Patient Service Coordinator Jobs in Kansas

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Chest Pain Coordinator today with Wesley Medical Center.

Position Summary: Responsible for the supervision and delivery of consistent services and care of Chest Pain Patient(s) through the Medical Center. Oversees the organization of services and systems necessary, allowing for a multidisciplinary approach in accordance with the standards of nursing care and practices as defined by Wesley Medical Center, Kansas Nurse Practice Act and The Society of Chest Pain Centers for care of Chest Pain Patient(s). Coordination of care between departments, disciplines and physicians allowing for process improvement in the care of Chest Pain Patient(s). Supports the organization's vision and mission statements. Utilizes knowledge of patients' age and differences in the provision of patient care. Contributes to the provision of quality nursing care through performance improvement techniques that demonstrate positive outcomes in patient care.

Job Responsibilities:

• Demonstrates the ability to adapt technique/treatment to age of population served, including newborn, pediatric, adolescent, adult and geriatric patients, while providing care/service with respect to cultural differences and spiritual needs.
• Performs audits as indicated to monitor compliance with practice standards for Cardiac patients; Participates in data collection, trending of data and communication of findings to appropriate stakeholders to facilitate performance improvement (PI).
• Chairs focus teams/committees as applicable to perform duties.
• Acquires and maintains current knowledge and competency of influence through participation in networking, seminars, workgroups, latitude review and continuing education.
• Provides direction, consultation and assistance to nursing staff in all aspects of the nursing process to achieve/maintain optimal quality of patient care delivery to a defined population across the Medical Center's standards of care in nursing.
• Directs, supports and coordinates evidence based nursing practice.
• Assumes day-to-day responsibility for the Chest Pain Center accreditation.
• Assumes day-to-day responsibility for process and PI activities as they relate to nursing and ancillary personnel and assists the Cardiovascular Services in carrying out these duties.
• Conducts, leads and/or coordinates "Case Conferencing" to EMS.
• Establishes communication and respectful relationships with all disciplines.
• Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.
• Monitors and evaluates the quality and appropriateness of care and identifies opportunities for improvement through collaboration.
• Assumes accountability for identifying problems and issues, generating solutions and anticipating effects of these decisions.
• Assess, processes and generates ideas for improvement; supports interdisciplinary approach to PI while maintaining individual accountability.
• Supports positive marketing and public relations through outreach into the community, outlying facilities and public events.
• Demonstrates the use of quality/performance improvement in daily operations.
• Routinely reviews issues/complications occurring in all Chest Pain (CP)/cardiac related patients.
• Routinely reviews overall cardiac/CP statistics and identifies any need for further PI program development.
• Develops and coordinates annual cardiovascular/CP plan.
• Meets regularly with CCU manager and Critical Care Director for status reporting.
• Systematically evaluates the quality and effectiveness of nursing practice by participation in quality of care activities to initiate, implement and sustain process improvements.
• Maintains current professional knowledge, acts as a role model/resource to direct nursing care of cardiac patients.
• Assists in the development and implementation of goals and objectives for the hospital.
• Assists in the investigation, documentation and resolution of incidents concerning PIP related to the cardiac patient.
• Maintains all department records and certifications as required including: CP Certification, GWTG and other data collection as required by the facility.
• Performs all other duties as assigned.

Qualifications

Required Registration, Licensure or Certification: Current Licensure in the State of Kansas as a Registered Nurse (RN) or Current Multi-State Licensure as a Registered Nurse

Preferred Registration, Licensure or Certification:

• Current Basic Life Support (BLS) verification course through American Heart Assoc. or American Red Cross - Healthcare Provider CPR
• Successful completion of Dysrhythmia Exam

Required Education or Experience: Bachelor's Degree in Nursing

Required Knowledge and Skills:

• Meeting and exceeding Core Measures as determined by National Standards
• Demonstrate leadership skills
• Demonstrate ability to communicate effectively
• Possess personal computer skills
• Ability to multi-task, delegate and prioritize
• Possess problem solving and critical thinking skills
• Ability to collaborate with other health care professionals
• Ability to educate patients and/or significant others

Benefits

Wesley Medical Center offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

For more than 100 years, Wesley Healthcare has provided exceptional care to thousands of families in Wichita and throughout Kansas and Northern Oklahoma. Wesley Medical Center is a member of the Wesley Healthcare network within Greater Wichita and has been an HCA Healthcare hospital since 1985.

Our physicians treat more than 24,000 patients annually, making Wesley Medical Center the most preferred hospital in Kansas and northern Oklahoma. Additionally, our obstetricians and childbirth staff deliver more than 6,000 babies each year, more than any hospital in a 13-state region.

Home to Wesley Children's Hospital, the region's first and Wichita's only children's hospital, we care for children in a unique space designed specially for kids and their families. And as a Level I Trauma Center and the only Level II Pediatric Trauma Center in Kansas, we are prepared to treat any medical emergency, any time of day.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual." - Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Chest Pain Coordinator opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.