Patient Service Specialist Jobs in Wisconsin
Patient Service Specialist jobs in Wisconsin are open across Milwaukee, Madison, and Marshfield and other Wisconsin metros, with employers like Ascension, SSM Health, and Sanford Health hiring at every experience level. Find a role that fits below and apply directly.
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Showing 5 of 179+ Patient Service Specialist jobs
JOB SUMMARY
Provides support for long-term care screening processes and coordination for older adults and adults with physical or intellectual disabilities. Contributes to overarching strategy to provide quality and cost-effective member care.
ESSENTIAL JOB DUTIES
- Schedules appointments with members to complete home based long-term care functional screen (LTCFS) assessments.
- Uses the Wisconsin LTCFS to gather information about member functional abilities, health status, and personal/professional supports.
- Completes the LTCFS in a collaborative manner with the member, family, other member supports, and the member interdisciplinary care team (ICT).
- Coordinates with member ICT to ensure new enrollment, annual, and change in member condition screens are completed.
- Ensures consistency between data gathered during the functional assessment and member-specific data contained in the member record.
- Uses spreadsheets to track and ensure adherence to LTCFS timeframes.
- Submits timely, accurate, and complete documentation in accordance with established guidelines and processes.
- Attends meetings and training as needed or required to maintain knowledge of agency processes, the LTCFS tool, and/or any changes to process or the screening tool resulting from new state directives.
- Participates in quality assurance activities that ensure competence including regular auditing of completed work.
- Maintains LTCFS certification by completing and passing Wisconsin continuing skills testing (CST).
- Applies professional judgment in documentation - demonstrating respect for members and maintaining screen integrity when completing assessments.
- Local travel may be required (based upon state/contractual requirements).
REQUIRED QUALIFICATIONS
- At least 1 year experience in health care supporting adults with physical/intellectual disabilities or the frail elderly, or equivalent combination of relevant education and experience.
- Long-term functional screening (LTCFS) certification.
- A bachelor’s degree in a social work, human services or health-related field, or Registered Nurse (RN) may be required for certain states (dependent upon state/contractual requirements). If licensed, license must be active and unrestricted.
- Valid and unrestricted driver's license, reliable transportation, and adequate auto insurance for job related travel requirements.
- Ability to support staff professional development, meet performance quotas and balance team dynamics and independent responsibilities.
- Experience with data management, project coordination, and training.
- Ability to explain and teach complex and detailed material in group and individual settings.
- Excellent verbal and written communication skills.
- Microsoft Office suite/applicable software program(s) proficiency.
PREFERRED QUALIFICATIONS
- Current or former certification to conduct/administer adult long-term care functional screening (LTCFS) in the state of Wisconsin.
To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V
PAY RANGE
$19.84 - $38.69 / HOURLY
Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
JOB SUMMARY
Provides support for long-term care screening processes and coordination for older adults and adults with physical or intellectual disabilities. Contributes to overarching strategy to provide quality and cost-effective member care.
ESSENTIAL JOB DUTIES
- Schedules appointments with members to complete home based long-term care functional screen (LTCFS) assessments.
- Uses the Wisconsin LTCFS to gather information about member functional abilities, health status, and personal/professional supports.
- Completes the LTCFS in a collaborative manner with the member, family, other member supports, and the member interdisciplinary care team (ICT).
- Coordinates with member ICT to ensure new enrollment, annual, and change in member condition screens are completed.
- Ensures consistency between data gathered during the functional assessment and member-specific data contained in the member record.
- Uses spreadsheets to track and ensure adherence to LTCFS timeframes.
- Submits timely, accurate, and complete documentation in accordance with established guidelines and processes.
- Attends meetings and training as needed or required to maintain knowledge of agency processes, the LTCFS tool, and/or any changes to process or the screening tool resulting from new state directives.
- Participates in quality assurance activities that ensure competence including regular auditing of completed work.
- Maintains LTCFS certification by completing and passing Wisconsin continuing skills testing (CST).
- Applies professional judgment in documentation - demonstrating respect for members and maintaining screen integrity when completing assessments.
- Local travel may be required (based upon state/contractual requirements).
REQUIRED QUALIFICATIONS
- At least 1 year experience in health care supporting adults with physical/intellectual disabilities or the frail elderly, or equivalent combination of relevant education and experience.
- Long-term functional screening (LTCFS) certification.
- A bachelor’s degree in a social work, human services or health-related field, or Registered Nurse (RN) may be required for certain states (dependent upon state/contractual requirements). If licensed, license must be active and unrestricted.
- Valid and unrestricted driver's license, reliable transportation, and adequate auto insurance for job related travel requirements.
- Ability to support staff professional development, meet performance quotas and balance team dynamics and independent responsibilities.
- Experience with data management, project coordination, and training.
- Ability to explain and teach complex and detailed material in group and individual settings.
- Excellent verbal and written communication skills.
- Microsoft Office suite/applicable software program(s) proficiency.
PREFERRED QUALIFICATIONS
- Current or former certification to conduct/administer adult long-term care functional screening (LTCFS) in the state of Wisconsin.
To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V
PAY RANGE
$19.84 - $38.69 / HOURLY
Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
See All 179+ Patient Service Specialist Jobs in Wisconsin
Find roles in Wisconsin that match your experience and apply in just a few clicks.
Find JobsPatient Service Specialist Jobs by City in Wisconsin
Where Wisconsin roles are concentrated, by current openings.
Patient Service Specialist Job Market in Wisconsin
A snapshot from current Wisconsin openings, updated as new roles post.
Who's Hiring
- Ascension33
- SSM Health27
- Sanford Health25
- Medical College of Wisconsin21
- Advocate Aurora Health12
Top Industries Hiring
- Healthcare & Medical Services125
- Education28
- Human Resources4
- Consulting & Professional Services2
- Distribution & Wholesale2
What Wisconsin Employers Look For
The qualifications that appear most often in patient service specialist jobs across Wisconsin.
- High school diploma or GED with one or more years of medical front-office experience
- Proficiency in an electronic medical records system such as Epic, Cerner, or Athenahealth
- Knowledge of insurance verification, copay collection, and prior authorization processes
- Strong verbal communication skills for in-person and phone-based patient interaction
- Familiarity with HIPAA regulations and patient privacy requirements
- Medical terminology knowledge sufficient to support scheduling and clinical intake
Patient Service Specialist Jobs in Wisconsin: Frequently Asked Questions
How many patient service specialist jobs are there in Wisconsin?
There are 179+ patient service specialist openings in Wisconsin on Migrate Mate as of June 2026, with the most roles in Milwaukee, Madison, and Marshfield. New positions post regularly as employers across Wisconsin hire.
Which Wisconsin cities have the most patient service specialist jobs?
Milwaukee, Madison, and Marshfield have the most patient service specialist openings in Wisconsin right now, with additional roles spread across smaller metros statewide.
Which companies hire patient service specialists in Wisconsin?
Employers hiring patient service specialists in Wisconsin include Ascension, SSM Health, and Sanford Health, based on current listings on Migrate Mate as of June 2026.
Are there remote patient service specialist jobs in Wisconsin?
Yes. About 3% of patient service specialist openings tied to Wisconsin are remote or hybrid as of June 2026. The rest are on-site roles based in Wisconsin metros.
How do I apply for patient service specialist jobs in Wisconsin?
You can apply to patient service specialist jobs in Wisconsin directly on Migrate Mate. Search the listings above, find roles that match your experience and preferred Wisconsin location, then apply to each one that fits.
See All 179+ Patient Service Specialist Jobs in Wisconsin
Find roles in Wisconsin that match your experience and apply in just a few clicks.
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