Platform Architect Jobs in Houston, TX
Platform Architect jobs in Houston, Texas are available now at employers like Deloitte, Google, and Chevron and other local employers, from entry level to senior. See the openings below and apply to the ones that match your experience.
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ServiceNow Platform Architect & OwnerPosition Summary
We are seeking a highly experienced ServiceNow Platform Architect & Owner to lead the strategy, governance, architecture, and ongoing evolution of our enterprise ServiceNow platform. This role will serve as the primary owner of the ServiceNow ecosystem, ensuring the platform delivers business value across the organization while supporting the unique operational, regulatory, and compliance requirements of the healthcare industry.
The ideal candidate will combine deep technical expertise with strong business acumen and leadership skills. This individual will work closely with business stakeholders, IT leadership, clinical support teams, and operational leaders to gather requirements, prioritize initiatives, define platform roadmaps, and deliver scalable ServiceNow solutions. The candidate must be hands-on and capable of configuring, administering, and optimizing ServiceNow applications while also providing architectural oversight and strategic direction.
Key ResponsibilitiesServiceNow Platform Ownership
- Serve as the overall owner and strategic leader of the ServiceNow platform.
- Define and maintain the ServiceNow platform roadmap, governance model, standards, and best practices.
- Drive platform adoption and ensure alignment with enterprise business and technology objectives.
- Manage platform demand, enhancement requests, technical debt, and release planning.
- Establish platform KPIs and measure business value, user adoption, and operational effectiveness.
Architecture & Solution Design
- Design and maintain the enterprise ServiceNow architecture, ensuring scalability, security, performance, and maintainability.
- Provide technical leadership across ServiceNow modules including ITSM, CMDB, Service Catalog, Asset Management, Knowledge Management, IT Operations Management (ITOM), and related platform capabilities.
- Evaluate new ServiceNow products and capabilities to support evolving business needs.
- Lead solution design reviews and ensure adherence to architectural standards.
Healthcare Technology Enablement
- Partner with healthcare operational, administrative, and technology teams to improve service delivery and operational efficiency.
- Ensure platform solutions support healthcare compliance, security, audit, and regulatory requirements.
- Collaborate with stakeholders across clinical, business, and IT functions to identify opportunities for process automation and workflow optimization.
- Support initiatives that improve employee experience, service quality, and operational visibility.
Hands-On Configuration & Administration
- Perform and oversee ServiceNow configuration activities, including workflows, forms, business rules, notifications, catalog items, integrations, dashboards, and reporting.
- Guide development teams and administrators in implementing scalable and supportable solutions.
- Troubleshoot platform issues and provide technical expertise for complex configurations and integrations.
- Participate in upgrades, testing, deployment activities, and platform optimization efforts.
CMDB & ITSM Leadership
- Own the strategy, governance, and continuous improvement of the Configuration Management Database (CMDB).
- Ensure CMDB data quality, integrity, and alignment with operational processes.
- Lead ITSM process improvements across Incident, Problem, Change, Request, Knowledge, and Service Catalog management.
- Partner with infrastructure and operations teams to improve service visibility and operational resilience.
Business Engagement & Stakeholder Management
- Facilitate workshops, interviews, and discovery sessions to gather business and technical requirements.
- Translate complex business requirements into practical ServiceNow solutions and implementation plans.
- Communicate platform strategy, priorities, architecture decisions, and project status to executive leadership and business stakeholders.
- Build trusted relationships across business, clinical support, operational, and technology teams.
Governance & Continuous Improvement
- Establish platform governance processes, release management standards, and development lifecycle controls.
- Promote platform consistency, standardization, and operational excellence.
- Develop documentation, architecture diagrams, policies, standards, and support procedures.
- Mentor ServiceNow administrators, developers, and analysts to improve platform capabilities across the organization.
Required Qualifications
- Bachelor's degree in Information Technology, Computer Science, Healthcare Information Systems, Engineering, or related field.
- 8+ years of ServiceNow platform experience, including architecture and administration responsibilities.
- 5+ years of experience leading enterprise ServiceNow implementations and platform governance.
- Strong hands-on experience configuring and administering ServiceNow applications.
- Extensive experience with ITSM, CMDB, Service Catalog, Knowledge Management, and platform governance.
- Experience leading requirements gathering, business process analysis, and solution design activities.
- Strong understanding of enterprise architecture principles, integration patterns, and platform lifecycle management.
- Exceptional communication, presentation, facilitation, and stakeholder management skills.
- Ability to communicate effectively with executive leadership, business users, and technical teams.
Preferred Qualifications
- Experience within healthcare, healthcare technology, hospital systems, payer organizations, or regulated industries.
- ServiceNow Certified System Administrator (CSA).
- ServiceNow Certified Implementation Specialist (CIS) – ITSM.
- ServiceNow Certified Application Developer (CAD).
- ServiceNow Certified Technical Architect (CTA) preferred.
- ITIL Foundation or advanced ITIL certification.
- Experience with ITOM, Discovery, Service Mapping, Asset Management, and Governance, Risk & Compliance (GRC).
Key Competencies
- ServiceNow Platform Ownership
- Enterprise Architecture
- ITSM & CMDB Strategy
- Healthcare Technology Operations
- Requirements Gathering & Business Analysis
- Stakeholder Management
- Platform Governance
- Service Delivery Management
- Process Improvement & Automation
- Technical Leadership
- Communication & Executive Presence
Success Profile
The successful candidate will act as the single point of accountability for the ServiceNow platform, balancing strategic leadership with hands-on technical execution. They will be comfortable engaging healthcare executives and business leaders, facilitating requirements workshops, defining platform strategy, and personally guiding the configuration and optimization of ServiceNow solutions that improve operational efficiency and service delivery across the enterprise.
Pay: $70.00 - $80.00 per hour
Benefits:
- Flexible schedule
- Parental leave
Work Location: Remote
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Find Platform Architect JobsPlatform Architect Job Market in Houston
Who's Hiring
- Deloitte4

- Google3

- Chevron3

- Vitol2

- Capgemini2

Top Industries Hiring
- Technology & Software13
- Consulting & Professional Services9
- Energy8
- Investment & Asset Management8
- Accounting & Auditing4
Platform Architect Jobs in Houston: Frequently Asked Questions
How many platform architect jobs are there in Houston?
There are 55+ platform architect openings in Houston, Texas on Migrate Mate as of June 2026. New positions post regularly as Houston employers hire.
Which companies hire platform architects in Houston?
Companies currently hiring platform architects in Houston include Deloitte, Google, and Chevron, per current listings on Migrate Mate as of June 2026.
Are there remote platform architect jobs in Houston?
Yes. About 31% of platform architect openings tied to Houston are remote or hybrid as of June 2026. The rest are on-site roles based in and around Houston.
Which industries hire the most platform architects in Houston?
Most platform architect openings in Houston sit in Technology & Software, Consulting & Professional Services, and Energy, per current listings on Migrate Mate as of June 2026.
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