Mid Level Program Technician Jobs
Mid level program technician jobs go to professionals ready to own programs end to end, guide junior staff, and make operational decisions with minimal oversight. Openings are spread across on-site, hybrid, and remote settings in Government & Public Sector, Manufacturing, and Healthcare & Medical Services, with State of Missouri, Amazon, and Boston Medical Center hiring at this level now.
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JOB SUMMARY
The Family Support Division (FSD), Child Support Office is seeking candidates to fill a Benefit Program Technician position. This position will be located in the Scotland County Child Support Office based at #1 Child Support Lane, Memphis, MO.
Responsibilities
As a Benefit Program Technician, you will serve Missouri citizens by assessing their child support needs during phone calls, in-person office visits and online inquiries. You may assist and guide them through services such as verifying paternity, establishing child support orders and enforcing and/or modifying both administrative and judicial orders.
We offer a six-month in-depth training program for all new employees with additional training as needed. This position has a consistent and structured work schedule while still allowing work/home life balance. This is a rewarding position with the opportunity to positively impact the lives of Missouri citizens and their families.
BASIC QUALIFICATIONS
To succeed in this role, you must have a high school diploma and at least four years of customer services experience OR a bachelor’s degree.
To thrive in this role, you must be personable, compassionate, non-judgmental and supportive. The ideal candidate would possess excellent customer service skills, experience working with several different computer programs simultaneously, proficient typing skills with high accuracy and attention to detail.
Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant.
Individual(s) selected for this position may receive a higher rate based on a pay differential (e.g. shift, or time-of-service pay).
RECRUITMENT AREA: Accepting applications from all qualified applicants.
JOB DETAILS
The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.
CONTACT DETAILS
If you have questions or require any accommodations to participate in the application or interview process please contact:
FSD.Personnel@dss.mo.gov
The State of Missouri is an equal opportunity employer and is committed to developing and maintaining a talented workforce.
JOB SUMMARY
The Family Support Division (FSD), Child Support Office is seeking candidates to fill a Benefit Program Technician position. This position will be located in the Scotland County Child Support Office based at #1 Child Support Lane, Memphis, MO.
Responsibilities
As a Benefit Program Technician, you will serve Missouri citizens by assessing their child support needs during phone calls, in-person office visits and online inquiries. You may assist and guide them through services such as verifying paternity, establishing child support orders and enforcing and/or modifying both administrative and judicial orders.
We offer a six-month in-depth training program for all new employees with additional training as needed. This position has a consistent and structured work schedule while still allowing work/home life balance. This is a rewarding position with the opportunity to positively impact the lives of Missouri citizens and their families.
BASIC QUALIFICATIONS
To succeed in this role, you must have a high school diploma and at least four years of customer services experience OR a bachelor’s degree.
To thrive in this role, you must be personable, compassionate, non-judgmental and supportive. The ideal candidate would possess excellent customer service skills, experience working with several different computer programs simultaneously, proficient typing skills with high accuracy and attention to detail.
Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant.
Individual(s) selected for this position may receive a higher rate based on a pay differential (e.g. shift, or time-of-service pay).
RECRUITMENT AREA: Accepting applications from all qualified applicants.
JOB DETAILS
The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.
CONTACT DETAILS
If you have questions or require any accommodations to participate in the application or interview process please contact:
FSD.Personnel@dss.mo.gov
The State of Missouri is an equal opportunity employer and is committed to developing and maintaining a talented workforce.
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Mid Level Program Technician Jobs: Frequently Asked Questions
How do I get a mid level program technician job?
Position yourself around ownership, not just task completion. Highlight projects you led from start to finish, decisions you made without close supervision, and any process improvements you drove. Tailor your resume to show scope and impact rather than a list of duties. Applications that connect your existing experience to the specific program or technical area in the job posting consistently move further in the review process.
Which companies hire mid level program technicians?
Companies hiring mid level program technicians right now include State of Missouri, Amazon, and Boston Medical Center, based on current listings on Migrate Mate as of November 2026. At this level, hiring comes from both large organizations running structured programs at scale and mid-size employers looking for technicians who can operate with real autonomy.
Are there remote mid level program technician jobs?
Yes, though availability varies by specialty and employer. About 33% of mid level program technician openings are remote or hybrid as of November 2026, reflecting broader flexibility across the field. Roles tied to physical equipment, lab work, or government facilities tend to stay on-site, while program coordination and administrative-facing technician roles more often offer remote or hybrid arrangements.
How do I move up to a mid level program technician role?
Moving from entry level to mid level takes deliberate skill building and demonstrated ownership. Early-career technicians who advance fastest deepen expertise in one or two core technical areas, volunteer for projects that require them to manage timelines or coordinate across teams, and build a record of delivering measurable results. Consistently taking initiative beyond assigned duties and earning informal trust from supervisors signals readiness for mid level responsibilities.
Which industries hire the most mid level program technicians?
Mid Level program technician roles concentrate in Government & Public Sector, Manufacturing, and Healthcare & Medical Services, based on current listings on Migrate Mate as of November 2026. These sectors drive hiring at this level because they run complex, ongoing programs that require experienced technicians who can manage workflow, troubleshoot independently, and keep operations consistent without constant direction.