Patient Services Manager Jobs in Chicago, IL
Patient Services Manager jobs in Chicago are in strong demand across the city's major healthcare corridors, from the Illinois Medical District on the Near West Side to the dense cluster of academic medical centers in Hyde Park and Streeterville. Employers hiring right now include Aramark, INSIGHT, and Morrison Healthcare. See the openings below and apply to the ones that match your experience.
Find Patient Services Manager JobsOverview
Showing 4 of 51+ Patient Services Manager jobs
Job Title
Patient Services Inbound RepresentativeJob Description
Patient Services Inbound Representative (Chicago, IL)
Bring your passion for making a meaningful difference in people's lives to the forefront in this vital role, where you will be the first point of contact for patients using ECG Solutions' heart monitors, providing crucial support and care.
Your role:
- Deliver exceptional, patient-focused support via phone or chat, addressing inquiries and resolving concerns related to services and monitors, including technical assistance and device activation.
- Accurately logs incoming calls, chats, and emails, documenting all support interactions in detail to ensure clear follow-up and effective issue resolution
- Collaborate within the Patient Services department to meet performance goals and maintain a high level of service in a team-oriented environment.
- Initial training/nesting spans 7 weeks, Monday to Friday, 9:00am to 5:30pm CST, under the mentorship of an Educator in a structured, hands-on setting. Following training, you will enter a 4-week ramp-up period, working Tuesday-Saturday from 12:00pm to 8:30pm CST with a holiday rotation.
You're the right fit if:
- You have a high school diploma or vocational education or a General Education Diploma (GED).
- You’ve acquired 1+ years of experience in customer service and/or product support; experience in a call center or with Salesforce is a plus.
- Your skills include strong proficiency in Microsoft Office applications, strong technical acumen, and excellent computer skills, along with the ability to efficiently navigate multiple technical platforms simultaneously while adapting to change with ease. Skills in troubleshooting and providing technical support are preferred.
- You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position . You are an excellent communicator with meticulous attention to detail and a commitment to delivering high‑quality work, bringing a collaborative mindset and the ability to thrive in a dynamic, fast‑paced environment. You consistently demonstrate patience and empathy in support interactions, ensuring a positive experience for all.
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.
This is an office role.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
- Learn more about our business .
- Discover our rich and exciting history.
- Learn more about our purpose. Learn more about our culture.
Philips Transparency Details
The pay range for this position in Chicago, IL is $19.00-$29.00.
The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.
In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here .
At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.
Additional Information
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Chicago, IL.
#ConnectedCare
This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.
Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.
Job Title
Patient Services Inbound RepresentativeJob Description
Patient Services Inbound Representative (Chicago, IL)
Bring your passion for making a meaningful difference in people's lives to the forefront in this vital role, where you will be the first point of contact for patients using ECG Solutions' heart monitors, providing crucial support and care.
Your role:
- Deliver exceptional, patient-focused support via phone or chat, addressing inquiries and resolving concerns related to services and monitors, including technical assistance and device activation.
- Accurately logs incoming calls, chats, and emails, documenting all support interactions in detail to ensure clear follow-up and effective issue resolution
- Collaborate within the Patient Services department to meet performance goals and maintain a high level of service in a team-oriented environment.
- Initial training/nesting spans 7 weeks, Monday to Friday, 9:00am to 5:30pm CST, under the mentorship of an Educator in a structured, hands-on setting. Following training, you will enter a 4-week ramp-up period, working Tuesday-Saturday from 12:00pm to 8:30pm CST with a holiday rotation.
You're the right fit if:
- You have a high school diploma or vocational education or a General Education Diploma (GED).
- You’ve acquired 1+ years of experience in customer service and/or product support; experience in a call center or with Salesforce is a plus.
- Your skills include strong proficiency in Microsoft Office applications, strong technical acumen, and excellent computer skills, along with the ability to efficiently navigate multiple technical platforms simultaneously while adapting to change with ease. Skills in troubleshooting and providing technical support are preferred.
- You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position . You are an excellent communicator with meticulous attention to detail and a commitment to delivering high‑quality work, bringing a collaborative mindset and the ability to thrive in a dynamic, fast‑paced environment. You consistently demonstrate patience and empathy in support interactions, ensuring a positive experience for all.
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.
This is an office role.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
- Learn more about our business .
- Discover our rich and exciting history.
- Learn more about our purpose. Learn more about our culture.
Philips Transparency Details
The pay range for this position in Chicago, IL is $19.00-$29.00.
The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.
In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here .
At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.
Additional Information
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Chicago, IL.
#ConnectedCare
This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.
Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.
See All 51 Patient Services Manager Jobs in Chicago
Find roles in Chicago that match your experience and apply in just a few clicks.
Find Patient Services Manager JobsPatient Services Manager Job Market in Chicago
Who's Hiring
Top Industries Hiring
- Transportation & Logistics
Patient Services Manager Jobs in Chicago: Frequently Asked Questions
How do I get a patient services manager job in Chicago?
Targeting Chicago's large academic medical centers, specialty clinic networks, and integrated health systems gives you the best shot at landing this role in the city. Experience coordinating patient access, insurance workflows, or care navigation is highly valued here. Candidates who know Epic or Cerner and have worked in high-volume outpatient settings stand out, particularly in competitive hiring hubs like Streeterville, the Illinois Medical District, and the South Side medical campuses.
Which companies hire patient services managers in Chicago?
Employers hiring patient services managers in Chicago right now include Aramark, INSIGHT, and Morrison Healthcare, based on current listings on Migrate Mate as of October 2026. Chicago's market is anchored by large academic health systems, multispecialty physician groups, and regional hospital networks that consistently hire for this role across multiple campuses and outpatient sites.
Are there remote patient services manager jobs in Chicago?
Yes, though remote availability is limited for roles tied to direct patient coordination or on-site clinic operations. About 100% of patient services manager openings tied to Chicago are remote or hybrid as of October 2026, with most flexible arrangements found in revenue cycle oversight, referral coordination, and administrative management positions rather than front-facing clinical support roles.
How can I get a patient services manager job in Chicago with little or no experience?
The most realistic entry path in Chicago is moving up from a patient access representative or medical receptionist role at one of the city's large multispecialty groups or community health centers. Organizations like Federally Qualified Health Centers on the South and West Sides often promote from within. Building familiarity with scheduling systems, prior authorization processes, and patient communication in a Chicago clinic environment gives you a clear edge when applying for manager-level openings.
Which industries hire the most patient services managers in Chicago?
The sectors hiring the most patient services managers in Chicago are Transportation & Logistics, based on current listings on Migrate Mate as of October 2026. Chicago's concentration of academic medical centers, specialty care networks, and large employer-sponsored health programs creates consistent demand for this role well beyond general hospital settings.
Related Jobs in Illinois
See All 51 Patient Services Manager Jobs in Chicago
Find roles in Chicago that match your experience and apply in just a few clicks.
Find Patient Services Manager Jobs