Remote Customer Solutions Engineer Jobs
Remote customer solutions engineer jobs are in active demand across the U.S., with remote-first firms and distributed software, fintech, and enterprise tech teams hiring for these roles year-round. Companies hiring remote customer solutions engineers right now include Fastly, Genesys, and ZS Associates. Find a role that fits below and apply directly.
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Showing 5 of 35+ Remote Customer Solutions Engineer jobs
EverCommerce (Nasdaq: EVCM) is a leading service commerce platform, providing vertically-tailored, integrated SaaS solutions that help more than 745,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Its modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. With its EverPro, EverHealth, and EverWell brands specializing in Home, Health, and Wellness service industries, EverCommerce provides end-to-end business management software, embedded payment acceptance, marketing technology, and customer experience applications. Learn more at EverCommerce.com.
We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: https://www.evercommerce.com/about-us/careers/
EverPro, a business within EverCommerce, provides software and solutions designed to help home and field service businesses run and grow their companies with greater efficiency and confidence. EverPro brings together purpose-built tools across key trades—including field service, remodeling and roofing, landscaping, and pest and lawn—so service professionals can manage operations, engage customers, and drive long-term growth.
Our solutions support the full lifecycle of running a service business, from scheduling and dispatching work, to estimating, invoicing, and payments, to customer communication, reputation management, and business insights. Together, these connected solutions help service pros win more jobs, save time, and build stronger, more resilient businesses.
We’re looking for a Marketing Manager, Lifecycle & Growth to join the EverPro Marketing team, supporting Invoice Simple.
In this role, you’ll be responsible for driving lifecycle-led business impact by designing, executing, and optimizing customer engagement initiatives that support activation, retention, feature adoption, and revenue growth. You’ll operate at the intersection of Lifecycle Marketing, Product, Product Marketing, Growth, and Data—translating business priorities and customer insights into experiences that meaningfully influence customer behavior.
This role is ideal for a marketer who thinks in customer journeys, applies data to decision-making, and wants ownership over initiatives that directly impact business outcomes in a Product-Led Growth (PLG) environment.
Responsibilities
Customer Lifecycle Strategy & Experience Direction
- Own lifecycle experience direction for assigned journeys, segments, or initiatives
- Define which customers experiences are for, what customer need or opportunity they address, and what behavior or outcome they are intended to influence
- Design end-to-end lifecycle experiences across email, push notifications, and in-app messaging
- Ensure lifecycle touchpoints work in concert with product experiences to support customer success and growth
Business Impact & Growth Contribution
- Translate business priorities into lifecycle initiatives that drive activation, retention, adoption, and monetization
- Develop clear hypotheses for how lifecycle initiatives will contribute to business goals
- Size expected impact directionally using assumptions, ranges, and customer economics
- Prioritize initiatives based on potential impact, customer value, and feasibility
Cross-Functional Collaboration
- Partner closely with Product, Product Marketing, Growth, Payments, and Data teams
- Collaborate with Product Marketing Managers to ensure lifecycle messaging reflects approved positioning and customer readiness
- Use customer insights and performance data to influence decisions and align stakeholders
- Escalate tradeoffs or conflicts when lifecycle initiatives have broader portfolio impact
Initiative Management & Execution
- Own execution of complex lifecycle and growth-related initiatives within assigned scope
- Coordinate timelines, dependencies, and handoffs across Marketing and partner teams
- Balance multiple initiatives while adapting to shifting business priorities
- Partner with marketing automation, creative, and analytics teams to bring experiences to life
Performance Analysis, Experimentation & Optimization
- Monitor lifecycle performance using shared measurement frameworks
- Design and run experiments to test new approaches and optimize outcomes
- Analyze results to identify drivers of success or underperformance
- Translate learnings into clear recommendations for iteration and scale
Collaboration & Thought Leadership
- Act as an informal advisor to peers on lifecycle best practices and customer engagement
- Share insights and learnings that improve cross-team effectiveness
- Contribute to continuous improvement of lifecycle and growth practices across Marketing
Skills and Experience needed for success in this role:
- 5–7+ years of experience in lifecycle marketing, growth marketing, or customer marketing roles
- Experience owning customer journeys tied to business outcomes, not just channel execution
- Strong analytical and quantitative skills, with experience using data to inform decisions
- Proven ability to collaborate cross-functionally and influence without direct authority
- Experience working in B2B or B2C SaaS or Product-Led Growth (PLG) environments
Nice to Have
- Bachelor’s degree in Marketing, Business, or a related field
- Experience working with marketing automation platforms such as Braze, Iterable, HubSpot, or similar
- Exposure to feature adoption, monetization, or payments-related initiatives
- Experience partnering closely with Product and Product Marketing teams
- Comfort with directional impact modeling or customer economics
Where: Remote, US
The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in the United States - if you’re close to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America.
