Senior Level Reliability Technician Jobs
Senior level reliability technician jobs place experienced professionals at the center of equipment strategy, maintenance program ownership, and cross-functional teams that keep critical operations running. Most openings are on-site, with 47% offering remote or hybrid arrangements, concentrated in Technology & Software, Electronics & Hardware, and Manufacturing, with Plaid, NVIDIA, and MongoDB hiring at this level now.
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INTRODUCTION
At Sysdig, we believe cloud security isn't a compromise - it's a promise. From the start, our mission has been clear: to help organizations secure innovation in the cloud, the right way. We created Falco, the open standard for cloud threat detection, and continue to lead the cloud security market with runtime insights, open innovation, and agentic AI. Creators of technology trusted by over 60% of the Fortune 500, Sysdig gives teams the real-time clarity to move fast and defend what matters most. Culture matters here. We believe diversity fuels stronger ideas, and open dialogue drives sharper decisions. Recognized as a Best Place to Work and one of Deloitte's fastest-growing companies for the past 5 years, we're here to raise the standard for what cloud security and workplace culture should be. If you have the passion to dig deeper, the desire to challenge convention, and the curiosity to build something better, Sysdig is the right place for you.
ROLE AND RESPONSIBILITIES
* Act as the senior technical owner for the most complex, high-severity, and strategically important customer issues.
* Diagnose difficult problems across cloud infrastructure, Kubernetes, Linux, networking, identity and access management, observability, integrations, and distributed systems.
* Establish and improve standards for troubleshooting, escalation quality, incident readiness, case ownership, and technical documentation.
* Build automation, diagnostics, runbooks, and other operational mechanisms that reduce repeat escalations and improve time to resolution.
* Coach and mentor CREs through complex case reviews, incident retrospectives, technical training, and day-to-day technical guidance.
* Develop reusable technical content and enablement that increases the independence and effectiveness of the broader CRE and Support organizations.
* Work closely with Escalation Management and account teams on high-touch customers and customer-impacting reliability risks.
* Participate in the CRE on-call rotation and provide technical leadership during critical incidents.
* Communicate clearly with engineers, executives, customer technical teams, and other stakeholders, adapting the level of detail to the audience.
BASIC QUALIFICATIONS
* 7+ years experience in technical support, customer reliability engineering, site reliability engineering, solutions architecture, or a related production engineering discipline.
* Expert-level experience with Kubernetes and Linux in production environments.
* Hands-on experience troubleshooting and operating workloads across one or more major public cloud platforms, such as AWS, Azure, or GCP.
* Proficiency in at least one scripting or programming language, such as Python, Bash, or Go, with a track record of using automation to improve operational outcomes.
* Demonstrated experience leading complex incidents, technical escalations, problem management, or post-incident improvement efforts.
* A track record of converting individual customer problems into scalable improvements, such as product changes, automation, standards, or enablement.
* Strong written and verbal communication skills, including the ability to explain complex technical issues clearly to both technical and non-technical audiences.
* Experience working with enterprise customers in complex, hybrid-cloud, multi-cloud, regulated, or highly integrated environments.
* Ability to balance urgent customer needs with durable technical solutions and long-term reliability goals.
PREFERRED QUALIFICATIONS
* Work with a technically strong team focused on delivering measurable value to customers.
* Help shape how a growing cloud security company operates at enterprise scale.
* Collaborate with globally distributed teams across Customer Reliability, Support, Product, Engineering, and SRE.
* Contribute to open source technologies that are widely used by cloud-native teams.
* Work in an environment that values diverse perspectives, open dialogue, and continuous learning.
COMPENSATION
* Extra days off to prioritize your well-being
* 401(k) Retirement Savings Plan with a 3% company match
* Maternity and Parental Leave
* Mental health support for you and your family through the Modern Health app
* Full health benefits package for you and your family
The U.S. annual salary range for this full-time position is between 125,000 and 156,200 USD/year. Actual offers may be higher or lower than this range based on a variety of factors, including your work location, job-related experience and education.
We would love for you to join us! Please reach out even if your experience doesn't perfectly match the job description. We can always explore other options after starting the conversation. Your background and passion will set you apart, especially if your career path is different. Sysdig values a diverse workplace and encourages women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
Sysdig is an equal-opportunity employer. Sysdig does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, or any other legally protected status.
Sysdig may use responsible AI tools in connection with its recruitment and hiring efforts. These tools may be used to help Sysdig identify and shortlist talent for current and future job postings. You can opt-out of this practice at any time by [email protected]. To learn more about how this works and your rights, please see the Sysdig Global Applicant and Employee Privacy Notice: https://cdn.prod.website-files.com/681a1c8e5b6ebfc0f8529533/683d7a57fc05b32bae08c0f9_sysdig-global-employee-privacy-notice.pdf
INTRODUCTION
At Sysdig, we believe cloud security isn't a compromise - it's a promise. From the start, our mission has been clear: to help organizations secure innovation in the cloud, the right way. We created Falco, the open standard for cloud threat detection, and continue to lead the cloud security market with runtime insights, open innovation, and agentic AI. Creators of technology trusted by over 60% of the Fortune 500, Sysdig gives teams the real-time clarity to move fast and defend what matters most. Culture matters here. We believe diversity fuels stronger ideas, and open dialogue drives sharper decisions. Recognized as a Best Place to Work and one of Deloitte's fastest-growing companies for the past 5 years, we're here to raise the standard for what cloud security and workplace culture should be. If you have the passion to dig deeper, the desire to challenge convention, and the curiosity to build something better, Sysdig is the right place for you.
