Patient Services Manager Jobs in Washington
Patient Services Manager jobs in Washington are open across Seattle, Tacoma, and Spokane and other Washington metros, with employers like MultiCare Health System, University Of Washington, and Safeway hiring at every experience level. Find a role that fits below and apply directly.
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Showing 5 of 92+ Patient Services Manager jobs
Company Overview
Immunome is a clinical-stage targeted oncology company committed to developing first-in-class and best-in-class targeted cancer therapies. We are advancing an innovative portfolio of therapeutics, supported by a leadership team with deep experience in the design, development, and commercialization of cutting-edge therapies, including antibody-drug conjugates. Our pipeline includes varegacestat, an investigational gamma secretase inhibitor for which an NDA has been submitted to the U.S. FDA; IM-1021, a clinical-stage ROR1 ADC; IM-3050, an IND-cleared FAP-targeted radiotherapy; and IM-1617, an IND-cleared solid tumor ADC. We are also advancing a broad portfolio of early-stage ADCs pursuing undisclosed solid tumor targets.
Position Overview
The Senior Manager, Patient Services Operations will support the operational design, implementation, and ongoing management of Immunome’s first Patient Support Program (PSP) in preparation for the company’s first commercial launch. This role will help translate PSP strategy into operational execution by supporting vendor management, operational readiness, compliance activities, and performance reporting to help deliver a compliant, scalable program and a strong patient experience. The ideal candidate is a collaborative, detail-oriented operator with experience in patient services, vendor coordination, cross-functional partnership, and operational execution in a fast-paced biotech or pharmaceutical environment.
Responsibilities
PSP Operations & Implementation
- Support the translation of PSP strategy into operational requirements and implementation activities.
- Participate in RFP development, vendor evaluation, and vendor onboarding activities with cross-functional partners.
- Assist in managing vendor deliverables, timelines, and operational readiness activities.
- Support implementation of key PSP services, including enrollment/intake, benefits verification, prior authorization support, financial assistance pathways, specialty pharmacy coordination, and adherence/persistence support.
- Collaborate with Marketing to support development of patient and HCP materials, communication scripts, and educational resources.
- Assist with development and deployment of operational training materials for field teams in partnership with Sales Training, Marketing, and Compliance.
Vendor Management & Operational Support
- Support day-to-day management of hub and PSP vendor operations.
- Participate in regular operational meetings, issue tracking, and performance reviews.
- Monitor operational metrics, dashboards, and SLA performance.
- Help coordinate issue escalation and follow-up activities to support operational excellence.
- Support adherence/persistence workflows and reporting activities in partnership with vendors and internal stakeholders.
Compliance, Quality & Process Support
- Support maintenance of PSP SOPs, process documentation, and audit readiness materials.
- Partner with Legal, Compliance, Regulatory, and PV/Safety teams to ensure operational processes align with company policies and reporting requirements.
- Assist with quality assurance activities, documentation reviews, and process improvement initiatives.
Data, Reporting & Patient Journey Insights
- Support operational reporting requirements and vendor data management activities.
- Track launch readiness activities and post-launch operational KPIs.
- Assist in monitoring patient journey metrics, including time-to-start, outreach effectiveness, and therapy access barriers, to identify operational improvement opportunities.
- Prepare routine reporting summaries and operational updates for cross-functional stakeholders.
Cross-Functional Collaboration
- Collaborate closely with Market Access, Medical Affairs, Legal/Compliance, Regulatory, PV/Safety, Marketing, Finance, and Field teams.
- Support coordination with Commercial Enablement and Distribution partners on operational integration activities.
- Contribute to enterprise launch readiness initiatives and patient engagement priorities.
Qualifications
- Bachelor’s degree required; Advanced degree preferred.
- A minimum of 4 years of experience in the pharmaceutical or biotech industry.
- A minimum of 2 years’ experience in patient services operations.
- Oncology experience preferred.
Knowledge And Skills
- Demonstrated cross functional teamwork capabilities.
- Excellent verbal and written communication skills for a wide range of audiences.
- Strong cross-functional leadership skills and ability to influence without authority.
- Excellent strategic and analytical thinking abilities.
- Agile and adaptable with a growth mindset.
- Demonstrated experience building and implementing a Patient Support Program.
Washington State Pay Range
$161,438 - $195,338 USD
E/E/O
Immunome, Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
E-Verify
Immunome, Inc. is a participant in E-Verify. Please review the following notices: E-Verify Participation Poster | Right to Work Poster (English) | Right to Work Poster (Spanish).
Company Overview
Immunome is a clinical-stage targeted oncology company committed to developing first-in-class and best-in-class targeted cancer therapies. We are advancing an innovative portfolio of therapeutics, supported by a leadership team with deep experience in the design, development, and commercialization of cutting-edge therapies, including antibody-drug conjugates. Our pipeline includes varegacestat, an investigational gamma secretase inhibitor for which an NDA has been submitted to the U.S. FDA; IM-1021, a clinical-stage ROR1 ADC; IM-3050, an IND-cleared FAP-targeted radiotherapy; and IM-1617, an IND-cleared solid tumor ADC. We are also advancing a broad portfolio of early-stage ADCs pursuing undisclosed solid tumor targets.
Position Overview
The Senior Manager, Patient Services Operations will support the operational design, implementation, and ongoing management of Immunome’s first Patient Support Program (PSP) in preparation for the company’s first commercial launch. This role will help translate PSP strategy into operational execution by supporting vendor management, operational readiness, compliance activities, and performance reporting to help deliver a compliant, scalable program and a strong patient experience. The ideal candidate is a collaborative, detail-oriented operator with experience in patient services, vendor coordination, cross-functional partnership, and operational execution in a fast-paced biotech or pharmaceutical environment.
