Department: Operations

Job Title:
Project Director

FLSA Status: Salaried, Exempt

Status:
Full-Time

Position Summary

Key Responsibilities

Estimating & Project oversight

• Through onsite inspections, digital images, sketches and documentation, develop detailed and accurate scopes of work in Xactimate.

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  Validate scopes of work with insurance adjusters, consultants, TPA's and property owners/managers to ensure project alignment before work is started.

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  Ensure all projects adhere to proper building codes, industry standards, guidelines, and safety protocols.

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  Collaborate with Project Managers to handoff jobs for production, create budgets, set schedules, and identify labor strategies.

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  Support Project Manager to resolve scope discrepancies and customer concerns; ensure project documentation.

Sales & Revenue

• Cultivate relationships with, and serve as the primary point of contact, for customers, insurance companies, and referral partners throughout the project; secure repeat business.

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  Achieve assigned revenue target by converting leads from opportunities into active projects through quick communication, timely estimating, follow-up, and negotiation.

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  Support sales teams with operational insights, client networking, trade events and industry associations.

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  Properly utilize Salesforce and ensure data integrity on leads, estimates, activities, project progress, and project assignment.

Financial Ownership

• Establish payment terms, manage draws, deductibles, progress billing, final billing, and expeditious collections; adhere to ATI standards.

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  Own the financial performance of the project including margin, budget and costs.

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  Review all supplements, change orders, and modifications to project scopes for accuracy and profitability impacts.

Other

• Respond to ATI team members and clients beyond standard work hours, for emergency response.

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  Perform work in an office, in the field, and jobsites: travel will be required.

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  All other duties as assigned.

Education and Experience:

• High school diploma or equivalent required: Bachelor's degree in business, management, construction management or related field is preferred.

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  3-5 years restoration or construction experience.

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  2-3 years experience as an Estimator or Project Manager with experience in water, fire, mold or reconstruction.

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  Experience handling commercial, industrial, or large-loss projects.

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  Familiarity with mitigation, environmental services, reconstruction, industry practices.

Preferred Certifications:

• IICRC Certifications (all levels)

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  Xactimate Certification

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  T&M Platforms

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  OSHA/Environmental Certifications

Competencies:

• Ethics & Integrity- Demonstrate high professional standards aligned with ATI core values.

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  Communication Excellence- Clear, direct, prompt and thorough communicator.

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  Estimating Proficiency- Competent estimating and analytical skills; working knowledge of Xactimate.

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  Detail Oriented- Maintain accuracy and thoroughness by tracking project details, documentation, and timelines of project.

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  Time Management- Effective in managing time, prioritization, and multi-tasking between active projects, new projects, and prospecting opportunities simultaneously.

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  Financial & Business Acumen- Strong understanding of project budgeting, margins, billing, collections, and driving revenue and profitability.

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  Relationship Management- Strong ability to build trust and foster relationships.

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  Customer Focused- Demonstrate compassion and empathy with impacted property owners.

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  Problem Solving- Use sound judgement to constructively resolve conflicts, identify solutions, and adapt to change.