Benefits and Perks
- Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid
- Day 1 access to a robust health and wellness benefits, including an annual wellness stipend
- 401k with up to a 4% match and immediate vesting
- Flexible and generous (FTO) time-off Employee Stock Purchase Program
-
Compensation: The target compensation range for this position is $65,000 – $80,000 USD per year in most US locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above.
EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!
EverCommerce uses approved artificial intelligence (“AI”) tools to support its business operations. Employees are encouraged to use authorized AI tools, when appropriate for their roles, to improve efficiency, quality, and innovation. All AI use must comply with company policies, including requirements concerning confidentiality, data security, intellectual property, accuracy, and human review. Employees remain responsible for reviewing and validating AI-assisted work.
EverCommerce (Nasdaq: EVCM) is a leading service commerce platform, providing vertically-tailored, integrated SaaS solutions that help more than 745,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Its modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. With its EverPro, EverHealth, and EverWell brands specializing in Home, Health, and Wellness service industries, EverCommerce provides end-to-end business management software, embedded payment acceptance, marketing technology, and customer experience applications. Learn more at EverCommerce.com.
We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: https://www.evercommerce.com/about-us/careers/
EverPro, a business within EverCommerce, provides software and solutions designed to help home and field service businesses run and grow their companies with greater efficiency and confidence. EverPro brings together purpose-built tools across key trades—including field service, remodeling and roofing, landscaping, and pest and lawn—so service professionals can manage operations, engage customers, and drive long-term growth.
Our solutions support the full lifecycle of running a service business, from scheduling and dispatching work, to estimating, invoicing, and payments, to customer communication, reputation management, and business insights. Together, these connected solutions help service pros win more jobs, save time, and build stronger, more resilient businesses.
We’re looking for a Marketing Manager, Lifecycle & Growth to join the EverPro Marketing team, supporting Invoice Simple.
In this role, you’ll be responsible for driving lifecycle-led business impact by designing, executing, and optimizing customer engagement initiatives that support activation, retention, feature adoption, and revenue growth. You’ll operate at the intersection of Lifecycle Marketing, Product, Product Marketing, Growth, and Data—translating business priorities and customer insights into experiences that meaningfully influence customer behavior.
This role is ideal for a marketer who thinks in customer journeys, applies data to decision-making, and wants ownership over initiatives that directly impact business outcomes in a Product-Led Growth (PLG) environment.
Responsibilities
Customer Lifecycle Strategy & Experience Direction
- Own lifecycle experience direction for assigned journeys, segments, or initiatives
- Define which customers experiences are for, what customer need or opportunity they address, and what behavior or outcome they are intended to influence
- Design end-to-end lifecycle experiences across email, push notifications, and in-app messaging
- Ensure lifecycle touchpoints work in concert with product experiences to support customer success and growth
Business Impact & Growth Contribution
- Translate business priorities into lifecycle initiatives that drive activation, retention, adoption, and monetization
- Develop clear hypotheses for how lifecycle initiatives will contribute to business goals
- Size expected impact directionally using assumptions, ranges, and customer economics
- Prioritize initiatives based on potential impact, customer value, and feasibility
Cross-Functional Collaboration
- Partner closely with Product, Product Marketing, Growth, Payments, and Data teams
- Collaborate with Product Marketing Managers to ensure lifecycle messaging reflects approved positioning and customer readiness
- Use customer insights and performance data to influence decisions and align stakeholders
- Escalate tradeoffs or conflicts when lifecycle initiatives have broader portfolio impact
Initiative Management & Execution
- Own execution of complex lifecycle and growth-related initiatives within assigned scope
- Coordinate timelines, dependencies, and handoffs across Marketing and partner teams
- Balance multiple initiatives while adapting to shifting business priorities
- Partner with marketing automation, creative, and analytics teams to bring experiences to life
Performance Analysis, Experimentation & Optimization
- Monitor lifecycle performance using shared measurement frameworks
- Design and run experiments to test new approaches and optimize outcomes
- Analyze results to identify drivers of success or underperformance
- Translate learnings into clear recommendations for iteration and scale
Collaboration & Thought Leadership
- Act as an informal advisor to peers on lifecycle best practices and customer engagement
- Share insights and learnings that improve cross-team effectiveness
- Contribute to continuous improvement of lifecycle and growth practices across Marketing
Skills and Experience needed for success in this role:
- 5–7+ years of experience in lifecycle marketing, growth marketing, or customer marketing roles
- Experience owning customer journeys tied to business outcomes, not just channel execution
- Strong analytical and quantitative skills, with experience using data to inform decisions
- Proven ability to collaborate cross-functionally and influence without direct authority
- Experience working in B2B or B2C SaaS or Product-Led Growth (PLG) environments
Nice to Have
- Bachelor’s degree in Marketing, Business, or a related field
- Experience working with marketing automation platforms such as Braze, Iterable, HubSpot, or similar
- Exposure to feature adoption, monetization, or payments-related initiatives
- Experience partnering closely with Product and Product Marketing teams
- Comfort with directional impact modeling or customer economics
Where: Remote, US
The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in the United States - if you’re close to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America.