Responsibilities
PSP Operations & Implementation
- Support the translation of PSP strategy into operational requirements and implementation activities.
- Participate in RFP development, vendor evaluation, and vendor onboarding activities with cross-functional partners.
- Assist in managing vendor deliverables, timelines, and operational readiness activities.
- Support implementation of key PSP services, including enrollment/intake, benefits verification, prior authorization support, financial assistance pathways, specialty pharmacy coordination, and adherence/persistence support.
- Collaborate with Marketing to support development of patient and HCP materials, communication scripts, and educational resources.
- Assist with development and deployment of operational training materials for field teams in partnership with Sales Training, Marketing, and Compliance.
Vendor Management & Operational Support
- Support day-to-day management of hub and PSP vendor operations.
- Participate in regular operational meetings, issue tracking, and performance reviews.
- Monitor operational metrics, dashboards, and SLA performance.
- Help coordinate issue escalation and follow-up activities to support operational excellence.
- Support adherence/persistence workflows and reporting activities in partnership with vendors and internal stakeholders.
Compliance, Quality & Process Support
- Support maintenance of PSP SOPs, process documentation, and audit readiness materials.
- Partner with Legal, Compliance, Regulatory, and PV/Safety teams to ensure operational processes align with company policies and reporting requirements.
- Assist with quality assurance activities, documentation reviews, and process improvement initiatives.
Data, Reporting & Patient Journey Insights
- Support operational reporting requirements and vendor data management activities.
- Track launch readiness activities and post-launch operational KPIs.
- Assist in monitoring patient journey metrics, including time-to-start, outreach effectiveness, and therapy access barriers, to identify operational improvement opportunities.
- Prepare routine reporting summaries and operational updates for cross-functional stakeholders.
Cross-Functional Collaboration
- Collaborate closely with Market Access, Medical Affairs, Legal/Compliance, Regulatory, PV/Safety, Marketing, Finance, and Field teams.
- Support coordination with Commercial Enablement and Distribution partners on operational integration activities.
- Contribute to enterprise launch readiness initiatives and patient engagement priorities.
Qualifications
- Bachelor’s degree required; Advanced degree preferred.
- A minimum of 4 years of experience in the pharmaceutical or biotech industry.
- A minimum of 2 years’ experience in patient services operations.
- Oncology experience preferred.
Knowledge And Skills
- Demonstrated cross functional teamwork capabilities.
- Excellent verbal and written communication skills for a wide range of audiences.
- Strong cross-functional leadership skills and ability to influence without authority.
- Excellent strategic and analytical thinking abilities.
- Agile and adaptable with a growth mindset.
- Demonstrated experience building and implementing a Patient Support Program.
Washington State Pay Range
$161,438 - $195,338 USD
E/E/O
Immunome, Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
E-Verify
Immunome, Inc. is a participant in E-Verify. Please review the following notices: E-Verify Participation Poster | Right to Work Poster (English) | Right to Work Poster (Spanish).
See All 92 Patient Services Manager Jobs in Washington
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Find Patient Services Manager JobsPatient Services Manager Jobs by City in Washington
Where Washington roles are concentrated, by current openings.
Patient Services Manager Job Market in Washington
A snapshot from current Washington openings, updated as new roles post.
Who's Hiring
- MultiCare Health System20
- University Of Washington11
- Safeway10
- Fresenius Medical Care5
- PeaceHealth5
Top Industries Hiring
- Healthcare & Medical Services53
- Retail14
- Consulting & Professional Services5
- Agriculture & Farming2
- Biotechnology & Pharmaceuticals2
What Washington Employers Look For
The qualifications that appear most often in patient services manager jobs across Washington.
- Bachelor's degree in healthcare administration, business, or a related field
- Two or more years of supervisory experience in a healthcare or clinical setting
- Proficiency with electronic health record systems such as Epic or Cerner
- Demonstrated knowledge of patient access, registration, and scheduling workflows
- Strong communication and conflict resolution skills for handling patient concerns
- Familiarity with HIPAA compliance, billing processes, and quality improvement initiatives
Patient Services Manager Jobs in Washington: Frequently Asked Questions
How many patient services manager jobs are there in Washington?
There are 92+ patient services manager openings in Washington on Migrate Mate as of June 2026, with the most roles in Seattle, Tacoma, and Spokane. New positions post regularly as employers across Washington hire.
Which Washington cities have the most patient services manager jobs?
Seattle, Tacoma, and Spokane have the most patient services manager openings in Washington right now, with additional roles spread across smaller metros statewide.
Which companies hire patient services managers in Washington?
Employers hiring patient services managers in Washington include MultiCare Health System, University Of Washington, and Safeway, based on current listings on Migrate Mate as of June 2026.
Are there remote patient services manager jobs in Washington?
Yes. About 10% of patient services manager openings tied to Washington are remote or hybrid as of June 2026. The rest are on-site roles based in Washington metros.
How do I apply for patient services manager jobs in Washington?
You can apply to patient services manager jobs in Washington directly on Migrate Mate. Search the listings above, find roles that match your experience and preferred Washington location, then apply to each one that fits.
See All 92 Patient Services Manager Jobs in Washington
Find roles in Washington that match your experience and apply in just a few clicks.
Find Patient Services Manager Jobs