ROLE AND RESPONSIBILITIES
* Act as the senior technical owner for the most complex, high-severity, and strategically important customer issues.
* Diagnose difficult problems across cloud infrastructure, Kubernetes, Linux, networking, identity and access management, observability, integrations, and distributed systems.
* Establish and improve standards for troubleshooting, escalation quality, incident readiness, case ownership, and technical documentation.
* Build automation, diagnostics, runbooks, and other operational mechanisms that reduce repeat escalations and improve time to resolution.
* Coach and mentor CREs through complex case reviews, incident retrospectives, technical training, and day-to-day technical guidance.
* Develop reusable technical content and enablement that increases the independence and effectiveness of the broader CRE and Support organizations.
* Work closely with Escalation Management and account teams on high-touch customers and customer-impacting reliability risks.
* Participate in the CRE on-call rotation and provide technical leadership during critical incidents.
* Communicate clearly with engineers, executives, customer technical teams, and other stakeholders, adapting the level of detail to the audience.
BASIC QUALIFICATIONS
* 7+ years experience in technical support, customer reliability engineering, site reliability engineering, solutions architecture, or a related production engineering discipline.
* Expert-level experience with Kubernetes and Linux in production environments.
* Hands-on experience troubleshooting and operating workloads across one or more major public cloud platforms, such as AWS, Azure, or GCP.
* Proficiency in at least one scripting or programming language, such as Python, Bash, or Go, with a track record of using automation to improve operational outcomes.
* Demonstrated experience leading complex incidents, technical escalations, problem management, or post-incident improvement efforts.
* A track record of converting individual customer problems into scalable improvements, such as product changes, automation, standards, or enablement.
* Strong written and verbal communication skills, including the ability to explain complex technical issues clearly to both technical and non-technical audiences.
* Experience working with enterprise customers in complex, hybrid-cloud, multi-cloud, regulated, or highly integrated environments.
* Ability to balance urgent customer needs with durable technical solutions and long-term reliability goals.
PREFERRED QUALIFICATIONS
* Work with a technically strong team focused on delivering measurable value to customers.
* Help shape how a growing cloud security company operates at enterprise scale.
* Collaborate with globally distributed teams across Customer Reliability, Support, Product, Engineering, and SRE.
* Contribute to open source technologies that are widely used by cloud-native teams.
* Work in an environment that values diverse perspectives, open dialogue, and continuous learning.
COMPENSATION
* Extra days off to prioritize your well-being
* 401(k) Retirement Savings Plan with a 3% company match
* Maternity and Parental Leave
* Mental health support for you and your family through the Modern Health app
* Full health benefits package for you and your family
The U.S. annual salary range for this full-time position is between 125,000 and 156,200 USD/year. Actual offers may be higher or lower than this range based on a variety of factors, including your work location, job-related experience and education.
We would love for you to join us! Please reach out even if your experience doesn't perfectly match the job description. We can always explore other options after starting the conversation. Your background and passion will set you apart, especially if your career path is different. Sysdig values a diverse workplace and encourages women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
Sysdig is an equal-opportunity employer. Sysdig does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, or any other legally protected status.
Sysdig may use responsible AI tools in connection with its recruitment and hiring efforts. These tools may be used to help Sysdig identify and shortlist talent for current and future job postings. You can opt-out of this practice at any time by [email protected]. To learn more about how this works and your rights, please see the Sysdig Global Applicant and Employee Privacy Notice: https://cdn.prod.website-files.com/681a1c8e5b6ebfc0f8529533/683d7a57fc05b32bae08c0f9_sysdig-global-employee-privacy-notice.pdf
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Who's Hiring
Top Industries Hiring
- Technology & Software42
- Electronics & Hardware12
- Manufacturing11
- Banking & Financial Services6
- Chemicals & Materials5
Senior Level Reliability Technician Jobs: Frequently Asked Questions
How do I get a senior level reliability technician job?
Employers at this level look for candidates who have owned reliability programs end-to-end, not just executed tasks. Demonstrating that you've led root cause analysis investigations, developed predictive maintenance strategies, and mentored junior technicians sets you apart. Certifications such as Certified Reliability Leader or CMRP signal the technical credibility these roles require. Tailoring your application to show program-level impact, not just task completion, is what moves you forward.
Which companies hire senior level reliability technicians?
Companies hiring senior level reliability technicians right now include Plaid, NVIDIA, and MongoDB, based on current listings on Migrate Mate as of November 2026. At this level, hiring tends to come from asset-intensive organizations in manufacturing, energy, utilities, and chemical processing, where equipment uptime is directly tied to production output and safety outcomes.
Are there remote senior level reliability technician jobs?
Yes, though most positions are on-site given the hands-on nature of reliability work. About 47% of senior level reliability technician openings are remote or hybrid as of November 2026, typically covering roles focused on reliability program development, data analysis, or multi-site consulting where physical presence at a single facility is not required every day.
What makes a reliability technician role senior level?
Senior level reliability technician roles are defined by program ownership rather than task execution. You are expected to design and lead predictive and preventive maintenance strategies, conduct complex failure analysis, set standards for the broader maintenance team, and mentor less experienced technicians. The scope extends beyond individual equipment to system-level reliability performance, and your decisions directly influence plant availability and safety.
Which industries hire the most senior level reliability technicians?
Senior Level reliability technician roles concentrate in Technology & Software, Electronics & Hardware, and Manufacturing, based on current listings on Migrate Mate as of November 2026. These sectors rely on continuous or high-throughput operations where unplanned downtime carries significant financial and safety consequences, making experienced reliability professionals essential to sustaining performance targets.