Work Schedule: M-F between business hours 7:00am to 7:00pm
Anticipated hiring pay range: $21 - $24 per hour. Final individual compensation will be determined based on experience, skills, qualifications, internal equity and business needs.
Key Duties and Responsibilities
The key duties and responsibilities of the Patient Services Representative include, but are not limited to:
- Provide exemplary customer service, both in person and on the phone.
- Greet and direct patients, vendors, and visitors.
- Follows established protocols to schedule patient appointments, check in/verify information for established and new patients, confirm insurance/referral, ensures consent forms and all patient information are up to date in practice management software and electronic medical record systems
- Answers multiline phone system and screens calls as necessary. Answers phones in a pleasant, timely manner, takes messages, schedules patient appointments in accordance with office scheduling policies, and directs calls/messages to appropriate staff or physicians. Identify payor source, verify insurance eligibility and financial status
- Enter personal health information and financial information into practice management system with a high rate of accuracy; complies with federal and local laws to ensure patient privacy
- Assist patients with check-in process, completion of paperwork or forms, when necessary
- Proactively communicates status of appointments, wait times, or cancelled or rescheduled appointments
- Review records for completeness, print necessary updates and put records in order
- Review physician clinic schedule for accuracy
- Collects and posts co-pays, coinsurances, pre-payments and balances due on patient accounts
- Facilitate flow of patients by coordinating with medical assistants and clinical team
- Schedule appointments, conferences and meetings in person, as requested
- Schedule interpreters for patient appointments as needed
- Complete duties and assist others as directed
- Must follow all policies as introduced during new associate On-Boarding, updated real time and outlined in Associate Handbook
- High School Diploma or the Equivalent
- 1-2 years relevant experience in public contact, preferably in medical office environment
- Minimum 1-year front office or reception experience, medical preferred
- Practice Management and experience (desired)
- Superior customer service
- Great interpersonal skills; demonstrating patience, composure, and cooperation; working well with all patients, physicians and staff.
- Adherence to all safety, risk management and precautionary procedures (OSHA/WISHA), including the consistent respect for confidentiality (HIPAA)
- Use time efficiently, with attention to quality, detail, accuracy and completion
- Willing and able to be flexible with working varied hours and dependable with attendance
- Ability to remove oneself personally from given situations, remaining objective
- Able to adapt to change, delays or unexpected events while maintaining a positive mindset
- Clear oral and written communication
- Ability to provide feedback to improve performance
- Self-motivated; able to work independently, measure self against standard of excellence, overcome obstacles and challenges with little supervision
- Ability to prepare records in accordance with detailed instructions
- Must be able to type with speed and accuracy
The work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable differently abled persons to perform the essential functions.
We are proud to offer a comprehensive and competitive benefit and pay package including health coverage, 401k with match and profit share, PTO and more! For further details regarding Benefits and Washington State Minimum Wage details please visit our careers page at www.proliancesurgeons.com/careers. Compensation during the offer process will be determined based on factors such as compensation structure, experience, qualifications, and internal equity. Be Part of Who We Are!
Position Summary
The Patient Services Representative (PSR) represent the face of Proliance Surgeons and the first impression for our patients and their loved ones. The PSR acts as a liaison associate for patient appointments, accommodation, and access to the physician. This includes booking appointments including follow-ups, greeting patients, using appropriate medical terminology while verifying eligibility, processing necessary information to support that activity, and triaging with physicians and medical assistants on acute scheduling problems.
Work Schedule: M-F between business hours 7:00am to 7:00pm
Anticipated hiring pay range: $21 - $24 per hour. Final individual compensation will be determined based on experience, skills, qualifications, internal equity and business needs.
Key Duties and Responsibilities
The key duties and responsibilities of the Patient Services Representative include, but are not limited to:
- Provide exemplary customer service, both in person and on the phone.
- Greet and direct patients, vendors, and visitors.
- Follows established protocols to schedule patient appointments, check in/verify information for established and new patients, confirm insurance/referral, ensures consent forms and all patient information are up to date in practice management software and electronic medical record systems
- Answers multiline phone system and screens calls as necessary. Answers phones in a pleasant, timely manner, takes messages, schedules patient appointments in accordance with office scheduling policies, and directs calls/messages to appropriate staff or physicians. Identify payor source, verify insurance eligibility and financial status
- Enter personal health information and financial information into practice management system with a high rate of accuracy; complies with federal and local laws to ensure patient privacy
- Assist patients with check-in process, completion of paperwork or forms, when necessary
- Proactively communicates status of appointments, wait times, or cancelled or rescheduled appointments
- Review records for completeness, print necessary updates and put records in order
- Review physician clinic schedule for accuracy
- Collects and posts co-pays, coinsurances, pre-payments and balances due on patient accounts
- Facilitate flow of patients by coordinating with medical assistants and clinical team
- Schedule appointments, conferences and meetings in person, as requested
- Schedule interpreters for patient appointments as needed
- Complete duties and assist others as directed
- Must follow all policies as introduced during new associate On-Boarding, updated real time and outlined in Associate Handbook
- High School Diploma or the Equivalent
- 1-2 years relevant experience in public contact, preferably in medical office environment
- Minimum 1-year front office or reception experience, medical preferred
- Practice Management and experience (desired)
- Superior customer service
- Great interpersonal skills; demonstrating patience, composure, and cooperation; working well with all patients, physicians and staff.
