Customer Solutions Engineer Jobs in Seattle, WA
Customer Solutions Engineer jobs in Seattle are in strong demand, with openings concentrated in South Lake Union, the Eastside corridor around Bellevue and Redmond, and the Denny Triangle across cloud infrastructure, enterprise software, and cybersecurity. Employers hiring right now include Amazon Web Services, Amazon, and OpenAI. Find a role that fits below and apply directly.
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DESCRIPTION
AWS Emerging Talent Program – Customer Solutions Manager intern.
The Emerging Talent (ET) program within AWS Industries and Strategic Accounts develops the next generation of AWS Customer Solutions Managers (CSM). We prepare talented individuals to work with AWS's most influential and strategic customers, helping them transform their businesses on the AWS Cloud.
Program Overview:
Our program offers a 3-month mentorship where you will:
- Learn how to drive technical solutions on the AWS Cloud in collaboration with the AWS Solution Architect team
- Understand how to engage with customers and deliver value from the AWS engagement and build the trust of our customers
- Develop skills to lead customer engagements and drive technical and business strategy discussions
- Work alongside experienced professionals who will guide your development
- Work on AWS Services and AWS AI Tools to enhance your skills.
Location Details: Seattle, WA
Start Date Details: This is a cohort-based program where everyone is required to start on the same day. The start date is tentatively set for June 21st, 2027.
What You'll Do:
As part of your internship, you may:
- Engage directly on actual business challenges
- Gain hands-on experience building on the AWS cloud
- Apply AWS services and architectural best practices in real-world scenarios
- Develop technical and business acumen through working backwards from actual customer problems
- Work with mentors to build and implement solutions for actual business needs
- Prepare for a role advising AWS's most strategic and influential customers through practical experience
What Sets Our Program Apart:
Unlike other development programs that focus primarily on classroom training, our internship program provides:
- Immediate hands-on experience involving real customer needs
- Direct engagement opportunities throughout your development
- Practical application of your skills in actual business environments
- Real-world problem solving
Key job responsibilities
- Create solutions that address customer business problems and accelerate the adoption of AWS services
- Interface with customer stakeholders, including developers and team leads
- Drive effective feedback gathering from customers, distill and translate feedback into clear business and technical requirements for product and engineering teams
- Drive business outcomes through technology adoption
- Advise customers on cloud strategy, digital transformation, or Gen AI/Agentic strategy
A day in the life
Are you passionate about driving innovation towards a technology you believe in and want to build? Join this session to explore the role of a Customer Solutions Manager (CSM) . As CSMs at AWS, we embrace our differences and truly believe everyone has a unique skill set that can help build the future of technology for our customers. Come join me to learn how you can become a builder.
About the team
The Emerging Talent team within AWS Industries and Strategic Accounts develops the next generation of field-ready talent (Solutions Architects, Customer Solutions Managers, and sales professionals) who work with some of the largest, most influential customers across a variety of industries. We take a cohort-based approach to talent development and provide new builders the resources (education, mentorship, job shadow opportunities) to thrive in a customer-facing role.
BASIC QUALIFICATIONS
- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby
- Experience with two or more of the following: networking fundamentals, security, storage or databases (relational or NoSQL), operating systems (Unix, Linux, and/or Windows)
- Experience developing and delivering presentations to large and diverse audiences
- Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients
- Technical depth in one or more areas: cloud migrations, application modernization, data & analytics, infrastructure optimization, security & compliance, or AI/ML/Gen AI/Agentic
- Strong written and verbal communication skills with the ability to translate complex technical concepts into executive-level narratives
- Familiarity with Generative AI / Agentic AI concepts with the ability to facilitate strategic conversations on GenAI use cases, adoption frameworks, and business impact
- Experience managing a portfolio of complex, high-value workloads across industry verticals
- Currently in the process of obtaining, a bachelor's degree or above in computer science, computer engineering, or related technical field with a conferral date between December 2027 and September 2028
- Must be 18 or older
PREFERRED QUALIFICATIONS
- Experience implementing a cloud-based technology solution in a school project or while working for a company
- Track record of building trusted advisor relationships with external customers, resulting in measurable business outcomes (revenue growth, workload expansion, executive sponsorship)
- AWS Associate-level certification(s) or above.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The starting pay for this position is listed below. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
Seattle, WA, USA - 103,275.00 USD Annually
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Find JobsCustomer Solutions Engineer Job Market in Seattle
Who's Hiring
- Amazon Web Services10

- Amazon7

- OpenAI1

- TikTok1

Top Industries Hiring
- Technology & Software
- Distribution & Wholesale
Customer Solutions Engineer Jobs in Seattle: Frequently Asked Questions
How do I get a customer solutions engineer job in Seattle?
The strongest path into a customer solutions engineer role in Seattle is through the city's dense cloud and enterprise software sector, where companies in South Lake Union and the Eastside hire heavily for technical pre-sales and post-sales support. Candidates who combine hands-on product knowledge with clear communication skills stand out. Familiarity with cloud platforms, APIs, or SaaS architecture gives you a concrete edge over generalist applicants in this market.
Which companies hire customer solutions engineers in Seattle?
Companies currently hiring customer solutions engineers in Seattle include Amazon Web Services, Amazon, and OpenAI, per current listings on Migrate Mate as of September 2026. Seattle's employer mix skews heavily toward large technology platforms, cloud providers, and B2B software companies, with a growing cluster of cybersecurity and data infrastructure firms in Bellevue and Redmond adding consistent demand.
Are there remote customer solutions engineer jobs in Seattle?
Yes, though availability depends on the role: customer solutions engineering often requires client-facing demos, onsite implementations, or hands-on product support, which limits fully remote options. About 50% of customer solutions engineer openings tied to Seattle are remote or hybrid as of September 2026, with hybrid arrangements most common. The most remote-friendly portions of the role tend to be discovery calls, technical documentation, and post-implementation support.
How can I get a customer solutions engineer job in Seattle with little or no experience?
The most realistic entry path in Seattle is through a technical support or associate sales engineer role at one of the city's mid-size SaaS companies in South Lake Union or the Eastside, where teams are more likely to develop junior talent than large enterprise firms. Bootcamp graduates and candidates with certifications in cloud platforms have had success landing these bridge roles. Building a portfolio of product demos or API integrations specific to tools common in Seattle's software ecosystem helps differentiate an early-career candidate.
Which industries hire the most customer solutions engineers in Seattle?
Seattle customer solutions engineer roles concentrate in Technology & Software and Distribution & Wholesale, based on current listings on Migrate Mate as of September 2026. Seattle's position as a hub for cloud computing, enterprise software, and cybersecurity means those sectors generate consistent, year-round openings rather than seasonal or project-driven demand.
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