Benefits and Perks
- Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid
- Day 1 access to a robust health and wellness benefits, including an annual wellness stipend
- 401k with up to a 4% match and immediate vesting
- Flexible and generous (FTO) time-off Employee Stock Purchase Program
-
Compensation: The target compensation range for this position is $65,000 – $80,000 USD per year in most US locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above.
EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!
EverCommerce uses approved artificial intelligence (“AI”) tools to support its business operations. Employees are encouraged to use authorized AI tools, when appropriate for their roles, to improve efficiency, quality, and innovation. All AI use must comply with company policies, including requirements concerning confidentiality, data security, intellectual property, accuracy, and human review. Employees remain responsible for reviewing and validating AI-assisted work.
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Find JobsRemote Customer Solutions Engineer Job Market
Who's Hiring
Top Industries Hiring
- Technology & Software10
- Cybersecurity7
- Fintech1
- Marketing & Advertising1
What Employers Look For
The qualifications that appear most often in remote customer solutions engineer jobs.
- Bachelor's degree in computer science, engineering, or a related technical field
- Hands-on experience delivering technical product demos to enterprise or mid-market prospects
- Proficiency with APIs, cloud platforms such as AWS, Azure, or GCP, and integration workflows
- Strong verbal communication skills for translating complex technical concepts to non-technical buyers
- Experience building and presenting proof-of-concept solutions within a sales or pre-sales environment
- Familiarity with CRM tools and sales cycle processes, including discovery, evaluation, and close stages
Tips for Your Remote Customer Solutions Engineer Job Search
Apply early to remote roles that fit
Migrate Mate lists remote customer solutions engineer openings from across the U.S. in one place, so you can find roles that match your skills and apply directly. New listings appear regularly, and applying early keeps you ahead of the competition.
Show your async communication skills upfront
Remote customer solutions engineer hiring managers look for candidates who can explain complex technical issues clearly in writing. Include examples in your resume or cover letter of times you resolved customer problems through written documentation, email threads, or recorded walkthroughs.
Target remote-first companies in your search
Remote-first SaaS and enterprise software companies have mature processes for onboarding and managing remote customer solutions engineers. Prioritizing these employers means you are less likely to be a remote exception on an otherwise in-office team, which affects day-to-day collaboration and career visibility.
Prepare your remote demo setup before interviews
Remote customer solutions engineer interviews often include live technical demos or scenario walkthroughs over video. Practice running clean, professional demos using your actual home setup, including your audio, screen sharing, and any tools like Zoom, Loom, or product sandbox environments.
Remote Customer Solutions Engineer Jobs: Frequently Asked Questions
How do I get a remote customer solutions engineer job?
Target companies that are fully remote or run distributed customer-facing teams, as they are most likely to hire customer solutions engineers remotely. Remote employers screen heavily for async communication skills, self-direction, and the ability to run technical demos or troubleshooting sessions over video without hands-on support. Demonstrating proficiency with tools like Slack, Notion, and cloud-based CRM platforms gives you a clear edge in the hiring process.
Which companies hire remote customer solutions engineers?
Companies hiring remote customer solutions engineers right now include Fastly, Genesys, and ZS Associates, based on current remote listings on Migrate Mate as of November 2026. Remote roles in this field concentrate at remote-first SaaS companies, distributed enterprise software vendors, and fintech platforms that need technical customer support delivered entirely online.
Can you get a remote customer solutions engineer job with no experience?
Yes, but remote entry-level customer solutions engineer roles are competitive because employers expect you to troubleshoot and communicate solutions independently from day one. Early-career candidates do best targeting remote-first startups, where structured onboarding is common. Showing a portfolio of technical projects, documented problem-solving writeups, or relevant certifications can substitute for direct job experience and open doors.
Do you need a degree for remote customer solutions engineer jobs?
Not always. Remote employers in this role prioritize demonstrated technical ability and communication skills over formal credentials. Hiring teams look closely at hands-on experience with the relevant tech stack, a history of resolving complex customer problems, and certifications in platforms like Salesforce, AWS, or similar tools. A degree helps but rarely overrides a strong skills-based portfolio for remote candidates.
Which industries hire the most remote customer solutions engineers?
The sectors hiring the most remote customer solutions engineers are Technology & Software, Cybersecurity, and Fintech, based on current remote listings on Migrate Mate as of November 2026. These industries rely on distributed customer success and technical support teams that operate across time zones, making remote customer solutions engineers a natural fit for their delivery model.
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