Customer Solutions Engineer Jobs
Customer Solutions Engineer jobs are open across SaaS, cloud infrastructure, cybersecurity, and fintech, from associate to principal level, with specializations in pre-sales engineering, technical account management, and API integrations. Find a role that fits from the openings below and apply directly.
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INTRODUCTION
The application window will be open until at least June 22, 2026. This opportunity will remain online based on business needs which may be before or after the specified date. Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Sunnyvale, CA, USA; Atlanta, GA, USA; Boulder, CO, USA.
ABOUT THE JOB
In gTech Users and Products (gUP), our mission is to advocate for Google’s users by creating helpful and trusted experiences across the product ecosystem. We achieve this by meeting partners and consumers where they are with support and help, representing their needs with our product partners and proposing fixes and features that elevate their engagement with Google's diverse product ecosystem. Additionally, we provide a range of product services that ensure our products are optimized for every user, no matter where they are in the world (e.g., localization, digitization, partner integration, and more). Our team works with retail partnerships to achieve ambitious plans to grow the value merchants and users get from Google, while ensuring high data quality. We closely collaborate with Engineering and Product teams to develop and improve Google’s products and tools. We are advocates of the customer and partner experience, advocating for features and offering product and tools improvements backed by data-driven insights. Individual pay is determined by factors including job-related skills, experience, and relevant education or training. US: $127000 - $183000 (USD) + 15% bonus target + bonus + equity + benefits.
MINIMUM QUALIFICATIONS
- Bachelor’s degree in Engineering, Computer Science, a related field, or equivalent practical experience.
- 3 years of experience working with client-side web technologies (e.g., HTML, CSS, JavaScript, or HTTP).
- 3 years of experience coding with one or more programming languages (e.g., Java, C/C++, Python).
- Experience troubleshooting technical issues for internal/external partners or customers.
PREFERRED QUALIFICATIONS
- Master’s degree in Engineering, Computer Science, Business, or a related field.
- Experience in an analytical role such as business intelligence, data analytics, or statistics.
- Experience working with database technologies (e.g., SQL, NoSQL).
- Experience with cloud technologies such as architecting, developing, or maintaining cloud solutions in virtualized environments or cloud data engineering.
- Experience using machine learning and building solutions.
- Experience working with systems (e.g., Linux, Unix).
Responsibilities
- Ensure successful partner integrations by providing high-touch expertise, documentation, troubleshooting, and support within defined Service-level agreement (SLAs).
- Partner with Product Managers and Partner Operations Managers to define, prioritize, and advocate for new features that improve performance.
- Perform comprehensive implementation reviews and ensure prompt, proper resolution of all partner technical challenges.
- Develop technical tools and documentation with Engineering to expedite onboarding and enhance operational scaling.
- Deliver partner feedback to cross-functional teams and leverage data and technology to optimize new business opportunities.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
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Find JobsCustomer Solutions Engineer Job Market
A snapshot from current openings nationwide, updated as new roles post.
Who's Hiring
- Google77

- Fastly28

- Salesforce24

- Databricks21

- Okta17

Top Industries Hiring
- Technology & Software663
- Manufacturing55
- Electronics & Hardware42
- Cybersecurity41
- Consulting & Professional Services33
What Employers Look For
The qualifications that appear most often in customer solutions engineer jobs.
- Bachelor's degree in computer science, engineering, or a related technical field
- Hands-on experience delivering technical product demos to enterprise or mid-market prospects
- Proficiency with APIs, cloud platforms such as AWS, Azure, or GCP, and integration workflows
- Strong verbal communication skills for translating complex technical concepts to non-technical buyers
- Experience building and presenting proof-of-concept solutions within a sales or pre-sales environment
- Familiarity with CRM tools and sales cycle processes, including discovery, evaluation, and close stages
Tips for Your Customer Solutions Engineer Job Search
Tailor your resume to the sales cycle
Customer solutions engineers sit at the intersection of sales and engineering, so your resume needs to show both. Quantify technical wins alongside revenue outcomes: deals closed, proof-of-concept success rates, and products expanded after your demos.
Highlight specific platforms you have demoed
Hiring managers scan for the tools you can demo on day one. List the platforms, APIs, or cloud services you have presented to prospects or walked through in technical evaluations, not just tools you have used internally.
Apply early to roles that fit
Migrate Mate lists customer solutions engineer openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Filter by product complexity not just industry
A solutions engineer role at a developer-tooling company demands different depth than one at an enterprise CRM vendor. When targeting openings, read the tech stack in the job description and match it against your strongest hands-on experience before applying.
Prepare a structured discovery call walkthrough
Many customer solutions engineer interviews include a live demo or mock discovery call. Practice walking an interviewer through a needs assessment and a tailored product demonstration, ending with a clear recommendation, the way you would in a real sales cycle.
Negotiate using total compensation not just base
Customer solutions engineer offers often include variable pay tied to sales quotas. When you receive an offer, ask for the on-target earnings breakdown, quota attainment rates from the prior year, and how the commission structure is applied before accepting.
Customer Solutions Engineer Jobs: Frequently Asked Questions
Which companies are hiring the most customer solutions engineers?
The companies hiring the most customer solutions engineers right now include Google, Fastly, and Salesforce, with the largest share of openings in California, New York, and Texas, based on current listings on Migrate Mate as of June 2026. Demand is concentrated at SaaS and cloud infrastructure vendors scaling their pre-sales teams.
How many customer solutions engineer jobs are remote?
About 46% of customer solutions engineer openings are fully remote or hybrid as of June 2026, reflecting the role's compatibility with video-based demos and distributed sales teams. Pre-sales and technical account management specializations tend to offer the highest share of remote-eligible positions, while roles requiring on-site enterprise deployments are more likely to require in-person presence.
How do you become a customer solutions engineer?
Start with a technical foundation in software engineering, systems administration, or a related field, either through a degree or demonstrable hands-on experience. Move into a role with customer-facing exposure, such as technical support or implementation, then build skills in product demonstrations and discovery conversations. Developing comfort in sales environments and learning to communicate technical concepts to non-technical stakeholders is what separates strong candidates.
Can you get a customer solutions engineer job with little experience?
Yes, entry-level customer solutions engineer roles exist, particularly at growth-stage SaaS companies that prioritize technical aptitude and communication ability over years of experience. Build a portfolio of sample demos using publicly available tools or sandbox environments, contribute to open-source projects that show technical depth, and target associate or junior solutions engineer titles as your starting point.
What does the customer solutions engineer interview process look like?
The process typically includes an initial recruiter screen, a technical interview covering your knowledge of relevant platforms and integration patterns, and a mock demo or proof-of-concept presentation to a panel that often includes a sales manager and a senior engineer. Some companies add a written take-home case study where you scope a solution for a fictional prospect before the final round.
Where can I find and apply to customer solutions engineer jobs?
You can find and apply to customer solutions engineer jobs on Migrate Mate, which lists current openings from across the United States. Find roles that match your experience and specialization, then apply directly to each listing from the page.
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