Remote Desktop Administrator Jobs
Remote Desktop Administrator jobs are open across the U.S. in sectors like managed services, healthcare IT, financial services, and enterprise software, at remote-first companies and distributed enterprise teams ranging from entry-level support roles to senior systems administrators. Employers hiring remotely right now include Coos County Family Health Services, QuadCode, and Unify CX. Find a role that fits below and apply directly.
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Showing 5 of 16+ Remote Desktop Administrator jobs
Join the Leader in Dealership IT
Helion Technologies is the nation’s largest and fastest-growing IT Managed Services Provider dedicated exclusively to the automotive, heavy-truck, and RV dealership industry. For over 20 years, we’ve set the standard for dealership IT—delivering superior support, secure infrastructure, and innovative solutions that keep our clients running at full speed.
Today, our team of 100+ skilled technicians supports over 35,000 end users across nearly 40 states, making Helion the industry’s go-to partner for technology, cybersecurity, and compliance. We’re not just growing — we’re shaping the future of dealership IT.
Work From Anywhere, Grow Everywhere
At Helion, you’ll be part of a high-performing team that values expertise, collaboration, and continuous learning — all while enjoying the flexibility of working from home.
Why You’ll Love Working Here
We invest in our people with:
- Work From Home for most positions
- Paid certification training materials & exam reimbursement
- 100% company-paid medical premiums (individual coverage) + company-funded HRA
- Dental & Vision Insurance
- Paid Time Off, Paid Holidays, and Paid Maternity/Paternity Leave
- 401(k) with company match
- Company-paid Life & Long-Term Disability insurance
- Supplemental life & short-term disability options
…and more!
If you want to work with a growing, industry-dominant company that supports both your career and your well-being—while giving you the flexibility to work from the comfort of your home—Helion Technologies is where you belong.
Visit Helion.jobs to learn more today!
Position Overview:
Helion is actively recruiting a new Desktop Support Analyst (DSA) for our Tier 1 team. When working from home (WFH), the DSA is the initial point of contact for all incoming support inquiries and responsible for triaging, troubleshooting, and resolving all tier 1 related issues. DSA’s carefully document each step of the troubleshooting process in Helion’s ticketing system, Autotask, all while offering swift, courteous support to Helion’s client base. DSA’s on average manage 5-7 tickets in their queue and receive 16-18 calls a day. Helion’s Desktop Support department is the largest and first line of defense for incoming client issues. The department works in a cohesive manner to ensure clients' issues are resolved quickly and hold times are kept minimal for end users.
Skills & Qualifications
- Knowledge of computer software, operating systems, hardware, and networking.
- Experience with software as a service (SaaS) and other software hosting protocols.
- Excellent verbal and written communication skills.
- Good problem-solving and critical-thinking skills.
- Able to work in a team as well as independently.
- Ability to prioritize tasks effectively in a fast-paced environment.
- Experienced in providing professional and courteous customer service.
- Fosters a highly collaborative environment where employees are encouraged to become versatile and well-rounded technicians.
- Possesses a strong team mentality.
- Helps remote users including all application support and configuring VPN access.
- Maintains user accounts utilizing Active Directory and Microsoft 365 including password resets, licensing assignment, shared folder access, and permission assignment to network printers.
- Installs, configures, and troubleshoots computer hardware, operating systems, and Software including Hard drive, SSD, Ram, Windows 10-11, Adobe, and Dealer Management Systems (DMS).
- Resolves network connectivity issues related to DNS, DHCP, Web Browsers, and DMS.
- Performs Troubleshooting related to a variety of printer functions including scan to email, scan to file, and specialty printing (check printers, impact printing, and form printing using DMS software).
Certification, Education & Work Experience Requirements:
- CompTIA A+ or equivalent certifications.
- Associates Degree in Information Technology or related subject.
- 1-3 years of experience working as a Support Technician or similar role at a Managed Services Provider (preferred).
Job Type: Full-time
Pay: $19.00 - $24.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Retirement plan
- Vision insurance
Experience:
- Azure/AD: 1 year (Preferred)
- O365: 1 year (Preferred)
Work Location: Remote
Join the Leader in Dealership IT
Helion Technologies is the nation’s largest and fastest-growing IT Managed Services Provider dedicated exclusively to the automotive, heavy-truck, and RV dealership industry. For over 20 years, we’ve set the standard for dealership IT—delivering superior support, secure infrastructure, and innovative solutions that keep our clients running at full speed.
Today, our team of 100+ skilled technicians supports over 35,000 end users across nearly 40 states, making Helion the industry’s go-to partner for technology, cybersecurity, and compliance. We’re not just growing — we’re shaping the future of dealership IT.
Work From Anywhere, Grow Everywhere
At Helion, you’ll be part of a high-performing team that values expertise, collaboration, and continuous learning — all while enjoying the flexibility of working from home.
Why You’ll Love Working Here
We invest in our people with:
- Work From Home for most positions
- Paid certification training materials & exam reimbursement
- 100% company-paid medical premiums (individual coverage) + company-funded HRA
- Dental & Vision Insurance
- Paid Time Off, Paid Holidays, and Paid Maternity/Paternity Leave
- 401(k) with company match
- Company-paid Life & Long-Term Disability insurance
- Supplemental life & short-term disability options
…and more!
If you want to work with a growing, industry-dominant company that supports both your career and your well-being—while giving you the flexibility to work from the comfort of your home—Helion Technologies is where you belong.
Visit Helion.jobs to learn more today!