- Adherence to all safety, risk management and precautionary procedures (OSHA/WISHA), including the consistent respect for confidentiality (HIPAA)
- Use time efficiently, with attention to quality, detail, accuracy and completion
- Willing and able to be flexible with working varied hours and dependable with attendance
- Ability to remove oneself personally from given situations, remaining objective
- Able to adapt to change, delays or unexpected events while maintaining a positive mindset
- Clear oral and written communication
- Ability to provide feedback to improve performance
- Self-motivated; able to work independently, measure self against standard of excellence, overcome obstacles and challenges with little supervision
- Ability to prepare records in accordance with detailed instructions
- Must be able to type with speed and accuracy
The work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable differently abled persons to perform the essential functions.
See All 55 Patient Services Manager Jobs in Washington
Find roles in Washington that match your experience and apply in just a few clicks.
Find Patient Services Manager JobsPatient Services Manager Jobs by City in Washington
Where Washington roles are concentrated, by current openings.
Patient Services Manager Job Market in Washington
A snapshot from current Washington openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Healthcare & Medical Services
- Biotechnology & Pharmaceuticals
What Washington Employers Look For
The qualifications that appear most often in patient services manager jobs across Washington.
- Bachelor's degree in healthcare administration, business, or a related field required
- Two or more years of supervisory experience in a clinical or patient-facing setting
- Demonstrated knowledge of patient access workflows, scheduling systems, and insurance verification
- Proficiency with electronic health record platforms such as Epic or Cerner
- Strong understanding of HIPAA regulations and Washington State patient privacy standards
- Excellent communication skills for coordinating across clinical, billing, and administrative teams
Patient Services Manager Jobs in Washington: Frequently Asked Questions
How do you become a patient services manager in Washington?
Most patient services managers in Washington enter the role through a combination of a bachelor's degree in healthcare administration or a related field and progressively responsible experience in patient access or clinical operations. Washington does not require a separate state license for this management role, but employers consistently expect familiarity with Washington State Department of Health regulations and HIPAA compliance standards. Completing a healthcare management certificate through a Washington community college or university can strengthen a candidate's profile significantly.
Which companies hire patient services managers in Washington?
Employers hiring patient services managers in Washington right now include Neighborcare Health, Overlake Medical Center and Clinics, and Proliance Surgeons, based on current listings on Migrate Mate as of October 2026. Washington's concentration of large integrated health systems and academic medical centers means consistent openings across the state, particularly in the Puget Sound region where hospital networks maintain multiple campuses and specialty clinics.
Which Washington cities have the most patient services manager jobs?
Seattle, Tacoma, and Vancouver have the most patient services manager openings in Washington. Seattle and Bellevue lead because of the density of major health systems, academic medical centers, and corporate headquarters in the greater Puget Sound area, while Spokane serves as the dominant healthcare hub for eastern Washington, anchored by large regional hospital networks that draw patients from across the Inland Northwest.
Are there remote patient services manager jobs in Washington?
Yes, but they are limited. Patient services management typically involves direct oversight of front-desk staff, patient flow, and on-site operations, which means most roles are fully on-site. About 22% of patient services manager openings tied to Washington are remote or hybrid as of October 2026. The tasks most likely to shift to remote or hybrid arrangements are administrative reporting, scheduling optimization, and revenue cycle coordination rather than direct patient access supervision.
How can I get hired as a patient services manager in Washington with little or no experience?
The most realistic entry path is securing a patient services representative or medical receptionist role at a Washington health system and moving into a lead or supervisor position from there. Large Washington employers such as UW Medicine and MultiCare Health System frequently promote from within and offer structured leadership development programs for high-performing front-line staff. Earning a Certified Healthcare Access Associate credential through the National Association of Healthcare Access Management significantly improves a candidate's competitiveness for first-time supervisory roles in Washington.
Where can I find and apply to patient services manager jobs in Washington?
You can find and apply to patient services manager jobs in Washington on Migrate Mate, which lists current Washington openings sourced from employers actively hiring in the state. Find roles that match your experience and specialty focus and apply directly to the employer through the listing.
See All 55 Patient Services Manager Jobs in Washington
Find roles in Washington that match your experience and apply in just a few clicks.
Find Patient Services Manager Jobs