Mid Level Product Support Engineer Jobs
Mid level product support engineer jobs go to engineers ready to own escalations end to end, guide junior teammates through complex issues, and make technical decisions without constant oversight. Openings cover on-site, remote, and hybrid settings across Electronics & Hardware, Hospitality & Tourism, and Manufacturing, with employers like ASM, Lam Research, and Astronics hiring at this level now.
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Showing 5 of 10+ Mid Level Product Support Engineer jobs
Who We Are
Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the world’s technology.
What We Offer
Salary:
$108,000.00 - $148,500.00
Location:
Kalispell, MT
You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go.
What You’ll Do
As a Global Product Support Engineer, you will be using your project management skills, mechanical aptitude, and data analysis techniques to develop and publish maintenance strategies for new products, troubleshoot field issues, and ensure successful new product rollouts.
Role Responsibilities:
- Participate in lab and field installation of new products
- Work with Manufacturing to develop procedures and participate (if required) on New Product final test
- Develop new procedures and Best Known Methods (BKMs) to service new products
- Drive resolution of key issues with Engineering. Take part in beta site test plans and reporting
- Partner with Quality & Reliability (Q&R) group to review and address Top Field Issues
- Input for developing new procedures, Customer Engineering Notices (CENs), Internal Service Bulletins (ISBs) and troubleshooting guides as required
- Identify new parts that require to be stocked by AGS and work with them to ensure parts are stocked in correct locations
- Communicate work output using presentations, reports, and verbal updates to various stakeholders
Minimum Qualifications:
- Bachelor’s in Materials, Manufacturing, Mechanical, Chemical, Electrical Engineering, or a related field
- 5 years experience in engineering or technical field
- 20% Travel Required
- Job based in Kalispell, MT
Preferred Qualifications:
- Strong interpersonal collaboration and communication skills, with an emphasis on building trust
- Hands on hardware troubleshooting and maintenance background including electrical, software, chemical, and mechanical systems
- Experience leading small teams with interest in people management
- Ability to manage multiple projects simultaneously, effectively prioritize per business requirements
- Exercise good judgment based on the analysis of multiple sources of information
- Communicate difficult or sensitive information, working to build consensus
- Ability to solve problems creatively and analytically
- Flexible and adaptable mindset
- Thrive in a results-driven culture
Additional Information
Time Type:
Full time
Employee Type:
Assignee / Regular
Travel:
Yes, 20% of the Time
Relocation Eligible:
Yes
The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.
For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.
Who We Are
Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the world’s technology.
What We Offer
Salary:
$108,000.00 - $148,500.00
Location:
Kalispell, MT
You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go.
What You’ll Do
As a Global Product Support Engineer, you will be using your project management skills, mechanical aptitude, and data analysis techniques to develop and publish maintenance strategies for new products, troubleshoot field issues, and ensure successful new product rollouts.
Role Responsibilities:
- Participate in lab and field installation of new products
- Work with Manufacturing to develop procedures and participate (if required) on New Product final test
- Develop new procedures and Best Known Methods (BKMs) to service new products
- Drive resolution of key issues with Engineering. Take part in beta site test plans and reporting
- Partner with Quality & Reliability (Q&R) group to review and address Top Field Issues
- Input for developing new procedures, Customer Engineering Notices (CENs), Internal Service Bulletins (ISBs) and troubleshooting guides as required
- Identify new parts that require to be stocked by AGS and work with them to ensure parts are stocked in correct locations
- Communicate work output using presentations, reports, and verbal updates to various stakeholders
Minimum Qualifications:
- Bachelor’s in Materials, Manufacturing, Mechanical, Chemical, Electrical Engineering, or a related field
- 5 years experience in engineering or technical field
- 20% Travel Required
- Job based in Kalispell, MT
Preferred Qualifications:
- Strong interpersonal collaboration and communication skills, with an emphasis on building trust
- Hands on hardware troubleshooting and maintenance background including electrical, software, chemical, and mechanical systems
- Experience leading small teams with interest in people management
- Ability to manage multiple projects simultaneously, effectively prioritize per business requirements
- Exercise good judgment based on the analysis of multiple sources of information
- Communicate difficult or sensitive information, working to build consensus
- Ability to solve problems creatively and analytically
- Flexible and adaptable mindset
- Thrive in a results-driven culture
Additional Information
Time Type:
Full time
Employee Type:
Assignee / Regular
Travel:
Yes, 20% of the Time
Relocation Eligible:
Yes
The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.
For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.
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Who's Hiring
Top Industries Hiring
- Electronics & Hardware
- Hospitality & Tourism
- Manufacturing
Mid Level Product Support Engineer Jobs: Frequently Asked Questions
How do I get a mid level product support engineer job?
Position your experience around ownership, not just task completion. Highlight times you resolved ambiguous or escalated issues independently, improved a support process, or documented solutions that reduced repeat tickets. Recruiters at this level want evidence you operate with limited oversight, so tailor your resume and cover letter to show scope of responsibility, cross-functional collaboration, and measurable impact on product stability or customer outcomes.
Which companies hire mid level product support engineers?
Companies hiring mid level product support engineers right now include ASM, Lam Research, and Astronics, based on current listings on Migrate Mate as of November 2026. Hiring at this level tends to come from growth-stage technology companies, enterprise software vendors, and hardware manufacturers that need engineers who can own complex customer issues without heavy supervision.
Are there remote mid level product support engineer jobs?
Yes, and the share is significant. About 44% of mid level product support engineer openings are remote or hybrid as of November 2026, reflecting how support workflows have shifted to distributed tooling. Remote roles at this level typically still expect strong async communication skills and the ability to coordinate across engineering and product teams without being in the same office.
How do I move up to a mid level product support engineer role?
Moving into mid level typically requires building depth in a specific product domain, consistently closing tickets that junior engineers escalate, and demonstrating that you can own a problem from first contact through root cause and resolution. Taking on documentation, contributing to runbooks, or leading a small process improvement project signals readiness. Employers look for a pattern of increasing scope and decreasing need for guidance over time.
Which industries hire the most mid level product support engineers?
Mid Level product support engineer roles concentrate in Electronics & Hardware, Hospitality & Tourism, and Manufacturing, based on current listings on Migrate Mate as of November 2026. These sectors drive hiring at this level because their products are complex enough to require engineers who can diagnose technical issues independently while also acting as a bridge between customers and internal development teams.