Production Shift Manager Jobs

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JOB SUMMARY
The Supervisor is responsible for leading, directing, and developing hourly team members while ensuring the safe, efficient, and compliant execution of daily operations. This role oversees workforce management, production scheduling, employee and food safety, quality standards, adherence to Good Manufacturing Practices (GMPs), and accurate operational documentation.
The Supervisor is accountable for achieving safety, quality, service, productivity, and cost objectives by effectively coordinating labor, materials, equipment, and resources. This position ensures products are manufactured safely and to specification while maximizing efficiency, minimizing waste, maintaining regulatory compliance, and fostering a culture of continuous improvement across assigned departments, shifts, or production lines.
KEY RESPONSIBILITIES

• Lead and oversee an assigned department, area, or shift to ensure the safe, efficient, and effective execution of daily operations while achieving production, quality, service, and business objectives.
• Supervise and develop a workforce of 50+ employees, including direct and indirect reports, through effective communication, coaching, performance management, and accountability.
• Manage staffing levels, labor utilization, scheduling, and resource allocation to optimize operational efficiency and meet customer and production demands.
• Maintain a strong floor presence by providing real-time leadership, operational support, coaching, and decision-making to ensure smooth workflow execution.
• Drive performance in the areas of safety, quality, productivity, cost, delivery, employee engagement, and operational excellence.
• Monitor key performance indicators (KPIs), labor utilization, production metrics, and operational data to identify trends, resolve issues, and implement corrective actions.
• Conduct performance management activities, including coaching, counseling, employee relations investigations, corrective actions, performance evaluations, and recognition programs.
• Support talent development through onboarding, training, cross-training, succession planning, and leadership development initiatives.
• Execute supervisory responsibilities in accordance with company policies and applicable federal, state, and local regulations, including hiring, interviewing, training, workforce planning, and conflict resolution.
• Review production schedules, customer requirements, product specifications, and operational priorities to effectively plan and coordinate daily activities.
• Direct the efficient conversion of raw materials into finished products while minimizing waste, controlling costs, maintaining formula integrity, and ensuring proper inventory rotation.
• Investigate and resolve operational, maintenance, quality, staffing, payroll, and employee-related issues to maintain productivity and minimize disruptions.
• Ensure compliance with all food safety, quality, and operational standards, including SQF, GMP, OSHA/MiOSHA requirements, company policies, and standard operating procedures.
• Promote and sustain a 5S and Continuous Improvement culture through the application of Lean Manufacturing, HPS, and operational excellence principles.
• Review and approve employee timekeeping, attendance records, and payroll-related transactions while ensuring accuracy and policy compliance.
• Collaborate with Quality, Maintenance, Supply Chain, Human Resources, Continuous Improvement, and other cross-functional teams to achieve operational goals.
• Prepare and present operational updates, communicate business priorities, and provide recommendations that support organizational objectives.
• Ensure compliance with all company safety, environmental, ethical, and business conduct standards.
• Perform other duties and special projects as assigned.

REQUIRED KNOWLEDGE, SKILLS & COMPETENCIES

• Providing effective leadership, coaching, mentoring, and employee development to build high-performing teams.
• Managing employee relations matters, conflict resolution, investigations, and performance accountability.
• Workforce planning, labor optimization, scheduling, and resource allocation to achieve operational objectives.
• Analyzing data, interpreting KPIs and operational metrics, and utilizing problem-solving techniques to drive business results.
• Planning, leading, and executing projects, process improvements, and operational initiatives.
• Driving accountability through performance management, corrective action, and continuous feedback.
• Strategic thinking, operational planning, budget management, and cost-control initiatives.
• Communicating effectively through written, verbal, presentation, and interpersonal communication across all levels of the organization.
• Applying Continuous Improvement, Lean Manufacturing, root cause analysis, and operational excellence methodologies.
• Building collaborative partnerships and influencing cross-functional teams to achieve shared business objectives.
• Making sound business decisions in a fast-paced environment while balancing safety, quality, service, productivity, and cost considerations.
• Leading organizational change and fostering a culture of engagement, accountability, and continuous improvement.

MINIMUM QUALIFICATIONS

• Bachelor's degree preferred; equivalent combination of education and experience may be considered.
• Three (3) to five (5) years of supervisory experience in a manufacturing environment required.
• Food, beverage, packaging, or consumer products manufacturing experience preferred.
• Experience leading a large hourly workforce in a fast-paced operational environment.
• Proficiency in Microsoft Office applications, including Excel, Outlook, Word, and PowerPoint.
• Experience with SAP, Kronos, or similar ERP and workforce management systems preferred.
• Strong leadership, communication, conflict management, decision-making, and organizational skills.
• Demonstrated ability to drive results through others while building accountability and engagement.
• Basic mechanical aptitude and troubleshooting skills preferred.

PHYSICAL REQUIREMENTS

• Frequently stand, walk, bend, stoop, twist, reach, and perform repetitive motions throughout the shift.
• Ability to use hands and fingers for operational and administrative tasks.
• Ability to see, hear, speak, and distinguish colors.
• Ability to lift and move up to 50 pounds and push or pull materials with assistance as needed.
• Ability to work around moving mechanical equipment, airborne particles, vibration, and moderate noise levels requiring hearing protection.
• Ability to work in varying temperatures, including hot, cold, humid, and wet environments.
• Ability to work more than 40 hours per week, including weekends, holidays, and extended shifts as business needs require.
• Ability to perform general housekeeping and sanitation-related tasks.
• Sponsorship for work authorization is not available for this position. It is the candidate’s responsibility to ensure they are legally authorized to work in the location to which they apply.

The pay range for this full-time, salaried position is $58,962 - $88,444/year. Individual base pay depends on work location and additional factors such as experience, job-related skills, and relevant education or training. The position is eligible for a discretionary annual incentive based on company and individual performance. We offer a comprehensive benefits package including health, dental, 401k and wellness benefits beginning on the first day of employment.
This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location.

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Maker's Pride is an Equal Opportunity Employer.