Patient Service Coordinator Jobs in West Virginia

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Provide specialized care to specific patient populations to optimize care and experience. Coordinates the plan of care and acts as a liaison between providers, departments, other healthcare professionals and schedulers to coordinate testing, scheduling, referrals etc.

MINIMUM QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. Current Registered Nurse license issued by the state in which services will be provided or current multi-state Registered Nurse license through the enhanced Nurse Licensure Compact (eNLC).
2. State criminal background check and Federal (if applicable), as required for regulated areas.
3. Obtain certification in Basic Life Support within 30 days of hire date.

Experience:

1. Two years’ experience as an RN OR five years’ experience as an LPN required.

PREFERRED QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. Bachelor's Degree in nursing (BSN).
2. Certification relevant to the specialized care they will be providing.

CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.

1. Provides hands on assistance according to the department, patient and provider needs, including but not limited to assisting with procedures, performing tests, preparing or administering patient medications, obtaining specimens.
2. Act as first contact for patients, providing triaging and medical advice where applicable.
3. Coordinates the plan of care and acts as a liaison between providers, departments, other healthcare professionals and schedulers to coordinate testing, scheduling, referrals etc.
4. Monitors and manages patient’s appointments, testing and labs necessary for the patient population.
5. Assists with obtaining prior-authorizations for the patient population.
6. Prepares educational material for patient use. Educates and counsels patients concerning medical condition, medication or treatment.
7. Provides specialized nursing assistance in research efforts when applicable.
8. Provides advice, education and consultation services to nursing staff of any unit that care for the same patient population.
9. Attends conferences or educational opportunities to ensure up to date knowledge.

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Heavy/Hard work: Work requires strength and/or stamina, lifting, moving, stooping, reaching, positioning of patients, standing, walking, carrying of patients, materials and equipment weighing 35+ lbs.

WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Position is frequently exposed to blood and bodily fluids; possible exposure to harmful toxins. There is regular exposure to communicable disease.
2. Travel may be necessary in departments with multiple locations.

SKILLS AND ABILITIES:

Scheduled Weekly Hours:

40

Shift:

Day (United States of America)

Exempt/Non-Exempt:

United States of America (Exempt)

Company:

WVUH West Virginia University Hospitals

Cost Center:

8160 WVUH Orthopaedics

Address:

1 Medical Center Drive
Morgantown
West Virginia

Equal Opportunity Employer

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.