Position Overview:
Helion is actively recruiting a new Desktop Support Analyst (DSA) for our Tier 1 team. When working from home (WFH), the DSA is the initial point of contact for all incoming support inquiries and responsible for triaging, troubleshooting, and resolving all tier 1 related issues. DSA’s carefully document each step of the troubleshooting process in Helion’s ticketing system, Autotask, all while offering swift, courteous support to Helion’s client base. DSA’s on average manage 5-7 tickets in their queue and receive 16-18 calls a day. Helion’s Desktop Support department is the largest and first line of defense for incoming client issues. The department works in a cohesive manner to ensure clients' issues are resolved quickly and hold times are kept minimal for end users.
Skills & Qualifications
- Knowledge of computer software, operating systems, hardware, and networking.
- Experience with software as a service (SaaS) and other software hosting protocols.
- Excellent verbal and written communication skills.
- Good problem-solving and critical-thinking skills.
- Able to work in a team as well as independently.
- Ability to prioritize tasks effectively in a fast-paced environment.
- Experienced in providing professional and courteous customer service.
- Fosters a highly collaborative environment where employees are encouraged to become versatile and well-rounded technicians.
- Possesses a strong team mentality.
- Helps remote users including all application support and configuring VPN access.
- Maintains user accounts utilizing Active Directory and Microsoft 365 including password resets, licensing assignment, shared folder access, and permission assignment to network printers.
- Installs, configures, and troubleshoots computer hardware, operating systems, and Software including Hard drive, SSD, Ram, Windows 10-11, Adobe, and Dealer Management Systems (DMS).
- Resolves network connectivity issues related to DNS, DHCP, Web Browsers, and DMS.
- Performs Troubleshooting related to a variety of printer functions including scan to email, scan to file, and specialty printing (check printers, impact printing, and form printing using DMS software).
Certification, Education & Work Experience Requirements:
- CompTIA A+ or equivalent certifications.
- Associates Degree in Information Technology or related subject.
- 1-3 years of experience working as a Support Technician or similar role at a Managed Services Provider (preferred).
Job Type: Full-time
Pay: $19.00 - $24.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Retirement plan
- Vision insurance
Experience:
- Azure/AD: 1 year (Preferred)
- O365: 1 year (Preferred)
Work Location: Remote
See All 16 Remote Desktop Administrator Jobs
Find roles that match your experience and apply in just a few clicks.
Find JobsRemote Desktop Administrator Job Market
Who's Hiring
Top Industries Hiring
- Technology & Software
- Healthcare & Medical Services
What Employers Look For
The qualifications that appear most often in remote desktop administrator jobs.
- Experience supporting Windows 10/11 endpoints in a corporate or institutional environment
- Proficiency with Active Directory user and group management
- Hands-on experience with Microsoft 365 administration and license management
- Familiarity with endpoint management tools such as SCCM, Intune, or similar platforms
- CompTIA A+ certification or equivalent vendor certification preferred or required
- Associate or bachelor's degree in information technology, computer science, or a related field
Tips for Your Remote Desktop Administrator Job Search
Apply early to remote roles that fit
Migrate Mate lists remote desktop administrator openings from across the U.S. in one place so you can find roles that match your skills and apply directly. Remote postings at established companies fill fast, so applying within the first few days gives you a real advantage.
Show remote support tools on your resume
List the RMM platforms, endpoint management tools, and remote desktop software you've used by name, such as ConnectWise, NinjaRMM, or Microsoft Intune. Remote employers filter for these quickly and candidates who name specific tools move further in the process.
Document your async communication style
Remote desktop administrator roles require you to explain technical fixes clearly in writing, since you can't walk over to a user's desk. Include examples in your resume or cover letter of how you've communicated troubleshooting steps, escalations, or ticket resolutions to non-technical users in writing.
Build a home lab to close experience gaps
Hiring managers for remote roles value candidates who self-direct their learning. A documented home lab running virtual machines, Active Directory, or endpoint management scenarios shows initiative and gives you concrete examples to reference in interviews and on your resume.
Remote Desktop Administrator Jobs: Frequently Asked Questions
How do I get a remote desktop administrator job?
Target companies with distributed workforces, managed service providers, and remote-first SaaS firms, since these employers are built around supporting users they never meet in person. Remote hiring managers screen for self-direction, clear written communication, and comfort with remote support tools like RMM platforms, endpoint management software, and ticketing systems. Candidates who document their troubleshooting process well and can demonstrate async collaboration tend to stand out most.
Which companies hire remote desktop administrators?
Companies hiring remote desktop administrators right now include Coos County Family Health Services, QuadCode, and Unify CX, based on current remote listings on Migrate Mate as of November 2026. Remote openings for this role are most common at managed service providers, distributed enterprise organizations, and remote-first technology companies with large end-user environments to support.
Can you get a remote desktop administrator job with no experience?
Yes, but remote entry-level desktop administrator roles are harder to land because employers expect you to troubleshoot and escalate independently without in-person backup. Managed service providers and small remote-first companies are the most likely to hire entry-level candidates. A home lab, a CompTIA A+ or Microsoft certification, and demonstrated ability to document and communicate fixes clearly can substitute for formal work history.
Do you need a degree for remote desktop administrator jobs?
Not always. Remote employers in this field weigh practical skills, relevant certifications, and demonstrable hands-on experience heavily alongside or instead of a degree. Credentials like CompTIA A+, Microsoft 365 Certified, or ITIL foundations carry real weight, and candidates who can show a history of resolving real endpoint or desktop issues often compete effectively with degree holders.
Which industries hire the most remote desktop administrators?
Most remote desktop administrator openings sit in Technology & Software and Healthcare & Medical Services, per current remote listings on Migrate Mate as of November 2026. These sectors rely on large, geographically distributed workforces that need consistent endpoint support regardless of where employees are located.
See All 16 Remote Desktop Administrator Jobs
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